iOS app not updating to New UI

[user-removed]

My Spotify iOS app still has the old design with the hamburger button in the upper left, instead of the new design with the categories along the bottom. 

I have tried logging out and back in, I have also tried un-installing and re-installing the app. Neither have worked. Spotify customer service has sent me a test log-in which did change the app to the new look. But when I logged back into my (premium) account, the app went back to the old look.

Any idea what's going on here?

Thanks

[Hubo]

Hey Jwguts! Welcome to the community!

The new menu layout will be rolled out to all users in the next few months. You can't force the update to the new menu. Just be patient and it'll come to you too! 

Have a nice day and keep rocking! 🙂

[modumjojo]

I have it on android. But still not on my iPhone.

[Hubo]

Hey @modumjojo!

I replied to your topic over here. Let me know if there's anything else! 🙂

Take care!

[KennySpotify]

I am still having the same issue. I emailed and got a case number but no help.

[Hubo]

Hey @KennySpotify!

When did you send your e-mail? It might take some time for Spotify to reply.

Take care! 🙂

[KennySpotify]

I got a reply back really quickly. I attached what I got back.

[Hubo · Accepted solution]

Hey @KennySpotify!

Could you reach out to @SpotifyCares or at the contact form one more time? They can take another look at your account. Let me know how it goes.

[BeatsByKen]

Thank you! They fixed it.