Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
iphone push notification stopped working. Used to work flawlessly as friends would send songs or reply to songs I sent to them. I would even receive a nice notification on my apple watch. For some reason all notifications have stopped. I won't know I...
Casual Listener
iphone push notification stopped working. Used to work flawlessly as friends would send songs or reply to songs I sent to them. I would even receive a nice notification on my apple watch....
Alexiatran
Casual Listener
1425 Views
2 replies
3 likes
Hey guys, I was wondering if you could help me with this: Everytime a try to share a song vía inbox/as a message to any friend who's on spotify, the app shuts down on my iPad mini. It's quite annoying because I really want to share the song but I hav...
Regular
Hey guys, I was wondering if you could help me with this: Everytime a try to share a song vía inbox/as a message to any friend who's on spotify, the app shuts down on my iPad mini. It's q...
angela20rock
Regular
2029 Views
4 replies
0 likes
Since the big update, I am not able to see who sent me some music. I just see the personal number in front of the optional message but no name. So I have to get to my desktop to double check the sender's name. Is it just because my inbox is hudge an ...
Regular
...ender's name. Is it just because my inbox is hudge an filled up?
Peter__
Community Legend
1611 Views
5 replies
5 likes
