Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237953 Views

27 replies

5 likes

  • 237953 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119187 Views

117 replies

13 likes

Other
  • 119187 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2718 Views

0 replies

0 likes

iOS
  • 2718 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305628 Views

62 replies

16 likes

  • 305628 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130940 Views

19 replies

38 likes

  • 130940 Views
  • 19 replies
  • 38 likes

Superuser Contribution Bluesound node 2i

NorwayNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Window...

Visitor

NorwayNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,...

Peter

Spotify Legend

2122 Views

4 replies

0 likes

  • 2122 Views
  • 4 replies
  • 0 likes

Superuser Contribution Weekly playlists keep suggesting songs I don't like?

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid Oreo My Question or IssueRecently I've had a song that keeps popping up on my weekly playlists in spite of the fact that I keep hitting 'dislike' when it comes up. I found an older thread that...

Casual Listener

Plan Premium Country USA Device Moto G6 Operating System Android Oreo   My Question or Issue Recently I've had a song that keeps popping up on my weekly playlists in spite of the ...

Peter

Spotify Legend

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes

When offline the swipe right motion on album tracks does not work as expected

Reading https://community.spotify.com/t5/Ongoing-Issues/Reporting-a-bug-How-does-this-work/idi-p/908157, I went and found an existing thread https://community.spotify.com/t5/iOS-iPhone-iPad/Queue-swipe-won-t-work-offline/m-p/4329776, yet it seems bot...

Casual Listener

Reading https://community.spotify.com/t5/Ongoing-Issues/Reporting-a-bug-How-does-this-work/idi-p/908157, I went and found an existing thread https://community.spotify.com/t5/iOS-iPhone-iPad/Queue-swi...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcasts aren’t updating after may 11th

Now I don’t know if this is normal but when i get on the app my podcasts aren’t being regularly updated and even when i look it up on safari and try to play it, it just plays the latest episode in the library

Casual Listener

Now I don’t know if this is normal but when i get on the app my podcasts aren’t being regularly updated and even when i look it up on safari and try to play it, it just plays the latest episode in th...

Peter

Spotify Legend

799 Views

1 replies

0 likes

  • 799 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify iOS app skips in the middle of the song

PlanPremiumDeviceiPhone XOperating SystemiOS10 My Question or IssueI have subscribed to a public playlist called Beast Mode and everytime I play the song “Wow” by Post Malone in that playlist, it would skip to the next song in the middle of the song ...

Casual Listener

Plan Premium Device iPhone X Operating System iOS10   My Question or Issue I have subscribed to a public playlist called Beast Mode and everytime I play the song “Wow” by Post Malone in ...

Peter

Spotify Legend

1537 Views

3 replies

0 likes

  • 1537 Views
  • 3 replies
  • 0 likes

Superuser Contribution Only Shuffle possible. Premium Account.

Since yesterday I cannot start playing albums / playlists. Only shuffle mode is available. I have a premium account (even shown in my account settings, status is ok). iOS, Spotify 8.5.5.715 Log Off / Log on did not help. Reinstallation of the app did...

Newbie

Since yesterday I cannot start playing albums / playlists. Only shuffle mode is available. I have a premium account (even shown in my account settings, status is ok). iOS, Spotify 8.5.5.715 Log Off /...

Peter

Spotify Legend

1281 Views

3 replies

2 likes

  • 1281 Views
  • 3 replies
  • 2 likes

Superuser Contribution Repeat always on

Plan - PremiumCountry - U.S.A DeviceiPhone SROperating System12.2 So everytime I go to click on a recently new released song and play that song. There may be only one track. Then it repeats itself after it has played. Sometimes, I do this at a red li...

Gig Goer

Plan - Premium Country - U.S.A   Device iPhone SR Operating System 12.2   So everytime I go to click on a recently new released song and play that song. There may be only one t...

Peter

Spotify Legend

904 Views

1 replies

1 likes

  • 904 Views
  • 1 replies
  • 1 likes

Superuser Contribution apple watch

am i able to listen to spotify from my apple watch 3 via my wireless earpods?? i have the app on my watch but it does NOT play??

Casual Listener

am i able to listen to spotify from my apple watch 3 via my wireless earpods??  i have the app on my watch but it does NOT play??

Peter

Spotify Legend

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

podcast download speed

PlanPremiumCountryAustraliaDeviceiPhone XROperating SystemiOS10 My Question or IssueI have a new phone, latest version of app, family premium account, plenty of data, can save songs fast, but downloading podcasts is almost impossible - spinning wheel...

Newbie

Plan Premium Country Australia Device iPhone XR Operating System iOS10   My Question or Issue I have a new phone, latest version of app, family premium account, plenty of data, can sav...

559 Views

0 replies

0 likes

  • 559 Views
  • 0 replies
  • 0 likes

Carplay iOS - forwards two seconds on app switch

When I switch to another app, dag Google Maps, and then back to Spotify in Apple Carplay it forwards the track 2 seconds every time. It just recently started to do this and it's not a behavior I have seen before. On latest version of Spotify on iOS.

Casual Listener

When I switch to another app, dag Google Maps, and then back to Spotify in Apple Carplay it forwards the track 2 seconds every time. It just recently started to do this and it's not a behavior I have...

483 Views

0 replies

0 likes

  • 483 Views
  • 0 replies
  • 0 likes

I’ve made a massive mistake and thumbed up Al Stewart’s Year of the Cat. I don’t want to hear it!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

461 Views

0 replies

0 likes

How to undo a thumbs up
  • 461 Views
  • 0 replies
  • 0 likes

Can I revert to old version of Spotify?

PlanPremiumCountry DeviceIPhone XR Operating System My Question or IssueHi there,Is it possible to revert to the previous version as the latest update is awfulMany thanks.

Casual Listener

Plan Premium Country   Device IPhone XR   Operating System     My Question or Issue Hi there, Is it possible to revert to the previous version as the latest update is ...

Poon-Job

Casual Listener

866 Views

1 replies

6 likes

  • 866 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify Voice Background Music

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 12.2 My Issue is with Spotify Voice I love using the feature to play music by Voice but lately with the last few updates when I longpress the magnifying glass the song that is playing will contin...

Casual Listener

Plan Premium Country USA Device iPhone X Operating System iOS 12.2   My Issue is with Spotify Voice  I love using the feature to play music by Voice but lately with the last few u...

SeaG

Casual Listener

1871 Views

2 replies

0 likes

bluetooth
bug
Car Bluetooth
Spotify Voice
  • 1871 Views
  • 2 replies
  • 0 likes

I will cancel my premium membership if you don't bring back the quick scroll option.

Apparently Spotify had the bright idea to remove the quick scroll option where clicking on a letter on the right hand side moves you straight to that artist, they have also removed the option of a song disappearing after you swipe left to remove it w...

Casual Listener

Apparently Spotify had the bright idea to remove the quick scroll option where clicking on a letter on the right hand side moves you straight to that artist, they have also removed the option of a so...

429 Views

0 replies

2 likes

  • 429 Views
  • 0 replies
  • 2 likes

Offline Album Tracklists Do Not Load

For the last few weeks I have not been able to listen to my offline albums when I have no Internet connection (e. g. on the train / plane). All I get is a black screen (ref. attached screenshot) which makes me think it is trying and obviously failing...

Casual Listener

For the last few weeks I have not been able to listen to my offline albums when I have no Internet connection (e. g. on the train / plane). All I get is a black screen (ref. attached screenshot) whic...

MaNuPF

Casual Listener

1329 Views

3 replies

1 likes

album
iPhone XS Max
  • 1329 Views
  • 3 replies
  • 1 likes

Superuser Contribution Driving mode

PlanPremiumCountryHungaryDeviceiPhone SEOperating SystemiOS 12.1.4 My Question or IssueA few weeks ago, a new feature appeared, the driving mode, which is very useful to me, as I often listen to music on Spotify while driving. However, it would be ve...

Regular

Plan Premium Country Hungary Device iPhone SE Operating System iOS 12.1.4   My Question or Issue A few weeks ago, a new feature appeared, the driving mode, which is very useful to me, ...

Adam87487

Regular

2512 Views

2 replies

1 likes

  • 2512 Views
  • 2 replies
  • 1 likes

Superuser Contribution Shuffle Album Artwork Bug 8.5.x

I am on an iPhone 6 running iOS 10.2, my phone is jailbroken but o have no tweaks that inject into Spotify. I have tested this on all 8.5.x versions and it does not exist on 8.4.x. When I shuffle all of my songs, the song and album artwork correctly ...

Casual Listener

I am on an iPhone 6 running iOS 10.2, my phone is jailbroken but o have no tweaks that inject into Spotify. I have tested this on all 8.5.x versions and it does not exist on 8.4.x.   When I sh...

Jerreby

Casual Listener

1165 Views

2 replies

0 likes

album art
album artwork
bug
shuffle bug
  • 1165 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify home page freeze on Ipad

When I open Spotify app on my iPad, the home screen shows as picture below.And when I try to drag the screen up or down the app will freeze and automatically shut down. However, when I choose song lists showed on home screen, the app runs normally. A...

Newbie

When I open Spotify app on my iPad, the home screen shows as picture below. And when I try to drag the screen up or down the app will freeze and automatically shut down. However, when I choose song ...

Peter

Spotify Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queuing without internet

PlanPremiumCountryUnited KingdomDeviceIPhone XOperating SystemiOS 12.2 My Question or IssueWhen I have poor/no internet connection, you have to go to the three dots then add to queue to queue a song, queuing by swiping the song right doesn’t work - I...

Newbie

  Plan Premium Country United Kingdom Device IPhone X Operating System iOS 12.2   My Question or Issue When I have poor/no internet connection, you have to go to the three dots t...

Peter

Spotify Legend

1015 Views

1 replies

1 likes

  • 1015 Views
  • 1 replies
  • 1 likes

I'm trying to connect my facebook and spotify accounts together but I get a message saying

Help! I do not have access to desktop, only my iphone 5SE. I'm trying to connect my facebook and spotify accounts together but I get a message saying "Sorry there has been a temporary error, please try again later."How do I solve this?It seems to be ...

Newbie

Help! I do not have access to desktop, only my iphone 5SE. I'm trying to connect my facebook and spotify accounts together but I get a message saying "Sorry there has been a temporary error, please t...

Jpgchief

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes