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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30734 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95459 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293882 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123796 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution All songs crashes after 10 seconds

Hello Community:My iPad is not able to play any song for more than 10 seconds from any Spotify playlist. After this time the app stop and became in total silence, like a dead body.However, using Deezer, for example it runs perfectly. I don't know wha...

Casual Listener

Hello Community: My iPad is not able to play any song for more than 10 seconds from any Spotify playlist. After this time the app stop and became in total silence, like a dead body. However, using ...

Peter

Spotify Legend

2903 Views

4 replies

0 likes

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Superuser Contribution Playing spotify through bluetooth in my car.

Plan: PremiumCountry: USADevice: iPhone 8 Plus running on iOS 12 My issue: My car is a 2012 Toyota Camry SE. I tried to play spotify through my car's bluetooth. When I play through bluetooth, I don't hear any audio coming from the car's speakers. But...

Regular

Plan: Premium Country: USA Device: iPhone 8 Plus running on iOS 12   My issue:   My car is a 2012 Toyota Camry SE. I tried to play spotify through my car's bluetooth. W...

Peter

Spotify Legend

2706 Views

5 replies

0 likes

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  • 5 replies
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Can't play Artist's name Radio

PlanFreeCountryItalyDeviceiPhone XROperating SystemiOS 12 My Question or IssueFrom months on iOS Spotify App run on iPhone XR - I can't play Radio in Artist's Page. Seem that nobody is able to fix it..

Visitor

Plan Free Country Italy Device iPhone XR Operating System iOS 12   My Question or Issue From months on iOS Spotify App run on iPhone XR - I can't play Radio in Artist's Page. Seem that...

1123 Views

0 replies

0 likes

artist
artista
iOS
iphone
page
Radio
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Superuser Contribution Playlist not updating

PlanPremium/FamilyCountryUSADeviceiPhone SE and Samsung computerOperating SystemiOS 10 and Windows 7 My Question or IssueI was regularly listening to the pre-populated Chill Hits playlist that spotify includes. I ended up downloading it, but realized...

Newbie

Plan Premium/Family Country USA Device iPhone SE and Samsung computer Operating System iOS 10 and Windows 7   My Question or Issue I was regularly listening to the pre-populated Chil...

Peter

Spotify Legend

3334 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Music won't stop playing when screen is off and phone is locked

Today, after I just updated the app to the latest version, there’s a seriously annoying issue. When the music is paused and I lock my phone, the music starts playing. I have to completely force close the app so that it does not play anything while my...

Newbie

Today, after I just updated the app to the latest version, there’s a seriously annoying issue.  When the music is paused and I lock my phone, the music starts playing.  I have to completely...

Petra_Sorgo

Newbie

6879 Views

7 replies

20 likes

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  • 7 replies
  • 20 likes

Downloaded music into que now my playlists plays1 song then plays from the que

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI I Just got a new phone iPhone 6 I have premium plan in the USA I downloaded my music into m...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or IssueI I Just ...

711 Views

0 replies

0 likes

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Local music from desktop not appearing on iOS app

PlanPremiumCountryUkDeviceHP envy laptop w/ latest windows and spotify applicationiPhone 8 w/ latest iOS and updated spotify app My Question or IssueHi,I am trying to get local files that are saved on my desktop's spotify to download on my phone. I h...

Newbie

Plan Premium Country Uk Device HP envy laptop w/ latest windows and spotify application iPhone 8 w/ latest iOS and updated spotify app   My Question or Issue Hi, I am trying to get loc...

887 Views

0 replies

0 likes

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Solved!! Showing a blank page for album info and try again at home screen

Spotify app version 8.5.3.784PlanPremiumCountryUS DeviceIphone 7Operating SystemiOS 12.2 For the last two versions, I have not been able to display album info (it shows a blank screen) and when going to the home screen it displays the something’s wro...

Casual Listener

Spotify app version 8.5.3.784 Plan Premium Country US   Device Iphone 7 Operating System iOS 12.2   For the last two versions, I have not been able to display album info (it show...

rwilling

Newbie

2869 Views

4 replies

0 likes

blank screen
something’s wrong
try again
  • 2869 Views
  • 4 replies
  • 0 likes

Apple Watch 4: No 3rd Page to control individual songs

My Question or Issue Hi, im troubleshooting with using Spotify on my Apple Watch. My moms Apple Watch 1 has not only the left page for displaying the ablums and the middle one for the displayed song and song control, but in addtion she has a third pa...

Casual Listener

My Question or Issue   Hi, im troubleshooting with using Spotify on my Apple Watch. My moms Apple Watch 1 has not only the left page for displaying the ablums and the middle one for the displa...

Sokan

Casual Listener

976 Views

1 replies

0 likes

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  • 1 replies
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Play similar Playlist songs option not working/gone

Recently upgraded to an IPhone xs from a iPhone 7. Although the option to play similar songs after a Playlist ended, spotify would just start the Playlist over. Thinking it might have just been a bug after upgrading phone, I deleted and reinstalled S...

Casual Listener

Recently upgraded to an IPhone xs from a iPhone 7. Although the option to play similar songs after a Playlist ended, spotify would just start the Playlist over. Thinking it might have just been a bug...

Loxer

Community Legend

707 Views

1 replies

0 likes

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  • 1 replies
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Songs under an album do not play

Device(iPhone Operating System(iOS 10) My Question or Issue:I understand that there are some songs that can't be played in certain countries (if the songs are grayed out), but I have an album that shows all the songs but still won't play. Any advice ...

Newbie

Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue: I understand that there are some songs that can't be played in certain countries (if the songs are grayed out), but I ha...

Loxer

Community Legend

474 Views

1 replies

0 likes

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  • 1 replies
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Spotify iOS streaming quality priority

Hi everyone, I have a premium subscription and I have streaming quality set to "Very high (320 kbit/s) whereas I have downloads set to "Normal (96 kbit/s). My question is if I have a playlist downloaded and I am connected to wi-fi, then will spotify ...

Casual Listener

Hi everyone,   I have a premium subscription and I have streaming quality set to "Very high (320 kbit/s) whereas I have downloads set to "Normal (96 kbit/s).   My question is if I have ...

Loxer

Community Legend

614 Views

1 replies

0 likes

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  • 1 replies
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My Spotify account can’t connect with Alexa and is stuck at the same Song

PlanPremiumluxembourg Device(iPhone X but playing with Marshall Stanmore Voice II Alexa)Operating System(iOS 12 My Question or IssueSpotify account can’t connect with Alexa enabled device and is stuck at the same Song.I tried reinstalling but still d...

Newbie

Plan Premium luxembourg   Device (iPhone X but playing with Marshall Stanmore Voice II Alexa) Operating System (iOS 12   My Question or Issue Spotify account can’t connect with A...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
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Unable to sort songs within playlists despite claims that it works

PlanPremiumCountry: USA Device(iPhone XR)Operating System(iOS 12.1.2) Unable to sort songs within playlists despite claims that it works on an iPhone, currently on the latest Spotify software and iOS 12.1.2, see attached pic of my only options, none ...

Regular

Plan Premium Country: USA   Device (iPhone XR) Operating System (iOS 12.1.2)   Unable to sort songs within playlists despite claims that it works on an iPhone, currently on the lat...

mangelope

Regular

1820 Views

2 replies

0 likes

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  • 2 replies
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Shuffle not working/ repeat keeps turning itself on

PlanPremiumCountryUSDeviceiPhone 6Operating SystemCurrent iOS My Question or IssueFor maybe even a year now, it has been impossible for me to shuffle my music, every time that I try to it picks a random song in the playlist but when that song is over...

Casual Listener

Plan Premium Country US Device iPhone 6 Operating System Current iOS     My Question or Issue For maybe even a year now, it has been impossible for me to shuffle my music, every ...

Loxer

Community Legend

1577 Views

1 replies

0 likes

bug
Help
shuffle
Troubleshooting
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  • 1 replies
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Solved!! Pausing music not possible when locking phone

PlanPremiumCountry Device(iPhone XS)Operating System(iOS 12.2.) My Question or IssueMy issue is that i can’t pause my music on my phone. If I pause from the app and then lock my phone, the song plays. If I pause the song from the lock screen and then...

Newbie

  Plan Premium Country   Device (iPhone XS) Operating System (iOS 12.2.)   My Question or Issue My issue is that i can’t pause my music on my phone. If I pause from the app ...

Billy-J

Spotify Star

934 Views

1 replies

0 likes

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  • 1 replies
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scroll bar on spotify (iphone x)

hello i m using iphone x i would **bleep** to ask on how do you make the scroll bar pop up again? the new update remove my scroll bar . im sorry for my bad english. PLS HELP

Newbie

hello i m using iphone x i would **bleep** to ask on how do you make the scroll bar pop up again? the new update remove my scroll bar 😞 . im sorry for my bad english. PLS HELP

Hellojosh78

Newbie

1514 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify (on IPhone) automatically switches to the same song after a few seconds

Spotify (on iPhone) automatically switches to the same song (call it song X) after playing any other song after a few seconds. It does not matter which song I play (playlist or not) it switches to song X automatically. When I select don’t play the ar...

Casual Listener

Spotify (on iPhone) automatically switches to the same song (call it song X) after playing any other song after a few seconds. It does not matter which song I play (playlist or not) it switches to so...

ronb2

Casual Listener

2040 Views

2 replies

0 likes

Automatically switching to another song
  • 2040 Views
  • 2 replies
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Albums of an artist

Hi, when using Spotify Premium on an iPad, after adding some albums of an artist to my library, when I click this artist in my library, is there any way to view a list of his albums, instead of getting a list of all of his songs?Thanks,

Newbie

Hi, when using Spotify Premium on an iPad, after adding some albums of an artist to my library, when I click this artist in my library, is there any way to view a list of his albums, instead of getti...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
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Autoplaying when pushing lock button

I know there is a topic about this issue but it’s 3 weeks without update. Is this in queue or how’s the situation. This auto playing is unbelievably annoying. Thank you

Newbie

I know there is a topic about this issue but it’s 3 weeks without update. Is this in queue or how’s the situation. This auto playing is unbelievably annoying. Thank you

Loxer

Community Legend

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes