Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Speed issue

Labels

Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137082 Views
  • 503 replies
  • 108 likes
  • 137082 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 95055 Views
  • 19 replies
  • 38 likes
  • 95055 Views
  • 19 replies
  • 38 likes

iPhone started playing podcasts too fast

Help! I have a premium account, and the podcasts just started playing 2x speed this morning. I can't seem to fix it. It only happens on my iPhone X, not on the desktop Spotify. I'm in the USA.iPhone XsiOS 13.7

  • Visitor
  • Help!  I have a premium account, and the podcasts just started playing 2x speed this morning.  I can't seem to fix it.  It only happens on my iPhone X, not on the desktop Spotify. &nb...
  • Billy-J
  • Spotify Star
  • 6448 Views
  • 1 replies
  • 2 likes
  • iPhone XS
    podcast
    Speed issue
  • 6448 Views
  • 1 replies
  • 2 likes

Spotify extremely slow on a clear device

I am running Spotify on my iTouch 5th Gen and it's insanely slow, freezes often and crashes regularly during usage. This device is totally dedicated to music for my car and has 0 other apps on it other than the ones it comes with. All apple apps that...

  • Casual Listener
  • I am running Spotify on my iTouch 5th Gen and it's insanely slow, freezes often and crashes regularly during usage. This device is totally dedicated to music for my car and has 0 other apps on i...
  • jfert
  • Roadie
  • 988 Views
  • 1 replies
  • 1 likes
  • Freezing
    ipod
    iPod Touch 5th Gen
    slow
    Speed issue
  • 988 Views
  • 1 replies
  • 1 likes