Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanDuo PremiumCountryUSADeviceiPhone 13 Pro MaxOperating System(iOS) My Question or Issue I saw several other people with this issue in the comments of https://community.spotify.com/t5/iOS-iPhone-iPad/Top-1-of-listener-notification-led-to-nothing/m-...
Casual Listener
Plan Duo Premium Country USA Device iPhone 13 Pro Max Operating System (iOS) My Question or Issue I saw several other people with this issue in the comments of https://com...
Yordan
Moderator
521 Views
1 replies
0 likes
PlanPremiumCountryIsraelDeviceiPhone XS Max, iPad Pro, MacBook Air.Operating SystemLatest. My Question or IssueHi. All notification on either email and push are enabled in my account. However, I don’t get notifications. The only ones I get are emails...
Casual Listener
...y account. However, I don’t get notifications. The only ones I get are emails (every long period of time) about concerts near me. I hope to get notifications, for example, when an artist I f...
AeroZ
Composer
3146 Views
6 replies
1 likes
PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI activated all possible notifications in the respective tab, in particular the "New Music" and "Concert" ones as these are the ones I'm particularly interested in. However...
Newbie
Plan Premium Country Device iPhone 8 Operating System iOS 12.2 My Question or Issue I activated all possible notifications in the respective tab, in particular the "New M...
Loxer
Community Legend
2660 Views
1 replies
1 likes
When I launch my Spotify app on my 6S Plus, it will show new songs being downloaded to offline playlists, but I have no idea which playlists are being updated as I have so many. I have the setting enabled to send me a push notification whenever a pla...
Regular
When I launch my Spotify app on my 6S Plus, it will show new songs being downloaded to offline playlists, but I have no idea which playlists are being updated as I have so many. I have the setti...
547 Views
0 replies
0 likes
It says I have an "activity" notification yet I check and there's nothing new. Yes I have logged out and in again, no this did not help.
Newbie
It says I have an "activity" notification yet I check and there's nothing new. Yes I have logged out and in again, no this did not help.
poldy77
Casual Listener
699 Views
1 replies
0 likes
I only follow the "Starred" playlist of my friend but I don't get notified whenever she adds new music to it. I just recently found out that Spotify has this feature so I don't get notifications right from the start. My notifications are turned on on...
Casual Listener
I only follow the "Starred" playlist of my friend but I don't get notified whenever she adds new music to it. I just recently found out that Spotify has this feature so I don't get notifications r...
886 Views
0 replies
0 likes
How on earth has this simple, yet insanely annoying problem still not been solved yet?!?When Spotify notifies me that an artist has uploaded 'X amount of songs' to their playlist, it is of no use to me or anybody!You follow the notification to the pl...
Music Fan
How on earth has this simple, yet insanely annoying problem still not been solved yet?!? When Spotify notifies me that an artist has uploaded 'X amount of songs' to their playlist, it is of no use...
pedro_9uk
Music Fan
942 Views
2 replies
0 likes
How on earth has this simple, yet insanely annoying problem still not been solved yet?!?When Spotify notifies me that an artist has uploaded 'X amount of songs' to their playlist, it is of no use to me or anybody!You follow the notification to the pl...
Music Fan
How on earth has this simple, yet insanely annoying problem still not been solved yet?!? When Spotify notifies me that an artist has uploaded 'X amount of songs' to their playlist, it is of no use...
675 Views
0 replies
0 likes
Hello. I have a collaborative playlist that a friend and I contribute to on a daily basis (add a song you think the other will like once a day). During the early stages I would recieve notifications each day about his additions but I now don't reciev...
Music Fan
Hello. I have a collaborative playlist that a friend and I contribute to on a daily basis (add a song you think the other will like once a day). During the early stages I would recieve notifications...
590 Views
0 replies
0 likes
