Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry USDeviceiPhone 8Operating SystemiOS 11.4 My Question or Issue The previous / last track button is gone from iOS control center, home screen, watchOS and everywhere else except inside the Spotify app. Why is this? I have no desire t...
Casual Listener
Plan Premium Country US Device iPhone 8 Operating System iOS 11.4 My Question or Issue The previous / last track button is gone from iOS control center, home screen, watc...
Loxer
Community Legend
2236 Views
3 replies
0 likes
As the title says, on version 5.5.0.1023 the controls are inaccessible on the iPad in landscape mode.I have an iPad Pro (9.7") on iOS 9.3.1
Regular
As the title says, on version 5.5.0.1023 the controls are inaccessible on the iPad in landscape mode. I have an iPad Pro (9.7") on iOS 9.3.1
697 Views
0 replies
0 likes
Since updating to 7.0.2 I have noticed that the Control Center music controls do not always work with the spotify app. This also seems to affect Bluetooth controls. The song and time update correctly, but I am unable to switch tracks and pause or res...
Regular
Since updating to 7.0.2 I have noticed that the Control Center music controls do not always work with the spotify app. This also seems to affect Bluetooth controls. The song and time update c...
R10T
Regular
2366 Views
3 replies
0 likes
