Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Playback problem

Labels

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227011 Views

53 replies

13 likes

  • 227011 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151786 Views

507 replies

108 likes

  • 151786 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106312 Views

19 replies

38 likes

  • 106312 Views
  • 19 replies
  • 38 likes

Songs Jumping Forwards

This morning I tried to play a saved playlist on my iPhone6 while running. Spotify is in Offline mode so no issue with data.It would play 2 seconds of a song then jump forward 15 seconds, play 2 seconds more and jump forward 15 etc.It's working fine ...

Newbie

This morning I tried to play a saved playlist on my iPhone6 while running. Spotify is in Offline mode so no issue with data. It would play 2 seconds of a song then jump forward 15 seconds, play 2 se...

Steph_B

Roadie

703 Views

1 replies

0 likes

Playback problem
Running
Running with spotify
  • 703 Views
  • 1 replies
  • 0 likes

Spotify Premium stops playing after one song

Hi!I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to start a shuffle play all over again just to play the n...

Newbie

Hi! I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to s...

cindyz

Newbie

767 Views

1 replies

0 likes

ios 9
Playback problem
Spotify Premium
  • 767 Views
  • 1 replies
  • 0 likes

Local Files Playback Volume

Hi, this is driving me nuts but my local files keep playing at normal level for the first 2 seconds of the song and then goes stupidly quiet. They are all imported as mp3 files and I am using iphone 5s, tried everything, its been doing it for a month...

Newbie

Hi, this is driving me nuts but my local files keep playing at normal level for the first 2 seconds of the song and then goes stupidly quiet. They are all imported as mp3 files and I am using iphon...

user-removed

Not applicable

1519 Views

1 replies

3 likes

imported music
iPhone 5S
local files
Playback problem
volume
  • 1519 Views
  • 1 replies
  • 3 likes