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Hi! So I just recently started having this problem. I use an iOS device
with a free plan and I was listening to music when after a few songs,
the music would stop and I would need to go back in to Spotify and
restart my playlist. I tried deleting the...
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating
System(iOS 18.1.1) My Question or IssueI have a strange issue with my
Spotify where it skips when connected via Bluetooth and my iPhone. The
audio will glitch and stutter. It becomes e...
We've gathered general troubleshooting steps for iOS devices in this
guide. These are known to solve a variety of issues. Common issues:
Spotify not playing Can’t hear any sound Spotify is offline Basic
troubleshooting: Restart both the Spotify app a...
It is now easier to import Local Files into the Spotify iOS app through
the Files app on your iOS device. A computer and WiFi network are not
required to use this new import method. This means that you can now
import Local Files into the Spotify iOS ...
PlanPremium DuoCountryUSDeviceiPhone 11Operating SystemiOS 16.6 My
Question or IssueWhen launching Spotify, the load time for the app takes
~15 seconds. Additionally, when listening on a locked screen
(specifically with headphones/ AirPods) the Spoti...
Plan Premium Duo Country US Device iPhone 11 Operating System iOS 16.6 My Question or Issue When launching Spotify, the load time for the app takes ~15 seconds. Additionally, when li...
PlanPremiumCountryU.S.Device(iPhone 8+)Operating System(iOS 14.8.1) My
Question or IssueI've had this issue for at least 3 months now. When
listening to podcasts, if I try to rewind/fast-forward 15 seconds - ONLY
at the lock screen - every single tim...
Plan Premium Country U.S. Device (iPhone 8+) Operating System (iOS 14.8.1) My Question or Issue I've had this issue for at least 3 months now. When listening to podcasts, if I try to...
Bug: Album metadata (album art and track names) do not load for
downloaded content when device has no wi-fi and poor LTE connectivity.
Workaround: Turn airplane mode on to force loading metadata from locally
stored content Proposed fix: if content is...
Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity. Workaround: Turn airplane mode on to force loadin...
PlanFamily PremiumCountry BrazilOperating System(iOS 12.1.2 / Windows
10) My Question or IssueRandom artists are being added to my list
everyday I have to go into each one and unfollow but when I close the
app and open again there are more random art...
Plan Family Premium Country Brazil Operating System (iOS 12.1.2 / Windows 10) My Question or Issue Random artists are being added to my list everyday I have to go into each one a...
I am using spotify connect functionality a lot. 10 hours and above of
continuous playing is nothing special. I don't know if this particular
information is useful, but the "wi-fi speaker" I am using is Yamaha
R-N500 amplifier - Spotify integration on...
I am using spotify connect functionality a lot. 10 hours and above of continuous playing is nothing special. I don't know if this particular information is useful, but the "wi-fi speaker" I am u...
I had a few playlists synced on my spotify iOS app(under 300 songs
total). I listened to a couple of those playlists in the car last week
with no problem, but today when I tried to listen to them they were no
longer synced. The only thing I did inbet...
I had a few playlists synced on my spotify iOS app(under 300 songs total). I listened to a couple of those playlists in the car last week with no problem, but today when I tried to listen to them the...
Some of my songs which are in offline playlists and saved in 'My music'
don't play. When I click on the songs, the time bar is running, but
there is no music and when I touch the pause button, the time bar goes
back to zero. I tried de-sync the songs...
Some of my songs which are in offline playlists and saved in 'My music' don't play. When I click on the songs, the time bar is running, but there is no music and when I touch the pause button, the ti...
Up until recently (perhaps 6 weeks or so), I had been using the SHARE
tools to send links of specific songs via the COPY TRACK LINK function.
This generated a short link (for example:
http://open.spotify.com/track/5xLfQuX5YAfog2JgPz0dpA) which could ...
Up until recently (perhaps 6 weeks or so), I had been using the SHARE tools to send links of specific songs via the COPY TRACK LINK function. This generated a short link (for example:&...