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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232852 Views

27 replies

5 likes

  • 232852 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114474 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2340 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304044 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129731 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Older versions of Spotify

PlanPremiumCountryUkDevice(iPod touchOperating System5.1.1 My Question or IssueI recently had to reset my iPod touch and so delete Spotify from the device. I now find I cannot reinstall it as it is not supported by devices running earlier than versio...

Newbie

Plan Premium Country Uk Device (iPod touch Operating System 5.1.1   My Question or Issue I recently had to reset my iPod touch and so delete Spotify from the device. I now find I canno...

Billy-J

Spotify Star

874 Views

1 replies

0 likes

  • 874 Views
  • 1 replies
  • 0 likes

Solved!! Playing song not on playlist

PlanPremiumCountryUSDeviceiPhoneOperating SystemiOS 12 My Question or IssueI have Spotify premium and all of the sudden it no longer plays my playlists. I’ll put it on just like I used to with free Spotify and it starts playing songs not on my playli...

Newbie

  Plan Premium Country US Device iPhone Operating System iOS 12   My Question or Issue I have Spotify premium and all of the sudden it no longer plays my playlists. I’ll put it o...

Bethany_Dawn

Community Legend

15328 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Superuser Contribution [Mobile] Search is case-sensitive for downloaded Cyrillic titles

DeviceiPhone XROperating SystemiOS 12.1.4 Searching songs with Cyrillic letters (e.g. Russian) does not discard their case. In other words, it is case-sensitive. For example, my playlist has a song titled "Ты или Я". When I search for lowercase "ты",...

Music Fan

Device iPhone XR Operating System iOS 12.1.4   Searching songs with Cyrillic letters (e.g. Russian) does not discard their case. In other words, it is case-sensitive. For example, my playli...

commnderjameson

Newbie

2090 Views

11 replies

1 likes

  • 2090 Views
  • 11 replies
  • 1 likes

Persistent random results - WHY ?

Spotify dudes why are you doing this ?let me show how low you dropped ...This is my "non erasable" ...still play list ...attempt 1:http://42i.eu/abeb0718.pngNice ..right ...Press "randomize" ...we get list:http://42i.eu/d7c158ba.pngPress again "rando...

Regular

Spotify dudes why are you doing this ? let me show how low you dropped ... This is my "non erasable" ...still play list ... attempt 1: http://42i.eu/abeb0718.png Nice ..right ... Press "rando...

ostapski

Regular

685 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iOS / library / albums: Plays unliked songs?

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI "like" an entire album (which I gather adds it to my Library), then I "unlike" certain songs on that album which I do not want to be played back in the future. However ...

Casual Listener

Plan Premium Country USA Device iPhone 8 Operating System iOS 12.2   My Question or Issue I "like" an entire album (which I gather adds it to my Library), then I "unlike" certain songs...

575 Views

0 replies

2 likes

  • 575 Views
  • 0 replies
  • 2 likes

Superuser Contribution songs are glitching i’ve tried reinstalling, lower quality, and clearing cache nothing helped

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

rachel55

Casual Listener

1656 Views

4 replies

0 likes

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  • 4 replies
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Bug dans l'application ios

Bonjour, Je viens de découvrir un bug sur l'application qui n'était pas la avant. j'ai plusieurs device amazon alexa et mon iphone qui sont connectés. lorsque je vais dans préférence => appareil : il y a écrit "Afficher les appareils locaux uniquemen...

Newbie

Bonjour, Je viens de découvrir un bug sur l'application qui n'était pas la avant. j'ai plusieurs device amazon alexa et mon iphone qui sont connectés. lorsque je vais dans préférence => appareil :...

755 Views

0 replies

0 likes

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Superuser Contribution Can't access Playback (to get to Autoplay) on iPhone SE

PlanPremium (Family)CountryCanadaDeviceIphone SEOperating System My Question or IssueI want to access the Autoplay under Playback to turn it off/on.On my Iphone SE, when I go to Settings, the dropdown menu from Account down to About works fine, but t...

Casual Listener

  Plan Premium (Family) Country Canada Device Iphone SE Operating System     My Question or Issue I want to access the Autoplay under Playback to turn it off/on. On my Ipho...

haoleguy

Casual Listener

3976 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Can’t download App

I have changed my phone and cannot download Spotify (my phone is able to download other apps) After pressing the Get button, it has been swirling around with no option for me to download or cancel the download. Any help would be appariciated, Thanks

Casual Listener

I have changed my phone and cannot download Spotify (my phone is able to download other apps) After pressing the Get button, it has been swirling around with no option for me to download or cancel th...

Billy-J

Spotify Star

956 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Downloaded music dont work!

PlanPremiumCountryGermany DeviceIPhone 5sOperating SystemiOS10 My Question or IssueDon't play my downloaded music anymore. The podcasts are still working. I noticed that after the data volume of my mobile phone contract expired the day before yesterd...

Casual Listener

Plan Premium Country Germany   Device IPhone 5s Operating System iOS10   My Question or Issue Don't play my downloaded music anymore. The podcasts are still working. I noticed th...

Billy-J

Spotify Star

943 Views

3 replies

0 likes

  • 943 Views
  • 3 replies
  • 0 likes

Canvases

PlanPremiumCountrySaudi Arabia DeviceiPhone XS Operating SystemiOS 12.3.1 My Question or IssueAre canvases available in Saudi Arabia? I've turned them on in the settings but they never show.

Newbie

  Plan Premium Country Saudi Arabia  Device iPhone XS  Operating System iOS 12.3.1   My Question or Issue Are canvases available in Saudi Arabia? I've turned them on in...

slavan

Music Fan

1766 Views

1 replies

0 likes

  • 1766 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't connect to SONOS speakers when on shuffle

PlanPremiumDeviceiPhone XOperating SystemiOS 12.3 I have two Play 1 Sonos speakers (in a stereo pair) and I can't connect to them via Spotify. They show up in the devices list and when i tap on them it just tries to connect for 10 seconds and then st...

Casual Listener

Plan Premium Device iPhone X Operating System iOS 12.3   I have two Play 1 Sonos speakers (in a stereo pair) and I can't connect to them via Spotify. They show up in the devices list and ...

Oneluke

Casual Listener

12541 Views

3 replies

4 likes

speaker
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  • 3 replies
  • 4 likes

Superuser Contribution Why do I get a new UI on iOS when I go premium?

Why do I get a new UI on iOS when I go premium? When I have the free version of Spotify I have a much better look in the iOS app. But when I get premium, it takes the look away and is replaced with a much worse appearance. Does anyone know why? Attac...

Newbie

Why do I get a new UI on iOS when I go premium? When I have the free version of Spotify I have a much better look in the iOS app. But when I get premium, it takes the look away and is replaced with a...

Peter

Spotify Legend

1200 Views

1 replies

0 likes

  • 1200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix

Plan PremiumCountry USA Device: (iPhone xs max)Operating System: (iOS 10) My Question or Issue: I love the Daily Mix Option, but lately, after a certain number of songs my playlist will just stop, I can't pull up to refresh and get more songs, it jus...

Regular

Plan Premium Country USA   Device:  (iPhone xs max) Operating System: (iOS 10)   My Question or Issue:   I love the Daily Mix Option, but lately, after a ce...

Peter

Spotify Legend

4143 Views

10 replies

0 likes

  • 4143 Views
  • 10 replies
  • 0 likes

Superuser Contribution Recommended Songs

PlanPremiumCountryTurkeyDeviceiPhone XOperating SystemiOS 12.3 My Question or Issue I have a playlist which contains Turkish and English songs. But the recommended songs section is always suggest Turkish songs. (refresh does not work, it keeps recomm...

Casual Listener

Plan Premium Country Turkey Device iPhone X Operating System iOS 12.3   My Question or Issue   I have a playlist which contains Turkish and English songs. But the recommende...

Peter

Spotify Legend

1063 Views

1 replies

0 likes

  • 1063 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mixes won’t play

Plan PremiumCountry Australia Device iPhone XOperating System iOS 12.2 (Issue is persistent on Windows 10 also) My Question or Issue My daily mixes won’t play. I get ‘an error occurred’ message whenever I attempt to play them. This has been happening...

Casual Listener

Plan  Premium Country Australia    Device  iPhone X Operating System iOS 12.2 (Issue is persistent on Windows 10 also)   My Question or Issue  My daily mixe...

Melanieseeley

Casual Listener

1170 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Chanson s’arrete À la moitié

premiumfrance DeviceIphone XS depuis hier soir, quand je lance une playlist, la chanson que j’écoute joue pendant 30s à 1mn et passe directement à la suivante alors que le morceau n’est pas fini. J’ai essayé de fermer l’app, desinstaller l’app, faire...

Newbie

  premium france   Device Iphone XS   depuis hier soir, quand je lance une playlist, la chanson que j’écoute joue pendant 30s à 1mn et passe directement à la suivante alors que ...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

Superuser Contribution Album Art Background Color

PlanPremiumCountryTurkeyDeviceiPhone XOperating SystemiOS 12.3 My Question or Issue When I run the application and swipe up the song which I listened previous time, background color is always stay as black. After that the background color of the next...

Casual Listener

Plan Premium Country Turkey Device iPhone X Operating System iOS 12.3   My Question or Issue   When I run the application and swipe up the song which I listened previous tim...

Peter

Spotify Legend

4451 Views

1 replies

0 likes

  • 4451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Plays when I lock my iphone

If I pause Spotify on my iPhone XS (Latest version of iOS and spotify) the music stops. Then whenever I hit the lock button on the right side of the phone the music starts playing again? So I have to exit the spotify app every time which is incredibl...

Casual Listener

If I pause Spotify on my iPhone XS (Latest version of iOS and spotify) the music stops. Then whenever I hit the lock button on the right side of the phone the music starts playing again? So I have to...

Peter

Spotify Legend

19124 Views

21 replies

25 likes

  • 19124 Views
  • 21 replies
  • 25 likes

Superuser Contribution Save podcasts to listen later?

Hey there, People send me podcasts sometimes that I want to save and listen to later. At the moment I seem to be unable to make a playlist with podcasts. I know I can add them to the queue, but that is not what I am looking for since that I need to l...

Casual Listener

Hey there, People send me podcasts sometimes that I want to save and listen to later. At the moment I seem to be unable to make a playlist with podcasts. I know I can add them to the queue, but that ...

Peter

Spotify Legend

2120 Views

1 replies

6 likes

  • 2120 Views
  • 1 replies
  • 6 likes