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Topics with Label: Crash

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 36720 Views
  • 15 replies
  • 36 likes
  • 36720 Views
  • 15 replies
  • 36 likes

Superuser Contribution App crashes when trying to transition to specific song

Plan PremiumCountry Turkey Device iPhone 14 ProOperating System iOS 17.2.1 My Question or IssueI have a particular issue. I was listening music in Spotify app where I realized the app crashed while transitioning to the next track. I tried this 5 time...

  • Casual Listener
  • ...potify app where I realized the app crashed while transitioning to the next track. I tried this 5 times after the initial crash and it keeps happening.   Funny enough, app does not crash when I t...
  • Vasil
  • Moderator
  • 880 Views
  • 9 replies
  • 2 likes
  • Crash
    iOS
  • 880 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify App crashes on watchOS (Apple Watch) if local Downloads are being opened

Spotify App crashes on watchOS (Apple Watch) if local Downloads are being openedPlanPremiumCountryGermanyDevice(Apple Watch SE 2022 Model - latest Gen.)Operating System(watchOS 9.3 - latest) My Question or IssueSpotify App crashes on watchOS (Apple W...

  • Newbie
  • Spotify App crashes on watchOS (Apple Watch) if local Downloads are being opened Plan Premium Country Germany Device (Apple Watch SE 2022 Model - latest Gen.) Operating System (watchOS 9.3...
  • Eni
  • Moderator
  • 1136 Views
  • 7 replies
  • 1 likes
  • bug
    Crash
    critical
  • 1136 Views
  • 7 replies
  • 1 likes

Superuser Contribution App Randomly Crashes When Playing Music

PlanFreeCountryUnited States DeviceiPhone 12 ProOperating SystemiOS 14.7 My Question or IssueWhenever I play music and my phone is locked, the app will randomly crash and my music will stop playing. When I go back into the app, the Spotify logo comes...

  • Casual Listener
  • Plan Free Country United States   Device iPhone 12 Pro Operating System iOS 14.7   My Question or Issue Whenever I play music and my phone is locked, the app will randomly crash...
  • Alex
  • Spotify Legend
  • 3380 Views
  • 7 replies
  • 0 likes
  • app crash
    Crash
  • 3380 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify keeps crashing on iPhone

PlanFree CountryUSA DeviceiPhone 11 Operating SystemiOS 14.4 My Question or IssueI recently got a new iPhone and I'm having a lot of trouble with Spotify. The app keeps crashing randomly while it is playing music in both the background and when I'm o...

  • Visitor
  • ...potify. The app keeps crashing randomly while it is playing music in both the background and when I'm on the app. When I re-launch it, I can usually play music for a minute before it crashes again and the s...
  • Eni
  • Moderator
  • 657 Views
  • 3 replies
  • 2 likes
  • Crash
    iOS
    iphone
  • 657 Views
  • 3 replies
  • 2 likes

[iOS] App Constantly crashes

PlanPremiumCountryCanadaDeviceiPhone 7sOperating SystemiOS 14.2 My Question or IssueOver the last couple days I've been noticing as I've been listening to music the app with freeze suddenly and crash. It does this several times a day and gets very fr...

  • Newbie
  • ...ith freeze suddenly and crash. It does this several times a day and gets very frustrating when I'm driving. I am using the most recent update, 8.5.86, and haven't had this issue happen before. Is there a...
  • Billy-J
  • Spotify Star
  • 399 Views
  • 1 replies
  • 0 likes
  • bug
    Crash
    iOS 12.4
  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] app randomly crashes during playback

PlanPremiumCountryEUDevice(iPhone XS, iOS 14.2) My Question or Issuemy iOS app upon starting a song often, but not always, will stop playing after random intervals. When this happens the now playing field on my lock screen shows nothing (see screensh...

nowplaying.png
  • Casual Listener
  • Plan Premium Country EU Device (iPhone XS, iOS 14.2)   My Question or Issue my iOS app upon starting a song often, but not always, will stop playing after random intervals. When this hap...
  • Mihail
  • Spotify Legend
  • 1241 Views
  • 15 replies
  • 1 likes
  • Crash
    iOS
    stop playback
  • 1241 Views
  • 15 replies
  • 1 likes

iOS app keeps crashing through a song

PlanPremiumCountryItalyDeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueFrom yesterday the Spotify app keeps crashing when i play any song. I already tried to clear the cache, reinstall the app, update the phone, but nothing worked.This ap...

  • Casual Listener
  • Plan Premium Country Italy Device iPhone 11 Operating System iOS 13.6   My Question or Issue From yesterday the Spotify app keeps crashing when i play any song. I already tried to c...
  • Monsty_
  • Casual Listener
  • 1706 Views
  • 1 replies
  • 0 likes
  • Crash
    iOS 13
    ios app
    iphone
  • 1706 Views
  • 1 replies
  • 0 likes

Spotify crashing on IOS only on Google Mesh Wi-Fi

Sooo, this has been an ongoing issue for a while now. Spotify only crashes on IOS devices when on our home Google Wi-Fi network, other devices like the Macbook air I am on work just fine. (Spotify worked fine before this new Wi-Fi mesh network) This ...

  • Visitor
  • Sooo, this has been an ongoing issue for a while now.   Spotify only crashes on IOS devices when on our home Google Wi-Fi network, other devices like the Macbook air I am on work just fine. (S...
  • Loxer
  • Community Legend
  • 779 Views
  • 1 replies
  • 0 likes
  • Crash
    iOS
    Wi-Fi
  • 779 Views
  • 1 replies
  • 0 likes

Spotify App Crashing

PlanPremium DeviceiPhone XR, iPad Mini 4 Operating SystemiOS 13.1.3 My Question or IssueEver since I recently updated my Spotify app, it's been impossible to get into. Each time I tap on the app on either my phone or iPad, it immediately glitches out...

  • Casual Listener
  •   Plan Premium   Device iPhone XR, iPad Mini 4   Operating System iOS 13.1.3   My Question or Issue Ever since I recently updated my Spotify app, it's been impossible t...
  • Loxer
  • Community Legend
  • 1441 Views
  • 3 replies
  • 1 likes
  • Crash
    crashing app
    not opening
    not working
  • 1441 Views
  • 3 replies
  • 1 likes

Spotify freezes and stops music playback after ads. Still. In late 2017.

See screenshot at: https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634 This bug has been posted by many people for several years now. Could we get this prioritized with devs? It forces your customers to quit the app...

  • Newbie
  • See screenshot at:  https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634   This bug has been posted by many people for several years now.   Could ...
  • user-removed
  • Not applicable
  • 1061 Views
  • 1 replies
  • 1 likes
  • angry
    Crash
    freeze
    iOS
    UX
  • 1061 Views
  • 1 replies
  • 1 likes

App crashes when moving songs on queue

PlanPremiumCountryPolandDeviceiPhone XOperating SystemiOS 12.2 My Question or IssueI’ve experienced it about a thousand times throughout last 3 months and i’m done with this sht, i need to post it here. Everytime it crashes it deletes my whole queue ...

  • Gig Goer
  • ...his sht, i need to post it here. Everytime it crashes it deletes my whole queue and starts my playlist over. Please fix it Spotify. Love y’all, Martin  
  • Monokamph
  • Gig Goer
  • 1344 Views
  • 2 replies
  • 0 likes
  • Crash
    fix pls
    iphone
    queue error
  • 1344 Views
  • 2 replies
  • 0 likes

Have to keep restarting app

My IssueI have to keep restarting the app if I pause music for more than a minute. Spotify seems to crash itself if I pause music then walk away for a minute or so to go do something, which means I can't just come back to my phone and immediately res...

  • Regular
  • My Issue I have to keep restarting the app if I pause music for more than a minute. Spotify seems to crash itself if I pause music then walk away for a minute or so to go do something, which means I...
  • 568 Views
  • 0 replies
  • 0 likes
  • bug
    Crash
    freeze
    Glitch
    iOS
    music playback
    reopen
    restart
  • 568 Views
  • 0 replies
  • 0 likes

Crash viewing albums on Iphone Xs ios 12.1.4

PremiumUS DeviceIphone Xs ios 12.1.4app version: 8.4.97.900 My Question or IssueWithin the last week, attempting to view "Albums" from "Your Library" results in the app consistently crashing. Clearing the cache did not fix the issue.

  • Casual Listener
  • ...he app consistently crashing. Clearing the cache did not fix the issue.  
  • Loxer
  • Community Legend
  • 829 Views
  • 7 replies
  • 1 likes
  • Crash
  • 829 Views
  • 7 replies
  • 1 likes

App keeps crashing when I start it up

PlanFreeCountry UKDeviceiPhone 6sOperating SystemiOS 10 My Question or Issue Whenever I try to start the app it loads up the logo, then immediately closes itself. Hasn’t been an issue for the years ive been using the app but started happening when I ...

  • Newbie
  • Plan Free Country  UK Device iPhone 6s Operating System iOS 10   My Question or Issue  Whenever I try to start the app it loads up the logo, then immediately closes itself. H...
  • Loxer
  • Community Legend
  • 464 Views
  • 1 replies
  • 0 likes
  • apple
    Crash
    iOS
    startup
  • 464 Views
  • 1 replies
  • 0 likes

iPhone SE v 8.4.65 - app crash

PlanFree/PremiumCountry USADeviceIPhone SEOperating SystemiOS 11,4.1 My Question or Issue My app will not stay open for more than 15 seconds. I am unable to play any music. A blank text box with an option to close it appears, but does nothing/crashes...

  • Regular
  • ...ny music. A blank text box with an option to close it appears, but does nothing/crashes. I have uninstalled and reinstalled multiple times, I’ve reset my phone multiple times,I’ve tried with WiFi and w...
  • Loxer
  • Community Legend
  • 1153 Views
  • 2 replies
  • 1 likes
  • Crash
    iOS
    iphone
    se
  • 1153 Views
  • 2 replies
  • 1 likes

Solved!! Spotify not loading with latest iOS beta 11.4

I’m running Spotify 8.4.49 on a iOS build 11.4 (beta) which O think is build 15F5049C.When opened the spotify logo appears briefly before crashing out back to the iOS home screen.any advice, help or updates appreciated.

  • Regular
  • I’m running Spotify 8.4.49 on a iOS build 11.4 (beta) which O think is build 15F5049C. When opened the spotify logo appears briefly before crashing out back to the iOS home screen. any advice, h...
  • 17TillIDie
  • Casual Listener
  • 1932 Views
  • 2 replies
  • 0 likes
  • 11.4
    Crash
    iOS
  • 1932 Views
  • 2 replies
  • 0 likes

[IOS] App crashes with internet connection(In airpale mode, starts fine)

Dear Sir or Madam, I am having a trouble (like the description says) with the Spotify app. The day before i had no problem at all. The next day it started crashing every time! I did not do anyithing with the device.(Yeah i tried reinstalling, i tried...

  • Newbie
  • Dear Sir or Madam,   I am having a trouble (like the description says) with the Spotify app. The day before i had no problem at all. The next day it started crashing every time!   I d...
  • 473 Views
  • 0 replies
  • 0 likes
  • airplane mode
    Crash
    I Always Wanted To Be In The Band
    iOS9
  • 473 Views
  • 0 replies
  • 0 likes

Spotify keeps crashing after Version 7.5.0 Update

I just updated the spotify app on my iphone to the latest version 7.5.0 yesterday and since then, every time I tried to play a song the app crashes. Is this instability due to the latest version? Can someone help with this please?

  • Newbie
  • I just updated the spotify app on my iphone to the latest version 7.5.0 yesterday and since then, every time I tried to play a song the app crashes. Is this instability due to the latest version? C...
  • adriank1410
  • Roadie
  • 493 Views
  • 1 replies
  • 0 likes
  • Crash
  • 493 Views
  • 1 replies
  • 0 likes

Spotify iOS 4.5.0 crashing at launch

Hi, Latest version 4.5.0 of Spotify iOS app is crashing each single time I'm trying to launch it. What happens: I launched it from the icon, see the preloader image for a while, then the UI with some album covers and options flashes for ~0,2 secs and...

  • Newbie
  • Hi,   Latest version 4.5.0 of Spotify iOS app is crashing each single time I'm trying to launch it. What happens: I launched it from the icon, see the preloader image for a while, then the U...
  • 574 Views
  • 0 replies
  • 0 likes
  • Crash
    ios 9
  • 574 Views
  • 0 replies
  • 0 likes

iPhone restarted when opening spotfy 3.9.0

After updating spotfy to version 3.9.0 my iPhone (5s) with iOS (8.4.1) restarts when opening the application.

  • Newbie
  • After updating spotfy to version 3.9.0 my iPhone (5s) with iOS (8.4.1) restarts when opening the application.
  • opeyre
  • Casual Listener
  • 1014 Views
  • 1 replies
  • 1 likes
  • Crash
    ios 8.4.1
    spotfy 3.9.0
  • 1014 Views
  • 1 replies
  • 1 likes