Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...
Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...
Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...
It has not happened before but today I am facing this on my IOS that when I open an album there would be the length of the album and how many songs are in it but it won't show any songs.I have tried closing and opening the app, then changing between ...
PlanPremiumCountryUnited KingdomDeviceiPhone 7 PlusOperating SystemiOS 12.1.4 My Question or IssueI've seen multiple threads for this issue over the years, yet I still have not found a fix that works - so I suppose this is a final desperate attempt. ...
PlanPremiumCountryUK/GBDeviceiPhone 11 Pro MaxOperating SystemiOS 13.5.1 My Question or IssueThis has been going on for some time now, and no, I don't want to tap to remove the shuffle once I'm in the album or playlist. It shouldn't be automatically ...
I have a 2017 BMW with updated software, I now have no Album cover showing on my car screen using Bluetooth the feature completely disappear after the last update, I already logged out of my account, did a fresh installed and nothing seems to resolve...
PlanPremiumCountryUKDevice(iPhone 5c)Operating System(iOS 10) My Question or IssueI may have 1 or two songs saved from one album and when I download them through the album it downloads all the songs even if they aren't saved.
PlanPremiumDeviceiPhone 6sOperating SystemiOS 11 Since a recent update, adding a song from an album automatically saves the entire album. This makes navigating in the Library a nightmare. There is no distinction between track saved and other tracks. ...
PlanPremium or FreeCountryUSADevice(iPhone 7)Operating System(iOS 12) My Question or IssueThe album's link is: https://open.spotify.com/album/7JIvI4xEQCnONW1v2Mm0ByEvery time I play the song of this album to the end, and when it automatically switch ...
For the last few weeks I have not been able to listen to my offline albums when I have no Internet connection (e. g. on the train / plane). All I get is a black screen (ref. attached screenshot) which makes me think it is trying and obviously failing...
Suddenly sliding over the album cover to get more info (playing duration of the album etc) doesn't work anymore because there actually is no slider.Reinstalling the Spotify app on my phone (iPhone XR) didn't solved the issue. On my girlfriends iPhone...
PlanPremiumCountry USADeviceiPhone 8 My Question or Issue For a couple of weeks now majority of the playlist Spotify made seem to make the album artwork huge and the playback options are gone unless I tap the screen. Is there any way to change this? ...
Spotify on iOS supports .mp3 and .m4a, two file formats I use mainly for my local files. However, if I sync an album in the .m4a format to my Spotify app on my iPhone, the album cover doesn't load and instead shows a stock note cover art. .mp3 works ...
My friend has an android phone and when he goes to the Artist page it displays the albums in the horizontal grid, dividing the songs. My iPhone 6 with latest updates only displays artists songs in a continuous list with all albums seperate but no alb...