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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37173 Views

41 replies

10 likes

  • 37173 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102678 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299153 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125846 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution iPhone Logout issue.

Hello!! Im trying to logout of the app on my phone. Nothing happens when I tap on”logout”. I have uninstalled and reinstalled that didn’t seem to work. My reason for doing this is I set up through Facebook but I don’t want to do that anymore. I have ...

Newbie

Hello!!  Im trying to logout of the app on my phone. Nothing happens when I tap on”logout”.  I have uninstalled and reinstalled that didn’t seem to work. My reason for doing this is I set...

Katerina

Spotify Legend

5005 Views

1 replies

0 likes

iphone
logout
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Superuser Contribution Problems with my playlist

A few weeks ago I got some problems with my playlist. It was deleted and I didn't it, and for some strange reason, random playlists are added to my account, this problem is so annoying. In addition, when I close the app and want to reopen it, I need ...

Casual Listener

A few weeks ago I got some problems with my playlist. It was deleted and I didn't it, and for some strange reason, random playlists are added to my account, this problem is so annoying.   ...

Jemi

Spotify Legend

789 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Problem with Airpods 2

PremiumCountry Device(iPhone Operating System(iOS 12.2) My Question or IssueRecently I purchased the second generation AirPods. From the beginning I noticed problems with the double tap method since it rarely switch track. On top of that, sometimes w...

Regular

  Premium Country   Device (iPhone 😎 Operating System (iOS 12.2)   My Question or Issue Recently I purchased the second generation AirPods. From the beginning I noticed prob...

Peter

Spotify Legend

13209 Views

15 replies

2 likes

  • 13209 Views
  • 15 replies
  • 2 likes

Superuser Contribution Swipe left = dislike

Extremely annoying when swiping left for iPhone unlikes a song. Make it possible to make your own settings for swiping!

Casual Listener

Extremely annoying when swiping left for iPhone unlikes a song. Make it possible to make your own settings for swiping! 

Peter

Spotify Legend

878 Views

1 replies

1 likes

settings
Swipe
  • 878 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to downlod a particular song in a album??

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

801 Views

1 replies

0 likes

  • 801 Views
  • 1 replies
  • 0 likes

Spotify pauses on its own (iPad Mini 4, iOS 12)

PlanFree/PremiumCountryUnited StatesDevice(iPad Mini 4)Operating System(iOS 12) My Question or IssueI have my iPad turned on 24/7 playing music out of my amplifier. Whenever I come back to it in the morning, the music is paused. There’s no reason it ...

Casual Listener

Plan Free/Premium Country United States Device (iPad Mini 4) Operating System (iOS 12)   My Question or Issue I have my iPad turned on 24/7 playing music out of my amplifier. Whenever ...

Billy-J

Spotify Star

1382 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Google Home will play Premium songs but not Spotify Premium Playlists

I can play specific songs from Spotify Premium on my Google Home Mini. This came after much effort to link Spotify Premium to Google Home using Google Home app. However, my playlists are not available despite pronouncing them correctly.

Newbie

I can play specific songs from Spotify Premium on my Google Home Mini. This came after much effort to link Spotify Premium to Google Home using Google Home app. However, my playlists are not availabl...

628 Views

0 replies

0 likes

Google Home
Spotify
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Problema con iPhone x

Ho un problema su iPhone X. Quando provo a scaricare la versione premium sia quella dei 3 mesi sia quella mensile, mi dice che non è possibile scarire spotify premium da quest app. Cosa devo fare? Ho provato a disinstallare e rinstallare ma niente

Newbie

Ho un problema su iPhone X. Quando provo a scaricare la versione premium sia quella dei 3 mesi sia quella mensile, mi dice che non è possibile scarire spotify premium da quest app. Cosa devo fare? Ho...

292 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Playback error with Sonos

PlanPremiumCountryUKDevice(iPhone 7 plus)Operating System(iOS 10.) for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the connection to all my Sonos speakers. The sync drops off and I then can’t ...

Visitor

Plan Premium Country UK Device (iPhone 7 plus) Operating System (iOS 10.)   for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Local files not downloading on iphone but do on Samsung

I'm on Spotify Preimum, I've got a Samsung S8 and an iPhone SE (I use the iphone to play offline in the car). With both devices connected to my home network I can download local files onto the samsung, but although the iphone can see the files in the...

Music Fan

I'm on Spotify Preimum, I've got a Samsung S8 and an iPhone SE (I use the iphone to play offline in the car).   With both devices connected to my home network I can download local files onto t...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Superuser Contribution Stop with the full screen notifications

I have had to raise this before. I have notifications OFF. So do t notify me. Period. This isn't Rocket science.

Casual Listener

I have had to raise this before. I have notifications OFF. So do t notify me. Period. This isn't Rocket science.

Peter

Spotify Legend

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Superuser Contribution hack or bug?

PlanPremiumCountryAustraliaDeviceiPhone XOperating Systemlatest IOS My Question or Issue1. I have been experiencing weird song skipping issues on my spotify app both PC and iPhone and some reason the web player (FIREFOX) tends to pop up in my devices...

Newbie

  Plan Premium Country Australia Device iPhone X Operating System latest IOS   My Question or Issue 1. I have been experiencing weird song skipping issues on my spotify app both ...

Peter

Spotify Legend

838 Views

1 replies

1 likes

  • 838 Views
  • 1 replies
  • 1 likes

Logging on.

PlanFree/PremiumCountryI’m unable to get past the privacy part of signing in because I’m not able to press the agree button to continue as it is off my screen?Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android O...

Newbie

Plan Free/Premium Country I’m unable to get past the privacy part of signing in because I’m not able to press the agree button to continue as it is off my screen? Device (iPhone 8, Samsung Galax...

Jᴀᴄᴋ

Roadie

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Liking a song from an album adds entire album to library

iPhone XSiOS 12.2Premium Plan When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of adding songs (that has existed on Spotify for years) is now gone a...

Music Fan

iPhone XS iOS 12.2 Premium Plan   When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of ad...

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

Spotify Causing All Media to pause on iOS

PlanPremiumCountryUnited States DeviceiPhone XSOperating SystemiOS 12.2 and 12.1 My Question or IssueWhenever Spotify is open in the background I can’t watch Facebook, YouTube, SnapChat etc videos without it pausing every second causing me to close t...

Newbie

  Plan Premium Country United States   Device iPhone XS Operating System iOS 12.2 and 12.1   My Question or Issue Whenever Spotify is open in the background I can’t watch F...

benmac93

Newbie

1329 Views

1 replies

4 likes

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  • 1 replies
  • 4 likes

Getting local files to download into playlists on my iphone XR

PlanPremiumCountryUSADeviceIphone XROperating SystemiOS 12.3 My Question or IssueHi. I am having trouble syncing local files from my PC (Windows 10) to the Spotify playlists I have downloaded to my iphone XR. I have about 100 hour-long playlists that...

Newbie

Plan Premium Country USA Device Iphone XR Operating System iOS 12.3   My Question or Issue Hi. I am having trouble syncing local files from my PC (Windows 10) to the Spotify playlists ...

654 Views

0 replies

0 likes

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Superuser Contribution Songs work on some playlists but not others

PlanPremiumCountryU.S.Device(iPhone Xs)Operating System(iOS 12) My Question or IssueI recently switched phones. My playlist had several songs (about 100+) that were previously playable and, to this day, are still playable on my old phone (iphone 7). ...

Newbie

Plan Premium Country U.S. Device (iPhone Xs) Operating System (iOS 12)   My Question or Issue I recently switched phones. My playlist had several songs (about 100+) that were previousl...

Peter

Spotify Legend

1185 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution How to have matching favourite songs on Spotify phone and Spotify laptop???

PlanFreeCountryAusDeviceiPhone (Most recent iOS - 12.2) My Question or IssueI’ve restarted, uninstalled, unfavourited and favourited songs on my phone as an attempt to put it in my favourites but I only have 93 favourited songs on my phone. That is a...

Newbie

Plan Free Country Aus Device iPhone (Most recent iOS - 12.2)   My Question or Issue I’ve restarted, uninstalled, unfavourited and favourited songs on my phone as an attempt to put it in ...

Peter

Spotify Legend

1614 Views

1 replies

0 likes

favourited songs
favourites
missing songs
Playlists
songs
  • 1614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Personal Artist page too cluttered due to singly liked songs

My Question or IssueDear Community and Spotify support, I have been asking myself over and over the same question, maybe I oversee the functionality, or maybe its not there, either way I would really like some help?! My problem with spotify functiona...

Casual Listener

My Question or Issue Dear Community and Spotify support,   I have been asking myself over and over the same question, maybe I oversee the functionality, or maybe its not there, either way I w...

Katerina

Spotify Legend

1824 Views

3 replies

0 likes

Artists Favorites
Artists list
artists page
  • 1824 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How do you edit playlists on mobile?

PlanFreeCountryUnited KingdomDevice(iPad mini 2)Operating SystemiOS 12.2 My Question or IssueOn iPad you used to be able to edit playlists by tapping on the three dots in the top right corner and selecting “Edit”. Now on the latest app version it app...

Casual Listener

Plan Free Country United Kingdom Device (iPad mini 2) Operating System iOS 12.2   My Question or Issue On iPad you used to be able to edit playlists by tapping on the three dots in the...

Guido

Spotify Legend

8794 Views

1 replies

0 likes

  • 8794 Views
  • 1 replies
  • 0 likes