Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Canvas

Labels

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 51746 Views
  • 16 replies
  • 36 likes
  • 51746 Views
  • 16 replies
  • 36 likes

Superuser Contribution Canvas/preview videos no longer work if I have 'reduce motion' enabled in iOS.

Within the past few weeks canvas and preview videos no longer work, it just shows a static image that does not move. If I disable 'reduce motion' under iOS settings (under Accessibility > Motion) then the videos start working again, however, this was...

  • Casual Listener
  • Within the past few weeks canvas and preview videos no longer work, it just shows a static image that does not move. If I disable 'reduce motion' under iOS settings (under Accessibility > M...
  • Ivelina
  • Moderator
  • 353 Views
  • 1 replies
  • 0 likes
  • Canvas
    iOS
    video
  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is there a dark overlay on the canvas videos?

PlanPremiumCountryUnited StateDeviceiPhone XROperating SystemLatest iOS as of 5/18/22 My Question or IssueWhy did Spotify add a dark overlay to its canvas videos? I like to screen record these canvas videos and share them to my instagram, but now tha...

  • Newbie
  • Plan Premium Country United State Device iPhone XR Operating System Latest iOS as of 5/18/22   My Question or Issue Why did Spotify add a dark overlay to its canvas videos?   I...
  • Drah27
  • Newbie
  • 3406 Views
  • 16 replies
  • 7 likes
  • Canvas
    iphone
    Mobile
  • 3406 Views
  • 16 replies
  • 7 likes