Can't login Can't change password

TorbenEveraert · 2016-12-30

When i try to log in, i get an error stating i already created an account with this emailadress. Loging in via facebook gives me a 404 error, and when i try to change my password i get a 'this form has expired error, no matter how quickly i do it. Oh and im not sure what my username is, so tryinh tk log in via that wont work. Pls help🙏

Hubo · 2016-12-30

Hey @TorbenEveraert!

That's not right! Alright, let's do some troubleshooting. Could you try to open the password reset link in a different browser? Also, your username is shown in the password reset e-mail. Let me know how it goes.

Happy holidays! 🙂

HuboSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

TorbenEveraert · 2017-01-09

I found my username, and did it via that! thanks

Hubo · 2017-01-09

Hey @TorbenEveraert!

Glad to hear things worked out! Let me know if you have any other questions.

Take care! 🙂

HuboSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories

Account & Payment

Using Spotify

Listen Everywhere