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Offline Album Tracklists Do Not Load

Offline Album Tracklists Do Not Load

For the last few weeks I have not been able to listen to my offline albums when I have no Internet connection (e. g. on the train / plane). All I get is a black screen (ref. attached screenshot) which makes me think it is trying and obviously failing to pull the tracks / view from the internet which it should not even be doing since I made those albums available for offline listening. Playlists work fine! 


I have already deleted and reinstalled the app. Logged out and rebooted etc. nothing helps. 







iPhone XS Max 

Operating System

iOS 12 (whatever built is the latest) 



3 Replies

Hey @MaNuPF and welcome to the Community.

Hope you're doing great!


Could you try while being offline if they do load?

Also, try using a different network connection and probably resetting your network settings by going into Settings > General > Reset > Reset Network Settings


Make usre you've installed iOS 12.2 and Spotify version 8.5.51

Hope it helps 🙂

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Nope! But the issue seems to appear when you only have edge or bad service. Looks like it is trying to pull something from the internet. As soon as I enable airplane mode to be completely offline. The tracklist apears immediately 

Still happening again. With every update I expect it to be fixed but NOPE. 


here is a video:  issue on video


the only way for the albums to appear is putting the phone into airplane mode for a moment 

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