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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: Fix

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Not applicable
  • 399214 Views
  • 879 replies
  • 326 likes
  • 399214 Views
  • 879 replies
  • 326 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 78880 Views
  • 124 replies
  • 32 likes
  • 78880 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 18065 Views
  • 8 replies
  • 0 likes
  • 18065 Views
  • 8 replies
  • 0 likes

Apple CarPlay Audio no longer working

PlanPremiumCountryUKDeviceiPhone 7+Operating SystemiOS 12.2 My Question or IssueMy Spotify audio over carplay has entirely died now. Apple music works fine, siri works fine, all other apps work fine. However whenevever spotify gets to 2 secconds into...

  • Music Fan
  • ...ine, all other apps work fine. However whenevever spotify gets to 2 secconds into a track the audio will suddenly die. I have tried everything I can to fix this. Assuming it was my phone, apple diagnosed i...
  • jrubesch
  • Newbie
  • 18202 Views
  • 22 replies
  • 5 likes
  • Carplay
    Fix
    Help
  • 18202 Views
  • 22 replies
  • 5 likes

Stop changing the iOS app, Spotify.

PlanPremiumCountryUnited Kingdom.DeviceiPod Touch 6th GenerationOperating SystemiOS 11 My Question or IssueI am done with Spotify changing the UI for their iOS app. First, it was merging 2 of the buttons on the lower half on the screen to make the to...

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  • Roadie
  • ...mmediately went on Facebook Messenger to contact Spotify and let them know about it. After a few minutes of troubleshooting, they told me it was an "update" and that they would fix it as soon as possible.&n...
  • 662 Views
  • 0 replies
  • 1 likes
  • Behind the lyrics
    Fix
    help.
    iOS
    problem
    Spotify
  • 662 Views
  • 0 replies
  • 1 likes

Spotify IOS Preview Error

hello guys, newbie here, i got an issue on my spotify's preview feature, you know when you are in a playlist and you can hold down a song to preview it, mine is error. if i hold a song the spotify will crash and close automatically. i'm using ios 10 ...

  • Casual Listener
  • hello guys, newbie here, i got an issue on my spotify's preview feature, you know when you are in a playlist and you can hold down a song to preview it, mine is error. if i hold a song the spotify wi...
  • stevenbenly
  • Casual Listener
  • 758 Views
  • 2 replies
  • 0 likes
  • asap
    Fix
    problem
  • 758 Views
  • 2 replies
  • 0 likes

Doesnt work

My iphone app doesnt allow me to use premium. I have a email receipt showing that i have purchased it. How do i get it on my phone?

  • Casual Listener
  • My iphone app doesnt allow me to use premium. I have a email receipt showing that i have purchased it. How do i get it on my phone?
  • Adam
  • Roadie
  • 433 Views
  • 1 replies
  • 0 likes
  • Fix
  • 433 Views
  • 1 replies
  • 0 likes