Announcements
Happy Values Week! Today we celebrate Fun in the Spotify Stars Program!

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Bluetooth problems

Labels

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80735 Views
  • 19 replies
  • 37 likes
  • 80735 Views
  • 19 replies
  • 37 likes

Volume Problem on JBL Headphones [FIX]

Hi guys!For those who managed to bump on this problem. The solution worked for JBL Bluetooth Headphones on Spotify(iOS):Gear Icon > Stream Quality > Change to Extreme Qualityand thats it!

  • Music Fan
  • Hi guys! For those who managed to bump on this problem. The solution worked for JBL Bluetooth Headphones on Spotify(iOS): Gear Icon > Stream Quality > Change to Extreme Quality and tha...
  • 24650 Views
  • 0 replies
  • 2 likes
  • Bluetooth problems
    headphones
    JBL
    volume
  • 24650 Views
  • 0 replies
  • 2 likes

iOS10 and MMOVE Bluetooth headphones

Hello, Since upgrading to iOS10 yesterday, Spotify can't recognize my Bluetooth headphones connected to my iPhone SE. I have to go to Bluetooth settings, forget the device, then re-pair the headphones with my phone. Then Spotify works as it used to. ...

  • Newbie
  • Hello, Since upgrading to iOS10 yesterday, Spotify can't recognize my Bluetooth headphones connected to my iPhone SE. I have to go to Bluetooth settings, forget the device, then re-pair the headphone...
  • 744 Views
  • 0 replies
  • 0 likes
  • bluetooth
    Bluetooth problems
    IOS10
  • 744 Views
  • 0 replies
  • 0 likes