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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 26673 Views
  • 13 replies
  • 33 likes
  • 26673 Views
  • 13 replies
  • 33 likes

Superuser Contribution Apple TV app pairing every time

PlanPremiumCountryUSA Device(Apple TV 4K)Operating System(tvOS 13.4) My Question or IssueApple TV Spotify app requesting activation/pairing every time I try to use the app. Performed a "clean" reinstall numerous times, restarted the device etc. Probl...

  • Visitor
  • Plan Premium Country USA   Device (Apple TV 4K) Operating System (tvOS 13.4)   My Question or Issue Apple TV Spotify app requesting activation/pairing every time I try to use the...
  • Maria
  • Moderator
  • 4771 Views
  • 24 replies
  • 9 likes
  • apple TV
    Login
    pairing
  • 4771 Views
  • 24 replies
  • 9 likes

Superuser Contribution Apple TV app constantly requires login

PlanPremiumCountryUSDeviceApple TVOperating SystemtvOS 16.5 My Question or IssueThe Apple TV constantly requires a login each time I launch it. This never used to be the case but something has changed over the past several months. I've deleted the ap...

  • Newbie
  • Plan Premium Country US Device Apple TV Operating System tvOS 16.5   My Question or Issue The Apple TV constantly requires a login each time I launch it. This never used to be the c...
  • Susan_GP
  • Moderator
  • 839 Views
  • 1 replies
  • 0 likes
  • AppleTV
    Login
    pair
    pairing
  • 839 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot log in on my old iPad

I found an old iPad that I want to use to log into my account, I can make sure the password and username are entered correctly, but no matter what I try it says "something went wrong, please try again later", my old iPad Can only run IOS10.3.4, so my...

  • Casual Listener
  • I found an old iPad that I want to use to log into my account, I can make sure the password and username are entered correctly, but no matter what I try it says "something went wrong, please try agai...
  • OscarDC
  • Moderator
  • 545 Views
  • 5 replies
  • 1 likes
  • Login
  • 545 Views
  • 5 replies
  • 1 likes

Superuser Contribution Unable to login on iPhone - Login on iMac works

PremiumUSiPhone 11iOS My Question or IssueI can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone. I simply get returned to the login screen when I try to do so. If I try the "login without password...

  • Newbie
  • Premium US iPhone 11 iOS    My Question or Issue I can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone.  I simply get r...
  • Jeremy
  • Spotify Legend
  • 460 Views
  • 1 replies
  • 0 likes
  • Login
  • 460 Views
  • 1 replies
  • 0 likes

App does not seem to connect to server

PlanPremiumCountryRomaniaDeviceiPhone 8 PlusOperating SystemiOS 14.0 My Question or IssueThis may be the cause of iOS 14 rolling out so soon and the developers not having time to update the app, but my issue is that it does not connect to the interne...

  • Casual Listener
  • Plan Premium Country Romania Device iPhone 8 Plus Operating System iOS 14.0   My Question or Issue This may be the cause of iOS 14 rolling out so soon and the developers not having tim...
  • Hubo
  • Community Legend
  • 592 Views
  • 3 replies
  • 1 likes
  • iOS
    Login
    server
  • 592 Views
  • 3 replies
  • 1 likes

Unexpected Error on iOS

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCannot log in on Safari. Crashes when i try to go onto the account page. Using IPhone 8 runni...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Cannot ...
  • Puppi61
  • Visitor
  • 801 Views
  • 2 replies
  • 0 likes
  • Login
  • 801 Views
  • 2 replies
  • 0 likes

Automatically logged in Spotify after a factory restore (iOS) ?

Hello there! I restored my iPhone 8 to factory defaults and set it up as a brand new iPhone. Then I updated to the iOS 12 Public Beta 3. I proceeded with downloading all of the apps that I use, including Spotify.Here's the weird part - when I opened ...

  • Visitor
  •   Hello there!   I restored my iPhone 8 to factory defaults and set it up as a brand new iPhone. Then I updated to the iOS 12 Public Beta 3.   I proceeded with downloading a...
  • drfrogsplat
  • Regular
  • 2491 Views
  • 2 replies
  • 0 likes
  • Login
  • 2491 Views
  • 2 replies
  • 0 likes

Cannot login app through iphone xr premium facebook

PlanPremiumCountryUSDeviceiPhone Xr Operating SystemiOS 12.3.1 -most current My Question or IssueI cannot login regularly with the app. I use facebook to login. I get the message something went wrong plese try again later. It won't login for most of ...

  • Casual Listener
  •   Plan Premium Country US Device iPhone Xr  Operating System iOS 12.3.1 -most current   My Question or Issue I cannot login regularly with the app. I use facebook to login...
  • 692 Views
  • 0 replies
  • 0 likes
  • Facebook
    iphone
    Login
    login failed
    Pioneer
  • 692 Views
  • 0 replies
  • 0 likes

Solved!! my spotify app is weird

Plan planing to have premiumCountry DeviceiPhone 6sOperating Systemios 10My Question or Issuei installed the app but it says that "spotify premium cant be purchased in this app". And the app is not the usual app. its weird. please help meee

  • Newbie
  • Plan  planing to have premium Country   Device iPhone 6s Operating System ios 10 My Question or Issue i installed the app but it says that "spotify premium cant be purchased in thi...
  • Noah
  • Spotify Star
  • 1724 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 1724 Views
  • 1 replies
  • 0 likes

Changing accounts on iPhone

PlanFree/PremiumCountry DenmarkDeviceiPhone 5s My Question or Issue So I tried to log on to my sisters account on my iPhone but since both account are made with Facebook it wont log in even though we logged her on on my Facebook app.the only option i...

  • Casual Listener
  • Plan Free/Premium Country  Denmark Device iPhone 5s   My Question or Issue  So I tried to log on to my sisters account on my iPhone but since both account are made with Faceboo...
  • Nico
  • Community Legend
  • 2818 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 2818 Views
  • 3 replies
  • 0 likes

Can't log in

When I try sign in on my app says error 404 for the last week now any idea why?

  • Casual Listener
  • When I try sign in on my app says error 404 for the last week now any idea why?
  • 328 Views
  • 0 replies
  • 0 likes
  • Login
  • 328 Views
  • 0 replies
  • 0 likes

Solved!! Can’t log in

I subscribed to premium and now I can’t log in! I created an account with my Facebook profile. Entered the correct details and I am met with this error. Can anyone help?

CE59AB41-D599-465E-BD91-115BABA0E930.png 561190A6-6F29-46BF-A6E8-36E18B5EA64D.png
  • Casual Listener
  • I subscribed to premium and now I can’t log in! I created an account with my Facebook profile. Entered the correct details and I am met with this error. Can anyone help?    
  • Nico
  • Community Legend
  • 1385 Views
  • 5 replies
  • 0 likes
  • Help
    iOS
    Login
  • 1385 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to login to Spotify on iPhone with preferred Facebook account

i've 2 facebook accounts on my iPhone and am unable to login to Spotify with the correct facebook account which is linked to my premium Spotify account. Spotify keeps directing me to the facebook account for free service. i've tried logging out of ea...

  • Newbie
  • i've 2 facebook accounts on my iPhone and am unable to login to Spotify with the correct facebook account which is linked to my premium Spotify account. Spotify keeps directing me to the facebook a...
  • Mara_F
  • Roadie
  • 584 Views
  • 1 replies
  • 0 likes
  • Facebook
    Help please
    Login
  • 584 Views
  • 1 replies
  • 0 likes

I can't start my Spotify on my iPhone

A week ago, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was in sing up screen and log in, as I had recently downloaded the app. So, I went to the option "Log In" because I have a...

  • Regular
  • ...creen appears, which is from iPhone saying: Login failed Error:404. I don't know why! So I tried loging in on Computer but I can't log in either! WHAT SHOULD I DO? If someone can help me, please, try to t...
  • 437 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 437 Views
  • 0 replies
  • 0 likes

Solved!! Can't login on Iphone 5 via Facebook

Hi everyone,For some reason, I've been disconnected from Spotify on my Iphone 5 and now, when I launch the app, I am required to login. Nevertheless, after I click on "Login w/ Facebook" and input my e-mail, my Facebook password and click OK as requi...

  • Newbie
  • Hi everyone, For some reason, I've been disconnected from Spotify on my Iphone 5  and now, when I launch the app, I am required to login. Nevertheless, after I click on "Login w/ F...
  • skeliiii
  • Newbie
  • 704 Views
  • 2 replies
  • 0 likes
  • Facebook
    Login
  • 704 Views
  • 2 replies
  • 0 likes

It says it has failed to connect and Spotify is abroad for 14 days

Please help me I'm trying to access the app Spotify but it keeps on saying Spotify is abroad for 14 days. My account is premium so I really don't know what the problem is here. I am not changing my password because I've changed it lots of times. Plea...

  • Newbie
  • Please help me I'm trying to access the app Spotify but it keeps on saying Spotify is abroad for 14 days. My account is premium so I really don't know what the problem is here. I am not changing my p...
  • 291 Views
  • 0 replies
  • 0 likes
  • Login
  • 291 Views
  • 0 replies
  • 0 likes

log in issues

I use my facebook for my account and know my facebook password. When i try to log in it just freezes and i've tried on multiple devices.

  • Newbie
  • I use my facebook for my account and know my facebook password. When i try to log in it just freezes and i've tried on multiple devices.
  • jessilynn94
  • Regular
  • 285 Views
  • 1 replies
  • 0 likes
  • Login
  • 285 Views
  • 1 replies
  • 0 likes

Spotify keeps crashing with brand new update

Hi. I have the lastest version of spotify that was updated this morning sometime, August 10th. I was just listening to music last night, and now whenever I try opening spotify it keeps crashing. Every single time. This is getting very irritating as I...

  • Casual Listener
  • Hi. I have the lastest version of spotify that was updated this morning sometime, August 10th. I was just listening to music last night, and now whenever I try opening spotify it keeps crashing. Ever...
  • doodlebugamy
  • Newbie
  • 2140 Views
  • 9 replies
  • 2 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 2140 Views
  • 9 replies
  • 2 likes

Cannot login only by iphone and ipad...

Helo friends... Lets see if you could help me and/or have some tips for my case.I can't login to spotify using my user (that works and login normaly on web) when i was trying to login using the app from iphone and ipad. I have already changed the pas...

  • Newbie
  • Helo friends...   Lets see if you could help me and/or have some tips for my case. I can't login to spotify using my user (that works and login normaly on web) when i was t...
  • jean3601
  • Community Legend
  • 591 Views
  • 1 replies
  • 0 likes
  • cant
    iphone
    Login
  • 591 Views
  • 1 replies
  • 0 likes