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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140166 Views

503 replies

108 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98316 Views

19 replies

38 likes

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Loging in

Hi, I am currently using free Spotify and have been doing so for the past 2 years on my PC and iPhone 7 Plus. Recently, I went on holiday to Vietnam for 12 days and the first thing I noticed when I tried to open Spotify on my first day there, is that...

Casual Listener

Hi, I am currently using free Spotify and have been doing so for the past 2 years on my PC and iPhone 7 Plus. Recently, I went on holiday to Vietnam for 12 days and the first thing I noticed when I t...

484 Views

0 replies

0 likes

  • 484 Views
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Songs Skip, Pause, or play random artist/playlist

This has been happening for the past 2-3 months, but it has not been a big issue until now. My music is skipping, pausing, and/or playing some random artist that I've never looked up on both my mobile device and my laptop (this happens whether i have...

Newbie

This has been happening for the past 2-3 months, but it has not been a big issue until now. My music is skipping, pausing, and/or playing some random artist that I've never looked up on both my mobil...

470 Views

0 replies

0 likes

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Spotify not playing in Car

PlanPremiumCountryUSADeviceiPhone 7 PlusOperating SystemiOS 12.2 My Question or IssueSpotify will not play via Bluetooth or charging cable conncection in my 2015 Fiat. It will show the srub icon bar moving as if it is playing but it will not have aud...

Newbie

Plan Premium Country USA Device iPhone 7 Plus Operating System iOS 12.2   My Question or Issue Spotify will not play via Bluetooth or charging cable conncection in my 2015 Fiat. It wil...

862 Views

0 replies

1 likes

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Solved!! Sticky Playlist FEATURE REQUEST:

FEATURE REQUEST:that we can designate one playlist as STICKY ... and it would laways be on the TOP of the list of playlists. Would make it easier to find our favorite playlist, especially while driving and using the app,

Visitor

FEATURE REQUEST: that we can designate one playlist as STICKY ... and it would laways be on the TOP of the list of playlists. Would make it easier to find our favorite playlist, especially while dri...

Loxer

Community Legend

1097 Views

8 replies

0 likes

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Solved!! Spotify not working properly on iWatch after iCloud restore

PlanPremiumCountrySpainDeviceiPhone 6S + iWatch Series 2Operating SystemiOS12.2 / WatchOS5.2 My Question or IssueI recently restored a backup from iCloud on a brand new iPhone I’ve got. Spotify remained there as part of the restore and iWatch got res...

Casual Listener

  Plan Premium Country Spain Device iPhone 6S + iWatch Series 2 Operating System iOS12.2 / WatchOS5.2   My Question or Issue I recently restored a backup from iCloud on a brand n...

Gonzo345

Casual Listener

1045 Views

1 replies

0 likes

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  • 1 replies
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Iphone not synchronising with Mac (desktop)

Plan: PremiumCountry: UK Device: iPhone XR Hi, I seem to be experiencing a problem when I add songs to playlists on iPhone. When I open Spotify on my Mac, the songs I have saved on my iPhone do not syncronise to my desktop. I've reinstalled spotify o...

Casual Listener

Plan: Premium Country: UK   Device: iPhone XR   Hi,   I seem to be experiencing a problem when I add songs to playlists on iPhone.   When I open Spotify on my Mac, the so...

Loxer

Community Legend

585 Views

2 replies

0 likes

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Spotify won’t share to instagram

PlanPremiumCountryUSDeviceiPhone 8 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEverytime I try to share music to my insta story it just loads my news feed? I’m on latest update on both apps and have uninstalled, lo...

Newbie

Plan Premium Country US Device iPhone 8 Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Everytime I try to share music to my insta story it ju...

Loxer

Community Legend

472 Views

1 replies

0 likes

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  • 1 replies
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Getting All Artists to Display in Artists Section

premiumiphone XMy Question or Issue All artists used to display in the artists section of Spotify - how I often used to listen to songs - and now only 10 or 20 artists show and Spotify prompts me to add an artist already in my library. It happened ab...

Music Fan

    premium iphone X My Question or Issue   All artists used to display in the artists section of Spotify - how I often used to listen to songs - and now only 10 or 20 artists sh...

zabritt

Music Fan

872 Views

2 replies

1 likes

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  • 2 replies
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Editing Playlist

PlanFreeCountryUKDeviceiPadOperating System(iOS 10, Android O My Question or IssueSpotify will not let my edit my playlists anymore. I used to be able to re-order the songs in my playlist, but after the update the edit feature is gone. I have tried s...

B43611B4-15A4-45E7-8C3A-2BEEAAF02B6E.jpeg

Newbie

Plan Free Country UK Device iPad Operating System (iOS 10, Android O   My Question or Issue Spotify will not let my edit my playlists anymore. I used to be able to re-order the so...

Loxer

Community Legend

525 Views

1 replies

0 likes

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  • 1 replies
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Volume Issues Mid-Song

PlanPremiumCountryScotlandDeviceiPhone XOperating SystemiOS 12.2 My Question or IssueWhen listening to certain songs, some vocals sound distant. They are very quiet and sometimes they have a slight echo, depending on the song. (An example of this is ...

Visitor

  Plan Premium Country Scotland Device iPhone X Operating System iOS 12.2   My Question or Issue When listening to certain songs, some vocals sound distant. They are very quiet a...

user-removed

Not applicable

617 Views

4 replies

0 likes

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Spotify stops when app not on the screen

PlanPremiumCountryFranceDeviceiPhone 6sOperating SystemiOS 12.2 My Question or IssueAs soon as the Spotify app leaves my screen, either when I lock the phone or change app, the music stops. It only works when app is visible on the screen... could you...

Newbie

Plan Premium Country France Device iPhone 6s Operating System iOS 12.2   My Question or Issue As soon as the Spotify app leaves my screen, either when I lock the phone or change app, t...

Nico

Community Legend

361 Views

1 replies

0 likes

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  • 1 replies
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Songs automatisch in die Bibliothek

Wenn ich über Spotify einen Song finde, kann ich ihn über das grüne Herz in meine Bibliothek aufnehmen, ich sehe ihn dann z.B. unter dem Reiter "Songs", in dem alle meine Bibliothek-Titel einsehbar sind, richtig? Wenn ich über Shazam einen Titel shaz...

Newbie

Wenn ich über Spotify einen Song finde, kann ich ihn über das grüne Herz in meine Bibliothek aufnehmen, ich sehe ihn dann z.B. unter dem Reiter "Songs", in dem alle meine Bibliothek-Titel einsehbar s...

leviE

Composer

5439 Views

1 replies

0 likes

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[iOS][Playlists] IOS “I am not a robot” process is quite buggy.

Just to inform, I have recently given up posting here from my iPhone (7+ 12.2) as even when the Verification is fine, I often get a warning that was not ok after posting a comment. I’ve averaged it at about 1 in 5 attempts. I’d love to be able to add...

Music Fan

Just to inform, I have recently given up posting here from my iPhone (7+ 12.2) as even when the Verification is fine, I often get a warning that was not ok after posting a comment. I’ve averaged it a...

Jamieip

Music Fan

439 Views

1 replies

0 likes

iOS
Playlists
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Volume fluctuates with chrome cast

PlanPremiumCountryCanadaDeviceiPhone XS Operating SystemiOS 12 My Question or IssueThe volume when I cast through my google chrome cast to my tv fluctuates up and down on its own with every song and it’s super annoying. If i can’t find a solution the...

Newbie

  Plan Premium Country Canada Device iPhone XS  Operating System iOS 12   My Question or Issue The volume when I cast through my google chrome cast to my tv fluctuates up an...

514 Views

0 replies

0 likes

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Spotify - CarPlay Issue

Plan PremiumCountry USADevice iPhone XSOperating System iOS 12.2 My Question or Issue Using CarPlay in BMW, Spotify plays the first 2 seconds of a song and then goes silent. The song appears to still be going, but no audio output comes through the sp...

Casual Listener

Plan Premium Country USA Device iPhone XS Operating System iOS 12.2   My Question or Issue   Using CarPlay in BMW, Spotify plays the first 2 seconds of a song and then goes silent. T...

xr-t_0z6cj4s

Casual Listener

4867 Views

5 replies

3 likes

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  • 5 replies
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Can't enable Spotify Voice

PlanPremium CountryUS DeviceiPhone XR My Question or IssueI am not seeing any option to enable Spotify Voice. Spotify isn't listed in my phone's microphone permissions, and a long press on the search button in the app doesn't trigger the voice prompt...

Newbie

Plan Premium   Country US   Device iPhone XR   My Question or Issue I am not seeing any option to enable Spotify Voice.  Spotify isn't listed in my phone's microphone pe...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
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Gapless playback

PlanPremiumCountryU.S.DeviceiPhone 8Operating SystemIOS 12.2 My Question or IssueFor some reason, I figured out the gapless playback option while scrolling through an official playlist from "Power Gaming". During a song I switched to the next to have...

Newbie

Plan Premium Country U.S. Device iPhone 8 Operating System IOS 12.2   My Question or Issue For some reason, I figured out the gapless playback option while scrolling through an officia...

Bittencourt

Spotify Star

950 Views

1 replies

0 likes

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Connected with Facebook

My first Spotify account was connected through my Facebook and it was a premium account. When I decided to delete my Facebook it logged me out of my Spotify and I could not log back in, it basically erased my Spotify account However I am still gettin...

Visitor

My first Spotify account was connected through my Facebook and it was a premium account. When I decided to delete my Facebook it logged me out of my Spotify and I could not log back in, it basically ...

209 Views

0 replies

0 likes

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Search bar entry and results

PlanPremiumCountryUSADeviceiPhone 10s, iPad ProOperating SystemiOS 10 My Question or Issue As a jazz musician, I search for song titles to study different versions of the same songs by all artists.The search bar attempts to auto complete the title wh...

Newbie

  Plan Premium Country USA Device iPhone 10s, iPad Pro Operating System iOS 10   My Question or Issue   As a jazz musician, I search for song titles to study different vers...

255 Views

0 replies

0 likes

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Can’t login iOS

Family PlanUSAiphone 7plusiOS 12.2 My Question or Issue I’m unable to log into the iOS Spotify app. I can log in via Safari and my husband is able to login via his android. I’ve changed password 3 times.Error msg: This email and password combination ...

Casual Listener

Family Plan USA iphone 7plus iOS 12.2   My Question or Issue   I’m unable to log into the iOS Spotify app.  I can log in via Safari and my husband is able to login via his andro...

Nico

Community Legend

1584 Views

5 replies

0 likes

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