Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
MattSuda
PlanPremiumCountryGermanyDeviceiPhone 16Operating Systemios 17.3.1My Question or IssueWhen we search a song on the Spotify app on the mobile, and play any particular song. If you open the music player, then on the top of the music player, it shows th...
PlanPremiumCountryFinlandDeviceApple iPhone 13 ProOperating SystemiOS 17.4.1 My Question or Issue Hello, the playlist filter has disappeared from my app search feature. It only shows "Music, Podcasts, Profiles" now. This used to be my favorite featur...
PlanPremiumCountryUSDeviceiPhone 13Operating SystemiOS 17.3 My Question or IssueWhen I tap the "+" button to add a song to a playlist, I see the playlist selector but I no longer am able to see the search. I used this feature extensively, where to qu...
PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 16.3 My Question or IssuePlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 16.3 My Question or Issuewhen using the search bar at the top of a playlist, touching the three dots to the side ...
We need a searching feature within podcasts to search for single episodes via their title. Looking through a podcast with over 200 episodes takes too long and you’ll never find it. I have talked about this with with many people now and they all agree...
I absolutely hate having to scroll through some of my playlists that are hundreds of songs and hours long to see if I've already added a certain song that I want to add to my playlist. On P.C. it asks: "Pst! You've already added this song to this pla...
I want to be able to search in my play history for songs to prove i was listening to them before they were popular.
When I Shazam a song, it often happens that a track title has the following format:"Song Title - Artist Feat. Singer"Then, when I press Open Spotify it will copy that track title into the search bar. And VERY often, Spotify is unable to find the trac...
I’ve been listening to the Harry Potter audio books for several months now. Recently it’s been several times a day that I turn them on and listen to them whilst going about my day. last night however ( Sept 16/21) the audio books stopped working. it ...
when i search for a specific song on a playlist, i already know where to tap and can do it very fast. Playlist > scroll up > search. The problem is the responsiveness in these actions. when i tap the search bar… nothing happens. So i tap again- but w...
For some terrible UX reason, on iOS the "Added to queue!" notification is obfuscated by the keyboard. So I have no idea if I successfully added a song to my queue or not until I navigate away from the page/filter/search. This is terrible design!
i'll type the name of the artist in the search bar, click on the artist name, and get a blank screen with the error message in the subject line. As this has only happened in the last week I'm assuming it's a problem Spotify's end that they haven't an...
So when I'm going thru my playlists and I search up an artist or an album, the local files in the playlist made by that artist or that are on the album that I searched will not show up. The only way for the local files to show up in the search functi...
PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOS 14.2 My Question or IssueWhen I search a song, I cannot play it or add it to the queue. Tapping to play makes nothing happen—the song bar at the bottom doesn’t show up. Adding to queue shows ...
PlanPremiumCountryTurkeyDevice(iPhone 8Operating System(iOS 10) My Question or IssueWhen you make a search in songs (say "Sarabande") in desktop, you might like to start listenin to the list of the search-result (as if it's a playlist). However when ...
Plan: PremiumCountry: New Zealand Device: iPhone XROperating System: iOS 13.3 My Question or IssueThe Podcasts page is coming up empty when I go from the Search tab and try to browse Podcasts. It works fine for all other music genres, and also when I...
PlanPremiumDevice(iPhone 7)Operating System(iOS 12.1.4)My Question or IssueAll of my searched content is gone...why?i can’t search them back since they are usersplease bring them back
PlanPremiumCountryUSADevice(iPhone Operating System(iOS 12.2) My Question or IssueHi all, Been having a very specific but tiresome issue with swipe to queue while filtering my own playlists. It seems that when I pull up a spotify playlist (e.g. Disco...
Search on both desktop and iOS no longer allows you to search your own playlists by name. Previously if you used the search feature to find one of your own playlists, they would show as the first result after clicking the Playlists category. Now, my ...
PlanFamily PremiumCountrySpainDevicePC & phoneOperating SystemWindows 10, OS X & Android My Question or IssueI have made a playlist about a concert, it is public by default, but there is no way to find it using the search menu. This issue is not caus...