Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountrySouth KoreaDeviceAll Apple devicesOperating SystemiOS 18.x.x, iOS 26.x.x My Question or IssueI have waited for a full year for this UI issue to be addressed.However, even now, only minor UI tweaks are being made elsewhere, while the...
Casual Listener
...ddressed. However, even now, only minor UI tweaks are being made elsewhere, while the most critical problem(the margin of the lyrics zoom and share buttons on the player screen)remains untouched.
Ivelina
Moderator
283 Views
1 replies
0 likes
Hi,Whenever I try to thumbs up or thumbs down a song on my iOS app, spotify replies with "something went wrong." This glitch is also in tandem with the fact that the player randomly stops at some point during the night, and goes back to the song that...
Visitor
Hi, Whenever I try to thumbs up or thumbs down a song on my iOS app, spotify replies with "something went wrong." This glitch is also in tandem with the fact that the player randomly stops at some...
sandrambernard
Newbie
10154 Views
26 replies
3 likes
Hello - i've just joined to ask this question so apologies if it has been covered already, i searched but could not find anything I have recently brought an Ipad Pro 9.7 and installed Spotify version 5.5.0.1023 on it - this is the same Spotify versio...
Newbie
...potify version 5.5.0.1023 on it - this is the same Spotify version as i have on my Iphone so i imagine they would be identical, however, the Ipad version does not have the 'Home' icon/button. T...
1500 Views
0 replies
5 likes
I open the app -> click menu button (3 bars) -> click my name down the bottom -> click on the add friends button (top right) -> click on the add friend button next to my friends names, and as I scroll down I select more friends, then when I scroll up...
Visitor
I open the app -> click menu button (3 bars) -> click my name down the bottom -> click on the add friends button (top right) -> click on the add friend button next to my friends names, a...
578 Views
0 replies
0 likes
