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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242829 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126067 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3028 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307973 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132186 Views

19 replies

38 likes

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  • 19 replies
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Google Home will play Premium songs but not Spotify Premium Playlists

I can play specific songs from Spotify Premium on my Google Home Mini. This came after much effort to link Spotify Premium to Google Home using Google Home app. However, my playlists are not available despite pronouncing them correctly.

Newbie

I can play specific songs from Spotify Premium on my Google Home Mini. This came after much effort to link Spotify Premium to Google Home using Google Home app. However, my playlists are not availabl...

652 Views

0 replies

0 likes

Google Home
Spotify
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Problema con iPhone x

Ho un problema su iPhone X. Quando provo a scaricare la versione premium sia quella dei 3 mesi sia quella mensile, mi dice che non è possibile scarire spotify premium da quest app. Cosa devo fare? Ho provato a disinstallare e rinstallare ma niente

Newbie

Ho un problema su iPhone X. Quando provo a scaricare la versione premium sia quella dei 3 mesi sia quella mensile, mi dice che non è possibile scarire spotify premium da quest app. Cosa devo fare? Ho...

312 Views

0 replies

0 likes

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Playback error with Sonos

PlanPremiumCountryUKDevice(iPhone 7 plus)Operating System(iOS 10.) for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the connection to all my Sonos speakers. The sync drops off and I then can’t ...

Visitor

Plan Premium Country UK Device (iPhone 7 plus) Operating System (iOS 10.)   for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the...

302 Views

0 replies

0 likes

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Local files not downloading on iphone but do on Samsung

I'm on Spotify Preimum, I've got a Samsung S8 and an iPhone SE (I use the iphone to play offline in the car). With both devices connected to my home network I can download local files onto the samsung, but although the iphone can see the files in the...

Music Fan

I'm on Spotify Preimum, I've got a Samsung S8 and an iPhone SE (I use the iphone to play offline in the car).   With both devices connected to my home network I can download local files onto t...

372 Views

0 replies

0 likes

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Superuser Contribution Stop with the full screen notifications

I have had to raise this before. I have notifications OFF. So do t notify me. Period. This isn't Rocket science.

Casual Listener

I have had to raise this before. I have notifications OFF. So do t notify me. Period. This isn't Rocket science.

Peter

Spotify Legend

720 Views

1 replies

0 likes

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Superuser Contribution hack or bug?

PlanPremiumCountryAustraliaDeviceiPhone XOperating Systemlatest IOS My Question or Issue1. I have been experiencing weird song skipping issues on my spotify app both PC and iPhone and some reason the web player (FIREFOX) tends to pop up in my devices...

Newbie

  Plan Premium Country Australia Device iPhone X Operating System latest IOS   My Question or Issue 1. I have been experiencing weird song skipping issues on my spotify app both ...

Peter

Spotify Legend

890 Views

1 replies

1 likes

  • 890 Views
  • 1 replies
  • 1 likes

Logging on.

PlanFree/PremiumCountryI’m unable to get past the privacy part of signing in because I’m not able to press the agree button to continue as it is off my screen?Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android O...

Newbie

Plan Free/Premium Country I’m unable to get past the privacy part of signing in because I’m not able to press the agree button to continue as it is off my screen? Device (iPhone 8, Samsung Galax...

Jᴀᴄᴋ

Roadie

813 Views

1 replies

0 likes

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Liking a song from an album adds entire album to library

iPhone XSiOS 12.2Premium Plan When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of adding songs (that has existed on Spotify for years) is now gone a...

Music Fan

iPhone XS iOS 12.2 Premium Plan   When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of ad...

555 Views

0 replies

0 likes

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Spotify Causing All Media to pause on iOS

PlanPremiumCountryUnited States DeviceiPhone XSOperating SystemiOS 12.2 and 12.1 My Question or IssueWhenever Spotify is open in the background I can’t watch Facebook, YouTube, SnapChat etc videos without it pausing every second causing me to close t...

Newbie

  Plan Premium Country United States   Device iPhone XS Operating System iOS 12.2 and 12.1   My Question or Issue Whenever Spotify is open in the background I can’t watch F...

benmac93

Newbie

1358 Views

1 replies

4 likes

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  • 1 replies
  • 4 likes

Getting local files to download into playlists on my iphone XR

PlanPremiumCountryUSADeviceIphone XROperating SystemiOS 12.3 My Question or IssueHi. I am having trouble syncing local files from my PC (Windows 10) to the Spotify playlists I have downloaded to my iphone XR. I have about 100 hour-long playlists that...

Newbie

Plan Premium Country USA Device Iphone XR Operating System iOS 12.3   My Question or Issue Hi. I am having trouble syncing local files from my PC (Windows 10) to the Spotify playlists ...

673 Views

0 replies

0 likes

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Superuser Contribution Songs work on some playlists but not others

PlanPremiumCountryU.S.Device(iPhone Xs)Operating System(iOS 12) My Question or IssueI recently switched phones. My playlist had several songs (about 100+) that were previously playable and, to this day, are still playable on my old phone (iphone 7). ...

Newbie

Plan Premium Country U.S. Device (iPhone Xs) Operating System (iOS 12)   My Question or Issue I recently switched phones. My playlist had several songs (about 100+) that were previousl...

Peter

Spotify Legend

1211 Views

1 replies

0 likes

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Superuser Contribution How to have matching favourite songs on Spotify phone and Spotify laptop???

PlanFreeCountryAusDeviceiPhone (Most recent iOS - 12.2) My Question or IssueI’ve restarted, uninstalled, unfavourited and favourited songs on my phone as an attempt to put it in my favourites but I only have 93 favourited songs on my phone. That is a...

Newbie

Plan Free Country Aus Device iPhone (Most recent iOS - 12.2)   My Question or Issue I’ve restarted, uninstalled, unfavourited and favourited songs on my phone as an attempt to put it in ...

Peter

Spotify Legend

1654 Views

1 replies

0 likes

favourited songs
favourites
missing songs
Playlists
songs
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  • 1 replies
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Superuser Contribution Personal Artist page too cluttered due to singly liked songs

My Question or IssueDear Community and Spotify support, I have been asking myself over and over the same question, maybe I oversee the functionality, or maybe its not there, either way I would really like some help?! My problem with spotify functiona...

Casual Listener

My Question or Issue Dear Community and Spotify support,   I have been asking myself over and over the same question, maybe I oversee the functionality, or maybe its not there, either way I w...

Katerina

Spotify Legend

1872 Views

3 replies

0 likes

Artists Favorites
Artists list
artists page
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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How do you edit playlists on mobile?

PlanFreeCountryUnited KingdomDevice(iPad mini 2)Operating SystemiOS 12.2 My Question or IssueOn iPad you used to be able to edit playlists by tapping on the three dots in the top right corner and selecting “Edit”. Now on the latest app version it app...

Casual Listener

Plan Free Country United Kingdom Device (iPad mini 2) Operating System iOS 12.2   My Question or Issue On iPad you used to be able to edit playlists by tapping on the three dots in the...

Guido

Spotify Legend

8837 Views

1 replies

0 likes

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  • 1 replies
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Recover iOS beta in TestFlight

Hi team,It seems that i have lost the access to the iOS beta in TestFlight. Can you please help recovering it? Thanks !

Visitor

Hi team, It seems that i have lost the access to the iOS beta in TestFlight. Can you please help recovering it?    Thanks ! 

Loxer

Community Legend

3486 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Airpods next track feature doesn't do the same thing as the app button

Plan PremiumAustralia Device (iPhone X, Airpods 2) My Question or IssueWhile listening to an album on the Spotify app on the iPhone, if I click the next track button, it goes to the next track on the album (as I would expect it to). However, if I dou...

Newbie

Plan Premium Australia   Device (iPhone X, Airpods 2)   My Question or Issue While listening to an album on the Spotify app on the iPhone, if I click the next track button, ...

Loxer

Community Legend

3520 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution [iOS] Do I have to stay with my phone unlocked to download tracks?

Sorry, but for me it sounds ridiculous. It´s like 10 seconds to download 1 track with full quality, and I have now 5k of tracks to download. What can I do? Stay a whole day (24h) with my phone unlocked to download it? Do we have another sollution?

Casual Listener

Sorry, but for me it sounds ridiculous. It´s like 10 seconds to download 1 track with full quality, and I have now 5k of tracks to download. What can I do? Stay a whole day (24h) with my phone unlock...

Peter

Spotify Legend

2067 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Equaliser does not load automatically

Hello, I am on a iPhone 6 Plus (iOS 12) on a Spotify Premium Plan. I’ve been using Spotify Premium for 1 full month (woohoo). However, lately I have realised that my equaliser does not load automatically. When I start to play music, I cannot hear the...

Casual Listener

Hello, I am on a iPhone 6 Plus (iOS 12) on a Spotify Premium Plan. I’ve been using Spotify Premium for 1 full month (woohoo). However, lately I have realised that my equaliser does not load automatic...

Guido

Spotify Legend

1164 Views

1 replies

0 likes

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  • 1 replies
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BRING BACK THE OLD RADIO

Spotify radio used to create a random set of songs that was based on the original song/album/artist that it was started from. Then you could tailor the music that was delivered by liking or disliking songs that it delivered to you. Where did that go?...

Regular

Spotify radio used to create a random set of songs that was based on the original song/album/artist that it was started from. Then you could tailor the music that was delivered by liking or disliking...

Jᴀᴄᴋ

Roadie

1106 Views

1 replies

2 likes

  • 1106 Views
  • 1 replies
  • 2 likes

Spotify with CarPlay and Apple Watch

Hello, I’m a Spotify Premium user on an iPhone 7 Plus with latest iOS updates. I also own an Apple Watch 3 with the Spotify app installed on it. One of the great things about the Apple Watch Spotify app is that when Spotify is playing on my phone I c...

Casual Listener

Hello, I’m a Spotify Premium user on an iPhone 7 Plus with latest iOS updates. I also own an Apple Watch 3 with the Spotify app installed on it.  One of the great things about the Apple Watch S...

1895 Views

0 replies

1 likes

  • 1895 Views
  • 0 replies
  • 1 likes