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Spotify crashes while opening

Spotify crashes while opening

My Spotify is crashing shortly after opening it.
I tried to install and deinstall it, I started my device new, logged in with a Different account but nothing works
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1 Reply

Hi @Emikhlr, welcome to the Spotify Community!

 

Could you please try re-booting your phone?

Hold down both the Sleep/Wake button and the Home button until the screen go blank and the Apple logo appears.

  

Also, have you checked if this crash happens when connected both to the wi-fi and 3G/4G? If it only happens when the wi-fi is on, could you try opening the app in a different wi-fi network? 

 

Let me know if this helps.

 

BittencourtSpotify Star
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