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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
29541 Views
13 replies
35 likes

29541 Views
13 replies
35 likes

Superuser Contribution App crashes when trying to transition to specific song

Plan PremiumCountry Turkey Device iPhone 14 ProOperating System iOS 17.2.1 My Question or IssueI have a particular issue. I was listening music in Spotify app where I realized the app crashed while transitioning to the next track. I tried this 5 time...

UgurcanEmre
Casual Listener
...potify app where I realized the app crashed while transitioning to the next track. I tried this 5 times after the initial crash and it keeps happening. Funny enough, app does not crash when I t...
2024-01-18 10:19:55 PM
2024-01-25 10:49:02 AM
Vasil
Moderator
677 Views
9 replies
2 likes
Crash
iOS

677 Views
9 replies
2 likes

Superuser Contribution Spotify App crashes on watchOS (Apple Watch) if local Downloads are being opened

Spotify App crashes on watchOS (Apple Watch) if local Downloads are being openedPlanPremiumCountryGermanyDevice(Apple Watch SE 2022 Model - latest Gen.)Operating System(watchOS 9.3 - latest) My Question or IssueSpotify App crashes on watchOS (Apple W...

jix_91
Newbie
Spotify App crashes on watchOS (Apple Watch) if local Downloads are being opened Plan Premium Country Germany Device (Apple Watch SE 2022 Model - latest Gen.) Operating System (watchOS 9.3...
2023-01-29 4:32:20 PM
2023-03-12 8:28:32 PM
Eni
Moderator
1040 Views
7 replies
1 likes
bug
Crash
critical

1040 Views
7 replies
1 likes

Superuser Contribution App Randomly Crashes When Playing Music

PlanFreeCountryUnited States DeviceiPhone 12 ProOperating SystemiOS 14.7 My Question or IssueWhenever I play music and my phone is locked, the app will randomly crash and my music will stop playing. When I go back into the app, the Spotify logo comes...

samduongbrett
Casual Listener
Plan Free Country United States Device iPhone 12 Pro Operating System iOS 14.7 My Question or Issue Whenever I play music and my phone is locked, the app will randomly crash...
2021-07-23 8:24:26 AM
2021-09-02 9:50:49 AM
Alex
Spotify Legend
3316 Views
7 replies
0 likes
app crash
Crash

3316 Views
7 replies
0 likes

Superuser Contribution Spotify keeps crashing on iPhone

PlanFree CountryUSA DeviceiPhone 11 Operating SystemiOS 14.4 My Question or IssueI recently got a new iPhone and I'm having a lot of trouble with Spotify. The app keeps crashing randomly while it is playing music in both the background and when I'm o...

user-removed
Visitor
...potify. The app keeps crashing randomly while it is playing music in both the background and when I'm on the app. When I re-launch it, I can usually play music for a minute before it crashes again and the s...
2021-02-25 7:01:34 PM
2021-02-27 9:51:27 PM
Eni
Moderator
635 Views
3 replies
2 likes
Crash
iOS
iphone

635 Views
3 replies
2 likes

[iOS] App Constantly crashes

PlanPremiumCountryCanadaDeviceiPhone 7sOperating SystemiOS 14.2 My Question or IssueOver the last couple days I've been noticing as I've been listening to music the app with freeze suddenly and crash. It does this several times a day and gets very fr...

witchkid
Newbie
...ith freeze suddenly and crash. It does this several times a day and gets very frustrating when I'm driving. I am using the most recent update, 8.5.86, and haven't had this issue happen before. Is there a...
2021-01-14 9:57:02 PM
2021-01-15 4:30:13 AM
Billy-J
Spotify Star
386 Views
1 replies
0 likes
bug
Crash
iOS 12.4

386 Views
1 replies
0 likes

Superuser Contribution [iOS] app randomly crashes during playback

PlanPremiumCountryEUDevice(iPhone XS, iOS 14.2) My Question or Issuemy iOS app upon starting a song often, but not always, will stop playing after random intervals. When this happens the now playing field on my lock screen shows nothing (see screensh...

oitoito
Casual Listener
Plan Premium Country EU Device (iPhone XS, iOS 14.2) My Question or Issue my iOS app upon starting a song often, but not always, will stop playing after random intervals. When this hap...
2020-12-11 10:28:04 AM
2020-12-19 9:00:44 AM
Mihail
Spotify Legend
1183 Views
15 replies
1 likes
Crash
iOS
stop playback

1183 Views
15 replies
1 likes

iOS app keeps crashing through a song

PlanPremiumCountryItalyDeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueFrom yesterday the Spotify app keeps crashing when i play any song. I already tried to clear the cache, reinstall the app, update the phone, but nothing worked.This ap...

Monsty_
Casual Listener
Plan Premium Country Italy Device iPhone 11 Operating System iOS 13.6 My Question or Issue From yesterday the Spotify app keeps crashing when i play any song. I already tried to c...
2020-08-02 11:42:32 PM
2020-08-02 12:07:35 AM
Monsty_
Casual Listener
1692 Views
1 replies
0 likes
Crash
iOS 13
ios app
iphone

1692 Views
1 replies
0 likes

Spotify crashing on IOS only on Google Mesh Wi-Fi

Sooo, this has been an ongoing issue for a while now. Spotify only crashes on IOS devices when on our home Google Wi-Fi network, other devices like the Macbook air I am on work just fine. (Spotify worked fine before this new Wi-Fi mesh network) This ...

RawPotatoChip
Visitor
Sooo, this has been an ongoing issue for a while now. Spotify only crashes on IOS devices when on our home Google Wi-Fi network, other devices like the Macbook air I am on work just fine. (S...
2019-12-25 1:04:49 AM
2020-01-01 12:10:26 PM
Loxer
Community Legend
762 Views
1 replies
0 likes
Crash
iOS
Wi-Fi

762 Views
1 replies
0 likes

Spotify App Crashing

PlanPremium DeviceiPhone XR, iPad Mini 4 Operating SystemiOS 13.1.3 My Question or IssueEver since I recently updated my Spotify app, it's been impossible to get into. Each time I tap on the app on either my phone or iPad, it immediately glitches out...

keyy_
Casual Listener
Plan Premium Device iPhone XR, iPad Mini 4 Operating System iOS 13.1.3 My Question or Issue Ever since I recently updated my Spotify app, it's been impossible t...
2019-10-23 12:15:42 AM
2019-10-29 8:41:48 AM
Loxer
Community Legend
1416 Views
3 replies
1 likes
Crash
crashing app
not opening
not working

1416 Views
3 replies
1 likes

Spotify freezes and stops music playback after ads. Still. In late 2017.

See screenshot at: https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634 This bug has been posted by many people for several years now. Could we get this prioritized with devs? It forces your customers to quit the app...

Mediocritus
Newbie
See screenshot at: https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634 This bug has been posted by many people for several years now. Could ...
2017-10-30 8:24:37 AM
2019-07-30 11:16:29 PM
user-removed
Not applicable
1033 Views
1 replies
1 likes
angry
Crash
freeze
iOS
UX

1033 Views
1 replies
1 likes

App crashes when moving songs on queue

PlanPremiumCountryPolandDeviceiPhone XOperating SystemiOS 12.2 My Question or IssueI’ve experienced it about a thousand times throughout last 3 months and i’m done with this sht, i need to post it here. Everytime it crashes it deletes my whole queue ...

Monokamph
Gig Goer
...his sht, i need to post it here. Everytime it crashes it deletes my whole queue and starts my playlist over. Please fix it Spotify. Love y’all, Martin
2019-05-08 6:09:22 PM
2019-05-08 8:28:32 PM
Monokamph
Gig Goer
1326 Views
2 replies
0 likes
Crash
fix pls
iphone
queue error

1326 Views
2 replies
0 likes

Have to keep restarting app

My IssueI have to keep restarting the app if I pause music for more than a minute. Spotify seems to crash itself if I pause music then walk away for a minute or so to go do something, which means I can't just come back to my phone and immediately res...

voidarg
Regular
My Issue I have to keep restarting the app if I pause music for more than a minute. Spotify seems to crash itself if I pause music then walk away for a minute or so to go do something, which means I...
2019-04-05 7:08:02 PM
556 Views
0 replies
0 likes
bug
Crash
freeze
Glitch
iOS
music playback
reopen
restart

556 Views
0 replies
0 likes

Crash viewing albums on Iphone Xs ios 12.1.4

PremiumUS DeviceIphone Xs ios 12.1.4app version: 8.4.97.900 My Question or IssueWithin the last week, attempting to view "Albums" from "Your Library" results in the app consistently crashing. Clearing the cache did not fix the issue.

jlintz
Casual Listener
...he app consistently crashing. Clearing the cache did not fix the issue.
2019-03-16 4:41:33 PM
2019-03-17 10:19:23 PM
Loxer
Community Legend
799 Views
7 replies
1 likes
Crash

799 Views
7 replies
1 likes

App keeps crashing when I start it up

PlanFreeCountry UKDeviceiPhone 6sOperating SystemiOS 10 My Question or Issue Whenever I try to start the app it loads up the logo, then immediately closes itself. Hasn’t been an issue for the years ive been using the app but started happening when I ...

sagz
Newbie
Plan Free Country UK Device iPhone 6s Operating System iOS 10 My Question or Issue Whenever I try to start the app it loads up the logo, then immediately closes itself. H...
2018-10-20 11:42:57 AM
2018-10-20 12:22:14 PM
Loxer
Community Legend
450 Views
1 replies
0 likes
apple
Crash
iOS
startup

450 Views
1 replies
0 likes

iPhone SE v 8.4.65 - app crash

PlanFree/PremiumCountry USADeviceIPhone SEOperating SystemiOS 11,4.1 My Question or Issue My app will not stay open for more than 15 seconds. I am unable to play any music. A blank text box with an option to close it appears, but does nothing/crashes...

willbae
Regular
...ny music. A blank text box with an option to close it appears, but does nothing/crashes. I have uninstalled and reinstalled multiple times, I’ve reset my phone multiple times,I’ve tried with WiFi and w...
2018-08-10 10:27:25 PM
2018-08-13 7:11:47 PM
Loxer
Community Legend
1134 Views
2 replies
1 likes
Crash
iOS
iphone
se

1134 Views
2 replies
1 likes

Solved!! Spotify not loading with latest iOS beta 11.4

I’m running Spotify 8.4.49 on a iOS build 11.4 (beta) which O think is build 15F5049C.When opened the spotify logo appears briefly before crashing out back to the iOS home screen.any advice, help or updates appreciated.

Helpme555
Regular
I’m running Spotify 8.4.49 on a iOS build 11.4 (beta) which O think is build 15F5049C. When opened the spotify logo appears briefly before crashing out back to the iOS home screen. any advice, h...
2018-04-27 11:40:29 AM
2018-05-07 12:25:34 PM
17TillIDie
Casual Listener
1908 Views
2 replies
0 likes
11.4
Crash
iOS

1908 Views
2 replies
0 likes

[IOS] App crashes with internet connection(In airpale mode, starts fine)

Dear Sir or Madam, I am having a trouble (like the description says) with the Spotify app. The day before i had no problem at all. The next day it started crashing every time! I did not do anyithing with the device.(Yeah i tried reinstalling, i tried...

ricsi102
Newbie
Dear Sir or Madam, I am having a trouble (like the description says) with the Spotify app. The day before i had no problem at all. The next day it started crashing every time! I d...
2017-03-05 3:35:18 PM
456 Views
0 replies
0 likes
airplane mode
Crash
I Always Wanted To Be In The Band
iOS9

456 Views
0 replies
0 likes

Spotify keeps crashing after Version 7.5.0 Update

I just updated the spotify app on my iphone to the latest version 7.5.0 yesterday and since then, every time I tried to play a song the app crashes. Is this instability due to the latest version? Can someone help with this please?

enyaw_86
Newbie
I just updated the spotify app on my iphone to the latest version 7.5.0 yesterday and since then, every time I tried to play a song the app crashes. Is this instability due to the latest version? C...
2017-02-09 7:00:23 AM
2017-02-09 4:19:59 PM
adriank1410
Roadie
487 Views
1 replies
0 likes
Crash

487 Views
1 replies
0 likes

Spotify iOS 4.5.0 crashing at launch

Hi, Latest version 4.5.0 of Spotify iOS app is crashing each single time I'm trying to launch it. What happens: I launched it from the icon, see the preloader image for a while, then the UI with some album covers and options flashes for ~0,2 secs and...

larracosa
Newbie
Hi, Latest version 4.5.0 of Spotify iOS app is crashing each single time I'm trying to launch it. What happens: I launched it from the icon, see the preloader image for a while, then the U...
2015-12-10 1:41:02 PM
562 Views
0 replies
0 likes
Crash
ios 9

562 Views
0 replies
0 likes

iPhone restarted when opening spotfy 3.9.0

After updating spotfy to version 3.9.0 my iPhone (5s) with iOS (8.4.1) restarts when opening the application.

smonteagudo
Newbie
After updating spotfy to version 3.9.0 my iPhone (5s) with iOS (8.4.1) restarts when opening the application.
2015-09-14 6:47:58 PM
2015-09-15 3:29:55 AM
opeyre
Casual Listener
991 Views
1 replies
1 likes
Crash
ios 8.4.1
spotfy 3.9.0

991 Views
1 replies
1 likes

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Topics with Label: Crash