Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADeviceiPhone 14Operating SystemiOS 26.3.1 My Question or IssueAny time I use the Mix feature and drag the song to line up with the beats I want, the track returns back to the previous place and is unable to mix. Additionally, the...
Visitor
Plan Premium Country USA Device iPhone 14 Operating System iOS 26.3.1 My Question or Issue Any time I use the Mix feature and drag the song to line up with the beats I want, the t...
joyacehunter01
Newbie
543 Views
1 replies
0 likes
Its been a few months that my friend and me fell apart and there is this blend that has been there between us. Since the past few days I have been trying to leave the blend and spotify doesn’t allow me, it has been saying “Something went wrong. Try a...
Newbie
Its been a few months that my friend and me fell apart and there is this blend that has been there between us. Since the past few days I have been trying to leave the blend and spotify doesn’t...
Amay
Spotify Star
1965 Views
1 replies
0 likes
This strange file popped up on my computer after I plugged my iPad in. This file is also on the ipad but I haven’t used it in about a year and is attached to an old Spotify I no longer have access to... I’ll post a screenshot.. just wondering what th...
Visitor
This strange file popped up on my computer after I plugged my iPad in. This file is also on the ipad but I haven’t used it in about a year and is attached to an old Spotify I no longer have access to...
1410 Views
0 replies
0 likes
