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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35768 Views

40 replies

10 likes

  • 35768 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101053 Views

115 replies

12 likes

Other
  • 101053 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1244 Views

0 replies

0 likes

iOS
  • 1244 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298046 Views

61 replies

16 likes

  • 298046 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125384 Views

19 replies

38 likes

  • 125384 Views
  • 19 replies
  • 38 likes

Superuser Contribution Unable to login on iPhone - Login on iMac works

PremiumUSiPhone 11iOS My Question or IssueI can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone. I simply get returned to the login screen when I try to do so. If I try the "login without password...

Newbie

Premium US iPhone 11 iOS    My Question or Issue I can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone.  I simply get r...

Jeremy

Spotify Legend

707 Views

1 replies

0 likes

Login
  • 707 Views
  • 1 replies
  • 0 likes

App does not seem to connect to server

PlanPremiumCountryRomaniaDeviceiPhone 8 PlusOperating SystemiOS 14.0 My Question or IssueThis may be the cause of iOS 14 rolling out so soon and the developers not having time to update the app, but my issue is that it does not connect to the interne...

Casual Listener

Plan Premium Country Romania Device iPhone 8 Plus Operating System iOS 14.0   My Question or Issue This may be the cause of iOS 14 rolling out so soon and the developers not having tim...

Hubo

Community Legend

954 Views

3 replies

1 likes

iOS
Login
server
  • 954 Views
  • 3 replies
  • 1 likes

Unexpected Error on iOS

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCannot log in on Safari. Crashes when i try to go onto the account page. Using IPhone 8 runni...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Cannot ...

Puppi61

Visitor

1053 Views

2 replies

0 likes

Login
  • 1053 Views
  • 2 replies
  • 0 likes

Automatically logged in Spotify after a factory restore (iOS) ?

Hello there! I restored my iPhone 8 to factory defaults and set it up as a brand new iPhone. Then I updated to the iOS 12 Public Beta 3. I proceeded with downloading all of the apps that I use, including Spotify.Here's the weird part - when I opened ...

Visitor

  Hello there!   I restored my iPhone 8 to factory defaults and set it up as a brand new iPhone. Then I updated to the iOS 12 Public Beta 3.   I proceeded with downloading al...

drfrogsplat

Regular

3427 Views

2 replies

0 likes

Login
  • 3427 Views
  • 2 replies
  • 0 likes

Cannot login app through iphone xr premium facebook

PlanPremiumCountryUSDeviceiPhone Xr Operating SystemiOS 12.3.1 -most current My Question or IssueI cannot login regularly with the app. I use facebook to login. I get the message something went wrong plese try again later. It won't login for most of ...

Casual Listener

  Plan Premium Country US Device iPhone Xr  Operating System iOS 12.3.1 -most current   My Question or Issue I cannot login regularly with the app. I use facebook to login...

876 Views

0 replies

0 likes

Facebook
iphone
Login
login failed
Pioneer
  • 876 Views
  • 0 replies
  • 0 likes

Solved!! my spotify app is weird

Plan planing to have premiumCountry DeviceiPhone 6sOperating Systemios 10My Question or Issuei installed the app but it says that "spotify premium cant be purchased in this app". And the app is not the usual app. its weird. please help meee

Newbie

Plan  planing to have premium Country   Device iPhone 6s Operating System ios 10 My Question or Issue i installed the app but it says that "spotify premium cant be purchased in thi...

Noah

Community Legend

2048 Views

1 replies

0 likes

Account
Free
Login
Premium
Subscription
  • 2048 Views
  • 1 replies
  • 0 likes

Changing accounts on iPhone

PlanFree/PremiumCountry DenmarkDeviceiPhone 5s My Question or Issue So I tried to log on to my sisters account on my iPhone but since both account are made with Facebook it wont log in even though we logged her on on my Facebook app.the only option i...

Casual Listener

Plan Free/Premium Country  Denmark Device iPhone 5s   My Question or Issue  So I tried to log on to my sisters account on my iPhone but since both account are made with Faceboo...

Nico

Community Legend

3245 Views

3 replies

0 likes

Account
Login
  • 3245 Views
  • 3 replies
  • 0 likes

Can't log in

When I try sign in on my app says error 404 for the last week now any idea why?

Casual Listener

When I try sign in on my app says error 404 for the last week now any idea why?

488 Views

0 replies

0 likes

Login
  • 488 Views
  • 0 replies
  • 0 likes

Solved!! Can’t log in

I subscribed to premium and now I can’t log in! I created an account with my Facebook profile. Entered the correct details and I am met with this error. Can anyone help?

Casual Listener

I subscribed to premium and now I can’t log in! I created an account with my Facebook profile. Entered the correct details and I am met with this error. Can anyone help?    

Nico

Community Legend

1909 Views

5 replies

0 likes

Help
iOS
Login
  • 1909 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to login to Spotify on iPhone with preferred Facebook account

i've 2 facebook accounts on my iPhone and am unable to login to Spotify with the correct facebook account which is linked to my premium Spotify account. Spotify keeps directing me to the facebook account for free service. i've tried logging out of ea...

Newbie

i've 2 facebook accounts on my iPhone and am unable to login to Spotify with the correct facebook account which is linked to my premium Spotify account. Spotify keeps directing me to the facebook a...

Mara_F

Roadie

950 Views

1 replies

0 likes

Facebook
Help please
Login
  • 950 Views
  • 1 replies
  • 0 likes

I can't start my Spotify on my iPhone

A week ago, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was in sing up screen and log in, as I had recently downloaded the app. So, I went to the option "Log In" because I have a...

Regular

...creen appears, which is from iPhone saying: Login failed Error:404. I don't know why! So I tried loging in on Computer but I can't log in either! WHAT SHOULD I DO? If someone can help me, please, try to t...

657 Views

0 replies

0 likes

Account
Login
  • 657 Views
  • 0 replies
  • 0 likes

Solved!! Can't login on Iphone 5 via Facebook

Hi everyone,For some reason, I've been disconnected from Spotify on my Iphone 5 and now, when I launch the app, I am required to login. Nevertheless, after I click on "Login w/ Facebook" and input my e-mail, my Facebook password and click OK as requi...

Newbie

Hi everyone, For some reason, I've been disconnected from Spotify on my Iphone 5  and now, when I launch the app, I am required to login. Nevertheless, after I click on "Login w/ F...

skeliiii

Newbie

990 Views

2 replies

0 likes

Facebook
Login
  • 990 Views
  • 2 replies
  • 0 likes

It says it has failed to connect and Spotify is abroad for 14 days

Please help me I'm trying to access the app Spotify but it keeps on saying Spotify is abroad for 14 days. My account is premium so I really don't know what the problem is here. I am not changing my password because I've changed it lots of times. Plea...

Newbie

Please help me I'm trying to access the app Spotify but it keeps on saying Spotify is abroad for 14 days. My account is premium so I really don't know what the problem is here. I am not changing my p...

409 Views

0 replies

0 likes

Login
  • 409 Views
  • 0 replies
  • 0 likes

log in issues

I use my facebook for my account and know my facebook password. When i try to log in it just freezes and i've tried on multiple devices.

Newbie

I use my facebook for my account and know my facebook password. When i try to log in it just freezes and i've tried on multiple devices.

jessilynn94

Regular

454 Views

1 replies

0 likes

Login
  • 454 Views
  • 1 replies
  • 0 likes

Spotify keeps crashing with brand new update

Hi. I have the lastest version of spotify that was updated this morning sometime, August 10th. I was just listening to music last night, and now whenever I try opening spotify it keeps crashing. Every single time. This is getting very irritating as I...

Casual Listener

Hi. I have the lastest version of spotify that was updated this morning sometime, August 10th. I was just listening to music last night, and now whenever I try opening spotify it keeps crashing. Ever...

doodlebugamy

Newbie

2826 Views

9 replies

2 likes

Account
Login
Other
Premium
Subscription
  • 2826 Views
  • 9 replies
  • 2 likes

Cannot login only by iphone and ipad...

Helo friends... Lets see if you could help me and/or have some tips for my case.I can't login to spotify using my user (that works and login normaly on web) when i was trying to login using the app from iphone and ipad. I have already changed the pas...

Newbie

Helo friends...   Lets see if you could help me and/or have some tips for my case. I can't login to spotify using my user (that works and login normaly on web) when i was t...

jean3601

Community Legend

791 Views

1 replies

0 likes

cant
iphone
Login
  • 791 Views
  • 1 replies
  • 0 likes

Some Premium accounts are not working

I recently pushed an app to the app store but some Spotify Premium users continued to get error code 8, Bad Login/Credentials. Earlier, some Premium users were getting free service and it was fixed for some accounts, but others continue to have error...

Newbie

I recently pushed an app to the app store but some Spotify Premium users continued to get error code 8, Bad Login/Credentials. Earlier, some Premium users were getting free service and it was fixed f...

Aacores

Newbie

690 Views

2 replies

0 likes

Login
  • 690 Views
  • 2 replies
  • 0 likes

Error message about using Abroad

Im on Peru, residence city and cant log in to spotify because of abroad service. How can i be able to activate mi account for free again.

Newbie

Im on Peru, residence city and cant log in to spotify because of abroad service. How can i be able to activate mi account for free again.

OviiiOne

Community Legend

793 Views

1 replies

0 likes

cant login
Login
  • 793 Views
  • 1 replies
  • 0 likes

Spotify App Crash after Logging In

Hi,I'm having trouble logging in. The app hangs then it kicks me out.I've tried it on other device and it seems to be working fine.Please help. MOD EDIT: Edited title for clarity. - J

Regular

Hi, I'm having trouble logging in. The app hangs then it kicks me out. I've tried it on other device and it seems to be working fine. Please help.   MOD EDIT: Edited title for clari...

jeremygoh

Community Legend

2324 Views

4 replies

0 likes

Login
  • 2324 Views
  • 4 replies
  • 0 likes