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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

249408 Views

27 replies

5 likes

  • 249408 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

134355 Views

119 replies

13 likes

Other
  • 134355 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3499 Views

0 replies

0 likes

iOS
  • 3499 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310745 Views

62 replies

16 likes

  • 310745 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

134599 Views

19 replies

38 likes

  • 134599 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

...ecause the glitching begins, then re-open the app, click play, and swipe out the app. The problem persists regardless of my WiFi connection, phone battery, Bluetooth device, or any other connection i...

pkrpmusic

Newbie

134355 Views

119 replies

13 likes

Other
  • 134355 Views
  • 119 replies
  • 13 likes

Superuser Contribution Stuck in offline mode

PlanPremiumCountryUSADeviceiPhone 16 +Operating SystemiOS 26.2.1 My Question or IssueMy Spotify account has been stuck in offline mode for about a month now and it is only on my cell phone. It will work on my tv, iPad, and laptop with no issue of con...

Visitor

Plan Premium Country USA Device iPhone 16 + Operating System iOS 26.2.1   My Question or Issue My Spotify account has been stuck in offline mode for about a month now and it is only on...

Mielrini

Visitor

3107 Views

6 replies

0 likes

Account
Other
Premium
  • 3107 Views
  • 6 replies
  • 0 likes

Superuser Contribution [AppleTV] No sound on Apple TV when streaming to other devices over AirPlay2

Hey folks, We're seeing reports that using AirPlay to stream Spotify from an Apple TV to other AirPlay 2-enabled devices stops the sound on the source Apple TV. The relevant team is aware of this and they are currently looking into it. If you're expe...

Spotify Legend

Hey folks,   We're seeing reports that using AirPlay to stream Spotify from an Apple TV to other AirPlay 2-enabled devices stops the sound on the source Apple TV.    The r...

joebayld

Regular

14972 Views

63 replies

20 likes

Other
  • 14972 Views
  • 63 replies
  • 20 likes

Superuser Contribution Opening Facebook pauses Spotify

PlanPremiumCountryUSADeviceiPhone 16Operating SystemiOS 26 My Question or IssueSpotify pauses if I open the Facebook app. The issue occurs more frequently if I am connected to a Bluetooth device.

Roadie

Plan Premium Country USA Device iPhone 16 Operating System iOS 26   My Question or Issue Spotify pauses if I open the Facebook app. The issue occurs more frequently if I am connected t...

Dessi

Moderator

1296 Views

1 replies

0 likes

Connect
Other
  • 1296 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Other] Offline Airplane Mode Prompt On Mobile While Listening to Downloaded Playlist

Hi there, I took a flight yesterday and was using Airplane Mode, I noticed each time I opened the app would prompt me to switch off Airplane Mode for a better experience. However, I feel like this is a useless prompt if listening to a playlist that i...

Newbie

Hi there, I took a flight yesterday and was using Airplane Mode, I noticed each time I opened the app would prompt me to switch off Airplane Mode for a better experience. However, I feel like this is...

dgian

Spotify

1590 Views

3 replies

1 likes

Mobile
Other
  • 1590 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Song jumps to the bottom of the playlist

Device: iPhone and macOperator system: IOS 14Country: NorwayMembership: premium Hello:)I created a new playlist on my new user. Then I copied all the songs from a playlist on my old user, to create an exact similar playlist on my new user. The proble...

Casual Listener

...o get the songs on the top).  As soon as I made the new playlist, I added songs to it, and they came on the top (and then I had on "custom order")! I have no idea what other settings I must h...

DaBoiChunks

Visitor

4899 Views

7 replies

0 likes

Other
  • 4899 Views
  • 7 replies
  • 0 likes

Superuser Contribution [iOS] Spotify refuses to play albums

I’m using an iPhone 12 mini with iOS 17.3.1 and the latest version of Spotify. Any time I try to play an album on Spotify and have to pause Spotify and switch to a different app and then back to Spotify, it refuses to remember the album and song I wa...

Regular

I’m using an iPhone 12 mini with iOS 17.3.1 and the latest version of Spotify.   Any time I try to play an album on Spotify and have to pause Spotify and switch to a different app and then bac...

MihailY

Moderator

1769 Views

11 replies

0 likes

Music
Other
  • 1769 Views
  • 11 replies
  • 0 likes

Solved!! *Preview* of Songs is SILENT (*Playing* songs works fine)

PlanFree/PremiumCountry Device(iPhone SE)Operating System(iOS 17.3.1) My Question or IssueI have a new release on Spotfy, done through DistroKid. The songs PLAY correctly, from beginning to end. The complete song is correct. No problem there. The son...

Casual Listener

Plan Free/Premium Country   Device (iPhone SE) Operating System (iOS 17.3.1)   My Question or Issue I have a new release on Spotfy, done through DistroKid.   The songs PLA...

jeremy_pv

Casual Listener

802 Views

1 replies

0 likes

Other
  • 802 Views
  • 1 replies
  • 0 likes

Error when I want to share lyrics

When I want to share lyrics, they are separated and the complete lyrics cannot be seen, and it is aesthetically ugly.My Spotify is up to date. PlanPremiumCountryArgentinaDeviceSamsung A31Operating SystemAndroid My Question or IssueGap in lyrics.

Newbie

When I want to share lyrics, they are separated and the complete lyrics cannot be seen, and it is aesthetically ugly. My Spotify is up to date.   Plan Premium Country Argentina Device Sa...

Billy-J

Spotify Star

818 Views

1 replies

0 likes

Other
  • 818 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played and searched song doesn’t display when I click on it

I clicked on my recently played song and itdidn’t display it and says it has trouble loading l, and when I clicked on my recent song it didn’t display as well and had trouble loading too. Does anyone know how to fix this? Because I’ve tried updating ...

Newbie

  I clicked on my recently played song and it didn’t display it and says it has trouble loading l, and when I clicked on my recent song it didn’t display as well and had trouble loading too. D...

Eni

Moderator

702 Views

1 replies

0 likes

Other
  • 702 Views
  • 1 replies
  • 0 likes

[iOS][Other] Unhide songs accidentally hidden in Daily Mix

Spotify needs to implement the ability to unhide songs accidentally hidden in daily mix. While songs hidden from other playlists can be unhidden, for no particular reason, the same does not apply to daily mix songs. I recently misclicked while trying...

Visitor

Spotify needs to implement the ability to unhide songs accidentally hidden in daily mix. While songs hidden from other playlists can be unhidden, for no particular reason, the same does not apply t...

muchogringo

Casual Listener

3690 Views

4 replies

4 likes

iOS
Other
  • 3690 Views
  • 4 replies
  • 4 likes

Superuser Contribution [iOS][Other] Reduce loud sounds compatibility with iPhones

On my iPhone, I often have the “Reduce Loud Sounds” function turned on and set to the most reduction level at 75db. However, whenever this is turned on, sounds from Spotify’s playback is increased despite turning on quiet playback in Spotify’s settin...

Casual Listener

On my iPhone, I often have the “Reduce Loud Sounds” function turned on and set to the most reduction level at 75db. However, whenever this is turned on, sounds from Spotify’s playback is increased de...

AlejaR

Moderator

1235 Views

1 replies

0 likes

iOS
Other
  • 1235 Views
  • 1 replies
  • 0 likes

[iOS][Other] Bring back the Artist/Song name location on the Now Playing screen

The new UI for the Now Playing screen makes it impossible to navigate with one hand. The artist and song name should be located back at the lower portion of the UI because these are the primary ways people can quickly navigate to the artist’s page or...

Music Fan

The new UI for the Now Playing screen makes it impossible to navigate with one hand. The artist and song name should be located back at the lower portion of the UI because these are the primary ways ...

1293 Views

0 replies

2 likes

iOS
Other
  • 1293 Views
  • 0 replies
  • 2 likes

Superuser Contribution Entire listening session clearing suddenly

PlanPremiumDeviceiPhone 12Operating SystemiOS 12 My Question or IssueI have been using Spotify for years, and a strange problem has just started happening. I'm used to scrolling through the Next From: Liked Songs list during my listening session and ...

Casual Listener

Plan Premium Device iPhone 12 Operating System iOS 12   My Question or Issue I have been using Spotify for years, and a strange problem has just started happening. I'm used to scrolling ...

Lyubka

Moderator

605 Views

1 replies

0 likes

Other
  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Device Broadcast Status on iPad

PlanPremiumCountryIndonesiaDeviceiPad (6th generation)Operating SystemiPadOS 14.3 I'm using Spotify both on my Android phone and my iPad, and i have enabled the Device Broadcast Status on my Android so it can be shown on my Discord status. I have upd...

Newbie

Plan Premium Country Indonesia Device iPad (6th generation) Operating System iPadOS 14.3   I'm using Spotify both on my Android phone and my iPad, and i have enabled the Device Broadcas...

Dian

Spotify Legend

23400 Views

5 replies

1 likes

Other
  • 23400 Views
  • 5 replies
  • 1 likes

Superuser Contribution [iOS][Other] Can’t exit the queue screen after clicking the queue on the iPad app

After checking the queue on the ipad app, there’s no way to exit the screen. The only way is to close the app completely open again. App version is 8.7.30.1342

Visitor

After checking the queue on the ipad app, there’s no way to exit the screen. The only way is to close the app completely open again.  App version is 8.7.30.1342

Alex

Spotify Legend

589 Views

1 replies

0 likes

iOS
Other
  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Other] Wrong/unsynced lyrics feedback

I have trouble with lyrics out of sync everyday. There should be a way for me to report lyrics with wrog/missing parts or simply out of sync.

Casual Listener

I have trouble with lyrics out of sync everyday. There should be a way for me to report lyrics with wrog/missing parts or simply out of sync.

Alex

Spotify Legend

1677 Views

5 replies

1 likes

iOS
Other
  • 1677 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Playback pauses in IOS when Sonos playing first

PlanPremiumCountryCanadaDevice:(iPhone SE, Sonos Play:1, Lutron Caseta, Ford bluetooth)Operating System:(iOS 15.2, Windows 10)My Issue:I took a 3 hour drive recently (mid/end December) with my phone connected via bluetooth to my vehicle. every time i...

Casual Listener

...rom a device it would pause any other device currently playing. (or add a prompt maybe)  

MafeG

Spotify Legend

3403 Views

5 replies

0 likes

Other
Troubleshooting
  • 3403 Views
  • 5 replies
  • 0 likes

Superuser Contribution For new lyrics feature, add a button that can resync the lyrics to the music if one scrolls ahead.

If I scroll in the lyrics, say to look at the next verse, the lyrics no longer scroll with the song. I need to close the lyrics and reopen them. It would be nice to have a button to turn the text snap back on.

Newbie

If I scroll in the lyrics, say to look at the next verse, the lyrics no longer scroll with the song. I need to close the lyrics and reopen them. It would be nice to have a button to turn the text sna...

Eni

Moderator

983 Views

1 replies

0 likes

iOS
Other
  • 983 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Other] Artist name on songs

On songs that have multiple artists, if I click the artist name I want to be taken to that artist’s page, but it only takes me to the first artist listed. I want to be able to click the name of the second artist and be taken to their page, not the fi...

Regular

On songs that have multiple artists, if I click the artist name I want to be taken to that artist’s page, but it only takes me to the first artist listed. I want to be able to click the name of the s...

CarlosE

Spotify Legend

1283 Views

6 replies

2 likes

iOS
Other
  • 1283 Views
  • 6 replies
  • 2 likes