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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30773 Views

40 replies

9 likes

  • 30773 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95501 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293908 Views

60 replies

15 likes

  • 293908 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123838 Views

19 replies

38 likes

  • 123838 Views
  • 19 replies
  • 38 likes

Getting local files to download into playlists on my iphone XR

PlanPremiumCountryUSADeviceIphone XROperating SystemiOS 12.3 My Question or IssueHi. I am having trouble syncing local files from my PC (Windows 10) to the Spotify playlists I have downloaded to my iphone XR. I have about 100 hour-long playlists that...

Newbie

Plan Premium Country USA Device Iphone XR Operating System iOS 12.3   My Question or Issue Hi. I am having trouble syncing local files from my PC (Windows 10) to the Spotify playlists ...

637 Views

0 replies

0 likes

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Superuser Contribution Songs work on some playlists but not others

PlanPremiumCountryU.S.Device(iPhone Xs)Operating System(iOS 12) My Question or IssueI recently switched phones. My playlist had several songs (about 100+) that were previously playable and, to this day, are still playable on my old phone (iphone 7). ...

Newbie

Plan Premium Country U.S. Device (iPhone Xs) Operating System (iOS 12)   My Question or Issue I recently switched phones. My playlist had several songs (about 100+) that were previousl...

Peter

Spotify Legend

1162 Views

1 replies

0 likes

  • 1162 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to have matching favourite songs on Spotify phone and Spotify laptop???

PlanFreeCountryAusDeviceiPhone (Most recent iOS - 12.2) My Question or IssueI’ve restarted, uninstalled, unfavourited and favourited songs on my phone as an attempt to put it in my favourites but I only have 93 favourited songs on my phone. That is a...

Newbie

Plan Free Country Aus Device iPhone (Most recent iOS - 12.2)   My Question or Issue I’ve restarted, uninstalled, unfavourited and favourited songs on my phone as an attempt to put it in ...

Peter

Spotify Legend

1603 Views

1 replies

0 likes

favourited songs
favourites
missing songs
Playlists
songs
  • 1603 Views
  • 1 replies
  • 0 likes

Superuser Contribution Personal Artist page too cluttered due to singly liked songs

My Question or IssueDear Community and Spotify support, I have been asking myself over and over the same question, maybe I oversee the functionality, or maybe its not there, either way I would really like some help?! My problem with spotify functiona...

Casual Listener

My Question or Issue Dear Community and Spotify support,   I have been asking myself over and over the same question, maybe I oversee the functionality, or maybe its not there, either way I w...

Katerina

Spotify Legend

1800 Views

3 replies

0 likes

Artists Favorites
Artists list
artists page
  • 1800 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How do you edit playlists on mobile?

PlanFreeCountryUnited KingdomDevice(iPad mini 2)Operating SystemiOS 12.2 My Question or IssueOn iPad you used to be able to edit playlists by tapping on the three dots in the top right corner and selecting “Edit”. Now on the latest app version it app...

Casual Listener

Plan Free Country United Kingdom Device (iPad mini 2) Operating System iOS 12.2   My Question or Issue On iPad you used to be able to edit playlists by tapping on the three dots in the...

Guido

Spotify Legend

8783 Views

1 replies

0 likes

  • 8783 Views
  • 1 replies
  • 0 likes

Recover iOS beta in TestFlight

Hi team,It seems that i have lost the access to the iOS beta in TestFlight. Can you please help recovering it? Thanks !

Visitor

Hi team, It seems that i have lost the access to the iOS beta in TestFlight. Can you please help recovering it?    Thanks ! 

Loxer

Community Legend

3389 Views

5 replies

0 likes

  • 3389 Views
  • 5 replies
  • 0 likes

Solved!! Airpods next track feature doesn't do the same thing as the app button

Plan PremiumAustralia Device (iPhone X, Airpods 2) My Question or IssueWhile listening to an album on the Spotify app on the iPhone, if I click the next track button, it goes to the next track on the album (as I would expect it to). However, if I dou...

Newbie

Plan Premium Australia   Device (iPhone X, Airpods 2)   My Question or Issue While listening to an album on the Spotify app on the iPhone, if I click the next track button, ...

Loxer

Community Legend

3425 Views

1 replies

0 likes

  • 3425 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Do I have to stay with my phone unlocked to download tracks?

Sorry, but for me it sounds ridiculous. It´s like 10 seconds to download 1 track with full quality, and I have now 5k of tracks to download. What can I do? Stay a whole day (24h) with my phone unlocked to download it? Do we have another sollution?

Casual Listener

Sorry, but for me it sounds ridiculous. It´s like 10 seconds to download 1 track with full quality, and I have now 5k of tracks to download. What can I do? Stay a whole day (24h) with my phone unlock...

Peter

Spotify Legend

2013 Views

3 replies

0 likes

  • 2013 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Equaliser does not load automatically

Hello, I am on a iPhone 6 Plus (iOS 12) on a Spotify Premium Plan. I’ve been using Spotify Premium for 1 full month (woohoo). However, lately I have realised that my equaliser does not load automatically. When I start to play music, I cannot hear the...

Casual Listener

Hello, I am on a iPhone 6 Plus (iOS 12) on a Spotify Premium Plan. I’ve been using Spotify Premium for 1 full month (woohoo). However, lately I have realised that my equaliser does not load automatic...

Guido

Spotify Legend

1100 Views

1 replies

0 likes

  • 1100 Views
  • 1 replies
  • 0 likes

BRING BACK THE OLD RADIO

Spotify radio used to create a random set of songs that was based on the original song/album/artist that it was started from. Then you could tailor the music that was delivered by liking or disliking songs that it delivered to you. Where did that go?...

Regular

Spotify radio used to create a random set of songs that was based on the original song/album/artist that it was started from. Then you could tailor the music that was delivered by liking or disliking...

Jᴀᴄᴋ

Roadie

1040 Views

1 replies

2 likes

  • 1040 Views
  • 1 replies
  • 2 likes

Spotify with CarPlay and Apple Watch

Hello, I’m a Spotify Premium user on an iPhone 7 Plus with latest iOS updates. I also own an Apple Watch 3 with the Spotify app installed on it. One of the great things about the Apple Watch Spotify app is that when Spotify is playing on my phone I c...

Casual Listener

Hello, I’m a Spotify Premium user on an iPhone 7 Plus with latest iOS updates. I also own an Apple Watch 3 with the Spotify app installed on it.  One of the great things about the Apple Watch S...

1826 Views

0 replies

1 likes

  • 1826 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can’t search up accounts on mobile

For example I’ll type in my friends username on Spotify and his name will show up in the search but when I press it, it says Spotify can’t open this link on this device and this has been an ongoing issue.im using Spotify on a iPhone XR by the way

Newbie

For example I’ll type in my friends username on Spotify and his name will show up in the search but when I press it, it says Spotify can’t open this link on this device and this has been an ongoing i...

Daisy

Spotify Legend

750 Views

1 replies

0 likes

iOS
Searching up people
  • 750 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect to Facebook and find Friends

PlanPremiumCountryPolandDeviceiPhone 8Operating SystemiOS 10 My Question or IssueI think my Spotify account is or was connected with my Facebook at some point, but now I can't restore that connection. Nonetheless I've never been able to find Spotify ...

Casual Listener

Plan Premium Country Poland Device iPhone 8 Operating System iOS 10   My Question or Issue I think my Spotify account is or was connected with my Facebook at some point, but now I can'...

Guido

Spotify Legend

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Superuser Contribution No “videos” tab.

Plan:PremiumCountry BelgiumDevice Iphone 6s an latest IpadOperating System ios 12.2I cant find Videos....I dont have a browse button and when i hit the search button, I dont have the video tab....???

Casual Listener

Plan:Premium Country Belgium Device Iphone 6s an latest Ipad Operating System ios 12.2 I cant find Videos....I dont have a browse button and when i hit the search button, I dont have the video ta...

Guido

Spotify Legend

1459 Views

5 replies

0 likes

  • 1459 Views
  • 5 replies
  • 0 likes

Superuser Contribution Bluesound Node2i streamer issue with Spotify Connect

ANone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,...

Visitor

ANone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Peter

Spotify Legend

3961 Views

12 replies

0 likes

  • 3961 Views
  • 12 replies
  • 0 likes

Superuser Contribution Downloaded Albums Not Saved In Library

The other day I went through my library and removed several albums that I hadn't been listening to in a while. A few days later, while searching for a song off one of the albums, I noticed that the entire album was still "downloaded", even though it ...

Newbie

The other day I went through my library and removed several albums that I hadn't been listening to in a while. A few days later, while searching for a song off one of the albums, I noticed that the e...

Guido

Spotify Legend

1157 Views

1 replies

0 likes

iOS
storage
  • 1157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song stops playing

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2My Question or IssueThe song "A" by GOT7 stops playing between 2:40 and 2:45

Newbie

Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2 My Question or Issue The song "A" by GOT7 stops playing between 2:40 and 2:45

Daisy

Spotify Legend

672 Views

1 replies

1 likes

  • 672 Views
  • 1 replies
  • 1 likes

Superuser Contribution In the iOS app, every time I open the app and play a song, the equalizer is off.

PlanPremiumCountryUsaDeviceiPhone XS MaxOperating SystemIos 12.3 My Question or Issuewhen I open the app and play a song, the equalizer is not applied, i have to go I to the equalizer menu and turn it off then back on for it to work.

Newbie

Plan Premium Country Usa Device iPhone XS Max Operating System Ios 12.3   My Question or Issue when I open the app and play a song, the equalizer is not applied, i have to go I to the ...

Guido

Spotify Legend

1099 Views

2 replies

0 likes

  • 1099 Views
  • 2 replies
  • 0 likes

Superuser Contribution BMW Conneted Drive / iPhone 5 / iOS 10.3.3. Problem

Operating System(iOS 10.3.3) iPhone 5 Hello,After the last Appstore update, BMW Connected Drive no longer recognizes the Spotofy app. So it is not possible to use the BMW ConnectedDrive "Spotify App".I've tried several attempts with all possible comb...

Regular

Operating System (iOS 10.3.3) iPhone 5   Hello, After the last Appstore update, BMW Connected Drive no longer recognizes the Spotofy app. So it is not possible to use the BMW ConnectedDrive ...

Jemi

Spotify Legend

2585 Views

11 replies

2 likes

  • 2585 Views
  • 11 replies
  • 2 likes

Superuser Contribution Spotify Carplay is Broken (iPhone / iOS)

PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 12.2 My Question or IssueSpotify is virtually useless in my car. More often than not, when I open the Carplay app, it doesn't open compeletely and/or is locked up. Even if I try to...

Regular

Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 12.2   My Question or Issue Spotify is virtually useless in my car.  More often than not, when I open ...

Jemi

Spotify Legend

5636 Views

11 replies

2 likes

  • 5636 Views
  • 11 replies
  • 2 likes