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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 51487 Views
  • 16 replies
  • 36 likes
  • 51487 Views
  • 16 replies
  • 36 likes

Solved!! Why did Spotify remove all of Lil Nas X’s songs except for ‘ Old Town Road’

So I was just wondering because I recently started loving his song “Carry on” and two weeks later it’s gone I have Spotify premium and an iPhone XR please help!

  • Newbie
  • So I was just wondering because I recently started loving his song “Carry on” and two weeks later it’s gone I have Spotify premium and an iPhone XR please help!
  • Nico
  • Community Legend
  • 5698 Views
  • 1 replies
  • 0 likes
  • 5698 Views
  • 1 replies
  • 0 likes

save partial albums

PlanPremiumCountry Device(iPhone )Operating System(iOS 10) My Question or IssueWhen I save music to my library the whole album appears there now instead of just the songs I saved. This is a problem for playback, considering how many albums have dozen...

  • Casual Listener
  • Plan Premium Country   Device (iPhone ) Operating System (iOS 10)   My Question or Issue When I save music to my library the whole album appears there now instead of just the song...
  • 2112films
  • Casual Listener
  • 561 Views
  • 1 replies
  • 6 likes
  • 561 Views
  • 1 replies
  • 6 likes

Carplay Scrolling not possible

My Question or IssueIn CARPLAY scrolling thro Lists (Playlists, Albums,....) ist not possible.I can scroll down only 1 Page, so I can not access all mit Songs. The only workarround is to use iPhone direktly in Car, but this is vorbitten, very dangero...

  • Casual Listener
  • My Question or Issue In CARPLAY scrolling thro Lists (Playlists, Albums,....) ist not possible. I can scroll down only 1 Page, so I can not access all mit Songs.   The only workarround is to...
  • Mazener
  • Casual Listener
  • 988 Views
  • 1 replies
  • 0 likes
  • 988 Views
  • 1 replies
  • 0 likes

Only 300 titles showing in album

PlanPremiumCountryGernanyOperating SystemiOS 12.1.2 My Question or IssueIn albums with more than 300 titles only the first 300 titles are shown. This affects longer audiobooks (which often have more than 600 titles). Bad enough that Spotify hasn’t im...

  • Casual Listener
  • Plan Premium Country Gernany Operating System iOS 12.1.2   My Question or Issue In albums with more than 300 titles only the first 300 titles are shown.   This affects longer audi...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

Audiobook not playing - Something went wrong

PlanPremiumCountryGermanyOperating SystemiOS 12.1.2 My Question or IssueSome audiobooks not playing, even the ones I downloaded, no titles are shown.When I go to an album I just get the message „Something went wrong - try again“ of course pressing „t...

  • Casual Listener
  • Plan Premium Country Germany Operating System iOS 12.1.2   My Question or Issue Some audiobooks not playing, even the ones I downloaded, no titles are shown. When I go to an album I jus...
  • freda42
  • Casual Listener
  • 7016 Views
  • 9 replies
  • 2 likes
  • 7016 Views
  • 9 replies
  • 2 likes

Solved!! Songs playing on PS4, but not available to listen on mobile (even if they're downloaded)

I was just listening to a few songs on my PS4's Spotify app, and when I started to listen to them on my phone, the songs wouldn't play: They were unplayable, even though they were also downloaded to my iPhone. I believe this is because I had blocked ...

  • Casual Listener
  • I was just listening to a few songs on my PS4's Spotify app, and when I started to listen to them on my phone, the songs wouldn't play: They were unplayable, even though they were also downloaded to ...
  • ChrissssGridman
  • Casual Listener
  • 1332 Views
  • 2 replies
  • 1 likes
  • 1332 Views
  • 2 replies
  • 1 likes

30 minutes of ad free listening isn’t working

I have an account on my IPhone X. The software is up to date (IOS 12.1.4). I’m not sure if this happens on all iPhones. When I start to Spotify I get the 30 minutes of free listening prompted. I usually get a 30 second ad. Normally on Spotify if I ig...

  • Regular
  • I have an account on my IPhone X. The software is up to date (IOS 12.1.4). I’m not sure if this happens on all iPhones.   When I start to Spotify I get the 30 minutes of free listening pro...
  • Maykaz07
  • Regular
  • 692 Views
  • 2 replies
  • 0 likes
  • 692 Views
  • 2 replies
  • 0 likes

Lost all Artists

So I opened Spotify a couple days ago and have lost all but one of my Artists. I still have all the saved songs and can look through the Albums but cannot look through Artists. Im on an iPhone X with IOS 12.1.4 and my app is all up to date. Anything ...

  • Visitor
  • So I opened Spotify a couple days ago and have lost all but one of my Artists. I still have all the saved songs and can look through the Albums but cannot look through Artists.    Im on a...
  • Amandar
  • Casual Listener
  • 1000 Views
  • 5 replies
  • 5 likes
  • 1000 Views
  • 5 replies
  • 5 likes

My saved music is gone

PlanPremiumCountry UKDeviceSamsung S8Operating SystemAndroid My Question or Issue The format of 'your library' has changed. Any saved songs seem to have been moved into a massive playlist called 'favourite songs'. This means i can no longer easily se...

  • Newbie
  •   Plan Premium Country  UK Device Samsung S8 Operating System Android   My Question or Issue  The format of 'your library' has changed. Any saved songs seem to have bee...
  • cesarquiroga
  • Newbie
  • 6259 Views
  • 2 replies
  • 17 likes
  • 6259 Views
  • 2 replies
  • 17 likes

Certain songs won’t play

PlanPremiumCountryU.S DeviceiPhone 6Operating SystemiOS 12 My Question or IssueCertain songs won’t play when I tap them. The songs aren’t greyed out and are definitely available, they used to play early in my subscription. When i tap the song (ex: EV...

  • Visitor
  •   Plan Premium Country U.S   Device iPhone 6 Operating System iOS 12   My Question or Issue Certain songs won’t play when I tap them. The songs aren’t greyed out and are de...
  • 474 Views
  • 0 replies
  • 0 likes
  • 474 Views
  • 0 replies
  • 0 likes

Solved!! Adding a whole album to my queue.

PlanPremiumCountryUsaDeviceiPhone 8Operating SystemiOS 10 My Question or Issue The option to add an album to my queue has disappeared. How do I add an album to my queue?

  • Casual Listener
  •   Plan Premium Country Usa Device iPhone 8 Operating System iOS 10   My Question or Issue   The option to add an album to my queue has disappeared. How do I add an album to...
  • Fallenposters
  • Casual Listener
  • 7740 Views
  • 4 replies
  • 0 likes
  • 7740 Views
  • 4 replies
  • 0 likes

Problems with Audiobooks

PlanPremium StudentCountryGermanyDeviceiPod touchOperating System(iOS, Software 12.2) My Question or IssueI enjoy listening to audiobooks on Spotify. But since last week, most of the audiobooks don't work anymore. I always get the notification "somet...

  • Newbie
  • Plan Premium Student Country Germany Device iPod touch Operating System (iOS, Software 12.2)   My Question or Issue I enjoy listening to audiobooks on Spotify. But since last week, mos...
  • 369 Views
  • 0 replies
  • 0 likes
  • 369 Views
  • 0 replies
  • 0 likes

Spotify only showing full albums and the artist page instead of my saved artist whenever i'm online

PlanPremiumCountryEnglandDeviceIphone 7Operating System(iOS 12 My Question or IssueHi whenever I click on an album online it only shows the full album not the songs I have saved and whenever I click on the artist on my libary it takes me to the artis...

  • Visitor
  • Plan Premium Country England Device Iphone 7 Operating System (iOS 12   My Question or Issue Hi whenever I click on an album online it only shows the full album not the songs I have sa...
  • paulgag04
  • Casual Listener
  • 3303 Views
  • 9 replies
  • 21 likes
  • 3303 Views
  • 9 replies
  • 21 likes

Liking a song and downloading it are synonymous!?!?

PlanPremiumCountryUnited States Of AmericaDeviceiPhone XSOperating SystemIOS10 My Question or IssueI find it extremely obnoxious that I can’t download an album to listen to offline without the app also instantaneously liking every single song on that...

  • Newbie
  • Plan Premium Country United States Of America Device iPhone XS Operating System IOS10   My Question or Issue I find it extremely obnoxious that I can’t download an album to listen to o...
  • 3891 Views
  • 0 replies
  • 30 likes
  • 3891 Views
  • 0 replies
  • 30 likes

Solved!! What does the "no/prohibited" icon do in the daily mix player screen?

When I go into a daily mix and hit “Play”, the music player overlay has two icons to the sides of the music controls: “heart” icon on the left and a "no/prohibited" on the right. The heart adds the song to the library. - What does the "no/prohibited"...

  • Casual Listener
  • When I go into a daily mix and hit “Play”, the music player overlay has two icons to the sides of the music controls: “heart” icon on the left and a "no/prohibited" on the right. The heart adds the s...
  • Loxer
  • Community Legend
  • 4245 Views
  • 1 replies
  • 0 likes
  • 4245 Views
  • 1 replies
  • 0 likes

Behind the Lyrics changed for no reason. UI changed for no reason.

PlanPremiumCountryUnited KingdomDeviceiPod Touch 6th Generation.Operating SystemiOS 12.My Question or IssueSpotify has been changing the app experience for the last year without any knowledge or consent. First, in November, the app experience went fr...

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  • Roadie
  •   Plan Premium Country United Kingdom Device iPod Touch 6th Generation. Operating System iOS 12. My Question or Issue Spotify has been changing the app experience for the last year wit...
  • 1388 Views
  • 0 replies
  • 3 likes
  • Behind the lyrics
    Help
    Spotify
    support
  • 1388 Views
  • 0 replies
  • 3 likes

Superuser Contribution Bad Bluetooth sound quality iOS 12

PlanPremium DeviceiPhone Xs Max Operating SystemiOS 12 My Question or IssueReceived my Xs Max today and when I use Spotify to playback in my BMW i3 via bluetooth the quality is really bad, I guess it is a IOS12 issue.It sounds like the music is very ...

  • Regular
  • Plan Premium   Device iPhone Xs Max   Operating System iOS 12   My Question or Issue Received my Xs Max today and when I use Spotify to playback in my BMW i3 via bluetooth th...
  • Ashhong1
  • Regular
  • 29127 Views
  • 91 replies
  • 6 likes
  • 29127 Views
  • 91 replies
  • 6 likes

[iOS][Music] IOS12 bluetooth volume in-app

In IOS12 when using Jabra Evolve65 BT-headset, the Spotify app does not let control the dedicated headset volume but will control the phone volume. This means that the volume must be set low when using the headset and in fact the volume at the lowest...

  • Newbie
  • In IOS12 when using Jabra Evolve65 BT-headset, the Spotify app does not let control the dedicated headset volume but will control the phone volume. This means that the volume must be set low when usi...
  • Loxer
  • Community Legend
  • 955 Views
  • 1 replies
  • 0 likes
  • iOS
    music
  • 955 Views
  • 1 replies
  • 0 likes

Blocking artists

PlanPremiumCountryUnited KingdomDeviceiPhone XOperating SystemiOS 12.1.4 My Question or IssueWhy is there not a ‘block artist’ option for iPhones on Spotify. So annoying hearing artists whose music I hate in my playlists and there’s no way of blockin...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone X Operating System iOS 12.1.4   My Question or Issue Why is there not a ‘block artist’ option for iPhones on Spotify. So annoying hear...
  • Loxer
  • Community Legend
  • 928 Views
  • 1 replies
  • 0 likes
  • Android
    Block Songs and or Artist
    iOS 12
    iphone
    iphone x
    Samsung
  • 928 Views
  • 1 replies
  • 0 likes

Local files do not transfer to iphone

PlanPremiumCountryHong KongDeviceiphone SE/mac air late 2015Operating Systemios 12.1.2/os x 10.11.6 My Question or IssueI have a few mp3 files on a playlist that is set to download on both my mac and my phone. Recently (yesterday i think) it broke en...

  • Casual Listener
  • Plan Premium Country Hong Kong Device iphone SE/mac air late 2015 Operating System ios 12.1.2/os x 10.11.6   My Question or Issue I have a few mp3 files on a playlist that is set to do...
  • Nico
  • Community Legend
  • 675 Views
  • 1 replies
  • 1 likes
  • 675 Views
  • 1 replies
  • 1 likes