Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68106 Views
16 replies
37 likes

68106 Views
16 replies
37 likes

Podcast downloads forever, and plays for 1-3 minutes then cuts out

PlanFree/PremiumCountryAustraliaPhone typeiPhone 8 Operating SystemIos 12.2 My Question or Issuerecently I have been listening to the misfits podcast, it only plays for a few minutes then cuts out. I can’t download any of the episodes and it just dow...

Spence13
Newbie
Plan Free/Premium Country Australia Phone type iPhone 8 Operating System Ios 12.2 My Question or Issue recently I have been listening to the misfits podcast, it only plays ...
2019-03-28 10:18:13 PM
852 Views
0 replies
0 likes

852 Views
0 replies
0 likes

Collection button icon on iOS

The heart (❤) button has been reverted back to the plus (+) button after it was changed on all platforms last year. However, on iOS we still have the heart icon. Will this eventually be changed back to the plus (+) icon so that the design will be con...

Busti90001
Newbie
The heart (❤) button has been reverted back to the plus (+) button after it was changed on all platforms last year. However, on iOS we still have the heart icon. Will this e...
2019-03-28 4:24:54 PM
311 Views
0 replies
1 likes

311 Views
0 replies
1 likes

Superuser Contribution Always the same stuff on my Spotify Home

I listened to The Now Now by The Gorillaz one time six months ago and since then "More like The Now Now" has appeared at or near the top of my Spotify Home. It won't go away. Really irritating. Is there anyway to remove it or force Spotify to refresh...

hitherescotty
Casual Listener
I listened to The Now Now by The Gorillaz one time six months ago and since then "More like The Now Now" has appeared at or near the top of my Spotify Home. It won't go away. Really irritating. Is th...
2019-02-25 9:25:36 AM
2019-03-28 3:53:23 PM
Katerina
Spotify Legend
597 Views
3 replies
0 likes

597 Views
3 replies
0 likes

Solved!! Last song in queue does not appear

On the Spotify app on iOS 12, on both my iPhone 6s and old iPhone 5s, whenever I view the queue, the last song on the queue disappears within a second of appearing on screen. The song still plays when it should, but I cannot see, remove or move the s...

Technidecimal
Newbie
On the Spotify app on iOS 12, on both my iPhone 6s and old iPhone 5s, whenever I view the queue, the last song on the queue disappears within a second of appearing on screen. The song still plays whe...
2019-03-28 1:59:27 PM
2019-03-28 3:32:13 PM
Loxer
Community Legend
2137 Views
1 replies
0 likes

2137 Views
1 replies
0 likes

Solved!! Why did Spotify remove all of Lil Nas X’s songs except for ‘ Old Town Road’

So I was just wondering because I recently started loving his song “Carry on” and two weeks later it’s gone I have Spotify premium and an iPhone XR please help!

Htat41
Newbie
So I was just wondering because I recently started loving his song “Carry on” and two weeks later it’s gone I have Spotify premium and an iPhone XR please help!
2019-03-28 1:34:47 PM
2019-03-28 2:52:55 PM
Nico
Community Legend
5776 Views
1 replies
0 likes

5776 Views
1 replies
0 likes

save partial albums

PlanPremiumCountry Device(iPhone )Operating System(iOS 10) My Question or IssueWhen I save music to my library the whole album appears there now instead of just the songs I saved. This is a problem for playback, considering how many albums have dozen...

paulgag04
Casual Listener
Plan Premium Country Device (iPhone ) Operating System (iOS 10) My Question or Issue When I save music to my library the whole album appears there now instead of just the song...
2019-03-26 10:20:44 PM
2019-03-28 12:32:31 PM
2112films
Casual Listener
577 Views
1 replies
6 likes

577 Views
1 replies
6 likes

Carplay Scrolling not possible

My Question or IssueIn CARPLAY scrolling thro Lists (Playlists, Albums,....) ist not possible.I can scroll down only 1 Page, so I can not access all mit Songs. The only workarround is to use iPhone direktly in Car, but this is vorbitten, very dangero...

Mazener
Casual Listener
My Question or Issue In CARPLAY scrolling thro Lists (Playlists, Albums,....) ist not possible. I can scroll down only 1 Page, so I can not access all mit Songs. The only workarround is to...
2019-03-18 10:09:36 AM
2019-03-28 11:57:49 AM
Mazener
Casual Listener
1025 Views
1 replies
0 likes

1025 Views
1 replies
0 likes

Only 300 titles showing in album

PlanPremiumCountryGernanyOperating SystemiOS 12.1.2 My Question or IssueIn albums with more than 300 titles only the first 300 titles are shown. This affects longer audiobooks (which often have more than 600 titles). Bad enough that Spotify hasn’t im...

freda42
Casual Listener
Plan Premium Country Gernany Operating System iOS 12.1.2 My Question or Issue In albums with more than 300 titles only the first 300 titles are shown. This affects longer audi...
2019-03-28 7:06:44 AM
281 Views
0 replies
0 likes

281 Views
0 replies
0 likes

Audiobook not playing - Something went wrong

PlanPremiumCountryGermanyOperating SystemiOS 12.1.2 My Question or IssueSome audiobooks not playing, even the ones I downloaded, no titles are shown.When I go to an album I just get the message „Something went wrong - try again“ of course pressing „t...

freda42
Casual Listener
Plan Premium Country Germany Operating System iOS 12.1.2 My Question or Issue Some audiobooks not playing, even the ones I downloaded, no titles are shown. When I go to an album I jus...
2019-03-24 11:45:36 PM
2019-03-28 6:59:51 AM
freda42
Casual Listener
7147 Views
9 replies
2 likes

7147 Views
9 replies
2 likes

Solved!! Songs playing on PS4, but not available to listen on mobile (even if they're downloaded)

I was just listening to a few songs on my PS4's Spotify app, and when I started to listen to them on my phone, the songs wouldn't play: They were unplayable, even though they were also downloaded to my iPhone. I believe this is because I had blocked ...

ChrissssGridman
Casual Listener
I was just listening to a few songs on my PS4's Spotify app, and when I started to listen to them on my phone, the songs wouldn't play: They were unplayable, even though they were also downloaded to ...
2019-03-27 6:51:33 AM
2019-03-27 12:34:10 AM
ChrissssGridman
Casual Listener
1368 Views
2 replies
1 likes

1368 Views
2 replies
1 likes

30 minutes of ad free listening isn’t working

I have an account on my IPhone X. The software is up to date (IOS 12.1.4). I’m not sure if this happens on all iPhones. When I start to Spotify I get the 30 minutes of free listening prompted. I usually get a 30 second ad. Normally on Spotify if I ig...

Maykaz07
Regular
I have an account on my IPhone X. The software is up to date (IOS 12.1.4). I’m not sure if this happens on all iPhones. When I start to Spotify I get the 30 minutes of free listening pro...
2019-03-23 10:57:45 PM
2019-03-27 12:31:28 AM
Maykaz07
Regular
714 Views
2 replies
0 likes

714 Views
2 replies
0 likes

Lost all Artists

So I opened Spotify a couple days ago and have lost all but one of my Artists. I still have all the saved songs and can look through the Albums but cannot look through Artists. Im on an iPhone X with IOS 12.1.4 and my app is all up to date. Anything ...

james-b93
Visitor
So I opened Spotify a couple days ago and have lost all but one of my Artists. I still have all the saved songs and can look through the Albums but cannot look through Artists. Im on a...
2019-03-15 1:05:46 AM
2019-03-27 12:03:11 AM
Amandar
Casual Listener
1035 Views
5 replies
5 likes

1035 Views
5 replies
5 likes

My saved music is gone

PlanPremiumCountry UKDeviceSamsung S8Operating SystemAndroid My Question or Issue The format of 'your library' has changed. Any saved songs seem to have been moved into a massive playlist called 'favourite songs'. This means i can no longer easily se...

jackskinners
Newbie
Plan Premium Country UK Device Samsung S8 Operating System Android My Question or Issue The format of 'your library' has changed. Any saved songs seem to have bee...
2019-02-08 2:31:20 PM
2019-03-27 6:19:04 PM
cesarquiroga
Newbie
6305 Views
2 replies
17 likes

6305 Views
2 replies
17 likes

Certain songs won’t play

PlanPremiumCountryU.S DeviceiPhone 6Operating SystemiOS 12 My Question or IssueCertain songs won’t play when I tap them. The songs aren’t greyed out and are definitely available, they used to play early in my subscription. When i tap the song (ex: EV...

user-removed
Visitor
Plan Premium Country U.S Device iPhone 6 Operating System iOS 12 My Question or Issue Certain songs won’t play when I tap them. The songs aren’t greyed out and are de...
2019-03-27 3:21:09 PM
482 Views
0 replies
0 likes

482 Views
0 replies
0 likes

Solved!! Adding a whole album to my queue.

PlanPremiumCountryUsaDeviceiPhone 8Operating SystemiOS 10 My Question or Issue The option to add an album to my queue has disappeared. How do I add an album to my queue?

Fallenposters
Casual Listener
Plan Premium Country Usa Device iPhone 8 Operating System iOS 10 My Question or Issue The option to add an album to my queue has disappeared. How do I add an album to...
2019-03-25 11:41:16 AM
2019-03-27 12:37:34 PM
Fallenposters
Casual Listener
7820 Views
4 replies
0 likes

7820 Views
4 replies
0 likes

Problems with Audiobooks

PlanPremium StudentCountryGermanyDeviceiPod touchOperating System(iOS, Software 12.2) My Question or IssueI enjoy listening to audiobooks on Spotify. But since last week, most of the audiobooks don't work anymore. I always get the notification "somet...

viktorialudwig
Newbie
Plan Premium Student Country Germany Device iPod touch Operating System (iOS, Software 12.2) My Question or Issue I enjoy listening to audiobooks on Spotify. But since last week, mos...
2019-03-27 10:42:27 AM
377 Views
0 replies
0 likes

377 Views
0 replies
0 likes

Spotify only showing full albums and the artist page instead of my saved artist whenever i'm online

PlanPremiumCountryEnglandDeviceIphone 7Operating System(iOS 12 My Question or IssueHi whenever I click on an album online it only shows the full album not the songs I have saved and whenever I click on the artist on my libary it takes me to the artis...

user-removed
Visitor
Plan Premium Country England Device Iphone 7 Operating System (iOS 12 My Question or Issue Hi whenever I click on an album online it only shows the full album not the songs I have sa...
2019-03-21 12:23:39 AM
2019-03-26 10:17:22 PM
paulgag04
Casual Listener
3373 Views
9 replies
21 likes

3373 Views
9 replies
21 likes

Liking a song and downloading it are synonymous!?!?

PlanPremiumCountryUnited States Of AmericaDeviceiPhone XSOperating SystemIOS10 My Question or IssueI find it extremely obnoxious that I can’t download an album to listen to offline without the app also instantaneously liking every single song on that...

Sparxfly4me
Newbie
Plan Premium Country United States Of America Device iPhone XS Operating System IOS10 My Question or Issue I find it extremely obnoxious that I can’t download an album to listen to o...
2019-03-26 9:04:32 PM
3911 Views
0 replies
30 likes

3911 Views
0 replies
30 likes

Solved!! What does the "no/prohibited" icon do in the daily mix player screen?

When I go into a daily mix and hit “Play”, the music player overlay has two icons to the sides of the music controls: “heart” icon on the left and a "no/prohibited" on the right. The heart adds the song to the library. - What does the "no/prohibited"...

chrisrauh
Casual Listener
When I go into a daily mix and hit “Play”, the music player overlay has two icons to the sides of the music controls: “heart” icon on the left and a "no/prohibited" on the right. The heart adds the s...
2019-03-26 5:41:48 PM
2019-03-26 7:58:16 PM
Loxer
Community Legend
4314 Views
1 replies
0 likes

4314 Views
1 replies
0 likes

Behind the Lyrics changed for no reason. UI changed for no reason.

PlanPremiumCountryUnited KingdomDeviceiPod Touch 6th Generation.Operating SystemiOS 12.My Question or IssueSpotify has been changing the app experience for the last year without any knowledge or consent. First, in November, the app experience went fr...

commute1
Roadie
Plan Premium Country United Kingdom Device iPod Touch 6th Generation. Operating System iOS 12. My Question or Issue Spotify has been changing the app experience for the last year wit...
2019-03-26 7:50:17 PM
1430 Views
0 replies
3 likes
Behind the lyrics
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1430 Views
0 replies
3 likes

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