Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: 4G

Labels

Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137203 Views
  • 503 replies
  • 108 likes
  • 137203 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 95428 Views
  • 19 replies
  • 38 likes
  • 95428 Views
  • 19 replies
  • 38 likes

Sync Over Cellular was disabled - Spotify iOS still synced over cellular - now charged 600 Euro

Hi, the title says it all really. I renewed my Spotify Premium subscription at a party, and the next day I discovered that it had synced 2GB+ via 4G. I immediately checked my settings, and Music Quality > Sync Over Cellular was indeed disabled (i hav...

  • Gig Goer
  • Hi, the title says it all really.   I renewed my Spotify Premium subscription at a party, and the next day I discovered that it had synced 2GB+ via 4G. I immediately checked my settings, and M...
  • sindreg
  • Gig Goer
  • 3873 Views
  • 9 replies
  • 0 likes
  • 4G
    bug
  • 3873 Views
  • 9 replies
  • 0 likes

Playlist playback in reverse order IPhone 6

Where has the option gone re playback of songs by date added?No problems with desktop PC but I can only play oldest songs first on iPhone.All software is up to date? I have 4g coverage and are not offline?

  • Casual Listener
  • Where has the option gone re playback of songs by date added? No problems with desktop PC but I can only play oldest songs first on iPhone. All software is up to date? I have 4g coverage and a...
  • 524 Views
  • 0 replies
  • 0 likes
  • 4G
    iphone6
    Reverse playlist
  • 524 Views
  • 0 replies
  • 0 likes