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Topics with Label: new phone

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

27612 Views

40 replies

8 likes

  • 27612 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

92469 Views

115 replies

12 likes

Other
  • 92469 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

890 Views

0 replies

0 likes

iOS
  • 890 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

292772 Views

60 replies

15 likes

  • 292772 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123184 Views

19 replies

38 likes

  • 123184 Views
  • 19 replies
  • 38 likes

App not loading on new phone!!!

PlanPremiumCountryusa DeviceiPhone 10xOperating SystemiOS 10 My Question or IssueI recently updated to a new phone and now my Spotify app won’t move beyond the loading screen! I can log into my account from my husbands phone and it works fine but not...

Newbie

  Plan Premium Country usa   Device iPhone 10x Operating System iOS 10   My Question or Issue I recently updated to a new phone and now my Spotify app won’t move beyond the...

Loxer

Community Legend

748 Views

1 replies

0 likes

new phone
not loading
won’t open
  • 748 Views
  • 1 replies
  • 0 likes

Changed phone. Lost account

I recently upgraded my phone, I installed spotify. But when I signed in I had nothing on my account. No saved music. Doesn't even remember that I pay for premium as it advertises upgrading. It's like I've just started over.What is going on and how do...

Newbie

I recently upgraded my phone, I installed spotify. But when I signed in I had nothing on my account. No saved music. Doesn't even remember that I pay for premium as it advertises upgrading. It's like...

Bittencourt

Spotify Star

924 Views

1 replies

0 likes

lost settings
new phone
No Premium
  • 924 Views
  • 1 replies
  • 0 likes

Sync music to new phone

So I have a premium account and am getting a new phone soon, switching from an Android to iPhone 6. When I log into my account on my iPad my offline (downloaded) music doesn't show up, it only appears on my phone so I have to connect the phone to the...

Newbie

So I have a premium account and am getting a new phone soon, switching from an Android to iPhone 6. When I log into my account on my iPad my offline (downloaded) music doesn't show up, it only appear...

MattSuda

Spotify Star

2111 Views

1 replies

0 likes

Android
new phone
Offline songs
offline sync
  • 2111 Views
  • 1 replies
  • 0 likes