Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Apple Watch

Labels

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 36755 Views
  • 15 replies
  • 36 likes
  • 36755 Views
  • 15 replies
  • 36 likes

Apple Watch app is slow to become active on raise to wake

PlanPremiumCountryItalyDeviceiPhone Xs, Apple Watch Series 7 LTEOperating SystemiOS 17.4, Watch OS 10.4 My Question or Issue Hello, another topic from me, the "I only use the Apple Watch on LTE guy :)". This time I want to show you that the Apple Wat...

  • Music Fan
  • Plan Premium Country Italy Device iPhone Xs, Apple Watch Series 7 LTE Operating System iOS 17.4, Watch OS 10.4   My Question or Issue   Hello, another topic from me, the "I only ...
  • earlgreglatte
  • Visitor
  • 301 Views
  • 2 replies
  • 0 likes
  • Apple Watch
    raise to wake
    slowness
  • 301 Views
  • 2 replies
  • 0 likes

Spotify hasn't added support for that with Siri error

PlanPremiumCountry Malayisa Device iPhone 15 ProOperating System iOS 17.5.1 Apple watch version 10.5 (21T576) My Question or IssueI've been having the same issue as https://community.spotify.com/t5/iOS-iPhone-iPad/Siri-on-AppleWatch-does-not-work/m-p...

  • Regular
  • Plan Premium Country Malayisa   Device iPhone 15 Pro Operating System  iOS 17.5.1  Apple watch version 10.5 (21T576)   My Question or Issue I've been having the...
  • TaKeNeK
  • Casual Listener
  • 383 Views
  • 4 replies
  • 4 likes
  • Apple Watch
    iOS
    Siri
  • 383 Views
  • 4 replies
  • 4 likes

Solved!!Superuser Contribution Unable to choose AirPods using Spotify through

PlanPremium CountryItaly DeviceApple Watch Operating SystemwatchOS 7.3.2 My Question or IssueHi, It has been severals weeks since I no longer see my AirPods connected to Apple Watch through Spotify app. Basically, when I try to switch the audio outpu...

  • Casual Listener
  • Plan Premium   Country Italy   Device Apple Watch   Operating System watchOS 7.3.2   My Question or Issue Hi,   It has been severals weeks since I no longer se...
  • Not applicable
  • 35817 Views
  • 26 replies
  • 1 likes
  • AirPods
    Apple Watch
    Spotify
  • 35817 Views
  • 26 replies
  • 1 likes

Superuser Contribution Spotify for Apple Watch not recognizing Bluetooth headphones anymore

PremiumNetherlands iPhone 12 Pro and Apple Watch SE (2023)iOS 16.5.1 for iPhone and WatchOS 9.5.2 Hi, none of the Bluetooth devices (which work, as I checked using Apple Music on the same Apple Watch) are recognized by Spotify on Apple Watch, while t...

  • Casual Listener
  • Premium Netherlands   iPhone 12 Pro and Apple Watch SE (2023) iOS 16.5.1 for iPhone and WatchOS 9.5.2     Hi, none of the Bluetooth devices (which work, as I checked using Apple...
  • whalestails
  • Newbie
  • 1562 Views
  • 7 replies
  • 0 likes
  • Apple Watch
    bluetooth
    headphones
    not working
  • 1562 Views
  • 7 replies
  • 0 likes

Superuser Contribution Apple Watch plays wrong podcast when selected from "Your Episodes" when on LTE

PlanPremiumCountryItalyDeviceiPhone Xs, Apple Watch Series 7 LTEOperating SystemiOS 17.4, Watch OS 10.4 My Question or Issue Hello, when selecting a podcast from the "Your Episodes" section from the Apple Watch app, something strange happens: - If th...

  • Music Fan
  • Plan Premium Country Italy Device iPhone Xs, Apple Watch Series 7 LTE Operating System iOS 17.4, Watch OS 10.4   My Question or Issue   Hello, when selecting a podcast from the "...
  • MihailY
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • Apple Watch
    LTE
    Podcasts
  • 217 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch app is unresponsive for at least 5 seconds every time I wake up the screen

PlanPremiumCountryItalyDeviceApple Watch Series 7, iPhone XsOperating SystemWatch OS 10.2, iOS 17.2 My Question or Issue Hi, the Apple Watch app has as a very bad issue, which is that it freezes for 5 seconds or more every time I wake up the screen w...

  • Music Fan
  • Plan Premium Country Italy Device Apple Watch Series 7, iPhone Xs Operating System Watch OS 10.2, iOS 17.2   My Question or Issue   Hi, the Apple Watch app has as a very bad issu...
  • Yordan
  • Moderator
  • 391 Views
  • 5 replies
  • 1 likes
  • Apple Watch
    freeze
    Lag
  • 391 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution [Apple Watch] Get album art on long press

Hi! As a long time Spotify user, I love controlling music with my Apple Watch. But I would love so much to be able to see album arts on my watch screen. My idea is that, by default, we get the classic music controls, and if we long-press this screen,...

  • Regular
  • Hi!   As a long time Spotify user, I love controlling music with my Apple Watch. But I would love so much to be able to see album arts on my watch screen.   My idea is that, by default,...
  • Mical01
  • Casual Listener
  • 7055 Views
  • 4 replies
  • 7 likes
  • Apple Watch
  • 7055 Views
  • 4 replies
  • 7 likes

Superuser Contribution Apple Watch Spotify constantly crashing

Watch model SEWatch iOS 8.3Iphone model XrIphone iOS 15.2.1Spotify version 8.6.96.591PlanPremiumCountryMexicoDevice 1Iphone XrOperating SystemiOS 15.2.1Device 2Apple Watch SEOperating SystemiOS 8.3Spotify version8.6.96.591My Question or IssueBrand ne...

  • Casual Listener
  • Watch model SE Watch iOS 8.3 Iphone model Xr Iphone iOS 15.2.1 Spotify version 8.6.96.591 Plan Premium Country Mexico Device 1 Iphone Xr Operating System iOS 15.2.1 Device 2 Apple Wat...
  • pakanp
  • Newbie
  • 13785 Views
  • 50 replies
  • 8 likes
  • Apple Watch
    bug
  • 13785 Views
  • 50 replies
  • 8 likes

Superuser Contribution Playlist order on Apple Watch as in iPhone?

On my account I have my playlist sort by ‘Recently added’, but on my Apple Watch it shows differently, by first added. How can I change that?

  • Visitor
  • On my account I have my playlist sort by ‘Recently added’, but on my Apple Watch it shows differently, by first added. How can I change that?
  • blackjay
  • Regular
  • 4894 Views
  • 5 replies
  • 8 likes
  • Apple Watch
    Apple Watch Spotify
    IOS 11
    recently added
    Recently Play
  • 4894 Views
  • 5 replies
  • 8 likes

Solved!! Sportify App on Apple Watch Crashinh

PlanPremiumCountrySingaporeDeviceIPhone 14 Pro MaxOperating SystemIOS 16.2 My Question or IssueThe spotify app on my apple watch crashes when I tried to enter the download section of the app and when I enter any playlist, it shows the following error...

  • Newbie
  • Plan Premium Country Singapore Device IPhone 14 Pro Max Operating System IOS 16.2   My Question or Issue The spotify app on my apple watch crashes when I tried to enter the download se...
  • Jimzy
  • Newbie
  • 879 Views
  • 1 replies
  • 0 likes
  • Apple Watch
    IOS 16.2
  • 879 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Apple watch now playing complication not showing/recognising album name in correct place

PlanPremiumCountryAustraliaDeviceiPhone 11, Apple Watch Series 4 44mmOperating SystemiOS 16.0, watchOS 9.1 My Question or Issue Hello,I just decided to start using the now playing complication on my watch face but Spotify doesn't seem to use the spac...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone 11, Apple Watch Series 4 44mm Operating System iOS 16.0, watchOS 9.1   My Question or Issue   Hello, I just decided to start using t...
  • smallchocolate
  • Casual Listener
  • 2077 Views
  • 2 replies
  • 0 likes
  • apple
    Apple Watch
    Apple Watch Series 4
  • 2077 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify on Apple Watch doesn't work anymore

Plan: PremiumCountry: Romania DeviceiPhone 11 and Apple Watch 6 GPSOperating SystemiOS 14.6 watchOS 7.5 I can't change the song, spotify won't even let me connect to my phone (before uninstalling I was able to at least find my phone, now it's empty),...

  • Casual Listener
  • Plan: Premium Country: Romania   Device iPhone 11 and Apple Watch 6 GPS Operating System iOS 14.6 watchOS 7.5   I can't change the song, spotify won't even let me connect to my...
  • Mel_leeee
  • Newbie
  • 33491 Views
  • 75 replies
  • 9 likes
  • Apple Watch
    iOS
    watchOS
  • 33491 Views
  • 75 replies
  • 9 likes

Solved!!Superuser Contribution Adding new song to Apple Watch downloaded playlist requires delete and redownload to work?

PlanPremiumCountryUSA DeviceiPhone 12 Pro, Apple Watch 6 LTEOperating Systemlatest iOS as of today’s date My Question or Issue For a playlist that has previously been downloaded to my Apple Watch, adding a new song to that playlist on my iPhone does ...

  • Music Fan
  • Plan Premium Country USA    Device iPhone 12 Pro, Apple Watch 6 LTE Operating System latest iOS as of today’s date   My Question or Issue   For a playlist that has pre...
  • Simpleuser
  • Casual Listener
  • 2030 Views
  • 2 replies
  • 0 likes
  • Apple Watch
    downloads
    iOS
    iphone
  • 2030 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution No content on Apple Watch

PlanPremiumCountryUnited StateDeviceiPhone 12 Pro, Apple Watch 6Operating SystemiOS 15.1.1, Watch version 8.3 My Question or IssueI cannot see any of my library content on the Apple Watch. Under every category in My Library I see "Loading..." except ...

  • Newbie
  • Plan Premium Country United State Device iPhone 12 Pro, Apple Watch 6 Operating System iOS 15.1.1, Watch version 8.3   My Question or Issue I cannot see any of my library content on th...
  • Alex
  • Spotify Legend
  • 694 Views
  • 1 replies
  • 0 likes
  • Apple Watch
  • 694 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Does Spotify have to be open on the iPhone to download playlists to Apple Watch?

PlanPremiumCountryUSA DeviceiPhone 12 Pro, Apple Watch 6 LTEOperating SystemLatest iOS as of date of this post My Question or Issue Does the Spotify app on the iPhone have to be open while songs download to the Apple Watch? The process seems to take ...

  • Music Fan
  • Plan Premium Country USA   Device iPhone 12 Pro, Apple Watch 6 LTE Operating System Latest iOS as of date of this post   My Question or Issue   Does the Spotify app on the ...
  • Eni
  • Moderator
  • 571 Views
  • 1 replies
  • 0 likes
  • apple
    Apple Watch
    downloads
    iOS
    iphone
    Playlists
  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch downloaded podcast stops and resets to beginning

PlanPremiumCountryUSA DeviceApple Watch Series 6, cellular/WiFi Operating System7.5 My Question or IssueAs a jogger, I Want the single (long) podcast episode I listen to on my run to start where I left off on my last run, In Order To listen to an epi...

  • Casual Listener
  • Plan Premium Country USA   Device Apple Watch Series 6, cellular/WiFi  Operating System 7.5   My Question or Issue As a jogger, I Want the single (long) podcast episode I li...
  • jvaleski
  • Casual Listener
  • 767 Views
  • 2 replies
  • 1 likes
  • Apple Watch
  • 767 Views
  • 2 replies
  • 1 likes

Apple Watch App

Hello Staff & Users I have been a subscriber for years, I really like Spotify! Can customer service or users who really know the true answer explain to me why Spotify hasnt made an app to use on the Apple watch. Apple finally delivers a watch that ca...

  • Casual Listener
  • Hello Staff & Users   I have been a subscriber for years, I really like Spotify! Can customer service or users who really know the true answer explain to me why Spotify hasnt made an ...
  • MattSuda
  • Spotify Star
  • 903 Views
  • 2 replies
  • 5 likes
  • Apple Watch
    application
  • 903 Views
  • 2 replies
  • 5 likes

Solved!! Apple Watch App with Offline Playlists

Hey Guys, pls tell us about your plans for publishing an stand alone App for the Apple Watch. I‘d like to go running only with my Apple Watch and bluetooth Headphones, listen to Offline Playlists, so i can leave my Phone at home. Pls tell us, so we c...

  • Regular
  • Hey Guys,   pls tell us about your plans for publishing an stand alone App for the Apple Watch.   I‘d like to go running only with my Apple Watch and bluetooth Headphones, listen to Off...
  • MattSuda
  • Spotify Star
  • 2580 Views
  • 3 replies
  • 13 likes
  • Apple Watch
    Download Playlists
    Jogging
    Running
    Spotify
    without phone
  • 2580 Views
  • 3 replies
  • 13 likes

Spotify on Apple Watch 2019

PlanPremium CountryAll DeviceApple Watch My Question or IssueGiven the capabilities of Apple Watch 3 and beyond, and given the ability of competing Apple Watch apps (e.g. Apple Music & Audible) Spotify app must be able to download music (say an Apple...

  • Newbie
  • Plan Premium   Country All   Device Apple Watch   My Question or Issue Given the capabilities of Apple Watch 3 and beyond, and given the ability of competing Apple Watch apps...
  • MattSuda
  • Spotify Star
  • 1369 Views
  • 2 replies
  • 15 likes
  • Apple Watch
    Offline Access
  • 1369 Views
  • 2 replies
  • 15 likes

Superuser Contribution Apple Watch 4: Suddenly stops streaming, only controls iPhone now

Plan:PremiumCountryUSDeviceApple Watch 4 paired with iPhone 12 pro max: Both latest versions iOSOperating System(iOS 14.4 on phone ) My Question or IssueMy Apple Watch has been streaming Spotify for months now just fine.Yesterday, all of a sudden, it...

  • Music Fan
  • Plan: Premium Country US Device Apple Watch 4 paired with iPhone 12 pro max: Both latest versions iOS Operating System (iOS 14.4 on phone )   My Question or Issue My Apple Watch has be...
  • CarlosE
  • Moderator
  • 2822 Views
  • 17 replies
  • 0 likes
  • Apple Watch
  • 2822 Views
  • 17 replies
  • 0 likes