Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Spotify Premium

Labels

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

233647 Views

53 replies

13 likes

  • 233647 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

157141 Views

507 replies

108 likes

  • 157141 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107865 Views

19 replies

38 likes

  • 107865 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify Premium not playing on my iPod Touch

PlanPremiumCountryUnited StatesDevice7th Generation iPod TouchOperating SystemiOS 14.6 My Question or IssueI've been using my iPod touch for at least a year to play music through Spotify and I haven't had any problems until recently. A couple of week...

Newbie

Plan Premium Country United States Device 7th Generation iPod Touch Operating System iOS 14.6   My Question or Issue I've been using my iPod touch for at least a year to play music thr...

Alex

Spotify Legend

2994 Views

1 replies

0 likes

7th generation iPod Touch
doesn't play
doesn't work
ipod
ipod touch
Seventh Generation iPod Touch
Spotify on iPod Touch
Spotify Premium
Spotify Premium doesn't work
won't play
Won't work
  • 2994 Views
  • 1 replies
  • 0 likes

[iOS] Queue Button Missing After Update

After the update, my queue button has gone missing. It’s not visible on the now playing screen; it used to be on the top right corner. It’s been replaced with a ‘...’ instead. I can add to the queue but I cannot view or edit my queue. A week ago, whe...

Visitor

After the update, my queue button has gone missing. It’s not visible on the now playing screen; it used to be on the top right corner. It’s been replaced with a ‘...’ instead. I can add to the queue ...

587 Views

0 replies

0 likes

queue
Queue Button
Queue issues
Spotify Premium
Update
  • 587 Views
  • 0 replies
  • 0 likes

Spotify Premium not working

I have spotify premium so I could listen to music offline and it doesn't allow me to do that on my phone.

Newbie

  I have spotify premium so I could listen to music offline and it doesn't allow me to do that on my phone.  

Loxer

Community Legend

590 Views

1 replies

0 likes

iphone
Spotify Premium
  • 590 Views
  • 1 replies
  • 0 likes

Spotify Premium stops playing after one song

Hi!I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to start a shuffle play all over again just to play the n...

Newbie

Hi! I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to s...

cindyz

Newbie

791 Views

1 replies

0 likes

ios 9
Playback problem
Spotify Premium
  • 791 Views
  • 1 replies
  • 0 likes

Songs not downloading on 6s Plus! Help!

Hey everyone. I just bought a 6s Plus today and loaded my Spotify account onto it. I went to my songs and hit the available offline option. I've made sure that this is the 3rd and final device I can assign this option to. Then it says waiting to down...

Casual Listener

Hey everyone. I just bought a 6s Plus today and loaded my Spotify account onto it. I went to my songs and hit the available offline option. I've made sure that this is the 3rd and final device I can ...

dsa_7

Roadie

1245 Views

3 replies

0 likes

downloading music
iPhone 6s
Spotify Premium
  • 1245 Views
  • 3 replies
  • 0 likes

Premium Payment failures

My Spotify Premium account deactivated itself despite automatic renewal being active. In my iTunes subscription page it says that my subscription begins and ends on the 3rd of December (a problem as we are midway through November) it also will not al...

Newbie

My Spotify Premium account deactivated itself despite automatic renewal being active. In my iTunes subscription page it says that my subscription begins and ends on the 3rd of December (a problem as ...

JoeThomas

Community Legend

624 Views

1 replies

0 likes

fail
Payment
Spotify Premium
won't download
  • 624 Views
  • 1 replies
  • 0 likes

Spotify premium isn't working.

I recently purchased Spotify premium for like $12.99, I did it through my iTunes account so it used my iTunes card, it's been like 3 weeks and hasn't showed up yet, I've tried logging out and back in, deleting the app and re-downloading and nothing. ...

Newbie

I recently purchased Spotify premium for like $12.99, I did it through my iTunes account so it used my iTunes card, it's been like 3 weeks and hasn't showed up yet, I've tried logging out and back in...

MattSuda

Spotify Star

605 Views

1 replies

0 likes

not working
Spotify Premium
thanks
  • 605 Views
  • 1 replies
  • 0 likes

Spotify Premium not upgrading!

I recently purchased a month of spotify premium via mol points. I have always logged in via my fb account. Unfortunately, spotify has not upgraded and it is still showing my account as spotify free. I would like this to be corrected, or if that not p...

Newbie

I recently purchased a month of spotify premium via mol points. I have always logged in via my fb account. Unfortunately, spotify has not upgraded and it is still showing my account as spotify free. ...

476 Views

0 replies

0 likes

Spotify Premium
  • 476 Views
  • 0 replies
  • 0 likes

Spotify Premium plays one song at a time

I have Spotify premium and I'm using it on iOS 8.4, but I've had this issue on older versions of iOS. It seems to happen when I've linked too many devices to my account. I'll remove all my devices and do a clean installation, but I'll still only be a...

Newbie

I have Spotify premium and I'm using it on iOS 8.4, but I've had this issue on older versions of iOS. It seems to happen when I've linked too many devices to my account. I'll remove all my devices an...

kbrooksc

Community Legend

768 Views

1 replies

0 likes

appissue
iOS
onesongonly
Spotify Premium
  • 768 Views
  • 1 replies
  • 0 likes

Spotify premium não está funcionando no IOS

Paguei a conta premium mas no meu app ele continua na versão free, tenho o comprovante da app de pagamento efetuado e já tentei de tudo pra atualizar o app, ele continuar free e não premium como deveria.Oq eu faço?

Casual Listener

Paguei a conta premium mas no meu app ele continua na versão free, tenho o comprovante da app de pagamento efetuado e já tentei de tudo pra atualizar o app, ele continuar free e não premium como deve...

LordRollin

Community Legend

571 Views

2 replies

0 likes

Spotify
Spotify Premium
  • 571 Views
  • 2 replies
  • 0 likes

spotify 7 day prenium

i want to know hoe to get the 7 day prenium? someone help because im getting on a plane for 10 hours tommorrow!!

Newbie

i want to know hoe to get the 7 day prenium? someone help because im getting on a plane for 10 hours tommorrow!!

MattSuda

Spotify Star

404 Views

1 replies

0 likes

Spotify Premium
  • 404 Views
  • 1 replies
  • 0 likes