Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountrySwedenDeviceiPhone 13 ProOperating SystemiOS ???? Idek dude My Question or IssueMultiple times has this happened to me now. My brother and I share the same account. He goes online occasionally and I set the app into offline mode so ...
Regular
Plan Premium Country Sweden Device iPhone 13 Pro Operating System iOS ???? Idek dude My Question or Issue Multiple times has this happened to me now. My brother and I share the s...
Billy-J
Spotify Star
10 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 16 Pro MaxOperating SystemiOS 18.1 My Question or IssueFor weeks now, the share button has been gone from my now playing screen. The only way to share songs to friends, to social media, etc, is using the 3 ...
Music Fan
Plan Premium Country United States Device iPhone 16 Pro Max Operating System iOS 18.1 My Question or Issue For weeks now, the share button has been gone from my now playing screen. T...
AlejaR
Moderator
1699 Views
1 replies
0 likes
PlanPremiumCountryItalyDeviceiPhone 12Operating SystemiOS 16.5.1 My Question or IssueI've been experiencing this issue for a little over a month and it consists of the recently played history on the Spotify app skipping a date. Basically, the songs p...
Casual Listener
Plan Premium Country Italy Device iPhone 12 Operating System iOS 16.5.1 My Question or Issue I've been experiencing this issue for a little over a month and it consists of the r...
juliarafalik
Visitor
4127 Views
10 replies
2 likes
PlanPremiumCountryCanadaDevice(iPhone Operating System(Current IOS build) As the title suggests, starting today, when I added new songs to my library all songs are stuck in downloading mode, I don't know what the issue is.
Casual Listener
...ownloading mode, I don't know what the issue is.
Eni
Moderator
557 Views
1 replies
0 likes
