Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68429 Views
16 replies
37 likes

68429 Views
16 replies
37 likes

Connect to an unexpected phone

PlanPremiumCountryVietnamDeviceIphone7Operating System(iOS 12 My Question or IssueWhy has my Spotify been connected with my friend’s phone? How can I delete it from my device list?

PiYunho
Newbie
Plan Premium Country Vietnam Device Iphone7 Operating System (iOS 12 My Question or Issue Why has my Spotify been connected with my friend’s phone? How can I delete it from my device...
2019-04-10 8:03:25 AM
2019-04-10 10:13:35 AM
Nico
Community Legend
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Cannot play albums without shuffle

Hi there. I want to play albums without shuffle. According to This community answer, and other threads, the solution is to go into "now playing" and click on the little shuffle indicator in the bottom right. However, this is not working. When I click...

Muximori
Casual Listener
Hi there. I want to play albums without shuffle. According to This community answer, and other threads, the solution is to go into "now playing" and click on the little shuffle indicator in the botto...
2019-04-10 2:34:06 AM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Only Saving One Song and Seeing All Songs From Album in the Album Library

PlanPremiumUnited States iPhone 7iOS 12.1.4 Recently, my Spotify Premium was updated to 8.4.97 and it is one of the worst upgrades that I have experienced in the app yet. I am typically very specific about the songs I save from an album to my library...

jesus1033
Newbie
Plan Premium United States iPhone 7 iOS 12.1.4 Recently, my Spotify Premium was updated to 8.4.97 and it is one of the worst upgrades that I have experienced in the app y...
2019-03-24 3:20:38 AM
2019-04-10 2:18:12 AM
austinperdomo30
Casual Listener
1559 Views
4 replies
21 likes

1559 Views
4 replies
21 likes

The Behind the Lyrics feature is gone, and Spotify Cares won’t help me anymore!

The Behind the Lyrics feature is gone on my Spotify account! I got help from the Spotify Cares twitter account at first, but they have yet to respond back to me in the DMs! Their customer service sucks! I NEED HELP!!!!!

ChrisB1983
Regular
The Behind the Lyrics feature is gone on my Spotify account! I got help from the Spotify Cares twitter account at first, but they have yet to respond back to me in the DMs! Their customer service suc...
2019-04-07 6:12:40 PM
2019-04-10 1:40:23 AM
ChrisB1983
Regular
2205 Views
2 replies
1 likes

2205 Views
2 replies
1 likes

Quality drops severely while Discord is open

PlanPremiumCountryUSADeviceIphone 7Operating SystemiOS My Question or IssueI'm listening to music through wireless headphones.Whenever I open the Discord app, the quality drops as if the music is being played through a phone call. The issue is resolv...

WinterSSB
Newbie
Plan Premium Country USA Device Iphone 7 Operating System iOS My Question or Issue I'm listening to music through wireless headphones. Whenever I open the Discord app, the quality d...
2019-04-09 10:47:00 PM
1062 Views
0 replies
4 likes

1062 Views
0 replies
4 likes

Why Spotify shows as Google on my lock screen?

PlanPremium and just updated the appCountryThailand Device(iPhone 6S+Operating SystemLatest My Question or IssueSince a few days ago, my spotify on the lock screen shows as Google and cannot click forward pr whatever. The lock screen already allowed ...

biethekoala
Newbie
Plan Premium and just updated the app Country Thailand Device (iPhone 6S+ Operating System Latest My Question or Issue Since a few days ago, my spotify on the lock screen sh...
2019-04-09 5:07:01 PM
346 Views
0 replies
0 likes

346 Views
0 replies
0 likes

Can Only Shuffle Play

PlanPremiumCountryUnited StatesDevice(iPhone 7 Plus)Operating System(iOS 12.2) My Question or IssueI was trying to play a playlist and then an album and it doesn’t have the “PLAY” button anymore, just the “SHUFFLE PLAY” button. Is this a new feature ...

Naskarrkid
Casual Listener
Plan Premium Country United States Device (iPhone 7 Plus) Operating System (iOS 12.2) My Question or Issue I was trying to play a playlist and then an album and it doesn’t have the “...
2019-04-08 5:25:58 AM
2019-04-09 4:45:07 PM
ronrule
Casual Listener
547 Views
2 replies
1 likes

547 Views
2 replies
1 likes

freeze while opening the app - iphone 6 with newest OS

PlanPremiumCountryHungary DeviceiPhone 6Operating Systemnewest iOS My Question or Issue Most of the time (90% +) the iOS app freezes for 1-2 minutes when i open it, i cant scroll cant do **bleep**. Really frustrating... You cant just "listen some mus...

vizidiszno
Casual Listener
Plan Premium Country Hungary Device iPhone 6 Operating System newest iOS My Question or Issue Most of the time (90% +) the iOS app freezes for 1-2 minutes when i open...
2019-04-09 3:32:16 PM
2019-04-09 4:36:42 PM
Nico
Community Legend
359 Views
3 replies
0 likes

359 Views
3 replies
0 likes

Solved!! Spotify turns offline when disconnecting from wifi

Plan: PremiumCountry: GermanyDevice: iPhone 6, iPhone 7, iPhone 7Plus, iPhone XSOperating System: iOS 12.2 (issue exists for various years on iOS) My Question or IssueAs long as I can think of, I am unable to use Spotify without Wifi. If Wifi is unav...

loadme
Casual Listener
Plan: Premium Country: Germany Device: iPhone 6, iPhone 7, iPhone 7Plus, iPhone XS Operating System: iOS 12.2 (issue exists for various years on iOS) My Question or Issue As lo...
2019-04-09 9:42:07 AM
2019-04-09 4:31:08 PM
loadme
Casual Listener
800 Views
1 replies
0 likes

800 Views
1 replies
0 likes

Problems adding to my liked songs

PlanFreeDeviceiPhone 6sOperating SystemiOS 12My Question or IssueWhenever I try to add a whole album to my liked songs it doesn’t show up on my app but it does appear on my PS4 in “Recently Saved” along with all “Liked Songs”Basically, my “Recently S...

pedromvnreis
Newbie
Plan Free Device iPhone 6s Operating System iOS 12 My Question or Issue Whenever I try to add a whole album to my liked songs it doesn’t show up on my app but it does appear on my PS4 in “Rece...
2019-04-09 3:02:36 PM
436 Views
0 replies
0 likes

436 Views
0 replies
0 likes

Behind The Lyrics not showing for some songs

Hi! Although Behind the Lyrics continues to show for some songs in my playlist, it has suddenly completely vanished from other songs (I remember them being there and even the text of some of them.) I have force quit and reopened, installed and reinst...

Manomaylr
Newbie
Hi! Although Behind the Lyrics continues to show for some songs in my playlist, it has suddenly completely vanished from other songs (I remember them being there and even the text of s...
2019-04-09 12:59:52 PM
349 Views
0 replies
2 likes

349 Views
0 replies
2 likes

iphone link stuck on App Store page

Hi, I know this problem has existed for others but I can’t seem to figure it out. I have restarted my phone, updated my iPhone software, and reninstalled the Spotify app. when I click on a link that a friend has sent to a song/playlist, it takes me t...

mmmassad
Newbie
Hi, I know this problem has existed for others but I can’t seem to figure it out. I have restarted my phone, updated my iPhone software, and reninstalled the Spotify app. when I click on a l...
2019-04-09 3:19:46 AM
2019-04-09 3:27:44 AM
Bittencourt
Spotify Star
535 Views
1 replies
0 likes

535 Views
1 replies
0 likes

Playlist by spotify cuts short songs

PlanPremiumCountrySingaporeDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueWhenever I play a playlist by Spotify, the songs are cut short. For example when playing “Motivation Mix” by spotify, the first song “All Falls Down” has onl...

wilsonwu
Casual Listener
Plan Premium Country Singapore Device iPhone 8 Plus Operating System iOS 12.1.4 My Question or Issue Whenever I play a playlist by Spotify, the songs are cut short. For example when ...
2019-03-29 1:18:33 PM
2019-04-08 7:21:04 PM
carollo602
Newbie
2057 Views
2 replies
3 likes

2057 Views
2 replies
3 likes

Solved!!Superuser Contribution Missing dislike/do not play option on the APP

PlanPremiumCountryUnited StatesDeviceiPhone XSOperating SystemIOS 12.1.4Application version8.5.0.833 My Question or IssueMy issue is that I can no longer dislike or stop Spotify from playing certain songs on my daily mix as it is missing the "do not ...

manil_athapattu
Newbie
Plan Premium Country United States Device iPhone XS Operating System IOS 12.1.4 Application version 8.5.0.833 My Question or Issue My issue is that I can no longer dislike or stop ...
2019-04-07 6:15:16 AM
2019-04-08 4:32:56 PM
Katerina
Spotify Legend
1043 Views
2 replies
0 likes

1043 Views
2 replies
0 likes

Cannot save

i am having ongoing issues not being able to save songs. I have tried uninstalling and reinstalling which fixes the issue for a short time but the problem keeps happening. In the past month I have had to reinstall 3 times. It just happened again toda...

Qmckain-au
Newbie
i am having ongoing issues not being able to save songs. I have tried uninstalling and reinstalling which fixes the issue for a short time but the problem keeps happening. In the past mon...
2019-04-08 1:38:33 PM
314 Views
0 replies
0 likes
Cannot save

314 Views
0 replies
0 likes

entire album showing up under saved

I have an iPhone X and when I go to my saved albums it's showing the entire album instead of just the songs from the album that I actually saved. I'm not sure if this is just the way it is now (if it is, is there a way to turn this off?) or if it's a...

tyhad314
Casual Listener
I have an iPhone X and when I go to my saved albums it's showing the entire album instead of just the songs from the album that I actually saved. I'm not sure if this is just the way it is now (if it...
2019-03-30 8:25:53 AM
2019-04-08 12:54:47 PM
collin7
Casual Listener
1142 Views
4 replies
6 likes
saved music

1142 Views
4 replies
6 likes

Daily Mixes all disappeared (all platforms)

I just recently switched from free to premium, and I'm running Spotify on a Macbook (2016) and iPhone XS Max. Everything is updated to the lastest version, and right after I upgraded to premium, all of my daily mixes disappeared. It started when they...

GroggyFall
Newbie
I just recently switched from free to premium, and I'm running Spotify on a Macbook (2016) and iPhone XS Max. Everything is updated to the lastest version, and right after I upgraded to premium, all ...
2019-04-08 6:16:33 AM
515 Views
0 replies
1 likes

515 Views
0 replies
1 likes

Solved!! iPhone Bug?

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 12.1 My Question or IssueFor some reason when I pause my music playing on Spotify and try to lock my phone it unpauses my music. I tried seeing if the same issue arised on other music apps but i...

12122018272
Casual Listener
Plan Premium Country USA Device iPhone XS Operating System iOS 12.1 My Question or Issue For some reason when I pause my music playing on Spotify and try to lock my phone it unpauses...
2019-04-07 8:28:43 PM
2019-04-08 6:15:13 AM
12122018272
Casual Listener
2108 Views
3 replies
3 likes

2108 Views
3 replies
3 likes

Local Files not downloading onto iPhone.

PlanPremiumCountryUSDeviceiPhone 7Operating SystemWindows 10 Ok, I have learned from my mistake of checking to make sure my computer is connected via the same WiFi network in order to download local files onto my iPhone Spotify. But now even when the...

FirmApple
Regular
Plan Premium Country US Device iPhone 7 Operating System Windows 10 Ok, I have learned from my mistake of checking to make sure my computer is connected via the same WiFi network in o...
2019-04-08 1:33:05 AM
434 Views
0 replies
1 likes

434 Views
0 replies
1 likes

Solved!! Spotify not showing up as status on discord

Spotify doesn’t show up as my status on discord. I have tried-uninstalling discord and Spotify.-reconnecting my accountI’m on an iPhone 6s, with the latest iOS update. I have free Spotify

Anita__xo
Casual Listener
Spotify doesn’t show up as my status on discord. I have tried -uninstalling discord and Spotify. -reconnecting my account I’m on an iPhone 6s, with the latest iOS update. I have free Spotif...
2019-04-07 8:51:27 AM
2019-04-07 8:48:48 PM
Anita__xo
Casual Listener
4287 Views
4 replies
0 likes

4287 Views
4 replies
0 likes

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