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Sound Not Working iPhone 4

Sound Not Working iPhone 4

Hi, the sound doesnt work on my moms iPhone 4. The song plays but no sound. It has worked a year ago and she hasnt used spotify since then. I have updated her phone and downloaded the latest version of Spotify. Still no sound. Any suggestions on what to try next?

/Dan

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4 Replies

Hey @Nobletwice,

 

What version of the Spotify app are you currently using and what iOS version?

 

Let me know 🙂

MaximSpotify Star
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Hi Maxim,
Its 6.8.0.3786 for Spotify and  9.3.5(13G36) for Iphone.

Are you sure about that? The latest (and last) iOS version for the iPhone 4 is 7.1.2 so I don't think that it's possible that your iPhone 4 runs on iOS 9.3.5.

 

The iPhone 4 is also not supported by Spotify anymore: https://support.spotify.com/article/spotify-system-requirements/

MaximSpotify Star
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I thought so but you are probably right I think it might be an iPhone 4s. Could that be possible given the IOS it runs?

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