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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232847 Views

27 replies

5 likes

  • 232847 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114464 Views

116 replies

13 likes

Other
  • 114464 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2340 Views

0 replies

0 likes

iOS
  • 2340 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304040 Views

61 replies

16 likes

  • 304040 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129728 Views

19 replies

38 likes

  • 129728 Views
  • 19 replies
  • 38 likes

Downloaded songs not playing

Hey, Random downloaded songs on my iPhone have suddenly stopped playing. I mainly listen to playlists and almost every other song freezes at the beginning and doesn’t play unless I have internet access even if it is downloaded and has played fine bef...

Casual Listener

Hey, Random downloaded songs on my iPhone have suddenly stopped playing. I mainly listen to playlists and almost every other song freezes at the beginning and doesn’t play unless I have internet acce...

Billy-J

Spotify Star

2806 Views

1 replies

0 likes

  • 2806 Views
  • 1 replies
  • 0 likes

PS4 not appearing on devices available

I have been stumped on this for days and after googling and tinkering I’m still no closer. Essentially about a week ago Spotify was working fine and I was able to play it through my phone on my PS4 without a problem. However one night I disconnected ...

Newbie

I have been stumped on this for days and after googling and tinkering I’m still no closer. Essentially about a week ago Spotify was working fine and I was able to play it through my phone on my PS4 w...

478 Views

0 replies

1 likes

  • 478 Views
  • 0 replies
  • 1 likes

Music type changing automatically

Whenever i play a music, playlist etc after first song clasical musics playing aotomatically. They are always looking like next song how can i fix thatjPlanPremiumCountryTurkeyDeviceIphone 6sOperating System(iOS 10, My Question or Issue

Newbie

Whenever i play a music, playlist etc after first song clasical musics playing aotomatically. They are always looking like next song how can i fix thatj Plan Premium Country Turkey Device Ipho...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

When I finished call on the phone with bluetooth, Spotify switch automatically from pc to phone.

PlanPremiumDevice(iPhone, Macbook Pro)Operating System(iOS 10, macOS Mojave) My Question or IssueI listen Spotify on my pc. Also Spotify open on my phone. My phone is connected bluetooth headphone already. I make a phone call. As I speak on the phone...

Casual Listener

Plan Premium Device (iPhone, Macbook Pro) Operating System (iOS 10,  macOS Mojave)   My Question or Issue I listen Spotify on my pc. Also Spotify open on my phone. My phone is conne...

bwarren97

Regular

967 Views

2 replies

0 likes

  • 967 Views
  • 2 replies
  • 0 likes

[Carplay] Library displays limited items

PlanPremiumCountryUSDeviceiPhone SECarplay Mazda 3Operating SystemiOS 12.3 My Question or IssueWhen using Spotify in Carplay in my Mazda 3, everything in my library seems to be limited. For example, let's say I have 20 playlists saved. But when using...

Casual Listener

Plan Premium Country US Device iPhone SE Carplay Mazda 3 Operating System iOS 12.3   My Question or Issue When using Spotify in Carplay in my Mazda 3, everything in my library seems t...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Superuser Contribution Bluesound node 2i

NorwayNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Window...

Visitor

NorwayNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,...

Peter

Spotify Legend

2114 Views

4 replies

0 likes

  • 2114 Views
  • 4 replies
  • 0 likes

Superuser Contribution Weekly playlists keep suggesting songs I don't like?

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid Oreo My Question or IssueRecently I've had a song that keeps popping up on my weekly playlists in spite of the fact that I keep hitting 'dislike' when it comes up. I found an older thread that...

Casual Listener

Plan Premium Country USA Device Moto G6 Operating System Android Oreo   My Question or Issue Recently I've had a song that keeps popping up on my weekly playlists in spite of the ...

Peter

Spotify Legend

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

When offline the swipe right motion on album tracks does not work as expected

Reading https://community.spotify.com/t5/Ongoing-Issues/Reporting-a-bug-How-does-this-work/idi-p/908157, I went and found an existing thread https://community.spotify.com/t5/iOS-iPhone-iPad/Queue-swipe-won-t-work-offline/m-p/4329776, yet it seems bot...

Casual Listener

Reading https://community.spotify.com/t5/Ongoing-Issues/Reporting-a-bug-How-does-this-work/idi-p/908157, I went and found an existing thread https://community.spotify.com/t5/iOS-iPhone-iPad/Queue-swi...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcasts aren’t updating after may 11th

Now I don’t know if this is normal but when i get on the app my podcasts aren’t being regularly updated and even when i look it up on safari and try to play it, it just plays the latest episode in the library

Casual Listener

Now I don’t know if this is normal but when i get on the app my podcasts aren’t being regularly updated and even when i look it up on safari and try to play it, it just plays the latest episode in th...

Peter

Spotify Legend

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify iOS app skips in the middle of the song

PlanPremiumDeviceiPhone XOperating SystemiOS10 My Question or IssueI have subscribed to a public playlist called Beast Mode and everytime I play the song “Wow” by Post Malone in that playlist, it would skip to the next song in the middle of the song ...

Casual Listener

Plan Premium Device iPhone X Operating System iOS10   My Question or Issue I have subscribed to a public playlist called Beast Mode and everytime I play the song “Wow” by Post Malone in ...

Peter

Spotify Legend

1531 Views

3 replies

0 likes

  • 1531 Views
  • 3 replies
  • 0 likes

Superuser Contribution Only Shuffle possible. Premium Account.

Since yesterday I cannot start playing albums / playlists. Only shuffle mode is available. I have a premium account (even shown in my account settings, status is ok). iOS, Spotify 8.5.5.715 Log Off / Log on did not help. Reinstallation of the app did...

Newbie

Since yesterday I cannot start playing albums / playlists. Only shuffle mode is available. I have a premium account (even shown in my account settings, status is ok). iOS, Spotify 8.5.5.715 Log Off /...

Peter

Spotify Legend

1277 Views

3 replies

2 likes

  • 1277 Views
  • 3 replies
  • 2 likes

Superuser Contribution Repeat always on

Plan - PremiumCountry - U.S.A DeviceiPhone SROperating System12.2 So everytime I go to click on a recently new released song and play that song. There may be only one track. Then it repeats itself after it has played. Sometimes, I do this at a red li...

Gig Goer

Plan - Premium Country - U.S.A   Device iPhone SR Operating System 12.2   So everytime I go to click on a recently new released song and play that song. There may be only one t...

Peter

Spotify Legend

901 Views

1 replies

1 likes

  • 901 Views
  • 1 replies
  • 1 likes

Superuser Contribution apple watch

am i able to listen to spotify from my apple watch 3 via my wireless earpods?? i have the app on my watch but it does NOT play??

Casual Listener

am i able to listen to spotify from my apple watch 3 via my wireless earpods??  i have the app on my watch but it does NOT play??

Peter

Spotify Legend

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

podcast download speed

PlanPremiumCountryAustraliaDeviceiPhone XROperating SystemiOS10 My Question or IssueI have a new phone, latest version of app, family premium account, plenty of data, can save songs fast, but downloading podcasts is almost impossible - spinning wheel...

Newbie

Plan Premium Country Australia Device iPhone XR Operating System iOS10   My Question or Issue I have a new phone, latest version of app, family premium account, plenty of data, can sav...

558 Views

0 replies

0 likes

  • 558 Views
  • 0 replies
  • 0 likes

Carplay iOS - forwards two seconds on app switch

When I switch to another app, dag Google Maps, and then back to Spotify in Apple Carplay it forwards the track 2 seconds every time. It just recently started to do this and it's not a behavior I have seen before. On latest version of Spotify on iOS.

Casual Listener

When I switch to another app, dag Google Maps, and then back to Spotify in Apple Carplay it forwards the track 2 seconds every time. It just recently started to do this and it's not a behavior I have...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

I’ve made a massive mistake and thumbed up Al Stewart’s Year of the Cat. I don’t want to hear it!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

456 Views

0 replies

0 likes

How to undo a thumbs up
  • 456 Views
  • 0 replies
  • 0 likes

Can I revert to old version of Spotify?

PlanPremiumCountry DeviceIPhone XR Operating System My Question or IssueHi there,Is it possible to revert to the previous version as the latest update is awfulMany thanks.

Casual Listener

Plan Premium Country   Device IPhone XR   Operating System     My Question or Issue Hi there, Is it possible to revert to the previous version as the latest update is ...

Poon-Job

Casual Listener

857 Views

1 replies

6 likes

  • 857 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify Voice Background Music

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 12.2 My Issue is with Spotify Voice I love using the feature to play music by Voice but lately with the last few updates when I longpress the magnifying glass the song that is playing will contin...

Casual Listener

Plan Premium Country USA Device iPhone X Operating System iOS 12.2   My Issue is with Spotify Voice  I love using the feature to play music by Voice but lately with the last few u...

SeaG

Casual Listener

1859 Views

2 replies

0 likes

bluetooth
bug
Car Bluetooth
Spotify Voice
  • 1859 Views
  • 2 replies
  • 0 likes

I will cancel my premium membership if you don't bring back the quick scroll option.

Apparently Spotify had the bright idea to remove the quick scroll option where clicking on a letter on the right hand side moves you straight to that artist, they have also removed the option of a song disappearing after you swipe left to remove it w...

Casual Listener

Apparently Spotify had the bright idea to remove the quick scroll option where clicking on a letter on the right hand side moves you straight to that artist, they have also removed the option of a so...

424 Views

0 replies

2 likes

  • 424 Views
  • 0 replies
  • 2 likes

Offline Album Tracklists Do Not Load

For the last few weeks I have not been able to listen to my offline albums when I have no Internet connection (e. g. on the train / plane). All I get is a black screen (ref. attached screenshot) which makes me think it is trying and obviously failing...

Casual Listener

For the last few weeks I have not been able to listen to my offline albums when I have no Internet connection (e. g. on the train / plane). All I get is a black screen (ref. attached screenshot) whic...

MaNuPF

Casual Listener

1316 Views

3 replies

1 likes

album
iPhone XS Max
  • 1316 Views
  • 3 replies
  • 1 likes