Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The album "Holy Wood" by Marilyn Manson was removed from Spotify completely. I am trying to find out why. Is it temporary, or permanent. If so, why? I mainly signed up for spotify because of Marilyn Manson, so I need to know so I can decide whether t...
Newbie
The album "Holy Wood" by Marilyn Manson was removed from Spotify completely. I am trying to find out why. Is it temporary, or permanent. If so, why? I mainly signed up for spotify because of Marilyn ...
magpie_curd
Visitor
3174 Views
3 replies
0 likes
Spotify Premium in the UK using iPhone XR Until recently I could save an album from my library into a folder by simply going to Add To Playlist, going to the correct folder you wanted to place it in and click "new playlist", give it a name and it wou...
Regular
Spotify Premium in the UK using iPhone XR Until recently I could save an album from my library into a folder by simply going to Add To Playlist, going to the correct folder you wan...
Alex
Spotify Legend
1313 Views
3 replies
1 likes
PlanPremiumCountryUS DeviceiPhone 11 Operating SystemiOS 13 My Question or IssueAfter the recent appupdate ALL of my saved albums disappeared. Is there anyway I can get themback.
Regular
Plan Premium Country US Device iPhone 11 Operating System iOS 13 My Question or Issue After the recent app update ALL of my saved albums disappeared. Is there anyway I...
Ver
Spotify Legend
2954 Views
7 replies
3 likes
PlanPremiumCountryUKDevice(iPhone Xs)Operating System(iOS 13.5.1) My Question or IssueWhen I select a song, album or playlist, only that one track plays but then it jumps to a random song not in my library, liked songs, playlists and not in the album...
Visitor
Plan Premium Country UK Device (iPhone Xs) Operating System (iOS 13.5.1) My Question or Issue When I select a song, album or playlist, only that one track plays but then it jumps to ...
Cibi12
Visitor
3060 Views
2 replies
1 likes
PlanPremiumCountryUK/GBDeviceiPhone 11 Pro MaxOperating SystemiOS 13.5.1 My Question or IssueThis has been going on for some time now, and no, I don't want to tap to remove the shuffle once I'm in the album or playlist. It shouldn't be automatically ...
Newbie
...he shuffle once I'm in the album or playlist. It shouldn't be automatically shuffling albums or playlists in the first-place! Everytime I play a playlist or Album, it's on auto-shuffle. S...
OneByBoo
Roadie
1033 Views
1 replies
0 likes
PlanPremium FamiliarCountryArgentinaDeviceiPhone 7Operating SystemiOS My Question or IssueI have premium, but i cant download some albums. i try A.R. Kane "Singles Collection" and R.A.P. Ferreira: "Purple Moonlight Pages "Its says that i have too muc...
Casual Listener
Plan Premium Familiar Country Argentina Device iPhone 7 Operating System iOS My Question or Issue I have premium, but i cant download some albums. i try A.R. Kane "S...
Strangeinstereo
Casual Listener
898 Views
2 replies
0 likes
PlanPremiumCountryMéxicoDeviceiPhone 5sOperating SystemiOS 12.2 My Question or Issue the only songs that i can listen to are the ones in my library, and to listen to new ones i have to go to the search bar and download them from there. also, i can’t ...
Newbie
...isten to new ones i have to go to the search bar and download them from there. also, i can’t see any of the albums that i already downloaded.
DubVulture
Casual Listener
5187 Views
17 replies
12 likes
How do you add an album to your playlist with the free version? er it will be for us to try and help.PlanFree/PremiumCountry DeviceiPhone 6Operating SystemiOS 10 My Question or Issue
Roadie
How do you add an album to your playlist with the free version? er it will be for us to try and help. Plan Free/Premium Country Device iPhone 6 Operating System iOS 10 My Ques...
569 Views
0 replies
0 likes
PlanPremiumCountryUSADevice(iPhone SEOperating SystemiOS 12 My Problem When I go to my albums library screen on the app, if I click on an album that I only have a few songs saved from, it no longer only shows the ones I have saved it shows all the tr...
Casual Listener
Plan Premium Country USA Device (iPhone SE Operating System iOS 12 My Problem When I go to my albums library screen on the app, if I click on an album that I o...
873 Views
0 replies
5 likes
PlanPremiumCountryFrance DeviceiPhone 7 and windowsOperating SystemiOS 10, Windows 10 My Question or IssueI was previously able to save a song without it going to my albums and saving an album without going into songs, which I liked a lot. However, i...
Casual Listener
...o my albums and saving an album without going into songs, which I liked a lot. However, it appears that albums and songs are now joined, which has jumbled up my entire library. I have tons o...
BudMan1
Casual Listener
2117 Views
4 replies
7 likes
Hello Community, My albums are not synchronisating anymore, the "arrow icon" turned grey (VS green) for the last albums i have added. What can I do ? Thanks for your help, A french user,Xavier
Newbie
Hello Community, My albums are not synchronisating anymore, the "arrow icon" turned grey (VS green) for the last albums i have added. What can I do ? Thanks for your help, A...
jeremygoh
Community Legend
942 Views
1 replies
0 likes
Hello... In my desktop version of Spotify, I have the ability to sort my albums in "Your Music" (under the "Albums"-tab) in various ways. It is possible to organize my albums according to artists, so that all my Gorguts albums are following each othe...
Visitor
Hello... In my desktop version of Spotify, I have the ability to sort my albums in "Your Music" (under the "Albums"-tab) in various ways. It is possible to organize my albums according t...
Hulimanuli
Casual Listener
1843 Views
5 replies
7 likes
Since Spotify doesn't have a unified queue synced between devices I use a "later" folder to add albums and songs to playlists that I want to come back and listen to later. I mostly use this for albums. It's really easy to create an album playlist. Cl...
Roadie
Since Spotify doesn't have a unified queue synced between devices I use a "later" folder to add albums and songs to playlists that I want to come back and listen to later. I mostly use this for albums...
meahtenoha
Spotify
1879 Views
5 replies
0 likes
