Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37137 Views
15 replies
36 likes

37137 Views
15 replies
36 likes

Stations menu gone from My Music Page

It looks like there was a recent app update which changed the look of the My Music Page. There is no longer a menu item for My Stations and I can’t find any of my stations in the my music section. Can someone please explain why the stations page disa...

dcapone
Casual Listener
It looks like there was a recent app update which changed the look of the My Music Page. There is no longer a menu item for My Stations and I can’t find any of my stations in the my music secti...
2019-03-14 4:37:33 PM
2019-03-14 6:39:59 PM
Loxer
Community Legend
488 Views
1 replies
0 likes
iOS
iphone 7
my music
stations

488 Views
1 replies
0 likes

Shuffle and repeat settings reset/turns off

PlanPremiumCountrySwedenDeviceiPhone 8Operating System(iOS 12.1.4) My Question or IssueI have an issue where the shuffle and repeat functionality turns of by itself. Should'nt the app remember my prefered settings? This happens a few times every week...

carljohanfries
Newbie
Plan Premium Country Sweden Device iPhone 8 Operating System (iOS 12.1.4) My Question or Issue I have an issue where the shuffle and repeat functionality turns of by itself. Should'n...
2019-03-14 10:50:01 AM
2019-03-14 6:32:22 PM
Loxer
Community Legend
491 Views
1 replies
0 likes

491 Views
1 replies
0 likes

How to delete specific songs in my library - artist page

PlanPremiumCountryUSDeviceiPhone 6s My Question or IssueOkay, so I don't like to spend my time making a bunch of playlists and such, and I like to listen to one artist at a time. So the large majority of the time I go into my artist page and listen p...

songofjoy
Visitor
Plan Premium Country US Device iPhone 6s My Question or Issue Okay, so I don't like to spend my time making a bunch of playlists and such, and I like to listen to one artist at a time....
2019-03-13 12:29:20 AM
2019-03-14 6:28:40 PM
Loxer
Community Legend
1495 Views
1 replies
8 likes

1495 Views
1 replies
8 likes

MANY songs grayed out and unplayable

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceiPhone 8, Xbox One SOperating SystemiOS 12 My Question or Issueive had an issue for the past several mont...

jw14478
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device iPhone 8, Xbox One S Operating System i...
2019-03-13 12:05:38 AM
2019-03-14 6:26:15 PM
Loxer
Community Legend
601 Views
1 replies
1 likes

601 Views
1 replies
1 likes

Paying for premium, but seeing ads for Spotify podcasts on Home tab

Why exactly is Spotify showing me ads for their podcasts in the Home tab of the app when I am a paid Premium subscriber? I was under the impression that paying for Premium provides an ad-free experience, but apparently this is no longer the case. Not...

user-removed
Visitor
Why exactly is Spotify showing me ads for their podcasts in the Home tab of the app when I am a paid Premium subscriber? I was under the impression that paying for Premium provides an ad-free experie...
2019-03-11 9:58:44 PM
2019-03-14 5:57:31 PM
Loxer
Community Legend
841 Views
1 replies
1 likes

841 Views
1 replies
1 likes

Missing songs in Spotify on iOS search results

PlanPremiumCountryUSA Device(iPhone Operating System(iOS 12 - latest version.) My Question or IssueSpotify search on my iPhone is showing incomplete / missing results for songs. For example, it will not find any song with the name "Darkhaast", though...

ka6126
Casual Listener
Plan Premium Country USA Device (iPhone 😎 Operating System (iOS 12 - latest version.) My Question or Issue Spotify search on my iPhone is showing incomplete / mis...
2019-01-26 5:47:35 PM
2019-03-14 5:23:37 PM
Feeder87
Visitor
534 Views
1 replies
0 likes

534 Views
1 replies
0 likes

Frozen screen

My app on my phone (iPhone 7) has been frozen on the logo of the app for several days now. I can access Spotify on my laptop (Macbook air) fine, and even play music on my mac through to my phone, but cannot even get into the app. PLEASE HELP. (iOS 12...

becky1402
Casual Listener
My app on my phone (iPhone 7) has been frozen on the logo of the app for several days now. I can access Spotify on my laptop (Macbook air) fine, and even play music on my mac through to my phone, but...
2019-03-12 11:28:40 AM
2019-03-14 12:51:42 PM
becky1402
Casual Listener
1578 Views
5 replies
0 likes
frozen app

1578 Views
5 replies
0 likes

Superuser Contribution Search bar requires 2 clicks to play any song

Just earlier today (and all the time previously), when I searched for a song/artist suggestions would come up with album/artist covers (screenshot 1) and it would take 1 click to play a song. Since this afternoon, when I search, only text pops up (sc...

gnievchenko
Casual Listener
Just earlier today (and all the time previously), when I searched for a song/artist suggestions would come up with album/artist covers (screenshot 1) and it would take 1 click to play a song. Since t...
2019-02-15 7:37:33 PM
2019-03-14 8:38:59 AM
Daisy
Spotify Legend
449 Views
3 replies
0 likes

449 Views
3 replies
0 likes

Search on iOS APP

PlanPremiumCountry DeviceiPhone 7 (iOS 12.1.4) My Question or IssueHow to switch the searching mode, like this pictures? https://imgur.com/gallery/okCQhgA

ACapi
Casual Listener
Plan Premium Country Device iPhone 7 (iOS 12.1.4) My Question or Issue How to switch the searching mode, like this pictures? https://imgur.com/gallery/okCQhgA
2019-03-13 6:19:23 PM
2019-03-13 8:20:53 PM
ACapi
Casual Listener
292 Views
2 replies
0 likes

292 Views
2 replies
0 likes

I don’t have all my downloaded music at one place

PlanPremiumCountryCzech Republic DeviceiPhone 6Operating SystemiOS 10 My Question or IssueHello,I just went from Apple Music to Spotify and I can’t find place where I could find all my downloaded music. I have just liked songs and playlists. My frien...

Kalasovah
Visitor
Plan Premium Country Czech Republic Device iPhone 6 Operating System iOS 10 My Question or Issue Hello, I just went from Apple Music to Spotify and I can’t find place where I ...
2019-03-13 2:09:11 PM
2019-03-13 8:14:55 PM
Loxer
Community Legend
870 Views
5 replies
1 likes

870 Views
5 replies
1 likes

Please fix your CarPlay app

Plan: Family PremiumCountry: USA Device: iPhone XS MaxOperating System: iOS 12 My Question or Issue: The Spotify CarPlay app is horrible and nearly unuseable.1) Half of the time it doesn't even load when I connect my phone. It'll just open to a blank...

ajm15
Visitor
Plan: Family Premium Country: USA Device: iPhone XS Max Operating System: iOS 12 My Question or Issue: The Spotify CarPlay app is horrible and nearly unuseable. 1) Hal...
2019-03-13 3:23:49 PM
2019-03-13 7:23:03 PM
eirethug
Casual Listener
1032 Views
1 replies
5 likes

1032 Views
1 replies
5 likes

Solved!! Music interrupted by random songs

Plan - PremiumCountry - UKDevice iPhone 7Operating System - IOS 12.1.4 My Question or IssueHi - I was listening to an album on a train last night (Nine Inch Nails) but every time I tried to listen to a track about 30-60 seconds in the track stopped a...

Frankwell
Casual Listener
Plan - Premium Country - UK Device iPhone 7 Operating System - IOS 12.1.4 My Question or Issue Hi - I was listening to an album on a train last night (Nine Inch Nails) but every tim...
2019-03-08 5:45:57 PM
2019-03-13 7:01:04 PM
Loxer
Community Legend
2452 Views
7 replies
0 likes

2452 Views
7 replies
0 likes

Unable to Turn Off Gapless Playback

Plan: PremiumCountry: USADevice: iPhone 7 PlusOperating System: iOS 12.1.4Spotify Version: 8.4.95 My Question or IssueStarting about 2 weeks ago, I have been unable to turn off the Gapless Playback function. When I am listening to a playlist, the son...

Resu
Newbie
Plan: Premium Country: USA Device: iPhone 7 Plus Operating System: iOS 12.1.4 Spotify Version: 8.4.95 My Question or Issue Starting about 2 weeks ago, I have been unable ...
2019-03-02 9:36:45 PM
2019-03-13 6:07:17 PM
jeff_beck
Regular
2866 Views
2 replies
14 likes

2866 Views
2 replies
14 likes

Solved!!Superuser Contribution App update problem on ipad

PlanFreeCountry UKDeviceiPad4)Operating Systemios 10.3.3 My Question or Issue I get an error message on updating the app "App cannot complete downloading update"(see pics). Keeps asking me to retry but repeats with same error message. Tried deleting ...

rodc14
Casual Listener
Plan Free Country UK Device iPad4) Operating System ios 10.3.3 My Question or Issue I get an error message on updating the app "App cannot complete downloading updat...
2019-03-01 9:11:12 AM
2019-03-13 1:43:10 PM
Daisy
Spotify Legend
670 Views
3 replies
0 likes

670 Views
3 replies
0 likes

Can no longer listen/sort downloads by artist

USA/iPhone X/Premium After the new update, I can no longer just sort my downloads by artists and listen to what I have downloaded by artist. I have to select a specific album. The “artists” tab just shows me artists that I’m following, which is two b...

Cjscharr
Casual Listener
USA/iPhone X/Premium After the new update, I can no longer just sort my downloads by artists and listen to what I have downloaded by artist. I have to select a specific album. The “art...
2019-03-08 5:23:11 PM
2019-03-13 12:54:51 PM
Cjscharr
Casual Listener
3027 Views
9 replies
20 likes
artist
downloads
issue sorting by artist
sorting
Update

3027 Views
9 replies
20 likes

Solved!! Lyrics and suggest a modify

PlanPremiumCountryItalyDeviceiPhone 8Operating SystemiOS 12.1.4) My Question or IssueHi, I try to explain my "problems":1 It's not possible read lyrics of any songs that I listen. Why?Will available this feature? 2 I would suggest a modify about dele...

federik95
Regular
Plan Premium Country Italy Device iPhone 8 Operating System iOS 12.1.4) My Question or Issue Hi, I try to explain my "problems": 1 It's not possible read lyrics of any songs that I ...
2019-03-12 2:04:41 PM
2019-03-13 11:59:56 AM
Loxer
Community Legend
2267 Views
5 replies
0 likes

2267 Views
5 replies
0 likes

Superuser Contribution Can’t listen to specific artist

I could listen to the artist Noname perfectly fine yesterday, but this morning it wouldn’t play any of her songs. I tried queueing the song, playing the song off her page, and pressing shuffle on a playlist with only Noname’s songs. Everytime I click...

Yukumi
Newbie
I could listen to the artist Noname perfectly fine yesterday, but this morning it wouldn’t play any of her songs. I tried queueing the song, playing the song off her page, and pressing shuffle on a p...
2019-02-26 9:48:17 PM
2019-03-13 11:14:05 AM
Daisy
Spotify Legend
399 Views
1 replies
0 likes

399 Views
1 replies
0 likes

Superuser Contribution IPHONE/IPAD Something Went Wrong

Hi,I've read aloooot of threads about this issue and some people have solved it (mostly Desktop or Android Users) and even though I have tried all of their suggestions I still cannot do a search on my spotify, it happens on my iphone app and on my ip...

cami712
Newbie
Hi, I've read aloooot of threads about this issue and some people have solved it (mostly Desktop or Android Users) and even though I have tried all of their suggestions I still cannot do a search on...
2019-02-27 8:05:44 PM
2019-03-13 11:11:44 AM
Daisy
Spotify Legend
1663 Views
1 replies
0 likes

1663 Views
1 replies
0 likes

All playlists gone and replaced with some unknown

PlanPremiumGermany DeviceiPhone 8+ Operating SystemiOS Since yesterday my playlists are gone and replaced with really weird ones I don't know. Idk what to do now, using spotify for 5 years and created a pretty big collection in that time... Was all w...

kaphrex
Visitor
Plan Premium Germany Device iPhone 8+ Operating System iOS Since yesterday my playlists are gone and replaced with really weird ones I don't know. Idk what to do now, u...
2019-03-13 6:31:17 AM
2019-03-13 10:59:08 AM
Loxer
Community Legend
249 Views
1 replies
0 likes

249 Views
1 replies
0 likes

Superuser Contribution Songs won’t play again

The songs I played previously are highlighted as grey and are not playing again. I didn’t even press “Don’t play this song “.PlanFreeCountryIndia DeviceiPhone 6sOperating SystemWindows 10

ParasMukhija
Newbie
The songs I played previously are highlighted as grey and are not playing again. I didn’t even press “Don’t play this song “. Plan Free Country India Device iPhone 6s Operating System ...
2019-03-01 5:45:32 AM
2019-03-13 10:51:21 AM
Daisy
Spotify Legend
317 Views
1 replies
0 likes

317 Views
1 replies
0 likes

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