iPhone app crash

[Belle4567]

Hello, when I play music through my iPhone, usually in the car, connected to the radio by an aux cord the app will crash/ shut down randomly. It does it almost every day, and I don't know how to stop it.

suggestions?

[ErikG]

Hi.

Could you try to reinstall the app? Here's how:
https://support.spotify.com/using_spotify/troubleshooting2/reinstallation-of-spotify/

If that won't work could you give information on iOS and app version?

[fitriamirrol]

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@ErikG wrote:

Hi.

Could you try to reinstall the app? Here's how:
https://support.spotify.com/using_spotify/troubleshooting2/reinstallation-of-spotify/

If that won't work could you give information on iOS and app version?

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Hi, I'm having the same problem – it crashes even when I don't play it through Bluetooth in my car.

Would re-installing the app mean I'll have to redownload all the songs on my phone that I have in my music library?

[ErikG]

Yes you will need to redownload the songs.