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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30729 Views

40 replies

9 likes

  • 30729 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95451 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293873 Views

60 replies

15 likes

  • 293873 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123789 Views

19 replies

38 likes

  • 123789 Views
  • 19 replies
  • 38 likes

Not all the songs on my playlist are showing up

PlanPremiumCountryCanada My Question or IssueI have several playlists on my account where I have loaded lots of songs, but when I look at the playlists from other people's accounts only a fraction are there. For example one of my playlists has 56 son...

Newbie

Plan Premium Country Canada   My Question or Issue I have several playlists on my account where I have loaded lots of songs, but when I look at the playlists from other people's accounts o...

555 Views

0 replies

0 likes

  • 555 Views
  • 0 replies
  • 0 likes

Compilation album search

PremiumCountryUKDevice(iPhone 8 plus)Operating System(iOS 12.2 My Question or IssueHi, in search tab within Spotify iPad/iPhone/iMac apps, is there any way to search for only compilation albums (verious artists rather than just single artists etc tha...

Visitor

Premium Country UK Device (iPhone 8 plus) Operating System (iOS 12.2   My Question or Issue Hi,  in search tab within Spotify iPad/iPhone/iMac  apps, is there any way to searc...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
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Apple watch control grayed out

Device(iPhone xs maxOperating System(iOS 12.2 watch os 5.2 My Question or IssueSonce Apples lates update I can’t use Spotify on my Apple Watch. I can see the app but it’s all grayed out and I can’t control anything.Any ideas on how to solve the probl...

Newbie

    Device (iPhone xs max Operating System (iOS 12.2 watch os 5.2   My Question or Issue Sonce Apples lates update I can’t use Spotify on my Apple Watch. I can see the app but ...

Anitaholiday67

Newbie

2147 Views

1 replies

5 likes

  • 2147 Views
  • 1 replies
  • 5 likes

I can’t view songs, albums or songs in albums when looking at artists on iOS

PlanFree CountryAustralia DeviceiPad Air Operating SystemiOS 12 My Question or IssueI went to view an artist in the search bar and I can’t view any of their albums or songs. Using the shuffle artist button I went through their music and viewed an alb...

Newbie

Plan Free   Country Australia   Device iPad Air   Operating System iOS 12   My Question or Issue I went to view an artist in the search bar and I can’t view any of th...

Jpgchief

Community Legend

899 Views

1 replies

0 likes

problems
  • 899 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I get lyrics from Musixmatch when traveling and there is no wireless?

I have a Premium Spotify and paid MusixMatch account. When I am on the road, and I have a celluar connection but not wireless, MusixMatch is unable to find lyrics. What is the use of MusixMatch if it can't do this? My Question or Issue

Roadie

I have a Premium Spotify and paid MusixMatch account. When I am on the road, and I have a celluar connection but not wireless, MusixMatch is unable to find lyrics. What is the use of MusixMatch if it...

Peter

Spotify Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collab playlist won't show all the songs - randomly deletes some

PlanPremiumCountryUK DeviceIphone7Operating SystemIOS 10.2 My Question or IssueHey, So on one of my collab playlists I am having a very strange issue. It only effects this one playlist and this happens on both my mobile and destop version of Spotify....

Newbie

  Plan Premium Country UK   Device Iphone7 Operating System IOS 10.2   My Question or Issue Hey,  So on one of my collab playlists I am having a very strange issue. I...

Peter

Spotify Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Music keeps jumping to the next song

PLAN PremiumCountry NEW ZEALANDDeviceiPhone S6,Operating SystemSOFTWARE ios 12.2 My Question or IssueAfter each song starts it jumps to the next whether its on a playlist or from the spotify selections. Please help as it is driving me crazy and will ...

Casual Listener

PLAN Premium Country NEW ZEALAND Device iPhone S6, Operating System SOFTWARE ios 12.2   My Question or Issue After each song starts it jumps to the next whether its on a playlist or...

4hq-m7u1_0cup

Casual Listener

1328 Views

4 replies

0 likes

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  • 4 replies
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I have no songs appearing on album lists just a download option of a blank screen 📺

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Evieisla

Casual Listener

582 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! My phone app no longer even gives me the option to save

I noticed a few months ago that Spotify no longer even gives me the option to save songs to my library. The plus sign doesn’t show up, and when I click more options it only gives me the option to save it to a playlist. I have unlimited data so it has...

Newbie

I noticed a few months ago that Spotify no longer even gives me the option to save songs to my library. The plus sign doesn’t show up, and when I click more options it only gives me the option to sav...

ElainaD

Composer

1163 Views

1 replies

0 likes

Add to library
can’t add to library
no plus sign
  • 1163 Views
  • 1 replies
  • 0 likes

Saved Album song lists not showing

PlanPremiumCountryUS DeviceiPhoneOperating SystemiOS 11 My Question or IssueWhen I click on a saved album, it will show the album cover and recommended playlists, but not the songs, the only thing I can click is to download the album. This issue has ...

Casual Listener

  Plan Premium Country US   Device iPhone Operating System iOS 11   My Question or Issue When I click on a saved album, it will show the album cover and recommended playlis...

njhjackson

Casual Listener

1064 Views

2 replies

0 likes

  • 1064 Views
  • 2 replies
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Music select

My Question or Issuerecent update! I can’t no longer go on a Artist profile and select any song I wish? Is that not the reason I pay for premium?

Newbie

    My Question or Issue recent update! I can’t no longer go on a Artist profile and select any song I wish? Is that not the reason I pay for premium?  

ElainaD

Composer

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

All of a sudden this morning when a search an artist their list of albums is gone l?

Plan/PremiumCountryUSADevice iPhone 8Operating System(iOS 10, My Question or IssueThis morning when I went to search artists their album lists do not show up

Newbie

Plan /Premium Country USA Device iPhone 8 Operating System (iOS 10,   My Question or Issue This morning when I went to search artists their album lists do not show up

ElainaD

Composer

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Album lists

PlanPremiumCountryUS Device(iPhone 8 PlusOperating System(iOS 12.2 My Question or IssueLike everyone else, my Albums list only shows album names and number of songs but no individual songs.

Newbie

  Plan Premium Country US   Device (iPhone 8 Plus Operating System (iOS 12.2   My Question or Issue Like everyone else, my Albums list only shows album names and number of ...

ElainaD

Composer

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

CANT GET DISCOGRAPHY ON MY SPOTIFY ???

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ElainaD

Composer

535 Views

1 replies

1 likes

  • 535 Views
  • 1 replies
  • 1 likes

Solved!! Artist discography missing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ElainaD

Composer

912 Views

1 replies

2 likes

  • 912 Views
  • 1 replies
  • 2 likes

Albums tracklist doesnt show up

Device(iPhone x My Question or IssueWhen I click on a album the tracks doesn’t show up for example Selena Gomez Revival album, the songs is still on Spotify if you search on the song title but the songs isn’t in the album and if you look at the profi...

Newbie

      Device (iPhone x   My Question or Issue When I click on a album the tracks doesn’t show up for example Selena Gomez Revival album, the songs is still on Spotify if yo...

ElainaD

Composer

951 Views

1 replies

1 likes

  • 951 Views
  • 1 replies
  • 1 likes

Album's deeplink opens empty list

PlanPremiumCountryPolandDeviceiPhone 7Operating SystemiOS 12 My Question or IssueI have such link that opens album on Spotify: https://open.spotify.com/album/1woCvthHJakakroP6dXNxs The problem I have is that when I open this link on the iOS, I'm redi...

Newbie

Plan Premium Country Poland Device iPhone 7 Operating System iOS 12   My Question or Issue I have such link that opens album on Spotify:   https://open.spotify.com/album/1woCvth...

ElainaD

Composer

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Can't see content

I am using the latest version of spotify on an iPhone SE. Everything was fine an hour ago but all of a sudden I cannot see the content of an album anymore nor can I see what albums an artist has. Cana anyone please help me, it is extremely annoying.

Newbie

I am using the latest version of spotify on an iPhone SE. Everything was fine an hour ago but all of a sudden I cannot see the content of an album anymore nor can I see what albums an artist has. Can...

ElainaD

Composer

450 Views

1 replies

1 likes

  • 450 Views
  • 1 replies
  • 1 likes

Bluetooth skipping

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I’m having problems with my Bluetooth in my car. It’s skipping. I’ve reset my settings, r...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I’m...

614 Views

0 replies

1 likes

  • 614 Views
  • 0 replies
  • 1 likes