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Topics with Label: new phone

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 31003 Views
  • 13 replies
  • 35 likes
  • 31003 Views
  • 13 replies
  • 35 likes

App not loading on new phone!!!

PlanPremiumCountryusa DeviceiPhone 10xOperating SystemiOS 10 My Question or IssueI recently updated to a new phone and now my Spotify app won’t move beyond the loading screen! I can log into my account from my husbands phone and it works fine but not...

  • Newbie
  •   Plan Premium Country usa   Device iPhone 10x Operating System iOS 10   My Question or Issue I recently updated to a new phone and now my Spotify app won’t move beyond the...
  • Loxer
  • Community Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • new phone
    not loading
    won’t open
  • 492 Views
  • 1 replies
  • 0 likes

Changed phone. Lost account

I recently upgraded my phone, I installed spotify. But when I signed in I had nothing on my account. No saved music. Doesn't even remember that I pay for premium as it advertises upgrading. It's like I've just started over.What is going on and how do...

  • Newbie
  • I recently upgraded my phone, I installed spotify. But when I signed in I had nothing on my account. No saved music. Doesn't even remember that I pay for premium as it advertises upgrading. It's like...
  • Bittencourt
  • Spotify Star
  • 639 Views
  • 1 replies
  • 0 likes
  • lost settings
    new phone
    No Premium
  • 639 Views
  • 1 replies
  • 0 likes

Sync music to new phone

So I have a premium account and am getting a new phone soon, switching from an Android to iPhone 6. When I log into my account on my iPad my offline (downloaded) music doesn't show up, it only appears on my phone so I have to connect the phone to the...

  • Newbie
  • So I have a premium account and am getting a new phone soon, switching from an Android to iPhone 6. When I log into my account on my iPad my offline (downloaded) music doesn't show up, it only appear...
  • MattSuda
  • Spotify Star
  • 1817 Views
  • 1 replies
  • 0 likes
  • Android
    new phone
    Offline songs
    offline sync
  • 1817 Views
  • 1 replies
  • 0 likes