Topics with Label: Troubleshooting

Labels

Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • VALKSPOP
  • Newbie
  • 309810 Views
  • 856 replies
  • 312 likes
  • 309810 Views
  • 856 replies
  • 312 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Spotify Star
  • Spotify Star
  • Ver
  • Moderator
  • 62301 Views
  • 123 replies
  • 31 likes
  • 62301 Views
  • 123 replies
  • 31 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 11428 Views
  • 8 replies
  • 0 likes
  • 11428 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Playback pauses in IOS when Sonos playing first

PlanPremiumCountryCanadaDevice:(iPhone SE, Sonos Play:1, Lutron Caseta, Ford bluetooth)Operating System:(iOS 15.2, Windows 10)My Issue:I took a 3 hour drive recently (mid/end December) with my phone connected via bluetooth to my vehicle. every time i...

  • Casual Listener
  • Plan Premium Country Canada Device: (iPhone SE, Sonos Play:1, Lutron Caseta, Ford bluetooth) Operating System: (iOS 15.2, Windows 10) My Issue: I took a 3 hour drive recently (mid/end De...
  • MafeG
  • Moderator
  • 259 Views
  • 5 replies
  • 0 likes
  • Other
    SONOS
    Troubleshooting
  • 259 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlists are shuffling and playing songs not on my playlists even when Shuffle and Autoplay are off

PROBLEM: Whether I hit the big green button to play the list or play the first song, the playlist is shuffling to songs that aren't on ANY of my playlists. SETUP:I have Spotify Premium.Autoplay is OFF in Settings (thinking that would solve my problem...

  • Casual Listener
  • PROBLEM: Whether I hit the big green button to play the list or play the first song, the playlist is shuffling to songs that aren't on ANY of my playlists.   SETUP: I have Spotify Premi...
  • Eni
  • Moderator
  • 2450 Views
  • 1 replies
  • 0 likes
  • Playlists
    playlists help
    Troubleshooting
  • 2450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect not working with Sonos

My Question or IssueSpotify Connect does not recognize Sonos devices. I am able to play Spotify from within the Sonos app, but not from Spotify. I can use Pandora and Audible from within their apps onto my Sonos. Talked with both Spotify and Sonos cu...

  • Regular
  • My Question or Issue Spotify Connect does not recognize Sonos devices. I am able to play Spotify from within the Sonos app, but not from Spotify. I can use Pandora and Audible from within their apps...
  • Kiril
  • Moderator
  • 5174 Views
  • 27 replies
  • 5 likes
  • Community
    Connect
    Troubleshooting
  • 5174 Views
  • 27 replies
  • 5 likes

Superuser Contribution Local Files showing but not playing

I downloaded local files from my macbook to my iphone, however some of the files won't play. The playlist I added the local files to is downloaded on both and the little green arrows show up next to all the songs. All songs appear on the playlist, ho...

  • Casual Listener
  • ...omputer. I have tried all the basic troubleshooting options (reinstalling the app, redownloading the playlist, devices on same network and all software/apps are up to date) How do I fix this? Plan P...
  • 21ur4vdpgtjhsec
  • Casual Listener
  • 342 Views
  • 2 replies
  • 0 likes
  • local files
    Troubleshooting
  • 342 Views
  • 2 replies
  • 0 likes

Superuser Contribution app keeps crashing for no reason

PlanPremiumCountrySingapore Deviceiphone 11 Operating Systemios 13 My Question or IssueRecently my spotify app has been crashing repeatedly. When i enter the app it takes abnormally long to load and doesnt even make it to the home page before crashin...

  • Visitor
  • Plan Premium Country Singapore   Device iphone 11  Operating System ios 13   My Question or Issue Recently my spotify app has been crashing repeatedly. When i enter the app ...
  • Mario
  • Moderator
  • 553 Views
  • 1 replies
  • 0 likes
  • technical
    Troubleshooting
  • 553 Views
  • 1 replies
  • 0 likes

Shuffle not working/ repeat keeps turning itself on

PlanPremiumCountryUSDeviceiPhone 6Operating SystemCurrent iOS My Question or IssueFor maybe even a year now, it has been impossible for me to shuffle my music, every time that I try to it picks a random song in the playlist but when that song is over...

  • Casual Listener
  • Plan Premium Country US Device iPhone 6 Operating System Current iOS     My Question or Issue For maybe even a year now, it has been impossible for me to shuffle my music, every ...
  • Loxer
  • Spotify Star
  • 826 Views
  • 1 replies
  • 0 likes
  • bug
    Help
    shuffle
    Troubleshooting
  • 826 Views
  • 1 replies
  • 0 likes

Music skips and stutters over Bluetooth in my car

Just bought a car (2014 VW Golf). When I play music on Spotify over Bluetooth, songs skip and stutter, like a CD scratching. Can anyone suggest some troubleshooting I can try? I’ve tried turning on Data Saver in the Spotify app, which didn’t help. Al...

  • Casual Listener
  •   Just bought a car (2014 VW Golf). When I play music on Spotify over Bluetooth, songs  skip and stutter, like a CD scratching.    Can anyone suggest some troubleshooting...
  • ardacebi
  • Composer
  • 18326 Views
  • 5 replies
  • 0 likes
  • bluetooth
    Car
    skipping
    Troubleshooting
  • 18326 Views
  • 5 replies
  • 0 likes

Private Collaborative Playlist No Longer Showing Who Added a Song

Hello! I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12). My girlfriend and I have shared a private collaborative playlist for over a year now. It would always show me before,...

  • Casual Listener
  • Hello!   I’m a premium family account user. I’m on an iPhone X on iOS12 (though this issue was happening before I upgraded to iOS 12).    My girlfriend and I have shared a private ...
  • sissy2124
  • Casual Listener
  • 637 Views
  • 1 replies
  • 0 likes
  • Help
    Q&A
    Troubleshooting
  • 637 Views
  • 1 replies
  • 0 likes

Playlists, iPod Touch, and Spotify Connect

Hi all, Weird problem here. Maybe someone can help? The Setup:I have an iPod Touch which I occasionally connect (directly via audio cable) to my stereo. Then I use an Android phone and Spotify Connect to control the iPod from the Android. All running...

  • Newbie
  • ...ll sorts of troubleshooting.   The Problem: If I use the Android to tell the iPod to play a playlist from any of the first 101 songs in a playlist, it works fine. If I use the Android to t...
  • 603 Views
  • 0 replies
  • 0 likes
  • Android
    bug
    iOS
    spotify connect
    Troubleshooting
  • 603 Views
  • 0 replies
  • 0 likes

Student account trouble

I tried to sign up for the student account. I entered my card number and then it said it didn't recognize me as a student at my college when I am a student. It has already charged my account twice and I still don't have the premium. Please help

  • Newbie
  • I tried to sign up for the student account. I entered my card number and then it said it didn't recognize me as a student at my college when I am a student. It has already charged my account twice an...
  • MattSuda
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • charging my account
    student discount
    Troubleshooting
  • 339 Views
  • 1 replies
  • 0 likes