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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137202 Views
  • 503 replies
  • 108 likes
  • 137202 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 95451 Views
  • 19 replies
  • 38 likes
  • 95451 Views
  • 19 replies
  • 38 likes

Volume fluctuates with chrome cast

PlanPremiumCountryCanadaDeviceiPhone XS Operating SystemiOS 12 My Question or IssueThe volume when I cast through my google chrome cast to my tv fluctuates up and down on its own with every song and it’s super annoying. If i can’t find a solution the...

  • Newbie
  •   Plan Premium Country Canada Device iPhone XS  Operating System iOS 12   My Question or Issue The volume when I cast through my google chrome cast to my tv fluctuates up an...
  • 509 Views
  • 0 replies
  • 0 likes
  • 509 Views
  • 0 replies
  • 0 likes

Spotify - CarPlay Issue

Plan PremiumCountry USADevice iPhone XSOperating System iOS 12.2 My Question or Issue Using CarPlay in BMW, Spotify plays the first 2 seconds of a song and then goes silent. The song appears to still be going, but no audio output comes through the sp...

  • Casual Listener
  • Plan Premium Country USA Device iPhone XS Operating System iOS 12.2   My Question or Issue   Using CarPlay in BMW, Spotify plays the first 2 seconds of a song and then goes silent. T...
  • xr-t_0z6cj4s
  • Casual Listener
  • 4864 Views
  • 5 replies
  • 3 likes
  • 4864 Views
  • 5 replies
  • 3 likes

Can't enable Spotify Voice

PlanPremium CountryUS DeviceiPhone XR My Question or IssueI am not seeing any option to enable Spotify Voice. Spotify isn't listed in my phone's microphone permissions, and a long press on the search button in the app doesn't trigger the voice prompt...

  • Newbie
  • Plan Premium   Country US   Device iPhone XR   My Question or Issue I am not seeing any option to enable Spotify Voice.  Spotify isn't listed in my phone's microphone pe...
  • 466 Views
  • 0 replies
  • 0 likes
  • 466 Views
  • 0 replies
  • 0 likes

Gapless playback

PlanPremiumCountryU.S.DeviceiPhone 8Operating SystemIOS 12.2 My Question or IssueFor some reason, I figured out the gapless playback option while scrolling through an official playlist from "Power Gaming". During a song I switched to the next to have...

  • Newbie
  • Plan Premium Country U.S. Device iPhone 8 Operating System IOS 12.2   My Question or Issue For some reason, I figured out the gapless playback option while scrolling through an officia...
  • Bittencourt
  • Spotify Star
  • 946 Views
  • 1 replies
  • 0 likes
  • 946 Views
  • 1 replies
  • 0 likes

Connected with Facebook

My first Spotify account was connected through my Facebook and it was a premium account. When I decided to delete my Facebook it logged me out of my Spotify and I could not log back in, it basically erased my Spotify account However I am still gettin...

  • Visitor
  • My first Spotify account was connected through my Facebook and it was a premium account. When I decided to delete my Facebook it logged me out of my Spotify and I could not log back in, it basically ...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Search bar entry and results

PlanPremiumCountryUSADeviceiPhone 10s, iPad ProOperating SystemiOS 10 My Question or Issue As a jazz musician, I search for song titles to study different versions of the same songs by all artists.The search bar attempts to auto complete the title wh...

  • Newbie
  •   Plan Premium Country USA Device iPhone 10s, iPad Pro Operating System iOS 10   My Question or Issue   As a jazz musician, I search for song titles to study different vers...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

Can’t login iOS

Family PlanUSAiphone 7plusiOS 12.2 My Question or Issue I’m unable to log into the iOS Spotify app. I can log in via Safari and my husband is able to login via his android. I’ve changed password 3 times.Error msg: This email and password combination ...

  • Casual Listener
  • Family Plan USA iphone 7plus iOS 12.2   My Question or Issue   I’m unable to log into the iOS Spotify app.  I can log in via Safari and my husband is able to login via his andro...
  • Nico
  • Community Legend
  • 1582 Views
  • 5 replies
  • 0 likes
  • 1582 Views
  • 5 replies
  • 0 likes

Skipping like a scratched CD

PlanPremium iphone 7 latest update Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue when I’m playing my saved offline songs the playback is skipping like a scratched CD. Have tried force resetting the app and also turning ...

  • Casual Listener
  • Plan Premium  iphone 7 latest update Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   when I’m playing my saved offline songs the playbac...
  • Bittencourt
  • Spotify Star
  • 4446 Views
  • 6 replies
  • 0 likes
  • 4446 Views
  • 6 replies
  • 0 likes

Musixmatch playlist for identified songs not working

PlanFamily PremiumCountryAustralia DeviceiPhone Operating SystemLatest iOS My Question or Issue I was using Musixmatch to identify musics and then sync the result to the playlist "Discovered by Musixmatch" It worked well previously. But recently I do...

  • Newbie
  • Plan Family Premium Country Australia   Device iPhone  Operating System Latest iOS   My Question or Issue   I was using Musixmatch to identify musics and then sync the...
  • 450 Views
  • 0 replies
  • 0 likes
  • 450 Views
  • 0 replies
  • 0 likes

Spotify stop playing a playlist after 3 or 4 tracks

PlanPremiumCountryBelgiumDevice(iPad 4 mini)Operating System(iOS) My Question or IssueHi, I have lately an issue with spotify app on my IPad 4 mini; the playlist stop after playing 3 or 4 tracks. I also noticed that the app stays showing the first tr...

  • Casual Listener
  • Plan Premium Country Belgium Device (iPad 4 mini) Operating System (iOS)   My Question or Issue Hi, I have lately an issue with spotify app on my IPad 4 mini; the playlist stop after p...
  • Billy-J
  • Spotify Star
  • 798 Views
  • 3 replies
  • 0 likes
  • 798 Views
  • 3 replies
  • 0 likes

Instagram stories will not share from Spotify following latest updates. You

Hello all. Definitely an issue again. Did the whole thing , uninstalled and reinstalled both Instagram as well as Spotify - several times! - does not solve the issue. Tapping the share to IG just takes me to the Instagram feed. Used to be a big in th...

  • Newbie
  • Hello all. Definitely an issue again.  Did the whole thing , uninstalled and reinstalled both Instagram as well as Spotify - several times! - does not solve the issue. Tapping the share to IG j...
  • 338 Views
  • 0 replies
  • 0 likes
  • 338 Views
  • 0 replies
  • 0 likes

Music keeps pausing on Iphone 7

PlanPremiumCountryFrance DeviceiPhone 7Operating SystemiOS 10 My Question or IssueHi, I know this issue has been adressed many many times on the forum, but I’m starting to get very frustrated with Spotify. I listen to music all the time, and the fact...

  • Newbie
  • Plan Premium Country France   Device iPhone 7 Operating System iOS 10   My Question or Issue Hi,    I know this issue has been adressed many many times on the forum, ...
  • 470 Views
  • 0 replies
  • 1 likes
  • 470 Views
  • 0 replies
  • 1 likes

iPhone app not fitting plus iPhone screen size

PlanPremiumCountry United StatesDeviceiPhone 8+Operating SystemiOS 12.1.2 My Question or IssueAfter the last update (the one to support the XS Max), when songs are played the player buttons do not go to the top of the screen where they are supposed t...

  • Casual Listener
  • Plan Premium Country  United States Device iPhone 8+ Operating System iOS 12.1.2  My Question or Issue After the last update (the one to support the XS Max), when songs are played ...
  • Peter
  • Spotify Legend
  • 2040 Views
  • 12 replies
  • 3 likes
  • 2040 Views
  • 12 replies
  • 3 likes

Solved!! After latest update app crashes constantly

Ios 10.3 I can get about 30-40 seconds playing and then it pauses. When I app switch back to Spotify it reloads and starts the song from the beginning and then crashes in the same spot. I skipped to next song and it does the same thing.

  • Regular
  • Ios 10.3   I can get about 30-40 seconds playing and then it pauses.  When I app switch back to Spotify it reloads and starts the song from the beginning and then crashes in the same spot...
  • Nico
  • Community Legend
  • 633 Views
  • 1 replies
  • 0 likes
  • 633 Views
  • 1 replies
  • 0 likes

Playback stops when lock the screen

PlanPremium DeviceiPhone XSOperating SystemiOS 12.3 My Question or IssueWhen the screen was locked (auto or manually), the playback stops. Also, when you move on Settings menu of iOS or when you open another non audio playng app.

  • Casual Listener
  • Plan Premium   Device iPhone XS Operating System iOS 12.3   My Question or Issue When the screen was locked (auto or manually), the playback stops. Also, when you move on Settings ...
  • Bittencourt
  • Spotify Star
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

Heart button makes it easy to accidentally removed songs

I have a concern about teh heart button. It's always present even when viewing your favorite songs, which makes it very easy to accidentally click on it and removed songs by mistake without even noticing, this is even more vident on iOS where the son...

  • Newbie
  •   I have a concern about teh heart button. It's always present even when viewing your favorite songs, which makes it very easy to accidentally click on it and removed songs by mistake without e...
  • 1217 Views
  • 0 replies
  • 3 likes
  • 1217 Views
  • 0 replies
  • 3 likes

Phone does not respond to home button

I use Spotify on my iPhone 5. I get this bug often, though not always. When playing music with the screen locked, sometimes, when I press the home button, nothing happens. The phone does not respond at all. If I press the home button a second time, i...

  • Music Fan
  • I use Spotify on my iPhone 5.  I get this bug often, though not always.  When playing music with the screen locked, sometimes, when I press the home button, nothing happens.  The phone...
  • ElainaD
  • Composer
  • 721 Views
  • 1 replies
  • 0 likes
  • 721 Views
  • 1 replies
  • 0 likes

Looks like some front end issue in the devices menu

Plan : PremiumCountry: IsraelOperating SystemiOS 12.2 in the devices menu when connected to the BT device the green text overlays the grey one in the background, as can be seen below in the attachment

  • Newbie
  • Plan : Premium Country: Israel Operating System iOS 12.2   in the devices menu when connected to the BT device the green text overlays the grey one in the background, as can be seen be...
  • Bittencourt
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Possible Bug?

PlanPremium CountryUnited States DeviceiPhone X Operating SystemiOS 12.2 My Question or IssueWhenever I’m synced with a Bluetooth device or plugged into an AUX cord and I disconnect and lock my phone the music will begin to play again until a close t...

  • Newbie
  • Plan Premium   Country United States   Device iPhone X   Operating System iOS 12.2   My Question or Issue Whenever I’m synced with a Bluetooth device  or plugged...
  • Nico
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Alphabet Scrollbar missing

PlanPremiumCountrySpainDeviceIphone XOperating System(iOS 12 My Question or Issue Eversince I updated to the most recent version, the alphabet scrollbar that used to be on the right side of the “saved songs” playlist, now known as “liked songs” is go...

  • Casual Listener
  •   Plan Premium Country Spain Device Iphone X Operating System (iOS 12   My Question or Issue   Eversince I updated to the most recent version, the alphabet scrollbar that u...
  • josedpb14
  • Casual Listener
  • 1022 Views
  • 2 replies
  • 7 likes
  • 1022 Views
  • 2 replies
  • 7 likes