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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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0 replies

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

278393 Views

58 replies

14 likes

  • 278393 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

b-ram1982

Newbie

178209 Views

508 replies

110 likes

  • 178209 Views
  • 508 replies
  • 110 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118632 Views

19 replies

38 likes

  • 118632 Views
  • 19 replies
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I can’t view songs, albums or songs in albums when looking at artists on iOS

PlanFree CountryAustralia DeviceiPad Air Operating SystemiOS 12 My Question or IssueI went to view an artist in the search bar and I can’t view any of their albums or songs. Using the shuffle artist button I went through their music and viewed an alb...

Newbie

Plan Free   Country Australia   Device iPad Air   Operating System iOS 12   My Question or Issue I went to view an artist in the search bar and I can’t view any of th...

Jpgchief

Community Legend

880 Views

1 replies

0 likes

problems
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  • 1 replies
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Solved!! Add to Queue swipe-gesture not working on Artist page

My Question or IssueThe Add to Queue swipe-gesture is broke on the Artist's profile page where they show the top songs. How do I report this problem? DeviceiPhone XOperating SystemiOS 12 Premium plan (Ironic that premium members get zero support serv...

Regular

  My Question or Issue The Add to Queue swipe-gesture is broke on the Artist's profile page where they show the top songs.   How do I report this problem?   Device iPhone X...

Letterblak

Regular

2187 Views

2 replies

0 likes

Arists
problems
Que songs. New uppdate
Queue bug
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  • 2 replies
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DNS problem (over cellular) NOT wi-fi

I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone. Deleted/reinstalled the app. Logged out/logged in,...

Newbie

I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone....

864 Views

0 replies

0 likes

connection
LTE
problems
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I have all of my song on offline

Okay, so, when I go to music and go to my songs, I have it on available offline. I add a lot of new music as I find more music that I like. But now the new music won't become offline. How can I make the newly added music offline without making all of...

Casual Listener

Okay, so, when I go to music and go to my songs, I have it on available offline. I add a lot of new music as I find more music that I like. But now the new music won't become offline. How can I make ...

Sylvana

Casual Listener

598 Views

1 replies

0 likes

help.
offline music
problems
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Offline problem

Hi all! I am pulling out my hair! I have an Iphone 5S and the latest software for it all downloaded on it. I only use spotify on that and my macbook. The problem is i CANNOT sync a playlist or anything to use offline on my phone! I have tried deletei...

Regular

Hi all!   I am pulling out my hair! I have an Iphone 5S and the latest software for it all downloaded on it. I only use spotify on that and my macbook.   The problem is i CANNOT syn...

Whyte

Newbie

1182 Views

2 replies

0 likes

iOS
iphone
Mac
Premium
problems
syncing
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iPad never stops syncing...

My iPad has recently started syncing ALL the time. (The sync icon shows activity whenever the app is open no matter how long it is open.). I don't see a specific playlist or song that is stuck downloading. What is this? How do I resolve it? Thanks!

Newbie

My iPad has recently started syncing ALL the time. (The sync icon shows activity whenever the app is open no matter how long it is open.). I don't see a specific playlist or song that is stuck downlo...

590 Views

0 replies

0 likes

problems
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