Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227975 Views

53 replies

13 likes

  • 227975 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152349 Views

507 replies

108 likes

  • 152349 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106530 Views

19 replies

38 likes

  • 106530 Views
  • 19 replies
  • 38 likes

Filter Issue On Playlist

I am having an issue with filter in playlist. If I search for a song that is midway down a playlist for example it will only play that song or other songs by that artist in the playlist. Previously it would just continue with the rest of the playlist...

Newbie

I am having an issue with filter in playlist. If I search for a song that is midway down a playlist for example it will only play that song or other songs by that artist in the playlist. Previously i...

268 Views

0 replies

1 likes

  • 268 Views
  • 0 replies
  • 1 likes

Design issue Watch App (Volume)

PlanPremiumCountryGermanyDevice(iPhone 6s, Apple watch 4 44mm)Operating System(iOS 12.1.4, WatchOS 5.1.4) My IssueWhen I installed the Watch App of Spotify for my Apple Watch (22.2.2019), which I wear left with the crown left, I saw a little design i...

Newbie

Plan Premium Country Germany Device (iPhone 6s, Apple watch 4 44mm) Operating System (iOS 12.1.4, WatchOS 5.1.4)   My Issue When I installed the Watch App of Spotify for my Apple Watch...

MattSuda

Spotify Star

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

Waiting list changes new design

PlanPremiumCountryGermany DeviceIphone XOperating SystemiOS 12.1.4 My Question or IssueSome time ago there was a design update of the Spotify app on the Iphone. Since then the access to the queue is very unintuitive.Previously you could see directly ...

Regular

  Plan Premium Country Germany   Device Iphone X Operating System iOS 12.1.4   My Question or Issue Some time ago there was a design update of the Spotify app on the Iphone...

Loxer

Community Legend

681 Views

1 replies

1 likes

  • 681 Views
  • 1 replies
  • 1 likes

Superuser Contribution Always the same stuff on my Spotify Home

I listened to The Now Now by The Gorillaz one time six months ago and since then "More like The Now Now" has appeared at or near the top of my Spotify Home. It won't go away. Really irritating. Is there anyway to remove it or force Spotify to refresh...

Casual Listener

I listened to The Now Now by The Gorillaz one time six months ago and since then "More like The Now Now" has appeared at or near the top of my Spotify Home. It won't go away. Really irritating. Is th...

Katerina

Spotify Legend

705 Views

3 replies

0 likes

  • 705 Views
  • 3 replies
  • 0 likes

Solved!! Hearted songs

PlanPremiumCountry USADeviceiPhone 7Operating SystemiOS 12.1.4 My Question or Issue Where can I go to see every song I’ve hearted

Newbie

Plan Premium Country  USA Device iPhone 7 Operating System iOS 12.1.4     My Question or Issue  Where can I go to see every song I’ve hearted

Glennny12

Casual Listener

4556 Views

3 replies

0 likes

  • 4556 Views
  • 3 replies
  • 0 likes

New features are hurting stations listening experience

PlanPremiumCountry USA Device(iPhone 6s plus)Operating System(iOS 12.1.4) Todays date Feb 24 2019My Question or Issue 1) Since the new features were added to Spotify I can no longer save a radio station so that I can listen to a station more than onc...

Casual Listener

  Plan Premium Country USA   Device (iPhone 6s plus) Operating System (iOS 12.1.4)   Todays date Feb 24 2019 My Question or Issue   1) Since the new features wer...

674 Views

0 replies

2 likes

Follow button
new feature
Radio Edit
Radio Stations
stations
thumbs down
thumbs up
  • 674 Views
  • 0 replies
  • 2 likes

app keep crashing during sync

None of the bePrelow information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceOperating System My Question or Issue Premium user, using Spotify for iPod version 8.4.62.490iPod T...

Roadie

None of the bePrelow information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device Operating System   My Qu...

Billy-J

Spotify Star

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Logged out on all devices

Plan: FreeCountry: USA Device: iPhone 5s, ChromebookMy Question or Issue:I have been logged out of my account on every single device I previously had Spotify on. All of a sudden one day I opened Spotify on my phone and I couldn't get back in with my ...

Casual Listener

Plan: Free Country: USA  Device: iPhone 5s, Chromebook My Question or Issue: I have been logged out of my account on every single device I previously had Spotify on. All ...

helpme31

Casual Listener

729 Views

2 replies

0 likes

  • 729 Views
  • 2 replies
  • 0 likes

How do I shuffle queue?

IM on the premium account on an iPhone. When I am playing my queue and I turn on shuffle, nothing happens, it just continues to play the songs in my queu in the order I added them.

Newbie

  IM on the premium account on an iPhone. When I am playing my queue and I turn on shuffle, nothing happens, it just continues to play the songs in my queu in the order I added them.

Starbs_Ch

Casual Listener

12061 Views

4 replies

4 likes

  • 12061 Views
  • 4 replies
  • 4 likes

Blocked singers

Hi everyone,I blocked by accident two singers today. Now I can’t listen to their music anymore... how can I deblock them?I have Spotify Premium (family)!I hope you can help me.Milja

Casual Listener

Hi everyone, I blocked by accident two singers today. Now I can’t listen to their music anymore... how can I deblock them? I have Spotify Premium (family)! I hope you can help me. Milja  

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Making Local Files from PC available on iPhone

PlanFreeCountryPoland DeviceiPhone 8S + Windows PCOperating SystemThe latest iOS My Question or Issue So I figured out how to make a playlist using the spotify app on my computer desktop. I'm trying to create a playlist that I can then access using m...

Newbie

Plan Free Country Poland   Device iPhone 8S + Windows PC Operating System The latest iOS   My Question or Issue   So I figured out how to make a playlist using the spotify ...

405 Views

0 replies

1 likes

  • 405 Views
  • 0 replies
  • 1 likes

Superuser Contribution Se corta constantemente y se reproduce solo

Hace unas semanas, cuando estoy en Spotify se corta constantemente y además, las canciones se reproducen solas o se pasa a otra canción, pero siempre se corta. Tengo todo actualizado y ninguna otra aplicación me hace esto, no es problema de conexión....

Visitor

Hace unas semanas, cuando estoy en Spotify  se corta constantemente y además, las canciones se reproducen solas o se pasa a otra canción, pero siempre se corta. Tengo todo actualizado y ninguna ...

Alex

Spotify Legend

41197 Views

12 replies

4 likes

  • 41197 Views
  • 12 replies
  • 4 likes

Solved!! Behind the lyrics button disappear

Hello this morning the button of the option behind the lyrics in the "playback" section in the settings of spotify is gone, I went on the settings of my profile spotify and among the apps that can access to spotify genius is gone. How can I make the ...

Casual Listener

Hello this morning the button of the option behind the lyrics in the "playback" section in the settings of spotify is gone, I went on the settings of my profile spotify and among the apps that can ac...

Evrinud

Casual Listener

19832 Views

6 replies

0 likes

  • 19832 Views
  • 6 replies
  • 0 likes

Music won’t play and app freezing when you try.

App opens but when I try and play music it won’t play and the app freezes when I hit the play/shuffle button etc

Casual Listener

App opens but when I try and play music it won’t play and the app freezes when I hit the play/shuffle button etc  

Jpgchief

Spotify Star

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Playlist Filter Skip to wrong Song

PlanPremiumCountry GermanyDevice(iPhone SE / iPad Air 2Operating Systemnewest iOS My Question or Issue If I have a very long playlist, in my case "The Three ???" and I choose a particular episode over the filter and play from that episode, the entire...

Casual Listener

Plan Premium Country  Germany Device (iPhone SE / iPad Air 2 Operating System newest iOS    My Question or Issue   If I have a very long playlist, in my case "The Three...

Hunterkoile

Casual Listener

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
  • 0 likes

Skipping to Different Artist

I have premium. I’m playing through my iphone app. I’m trying to play one artist’s songs continuously. I find the artist. Go to “songs” and see a list of their songs in order of popularity. After 1 song plays it goes to “radio” and then plays another...

Casual Listener

I have premium. I’m playing through my iphone app. I’m trying to play one artist’s songs continuously. I find the artist. Go to “songs” and see a list of their songs in order of popularity.  Aft...

ryanmt

Casual Listener

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

Solved!! Transfer song created in Logic Pro X from Apple Music Playlist to Spotify Playlist.

My Question or Issue I created a track in Logic Pro X. It appears in the Apple Music Playlist, but It doesn't sync to the Playlist in Spotify. Please assist. Thanks

Casual Listener

    My Question or Issue   I created a track in Logic Pro X. It appears in the Apple Music Playlist, but It doesn't sync to the Playlist in Spotify. Please assist. Thanks   ...

BellaGorden

Regular

2522 Views

3 replies

0 likes

  • 2522 Views
  • 3 replies
  • 0 likes

iPhone shuffle for premium not working with amazon echo.

PlanPremium Country U.KDevice(iPhone XROperating System(iOS 12.1.4 So spotify premium only shuffles 90 or so songs when I play it through my amazon echo? Am I doing something wrong any help is appreciated My Question or Issue

Newbie

Plan Premium  Country  U.K Device (iPhone XR Operating System (iOS 12.1.4   So spotify premium only shuffles 90 or so songs when I play it through my amazon echo? Am I doing s...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Sharing the songs on WhatsApp!

PlanPremiumDevice(iPhone Operating System(iOS 10)Well, recently whenever I try to share the songs via WhatsApp, my friends (have the same problems with different people) couldn't open them. I already updated the Spotify. However, it isn't fixed. If y...

Newbie

  Plan Premium Device (iPhone 😎 Operating System (iOS 10) Well, recently whenever I try to share the songs via WhatsApp, my friends (have the same problems with different people) couldn'...

Mantisentil

Community Legend

2631 Views

1 replies

0 likes

  • 2631 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Adding to queue not working

PlanPremiumCountry DeviceiPhone 6sOperating SystemIOS 12.1.4 My Question or Issue Just recently when I add any amount of songs to my queue none of them are added, it keeps the random queue songs and never loads my selections.

Newbie

Plan Premium Country   Device iPhone 6s Operating System IOS 12.1.4   My Question or Issue  Just recently when I add any amount of songs to my queue none of them are added, i...

naat25

Newbie

53721 Views

15 replies

0 likes

Queue issues
  • 53721 Views
  • 15 replies
  • 0 likes