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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237960 Views

27 replies

5 likes

  • 237960 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119194 Views

117 replies

13 likes

Other
  • 119194 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2719 Views

0 replies

0 likes

iOS
  • 2719 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305628 Views

62 replies

16 likes

  • 305628 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130940 Views

19 replies

38 likes

  • 130940 Views
  • 19 replies
  • 38 likes

Se paran las canciones

Hola,Soy usuario de cuenta premium y desde que he pagado mi suscripcion cuando reproduzco alguna cancion en mi iphone 4s la cancion se para y ya no puedo escuchar mas canciones.He desinstalado la app y la he vuelto a intalar y sigue sin funcionar. He...

Newbie

Hola, Soy usuario de cuenta premium y desde que he pagado mi suscripcion cuando reproduzco alguna cancion en mi iphone 4s la cancion se para y ya no puedo escuchar mas canciones. He desinstala...

Jpgchief

Community Legend

1242 Views

3 replies

1 likes

  • 1242 Views
  • 3 replies
  • 1 likes

Downloaded songs are not playing offline

I have premium and have noticed many of my downloaded songs do not play at all and stay at the 00.00 mark which is very annoying seeing how I do not have wifi when traveling.

Visitor

I have premium and have noticed many of my downloaded songs do not play at all and stay at the 00.00 mark which is very annoying seeing how I do not have wifi when traveling.

aborlack

Newbie

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gapless playback won’t turn off and cutting off some songs

PlanPremiumCountryAustraliaPhoneiPhone X Operating SystemiOS 12.2 My Question or IssueMy Spotify is playing back with gapless playback even though I’ve tried turning it off and every so often, maybe every second or third song is cuts off the beginnin...

Newbie

  Plan Premium Country Australia Phone iPhone X  Operating System iOS 12.2   My Question or Issue My Spotify is playing back with gapless playback even though I’ve tried tur...

Peter

Spotify Legend

1088 Views

1 replies

0 likes

  • 1088 Views
  • 1 replies
  • 0 likes

Podcasts are not downloading

PlanPremiumCountryUKDeviceiPhone XOperating SystemiOS 12 My Question or IssueI go to download podcasts in the app and there's a spinning circle to state downloading but it never finishes. I've tried restarting the device and deleting the app.

Casual Listener

Plan Premium Country UK Device iPhone X Operating System iOS 12   My Question or Issue I go to download podcasts in the app and there's a spinning circle to state downloading but it ne...

1190 Views

0 replies

2 likes

  • 1190 Views
  • 0 replies
  • 2 likes

Superuser Contribution Certain Songs do not play at all on my phone

Plan: PremiumCountry: US Device: iPhone 6s Operating SystemiOS 12.2 My Question or IssueWhen I try to play certain songs they appear normal (not grey) and simply do not play. The text does not turn green either, like when it plays. The “Now playing” ...

Newbie

  Plan: Premium Country: US   Device: iPhone 6s   Operating System iOS 12.2   My Question or Issue When I try to play certain songs they appear normal (not grey) an...

Peter

Spotify Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

"View Artist" and "View Album" not available for songs in some contexts.

Expected Behavior: When clicking on the "..." option from either the "Now Playing" screen or a list of songs, a series of options is shown (Like, Add to Playlist, Add to Queue, etc). Two of these options should always be "View Artist" and "View Album...

Casual Listener

Expected Behavior: When clicking on the "..." option from either the "Now Playing" screen or a list of songs, a series of options is shown (Like, Add to Playlist, Add to Queue, etc). Two of these opt...

494 Views

0 replies

0 likes

ios menus
  • 494 Views
  • 0 replies
  • 0 likes

Random pausing and skipping of music

Plan: PremiumCountry: United States Device: iPhone 6Operating SystemiOS 10 My Question or Issue: when listening to music story randomly will pause or skip a song without me selecting anything. I have tried deleting and reinstalling, logging out of al...

Casual Listener

  Plan: Premium Country: United States    Device: iPhone 6 Operating System iOS 10   My Question or Issue: when listening to music story randomly will pause or skip &...

apolo2001

Casual Listener

1025 Views

5 replies

0 likes

  • 1025 Views
  • 5 replies
  • 0 likes

Spotify Connect IOS Sonos

Spotify connect can no longer find any speakers on SONOS and after several attempts to try and work out what this is mDNS, Multicast etc. I still cannot get this to work. I have also removed the firewall reverting back to the standard Virgin router w...

Casual Listener

Spotify connect can no longer find any speakers on SONOS and after several attempts to try and work out what this is mDNS, Multicast etc. I still cannot get this to work. I have also removed the fire...

meercat22

Casual Listener

729 Views

2 replies

1 likes

  • 729 Views
  • 2 replies
  • 1 likes

Playback error with Sonos

PlanPremiumCountryUKDevice(iPhone 7 plus)Operating System(iOS) for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the connection to all my Sonos speakers. The sync drops off and I then can’t adju...

Visitor

Plan Premium Country UK Device (iPhone 7 plus) Operating System (iOS)   for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the con...

user-removed

Not applicable

2106 Views

5 replies

1 likes

  • 2106 Views
  • 5 replies
  • 1 likes

Superuser Contribution No aparece biblioteca

YaRecientemente acabo de volver a Spotify y ya he cambiado a Premium y parece como si tuviera gratis mi cuenta, ya que no aparece la biblioteca y al momento de querer agregar mis canciones a la biblioteca, al tocar el corazón aparece "se agregó a can...

Newbie

YaRecientemente acabo de volver a Spotify y ya he cambiado a Premium y parece como si tuviera gratis mi cuenta, ya que no aparece la biblioteca y al momento de querer agregar mis canciones a la bibli...

Peter

Spotify Legend

2751 Views

1 replies

0 likes

Premium
  • 2751 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all my music

PlanPremiumCountry DeviceAll My Question or IssueAll of my saved songs are gone from my library and replaced with random songs. I've already checked and my account is secure.

Casual Listener

Plan Premium Country   Device All   My Question or Issue All of my saved songs are gone from my library and replaced with random songs. I've already checked and my account is secure...

Peter

Spotify Legend

1485 Views

6 replies

1 likes

  • 1485 Views
  • 6 replies
  • 1 likes

Superuser Contribution iPhone Logout issue.

Hello!! Im trying to logout of the app on my phone. Nothing happens when I tap on”logout”. I have uninstalled and reinstalled that didn’t seem to work. My reason for doing this is I set up through Facebook but I don’t want to do that anymore. I have ...

Newbie

Hello!!  Im trying to logout of the app on my phone. Nothing happens when I tap on”logout”.  I have uninstalled and reinstalled that didn’t seem to work. My reason for doing this is I set...

Katerina

Spotify Legend

5058 Views

1 replies

0 likes

iphone
logout
  • 5058 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with my playlist

A few weeks ago I got some problems with my playlist. It was deleted and I didn't it, and for some strange reason, random playlists are added to my account, this problem is so annoying. In addition, when I close the app and want to reopen it, I need ...

Casual Listener

A few weeks ago I got some problems with my playlist. It was deleted and I didn't it, and for some strange reason, random playlists are added to my account, this problem is so annoying.   ...

Jemi

Spotify Legend

817 Views

2 replies

0 likes

  • 817 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problem with Airpods 2

PremiumCountry Device(iPhone Operating System(iOS 12.2) My Question or IssueRecently I purchased the second generation AirPods. From the beginning I noticed problems with the double tap method since it rarely switch track. On top of that, sometimes w...

Regular

  Premium Country   Device (iPhone 😎 Operating System (iOS 12.2)   My Question or Issue Recently I purchased the second generation AirPods. From the beginning I noticed prob...

Peter

Spotify Legend

13367 Views

15 replies

2 likes

  • 13367 Views
  • 15 replies
  • 2 likes

Superuser Contribution Swipe left = dislike

Extremely annoying when swiping left for iPhone unlikes a song. Make it possible to make your own settings for swiping!

Casual Listener

Extremely annoying when swiping left for iPhone unlikes a song. Make it possible to make your own settings for swiping! 

Peter

Spotify Legend

904 Views

1 replies

1 likes

settings
Swipe
  • 904 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to downlod a particular song in a album??

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

855 Views

1 replies

0 likes

  • 855 Views
  • 1 replies
  • 0 likes

Spotify pauses on its own (iPad Mini 4, iOS 12)

PlanFree/PremiumCountryUnited StatesDevice(iPad Mini 4)Operating System(iOS 12) My Question or IssueI have my iPad turned on 24/7 playing music out of my amplifier. Whenever I come back to it in the morning, the music is paused. There’s no reason it ...

Casual Listener

Plan Free/Premium Country United States Device (iPad Mini 4) Operating System (iOS 12)   My Question or Issue I have my iPad turned on 24/7 playing music out of my amplifier. Whenever ...

Billy-J

Spotify Star

1433 Views

5 replies

0 likes

  • 1433 Views
  • 5 replies
  • 0 likes

Google Home will play Premium songs but not Spotify Premium Playlists

I can play specific songs from Spotify Premium on my Google Home Mini. This came after much effort to link Spotify Premium to Google Home using Google Home app. However, my playlists are not available despite pronouncing them correctly.

Newbie

I can play specific songs from Spotify Premium on my Google Home Mini. This came after much effort to link Spotify Premium to Google Home using Google Home app. However, my playlists are not availabl...

644 Views

0 replies

0 likes

Google Home
Spotify
  • 644 Views
  • 0 replies
  • 0 likes

Problema con iPhone x

Ho un problema su iPhone X. Quando provo a scaricare la versione premium sia quella dei 3 mesi sia quella mensile, mi dice che non è possibile scarire spotify premium da quest app. Cosa devo fare? Ho provato a disinstallare e rinstallare ma niente

Newbie

Ho un problema su iPhone X. Quando provo a scaricare la versione premium sia quella dei 3 mesi sia quella mensile, mi dice che non è possibile scarire spotify premium da quest app. Cosa devo fare? Ho...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Playback error with Sonos

PlanPremiumCountryUKDevice(iPhone 7 plus)Operating System(iOS 10.) for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the connection to all my Sonos speakers. The sync drops off and I then can’t ...

Visitor

Plan Premium Country UK Device (iPhone 7 plus) Operating System (iOS 10.)   for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes