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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85992 Views
  • 19 replies
  • 38 likes
  • 85992 Views
  • 19 replies
  • 38 likes

iPhone app not fitting plus iPhone screen size

PlanPremiumCountry United StatesDeviceiPhone 8+Operating SystemiOS 12.1.2 My Question or IssueAfter the last update (the one to support the XS Max), when songs are played the player buttons do not go to the top of the screen where they are supposed t...

  • Casual Listener
  • Plan Premium Country  United States Device iPhone 8+ Operating System iOS 12.1.2  My Question or Issue After the last update (the one to support the XS Max), when songs are played ...
  • Peter
  • Spotify Legend
  • 1988 Views
  • 12 replies
  • 3 likes
  • 1988 Views
  • 12 replies
  • 3 likes

Solved!! After latest update app crashes constantly

Ios 10.3 I can get about 30-40 seconds playing and then it pauses. When I app switch back to Spotify it reloads and starts the song from the beginning and then crashes in the same spot. I skipped to next song and it does the same thing.

  • Regular
  • Ios 10.3   I can get about 30-40 seconds playing and then it pauses.  When I app switch back to Spotify it reloads and starts the song from the beginning and then crashes in the same spot...
  • Nico
  • Community Legend
  • 622 Views
  • 1 replies
  • 0 likes
  • 622 Views
  • 1 replies
  • 0 likes

Playback stops when lock the screen

PlanPremium DeviceiPhone XSOperating SystemiOS 12.3 My Question or IssueWhen the screen was locked (auto or manually), the playback stops. Also, when you move on Settings menu of iOS or when you open another non audio playng app.

  • Casual Listener
  • Plan Premium   Device iPhone XS Operating System iOS 12.3   My Question or Issue When the screen was locked (auto or manually), the playback stops. Also, when you move on Settings ...
  • Bittencourt
  • Spotify Star
  • 556 Views
  • 1 replies
  • 0 likes
  • 556 Views
  • 1 replies
  • 0 likes

Heart button makes it easy to accidentally removed songs

I have a concern about teh heart button. It's always present even when viewing your favorite songs, which makes it very easy to accidentally click on it and removed songs by mistake without even noticing, this is even more vident on iOS where the son...

  • Newbie
  •   I have a concern about teh heart button. It's always present even when viewing your favorite songs, which makes it very easy to accidentally click on it and removed songs by mistake without e...
  • 1197 Views
  • 0 replies
  • 3 likes
  • 1197 Views
  • 0 replies
  • 3 likes

Phone does not respond to home button

I use Spotify on my iPhone 5. I get this bug often, though not always. When playing music with the screen locked, sometimes, when I press the home button, nothing happens. The phone does not respond at all. If I press the home button a second time, i...

  • Music Fan
  • I use Spotify on my iPhone 5.  I get this bug often, though not always.  When playing music with the screen locked, sometimes, when I press the home button, nothing happens.  The phone...
  • ElainaD
  • Composer
  • 700 Views
  • 1 replies
  • 0 likes
  • 700 Views
  • 1 replies
  • 0 likes

Looks like some front end issue in the devices menu

Plan : PremiumCountry: IsraelOperating SystemiOS 12.2 in the devices menu when connected to the BT device the green text overlays the grey one in the background, as can be seen below in the attachment

  • Newbie
  • Plan : Premium Country: Israel Operating System iOS 12.2   in the devices menu when connected to the BT device the green text overlays the grey one in the background, as can be seen be...
  • Bittencourt
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Possible Bug?

PlanPremium CountryUnited States DeviceiPhone X Operating SystemiOS 12.2 My Question or IssueWhenever I’m synced with a Bluetooth device or plugged into an AUX cord and I disconnect and lock my phone the music will begin to play again until a close t...

  • Newbie
  • Plan Premium   Country United States   Device iPhone X   Operating System iOS 12.2   My Question or Issue Whenever I’m synced with a Bluetooth device  or plugged...
  • Nico
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Alphabet Scrollbar missing

PlanPremiumCountrySpainDeviceIphone XOperating System(iOS 12 My Question or Issue Eversince I updated to the most recent version, the alphabet scrollbar that used to be on the right side of the “saved songs” playlist, now known as “liked songs” is go...

  • Casual Listener
  •   Plan Premium Country Spain Device Iphone X Operating System (iOS 12   My Question or Issue   Eversince I updated to the most recent version, the alphabet scrollbar that u...
  • josedpb14
  • Casual Listener
  • 1005 Views
  • 2 replies
  • 7 likes
  • 1005 Views
  • 2 replies
  • 7 likes

my iOS and macOS keeps playing one specific song.

PlanpremiumCountryukDeviceiphone x and macbook proOperating Systemios and mac os latest on april/2019 My Question or Issueon both phone and laptop, regardless of what playlist or song i am playing, after a few songs (usually 3-5), it keeps playing th...

  • Newbie
  •   Plan premium Country uk Device iphone x and macbook pro Operating System ios and mac os latest on april/2019   My Question or Issue on both phone and laptop, regardless of what...
  • Bittencourt
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

i miss the old behind the lyrics for iOS

PlanPremiumCountryUKDeviceiPod TouchOperating SystemiOS 12. My Question or IssueI miss the old Behind the Lyrics on the new Spotfiy app for iOS. These 2 posts below will explain all but TL;DR, it was prettier and it was snappier and I have been compl...

  • Roadie
  •   Plan Premium Country UK Device iPod Touch Operating System iOS 12.   My Question or Issue I miss the old Behind the Lyrics on the new Spotfiy app for iOS. These 2 posts below w...
  • 584 Views
  • 0 replies
  • 0 likes
  • Behind the lyrics
    Ideas
    iOS
    Lyrics.
  • 584 Views
  • 0 replies
  • 0 likes

Are the Behind The Lyrics feature no longer available on the iPad?

Last night, I tweeted to Spotify Cares on twitter asking them why the Behind The Lyrics feature is no longer shown on the iPad, and today they tweeted back to me saying that i’s currently no on the iPad! How can it not be on the iPad now when it was ...

  • Regular
  • Last night, I tweeted to Spotify Cares on twitter asking them why the Behind The Lyrics feature is no longer shown on the iPad, and today they tweeted back to me saying that i’s currently no on the i...
  • commute1
  • Roadie
  • 10000 Views
  • 5 replies
  • 0 likes
  • 10000 Views
  • 5 replies
  • 0 likes

Recently played artists directs to artist profile

PlanPremiumCountry DeviceiPhone 7Operating SystemiOS 12 My Question or IssueRecently, there was a change to the iOS app which effected the recently played feature. Before the update, tapping an artist on recently played would direct to the songs in m...

  • Newbie
  • Plan Premium Country   Device iPhone 7 Operating System iOS 12   My Question or Issue Recently, there was a change to the iOS app which effected the recently played feature. Befor...
  • bd42
  • Casual Listener
  • 1662 Views
  • 7 replies
  • 7 likes
  • update bug
  • 1662 Views
  • 7 replies
  • 7 likes

How to switch online?

Hi I have downgraded to the free package and it came up saying I needed to be online but I can’t seem to find where online is?as all of my songs from before Arnt there

  • Regular
  • Hi I have downgraded to the free package and it came up saying I needed to be online but I can’t seem to find where online is?as all of my songs from before Arnt  there  
  • Xsarahlcx
  • Regular
  • 864 Views
  • 8 replies
  • 0 likes
  • 864 Views
  • 8 replies
  • 0 likes

Cobi.Bike App

Why doesn‘t Spotify support the Cobi.Bike app on IOS?

  • Newbie
  • Why doesn‘t Spotify support the Cobi.Bike app on IOS?
  • 796 Views
  • 0 replies
  • 1 likes
  • 796 Views
  • 0 replies
  • 1 likes

Any way to play my saved songs by a single artist?

hi,As I'm sure most of you on this forum are aware of, the new UI removed a bunch of essential features. The thing I miss the most is being able to play saved songs I have from one artist from the 'artists' page. I rarely save an artist's entire disc...

  • Casual Listener
  • hi, As I'm sure most of you on this forum are aware of, the new UI removed a bunch of essential features. The thing I miss the most is being able to play saved songs I have from one artist from th...
  • 1798 Views
  • 0 replies
  • 13 likes
  • 1798 Views
  • 0 replies
  • 13 likes

Songs not playing

PlanFree CountryUSADeviceiPhone 8+ and iPad Air 4th(?) genOperating SystemiOS 10 There are two albums that I have finally managed to find after searching many apps for (including Spotify, it's just that originally they were very hard to find), but no...

  • Casual Listener
  • Plan Free  Country USA Device iPhone 8+ and iPad Air 4th(?) gen Operating System iOS 10   There are two albums that I have finally managed to find after searching many apps for (in...
  • Nico
  • Community Legend
  • 486 Views
  • 3 replies
  • 0 likes
  • 486 Views
  • 3 replies
  • 0 likes

Songs have to be double clicked?

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 10My Question or Issuesince the newest app update on, I want to say Sunday, my Spotify has become basically unusable on iOS. Clicking on a song on my phone doesn’t play the song. It just stops pla...

  • Regular
  • Plan Premium Country US Device iPhone 8 Operating System iOS 10 My Question or Issue since the newest app update on, I want to say Sunday, my Spotify has become basically unusable on iOS.&nb...
  • Loxer
  • Community Legend
  • 2756 Views
  • 9 replies
  • 2 likes
  • 2756 Views
  • 9 replies
  • 2 likes

Songs keep skipping - urgent

Hi I have a premium subscription and use Spotify playlists for my classes (I’m an pilates jnteuctor). The playlists seem to be working ok now but they have randomally starting skipping songs (playing about 10 seconds and then playing 10 seconds of an...

  • Casual Listener
  • Hi   I have a premium subscription and use Spotify playlists for my classes (I’m an pilates jnteuctor).   The playlists seem to be working ok now but they have randomally starting skipp...
  • Loxer
  • Community Legend
  • 730 Views
  • 3 replies
  • 0 likes
  • 730 Views
  • 3 replies
  • 0 likes

Liked one song, but whole album added to library

PlanPremiumCountryGermany DeviceiPhone X / iPad ProOperating SystemiOS 12.2 My Question or IssueWhen I favorite/like/add one song to my library and then go to Library > Albums, the whole album is displayed there, even though I just liked one song of ...

  • Visitor
  • Plan Premium Country Germany   Device iPhone X / iPad Pro Operating System iOS 12.2   My Question or Issue When I favorite/like/add one song to my library and then go to Library ...
  • 328 Views
  • 0 replies
  • 0 likes
  • bug
  • 328 Views
  • 0 replies
  • 0 likes

Update 8.5.0.833 won’t play via Airplay on iOS

Plan: PremiumCountry: USA Devices: iPhone and iPad ProOperating System: iOS 12.1.x Since updating to Spotify 8.5, the music stops playing over Airplay devices after a brief second of sound, but the “play” / progress indicator / song count continues t...

  • Casual Listener
  • Plan: Premium Country: USA   Devices: iPhone and  iPad Pro Operating System: iOS 12.1.x   Since updating to Spotify 8.5, the music stops playing over Airplay devic...
  • 805 Views
  • 0 replies
  • 0 likes
  • 805 Views
  • 0 replies
  • 0 likes