Help Wizard

Step 1

NEXT STEP

Topics with Label: Bug iPhone

Labels

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 30753 Views
  • 13 replies
  • 35 likes
  • 30753 Views
  • 13 replies
  • 35 likes

Superuser Contribution Load Time On iPhone & More

PlanPremium DuoCountryUSDeviceiPhone 11Operating SystemiOS 16.6 My Question or IssueWhen launching Spotify, the load time for the app takes ~15 seconds. Additionally, when listening on a locked screen (specifically with headphones/ AirPods) the Spoti...

  • Newbie
  • Plan Premium Duo Country US Device iPhone 11 Operating System iOS 16.6   My Question or Issue When launching Spotify, the load time for the app takes ~15 seconds. Additionally, when li...
  • Dian
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • bluetooth
    bug
    Bug iPhone
    iOS 16.6
    iphone 11
    load time
  • 171 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Re-opened issue: 15 second rewind/forward function broken on lock screen (Dec 2021)

PlanPremiumCountryU.S.Device(iPhone 8+)Operating System(iOS 14.8.1) My Question or IssueI've had this issue for at least 3 months now. When listening to podcasts, if I try to rewind/fast-forward 15 seconds - ONLY at the lock screen - every single tim...

  • Newbie
  • Plan Premium Country U.S. Device (iPhone 8+) Operating System (iOS 14.8.1)   My Question or Issue I've had this issue for at least 3 months now. When listening to podcasts, if I try to...
  • Eni
  • Moderator
  • 5157 Views
  • 1 replies
  • 0 likes
  • Bug iOS
    Bug iPhone
    ongoing issue
    Ongoing Issues
  • 5157 Views
  • 1 replies
  • 0 likes

Downloaded tracks not showing metadata when network connection is poor

Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity. Workaround: Turn airplane mode on to force loading metadata from locally stored content Proposed fix: if content is...

  • Visitor
  • Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity.    Workaround: Turn airplane mode on to force loadin...
  • 486 Views
  • 0 replies
  • 0 likes
  • Bug iOS
    Bug iPhone
    Download bug
    network
  • 486 Views
  • 0 replies
  • 0 likes

Radom artists being added to my list

PlanFamily PremiumCountry BrazilOperating System(iOS 12.1.2 / Windows 10) My Question or IssueRandom artists are being added to my list everyday I have to go into each one and unfollow but when I close the app and open again there are more random art...

  • Newbie
  • Plan Family Premium Country  Brazil Operating System (iOS 12.1.2 / Windows 10)   My Question or Issue Random artists are being added to my list everyday I have to go into each one a...
  • Loxer
  • Community Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • Bug bluetooth windows
    Bug iOS
    Bug iPhone
    Other
    Student
  • 440 Views
  • 1 replies
  • 0 likes

Battery drain while using spotify connect

I am using spotify connect functionality a lot. 10 hours and above of continuous playing is nothing special. I don't know if this particular information is useful, but the "wi-fi speaker" I am using is Yamaha R-N500 amplifier - Spotify integration on...

  • Casual Listener
  • I am using spotify connect functionality a lot. 10 hours and above of continuous playing is nothing special. I don't know if this particular information is useful, but the "wi-fi speaker" I am u...
  • mbgtka
  • Casual Listener
  • 3374 Views
  • 3 replies
  • 2 likes
  • battery drain
    Battery performance
    Bug iOS
    Bug iPhone
    Spotify Connect Volume Control
  • 3374 Views
  • 3 replies
  • 2 likes

Synced Playlists randomly unsynced

I had a few playlists synced on my spotify iOS app(under 300 songs total). I listened to a couple of those playlists in the car last week with no problem, but today when I tried to listen to them they were no longer synced. The only thing I did inbet...

  • Music Fan
  • I had a few playlists synced on my spotify iOS app(under 300 songs total). I listened to a couple of those playlists in the car last week with no problem, but today when I tried to listen to them the...
  • Rayhicks15
  • Regular
  • 959 Views
  • 3 replies
  • 0 likes
  • bug
    Bug iPhone
    bug report
  • 959 Views
  • 3 replies
  • 0 likes

Songs are sync but won't play

Some of my songs which are in offline playlists and saved in 'My music' don't play. When I click on the songs, the time bar is running, but there is no music and when I touch the pause button, the time bar goes back to zero. I tried de-sync the songs...

  • Casual Listener
  • Some of my songs which are in offline playlists and saved in 'My music' don't play. When I click on the songs, the time bar is running, but there is no music and when I touch the pause button, the ti...
  • AlexisM94
  • Casual Listener
  • 826 Views
  • 1 replies
  • 0 likes
  • bug
    Bug iPhone
    Bug Playlist
    Bugged songs
    synced offline won't play
    synchronisation
  • 826 Views
  • 1 replies
  • 0 likes

Copy Link / SMS Sharing no longer plays specified song

Up until recently (perhaps 6 weeks or so), I had been using the SHARE tools to send links of specific songs via the COPY TRACK LINK function. This generated a short link (for example: http://open.spotify.com/track/5xLfQuX5YAfog2JgPz0dpA) which could ...

  • Casual Listener
  • Up until recently (perhaps 6 weeks or so), I had been using the SHARE tools to send links of specific songs via the COPY TRACK LINK function. This generated a short link (for example:&...
  • andrewlowe
  • Newbie
  • 1209 Views
  • 1 replies
  • 4 likes
  • Bug iPhone
    Bug Sharing
    Bug SMS
  • 1209 Views
  • 1 replies
  • 4 likes

Synchronisation whilst on VPN

I've noticed if my phone has an active VPN don't Spotify want synchronise, meaning that any available off-line playlists don't download

  • Newbie
  • I've noticed if my phone has an active VPN don't Spotify want synchronise, meaning that any available off-line playlists don't download
  • 458 Views
  • 0 replies
  • 0 likes
  • Bug iPhone
  • 458 Views
  • 0 replies
  • 0 likes