Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...
Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...
Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...
PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS 12.4 My Question or IssueWhen I choose to share a song to Facebook, instead of posting a link to open the song in Spotify like it used to, it just posts a picture of the album cover with no othe...
PlanPremiumCountryUSDeviceiPhone Xr Operating SystemiOS 12.3.1 -most current My Question or IssueI cannot login regularly with the app. I use facebook to login. I get the message something went wrong plese try again later. It won't login for most of ...
I can’t use the Spotify app’s share feature to share songs to Facebook. It shows a “Whoops!” message and a dead link. Similarly, if I try using the copy link feature and then pasting that to Facebook, the result is the same. I have no idea how to fix...
To begin, I cancelled my spotify premium two or three months ago, and spotify proceeded to charge me every month. Last week, I went to the bank, and made a claim, I got my money back immediately. Today, I woke up, and my spotify account was automatic...
i've 2 facebook accounts on my iPhone and am unable to login to Spotify with the correct facebook account which is linked to my premium Spotify account. Spotify keeps directing me to the facebook account for free service. i've tried logging out of ea...
Hi everyone,For some reason, I've been disconnected from Spotify on my Iphone 5 and now, when I launch the app, I am required to login. Nevertheless, after I click on "Login w/ Facebook" and input my e-mail, my Facebook password and click OK as requi...
The option to share from my spotify app to FB Messenger is gone, i only have email, text, and direct spotify inbox available. Where did my button go? Thanks!
I had spotify on my iphone a while ago and had it signed up through facebook. A little while after, I deleted my facebook thinking i could still use spotify; as it turned out, I had to make a new account with an email address. Now that I have faceboo...
Every time i tried to connect with facebook in the spotify app it returns to the same app and nothing happens, i also tried into the spotify web page and it pops a message that i should tried later
I have had my spotify connected to Facebook since the beginning, I just recently tried my premium trial and loved it. When I got the email at the end of the week to upgrade I accepted and set it all up using the email.When I went to my app however it...
Hi my ex girlfriend is still using my spotify I changed my password but her Facebook account is still logged into my spotify and for the life of me I can't figure out how to change it to my Facebook account, any help please?
I am trying to link my Spotify and Facebook accounts together on my iPad mini, but when I try to connect them from either the Spotify app, or being signed in to both accounts on the safari web browser via multiple tabs, they just go back and forth wi...
The ios app's social aspect is extremely hindered by the inability/difficulty to share with non Facebook users. If a friend doesn't want a Facebook account; you are unable to share music with him/her by using the share with spotify people. Only peopl...
If I use spotify in offline mode, will my played tracks be posted on my facebook/last fm page?Thanks