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Topics with Label: iphone

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30957 Views

40 replies

9 likes

  • 30957 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95629 Views

115 replies

12 likes

Other
  • 95629 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1045 Views

0 replies

0 likes

iOS
  • 1045 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293985 Views

60 replies

15 likes

  • 293985 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123887 Views

19 replies

38 likes

  • 123887 Views
  • 19 replies
  • 38 likes

Superuser Contribution Auto download toggle not showing

PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 17.4.1 My Question or Issue The Toggle for Auto Downloading a show isnt showing properly when the shows name is too long. Therefore it isnt possible to activate Auto-Downloads for these show...

Regular

Plan Premium Country Germany Device iPhone 11 Operating System iOS 17.4.1   My Question or Issue   The Toggle for Auto Downloading a show isnt showing properly when the shows n...

Dessi

Moderator

2037 Views

12 replies

0 likes

"your shows"
iphone
podcast
show
  • 2037 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution CarPlay does not list all artists when iPhone is connected

PlanPremiumCountryUSADeviceiPhone 12 MiniOperating SystemiOS 15.2.1 My Question or IssueWhen I connect my iPhone via CarPlay to my car (2021 Subaru Crosstrek Premium), not all of my artists are listed, regardless of whether I follow them. I can see t...

Regular

Plan Premium Country USA Device iPhone 12 Mini Operating System iOS 15.2.1   My Question or Issue When I connect my iPhone via CarPlay to my car (2021 Subaru Crosstrek Premium), not a...

AlGo69

Visitor

28208 Views

73 replies

5 likes

Carplay
iphone
Subaru
  • 28208 Views
  • 73 replies
  • 5 likes

Superuser Contribution Gramofon from Fon not working in my iPad and iPhone

my plan is premium familiar.I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7.I am at Spain. I have connected my Gramofon for first time since years to my Denon ADV-M51.all seems ok but the Spotify 8.7.66.438 on my devices recognizes the ...

Casual Listener

my plan is premium familiar. I use a iPad Pro 3rd and an iPhone 12 Pro, both with IOS 15.7. I am at Spain.   I have connected my Gramofon for first time since years to my Denon ADV-M51. a...

Oldgit

Casual Listener

2803 Views

10 replies

0 likes

gramofon
iOS
iphone
  • 2803 Views
  • 10 replies
  • 0 likes

Any timeline for Lossless availability in Canada?

PlanPremiumCountryCanadaDeviceiPhone 16 Pro MaxOperating SystemiOS 26.0 My Question or IssueIs there a timeline for the availability of Lossless quality for users in Canada?

Casual Listener

Plan Premium Country Canada Device iPhone 16 Pro Max Operating System iOS 26.0   My Question or Issue Is there a timeline for the availability of Lossless quality for users in Canada?

bobraptors2025

Casual Listener

4765 Views

7 replies

1 likes

canada
iOS
iphone
lossless
  • 4765 Views
  • 7 replies
  • 1 likes

Superuser Contribution Music Search Bug in CarPlay

There is an ongoing issue with Siri's voice command API in CarPlay that I've identified and have an open case with Apple to resolve. When a user triggers Siri and verbally requests Spotify action or enters the Spotify app and hits the Search->Ask Sir...

Gig Goer

...hen using CarPlay and has been observed on iPhone 13 and iPhone 15 Pro and in multiple vehicle manufacturers and models. The issue is not mic quality since voice texting transcribes perfectly verbatim....

James7x1

Gig Goer

3974 Views

4 replies

0 likes

Carplay
iOS
iphone
Siri
  • 3974 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify stops playing on iPhone when screen is locked

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 10Software version 15.3.1 My Question or Issue: When I press play on a song and lock my screen (when I go running for instance), Spotify app either plays the song and stops or it closes the app....

Casual Listener

Plan Premium Country USA Device iPhone 11 Operating System iOS 10 Software version 15.3.1   My Question or Issue:  When I press play on a song and lock my screen (when I go r...

michael151

Newbie

22905 Views

15 replies

4 likes

iphone
support
  • 22905 Views
  • 15 replies
  • 4 likes

Superuser Contribution Confirmation screen bug: Duplicate "Cancel" options in Spanish version

Plan: PremiumCountry: ArgentinaDevice: iPhone 16 Pro MaxOperating System: iOS 18.0.1My Question or Issue:We found a bug in the Spotify app when using it in Spanish. When trying to delete the search history, the confirmation screen displays the follow...

Casual Listener

Plan: Premium Country: Argentina Device: iPhone 16 Pro Max Operating System: iOS 18.0.1 My Question or Issue: We found a bug in the Spotify app when using it in Spanish. When trying to delete t...

Yordan

Moderator

693 Views

4 replies

0 likes

bug
Confirmation Screen
Duplicate Options
iOS
iphone
search history
Spanish
Spotify
UI
user experience
  • 693 Views
  • 4 replies
  • 0 likes

Superuser Contribution Share button is gone on now playing screen

PlanPremiumCountryUnited StatesDeviceiPhone 16 Pro MaxOperating SystemiOS 18.1 My Question or IssueFor weeks now, the share button has been gone from my now playing screen. The only way to share songs to friends, to social media, etc, is using the 3 ...

Music Fan

Plan Premium Country United States Device iPhone 16 Pro Max Operating System iOS 18.1   My Question or Issue For weeks now, the share button has been gone from my now playing screen. T...

AlejaR

Moderator

1306 Views

1 replies

0 likes

Help
iOS
iphone
issue
Library
share
Share Button
sharing
UI
  • 1306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Spotify controls from lock screen on iPhone

Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13? I keep pressing pause or skipping tracks when I'm holding my phone and I swear I will throw this phone across the room if I miss my favourit...

Visitor

Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13?   I keep pressing pause or skipping tracks when I'm holding my phone and I swear I...

rafagildin

Visitor

44201 Views

8 replies

6 likes

iphone
iphone xr
lock screen
  • 44201 Views
  • 8 replies
  • 6 likes

Stuttering on FIRST scroll in playlist with 120hz iPhone

Listen, if I'm the only one that can see this then I will shut up, but it has been an issue ever since the iPhones got 120hz screens. In fact, if I limit my phone 60hz the issue goes away! But here is the issue I'm seeing:Lets say I go to the 'Countr...

Newbie

Listen, if I'm the only one that can see this then I will shut up, but it has been an issue ever since the iPhones got 120hz screens. In fact, if I limit my phone 60hz the issue goes away! But here i...

lunarephemera

Newbie

3195 Views

6 replies

2 likes

cover
iOS
iphone
Optimization
Scroll
stutter
stuttering
  • 3195 Views
  • 6 replies
  • 2 likes

Superuser Contribution Downloaded songs skipping in playlist

I am a premium user and recently noticed on my downloaded playlists Spotify will skip downloaded songs. I know this is happening because you will see the song or album artwork for a brief second before going to next song. If you view the playlist and...

Regular

I am a premium user and recently noticed on my downloaded playlists Spotify will skip downloaded songs.  I know this is happening because you will see the song or album artwork for a brief secon...

Landon21m

Casual Listener

4807 Views

6 replies

1 likes

downloaded playlist
iphone
skipping
  • 4807 Views
  • 6 replies
  • 1 likes

Solved!! Google maps integration not working on iPhone 7

PlanFree/PremiumCountry Device(iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe last week or so the Spotify controls haven’t been working on google maps. It just comes u...

Casual Listener

Plan Free/Premium Country   Device (iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The l...

GallyAnns21

Casual Listener

7000 Views

6 replies

4 likes

google maps integration
iphone
Spotify controls
  • 7000 Views
  • 6 replies
  • 4 likes

Superuser Contribution Pauses podcast when using Google Maps

PlanFree/PremiumCountry Device(iPhone XS)Operating System(iOS 10) My Question or IssueAny time I’m navigating with Google Maps, Spotify pauses podcasts every time the navigator voice speaks.

Casual Listener

Plan Free/Premium Country   Device (iPhone XS) Operating System (iOS 10)   My Question or Issue Any time I’m navigating with Google Maps, Spotify pauses podcasts every time the n...

noelopezvargas

Visitor

7639 Views

3 replies

1 likes

google maps
iOS
iphone
pausing
Podcasts
  • 7639 Views
  • 3 replies
  • 1 likes

Superuser Contribution iPhone showing music playback when Spotify app is closed/casting to streaming devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been doing a lot of digging and can't find any information on this, so I figured I would...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've b...

mrxindc

Newbie

9049 Views

15 replies

3 likes

Casting
google
iphone
Nest
  • 9049 Views
  • 15 replies
  • 3 likes

Superuser Contribution Why Spotify app not downloading in iPhone?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, Canda Feedback SurveyWhen I am trying to download the Spotify app, it's not clickable....

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue H...

Alex

Spotify Legend

445 Views

1 replies

0 likes

iphone
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't able to add songs in my Spotify playlist?

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I want to add more songs in my Spotify app playlist from my iPhone but when I am...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...

Yordan

Moderator

648 Views

2 replies

0 likes

iphone
  • 648 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Premium Family working on PC, but not on iPhone

PlanPremium FamilyCountryNorwayDeviceiPhone 14 pro maxOperating System My Question or IssueI pay for Premium Family and have two other familiy members signed in. One keeps getting the attached error message when attempting to run Spotify on his iPhon...

Newbie

Plan Premium Family Country Norway Device iPhone 14 pro max Operating System   My Question or Issue I pay for Premium Family and have two other familiy members signed in. One keeps g...

Joan

Moderator

678 Views

1 replies

0 likes

iphone
Your last payment didn't work
  • 678 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different font style on some of my playlists

PlanPremiumCountryUSDeviceiPhone 13 Pro Operating SystemiOS 15.1.1 My Question or IssueOn a couple of my playlists, even ones with emojis with “+” & “=“ signs; I see a weird spaced out text font style which happened yesterday night when I first opene...

Visitor

Plan Premium Country US Device iPhone 13 Pro  Operating System iOS 15.1.1    My Question or Issue On a couple of my playlists, even ones with emojis with “+” & “=“ s...

chunnn

Visitor

2459 Views

2 replies

0 likes

font size
font style
iOS
iphone
  • 2459 Views
  • 2 replies
  • 0 likes

Superuser Contribution Mobile App Glitches Won't Stop

PlanDuo PremiumCountryUnited StatesDevice(iPhone 13)Operating System(iOS 16.1.1) My Question or IssueThis started on Thursday, March 9 2023. At first, the app would crash in the middle of listening to a playlist. I would start it up again and the sam...

Casual Listener

Plan Duo Premium Country United States Device (iPhone 13) Operating System (iOS 16.1.1)   My Question or Issue This started on Thursday, March 9 2023. At first, the app would crash i...

MihailY

Moderator

10384 Views

3 replies

2 likes

iphone
March 2023
mobile app crashes
  • 10384 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Favorites on the iPhone have a different order than on the PC

I have a different songs order in the favorite playlist for my iPhone than on the desktop app (windows 10).I created the list of my favorite songs (about 400 songs). The sorgs order was correct at the beggining. But after the week or more I checked t...

Casual Listener

I have a different songs order in the favorite playlist for my iPhone than on the desktop app (windows 10). I created the list of my favorite songs (about 400 songs). The sorgs order was correct a...

mikekuzm

Casual Listener

579 Views

2 replies

0 likes

Favorite Songs
iphone
order
  • 579 Views
  • 2 replies
  • 0 likes