Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37543 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
103360 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
432056 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299373 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The user experience with Spotify on mobile was just greatly reduced. Removing the ability to shuffle-play through a whole hierarchy in a Playist Folder was a key benefit. That's exactly how I used to consume my own MP3s before Spotify, and Spotify ca...
The user experience with Spotify on mobile was just greatly reduced. Removing the ability to shuffle-play through a whole hierarchy in a Playist Folder was a key benefit. That's exactly how ...
Spotify Star
1820 Views
6 replies
10 likes
An update to mobile the ability to listen to a folder with playlist within it was removed. Before when you opened a folder with playlist in it the folder would have an extra playlist will all the that are contained in the folder. I think that this fe...
An update to mobile the ability to listen to a folder with playlist within it was removed. Before when you opened a folder with playlist in it the folder would have an extra playlist will all the tha...
Spotify Star
1022 Views
3 replies
1 likes
Hey folks, I have an annoying issue on my iOS app, especially with its Autoplay feature, however not how options menu understands it.Sometimes when I bring app to the focus it starts playing by itself, which is especially annoying at work when I have...
Hey folks, I have an annoying issue on my iOS app, especially with its Autoplay feature, however not how options menu understands it. Sometimes when I bring app to the focus it starts playing by i...
Moderator
79 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceiPhone SE 3rd GenOperating SystemiOS 26.3.1 (23D8133) My Question or IssueThe option to preview any playlist or album has completely vanished. Not sure if this a bug or has been removed.
Plan Premium Country UK Device iPhone SE 3rd Gen Operating System iOS 26.3.1 (23D8133) My Question or Issue The option to preview any playlist or album has completely v...
Music Fan
354 Views
4 replies
1 likes
So I don't understand, do I have to activate offline mode in data saver mode? Why does the app freeze when I listen in offline mode and no longer play any songs? The app also closes. I have an iPhone 11 Pro with 8,000 songs downloaded.
So I don't understand, do I have to activate offline mode in data saver mode? Why does the app freeze when I listen in offline mode and no longer play any songs? The app also closes. I have an iPhone...
Regular
628 Views
6 replies
0 likes
PlanPremiumCountry USADeviceiPhone XOperating SystemiOS 12 My Question or Issue Lately I’ve noticed that when I’m listening to music on Spotify and a notification pops up or I check my screen, the screen doesn’t auto lock after 30 seconds like I have...
Plan Premium Country USA Device iPhone X Operating System iOS 12 My Question or Issue Lately I’ve noticed that when I’m listening to music on Spotify and a n...
Newbie
22510 Views
50 replies
113 likes
PlanPremiumCountryUSADevice(iPhone 6s)Operating SystemiOS 13.5.1 My Question or IssueI have started a group session and have a queue going. During the middle of songs, the song automatically starts over, multiple times within the same song and with m...
Plan Premium Country USA Device (iPhone 6s) Operating System iOS 13.5.1 My Question or Issue I have started a group session and have a queue going. During the middle of s...
Casual Listener
13191 Views
23 replies
7 likes
Plan Premium Country USA Device iPhone Xs MacBook Pro 15" (2016) Operating System iOS 13.1.2 macOS Catalina 10.15.2 Spotify app version iOS: 8.5.40.252 macOS: 1.1.24.91.g4ca6d5eb My Issue I encountered some very strange behavior on both the iOS and m...
Plan Premium Country USA Device iPhone Xs MacBook Pro 15" (2016) Operating System iOS 13.1.2 macOS Catalina 10.15.2 Spotify app version iOS...
Visitor
2403 Views
1 replies
1 likes
Recently I started running again, and love the Running Mix and ability to run with tempo matched songs. It helps a lot with setting my pace, and it's really a great feature. I just wanted to point out a bug related to the song's actual tempo. I'm not...
Recently I started running again, and love the Running Mix and ability to run with tempo matched songs. It helps a lot with setting my pace, and it's really a great feature. I just wanted to...
Newbie
6286 Views
7 replies
8 likes
Detailed DescriptionThis is a general issue that has existed since mid-2024 and affects all BMW drivers. Even though the CarPlay connection itself works fine and the Spotify app is running and playing music, the BMW GUI completely loses track – liter...
...lobal Device All iOS devices affected Operating System / BMW System Known issue on iDrive 6, 7, 8 and 8.5 Reproduced by myself and multiple friends with different BMWs and iPhones.
Moderator
1725 Views
3 replies
0 likes
In Android I can start playing a specific playlist, and clicking on the playlist’s name on top of the screen takes me to the position in the playlist where the current song is located. Why is this behaviour not available on iOS? It is really annoying...
...s this behaviour not available on iOS? It is really annoying having to scroll every f* time to find the song in playlists with thousands of songs…
Roadie
6198 Views
11 replies
2 likes
PlanPremium CountryUSA DeviceiPhone 15 Pro, MacBook M3 Pro, AppleTV, HomePod OG 2th Operating SystemiOS / macOS My Question or IssueI'm writing to express my growing frustration with the lack of AirPlay 2 support in the Spotify iOS app. As a dedicate...
Plan Premium Country USA Device iPhone 15 Pro, MacBook M3 Pro, AppleTV, HomePod OG 2th Operating System iOS / macOS My Question or Issue I'm writing to e...
Regular
12428 Views
18 replies
72 likes
Spotify won’t load back on my iPad I am missing out on my music not loading never use to do that always stay on my iPad it just spinning round trying to load
Spotify won’t load back on my iPad I am missing out on my music not loading never use to do that always stay on my iPad it just spinning round trying to load
Moderator
1033 Views
1 replies
0 likes
Adding a song to queue or telling Siri to play a song next with CarPlay it does not work! Whenever I tell Siri to add a song to the Spotify Queue (on CarPlay) it never works - instead it just switches my current song to the song I requested to play n...
Adding a song to queue or telling Siri to play a song next with CarPlay it does not work! Whenever I tell Siri to add a song to the Spotify Queue (on CarPlay) it never works - instead it just switche...
Music Fan
2211 Views
2 replies
0 likes
I'm having a repeated issue where, when I'm playing podcasts through Google Cast via Spotify, the podcasts just start looping and repeat constantly. This is via iOS. It resolves itself if I quit the Spotify app (and it's already casting to the speake...
I'm having a repeated issue where, when I'm playing podcasts through Google Cast via Spotify, the podcasts just start looping and repeat constantly. This is via iOS. It resolves i...
Moderator
8280 Views
33 replies
6 likes
my plan is premium familiar.I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7.I am at Spain. I have connected my Gramofon for first time since years to my Denon ADV-M51.all seems ok but the Spotify 8.7.66.438 on my devices recognizes the ...
my plan is premium familiar. I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7. I am at Spain. I have connected my Gramofon for first time since years to my Denon ADV-M51. a...
Casual Listener
2874 Views
10 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 14 ProOperating SystemiOS 18.6.2App Version9.0.86.1354My Question or IssueThe new Mix feature will not allow me to customize the transition between songs if one of the tracks is shorter than 30 seconds. It will just ...
Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 18.6.2 App Version 9.0.86.1354 My Question or Issue The new Mix feature will not allow me to customize the transition b...
Moderator
1398 Views
1 replies
1 likes
PlanPremiumCountryCanadaDeviceiPhone 16 Pro MaxOperating SystemiOS 26.0 My Question or IssueIs there a timeline for the availability of Lossless quality for users in Canada?
Plan Premium Country Canada Device iPhone 16 Pro Max Operating System iOS 26.0 My Question or Issue Is there a timeline for the availability of Lossless quality for users in Canada?
Casual Listener
5146 Views
7 replies
1 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t h...
1339 Views
0 replies
0 likes
PlanPremiumCountryHungaryDeviceiPhone 13Operating SystemiOS 26.0 My Question or IssueWhile using the new 'Mix' feature on my own playlists, if the next song is unavailable (either because it was removed from Spotify or it’s a local file added from an...
Plan Premium Country Hungary Device iPhone 13 Operating System iOS 26.0 My Question or Issue While using the new 'Mix' feature on my own playlists, if the next song is unavailable (e...
Moderator
1682 Views
3 replies
0 likes
