Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37193 Views

41 replies

10 likes

  • 37193 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102687 Views

115 replies

12 likes

Other
  • 102687 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1309 Views

0 replies

0 likes

iOS
  • 1309 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299163 Views

61 replies

16 likes

  • 299163 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125861 Views

19 replies

38 likes

  • 125861 Views
  • 19 replies
  • 38 likes

Can I revert to old version of Spotify?

PlanPremiumCountry DeviceIPhone XR Operating System My Question or IssueHi there,Is it possible to revert to the previous version as the latest update is awfulMany thanks.

Casual Listener

Plan Premium Country   Device IPhone XR   Operating System     My Question or Issue Hi there, Is it possible to revert to the previous version as the latest update is ...

Poon-Job

Casual Listener

829 Views

1 replies

6 likes

  • 829 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify Voice Background Music

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 12.2 My Issue is with Spotify Voice I love using the feature to play music by Voice but lately with the last few updates when I longpress the magnifying glass the song that is playing will contin...

Casual Listener

Plan Premium Country USA Device iPhone X Operating System iOS 12.2   My Issue is with Spotify Voice  I love using the feature to play music by Voice but lately with the last few u...

SeaG

Casual Listener

1794 Views

2 replies

0 likes

bluetooth
bug
Car Bluetooth
Spotify Voice
  • 1794 Views
  • 2 replies
  • 0 likes

I will cancel my premium membership if you don't bring back the quick scroll option.

Apparently Spotify had the bright idea to remove the quick scroll option where clicking on a letter on the right hand side moves you straight to that artist, they have also removed the option of a song disappearing after you swipe left to remove it w...

Casual Listener

Apparently Spotify had the bright idea to remove the quick scroll option where clicking on a letter on the right hand side moves you straight to that artist, they have also removed the option of a so...

415 Views

0 replies

2 likes

  • 415 Views
  • 0 replies
  • 2 likes

Offline Album Tracklists Do Not Load

For the last few weeks I have not been able to listen to my offline albums when I have no Internet connection (e. g. on the train / plane). All I get is a black screen (ref. attached screenshot) which makes me think it is trying and obviously failing...

Casual Listener

For the last few weeks I have not been able to listen to my offline albums when I have no Internet connection (e. g. on the train / plane). All I get is a black screen (ref. attached screenshot) whic...

MaNuPF

Casual Listener

1270 Views

3 replies

1 likes

album
iPhone XS Max
  • 1270 Views
  • 3 replies
  • 1 likes

Superuser Contribution Driving mode

PlanPremiumCountryHungaryDeviceiPhone SEOperating SystemiOS 12.1.4 My Question or IssueA few weeks ago, a new feature appeared, the driving mode, which is very useful to me, as I often listen to music on Spotify while driving. However, it would be ve...

Regular

Plan Premium Country Hungary Device iPhone SE Operating System iOS 12.1.4   My Question or Issue A few weeks ago, a new feature appeared, the driving mode, which is very useful to me, ...

Adam87487

Regular

2481 Views

2 replies

1 likes

  • 2481 Views
  • 2 replies
  • 1 likes

Superuser Contribution Shuffle Album Artwork Bug 8.5.x

I am on an iPhone 6 running iOS 10.2, my phone is jailbroken but o have no tweaks that inject into Spotify. I have tested this on all 8.5.x versions and it does not exist on 8.4.x. When I shuffle all of my songs, the song and album artwork correctly ...

Casual Listener

I am on an iPhone 6 running iOS 10.2, my phone is jailbroken but o have no tweaks that inject into Spotify. I have tested this on all 8.5.x versions and it does not exist on 8.4.x.   When I sh...

Jerreby

Casual Listener

1132 Views

2 replies

0 likes

album art
album artwork
bug
shuffle bug
  • 1132 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify home page freeze on Ipad

When I open Spotify app on my iPad, the home screen shows as picture below.And when I try to drag the screen up or down the app will freeze and automatically shut down. However, when I choose song lists showed on home screen, the app runs normally. A...

Newbie

When I open Spotify app on my iPad, the home screen shows as picture below. And when I try to drag the screen up or down the app will freeze and automatically shut down. However, when I choose song ...

Peter

Spotify Legend

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queuing without internet

PlanPremiumCountryUnited KingdomDeviceIPhone XOperating SystemiOS 12.2 My Question or IssueWhen I have poor/no internet connection, you have to go to the three dots then add to queue to queue a song, queuing by swiping the song right doesn’t work - I...

Newbie

  Plan Premium Country United Kingdom Device IPhone X Operating System iOS 12.2   My Question or Issue When I have poor/no internet connection, you have to go to the three dots t...

Peter

Spotify Legend

990 Views

1 replies

1 likes

  • 990 Views
  • 1 replies
  • 1 likes

I'm trying to connect my facebook and spotify accounts together but I get a message saying

Help! I do not have access to desktop, only my iphone 5SE. I'm trying to connect my facebook and spotify accounts together but I get a message saying "Sorry there has been a temporary error, please try again later."How do I solve this?It seems to be ...

Newbie

Help! I do not have access to desktop, only my iphone 5SE. I'm trying to connect my facebook and spotify accounts together but I get a message saying "Sorry there has been a temporary error, please t...

Jpgchief

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Se paran las canciones

Hola,Soy usuario de cuenta premium y desde que he pagado mi suscripcion cuando reproduzco alguna cancion en mi iphone 4s la cancion se para y ya no puedo escuchar mas canciones.He desinstalado la app y la he vuelto a intalar y sigue sin funcionar. He...

Newbie

Hola, Soy usuario de cuenta premium y desde que he pagado mi suscripcion cuando reproduzco alguna cancion en mi iphone 4s la cancion se para y ya no puedo escuchar mas canciones. He desinstala...

Jpgchief

Community Legend

1200 Views

3 replies

1 likes

  • 1200 Views
  • 3 replies
  • 1 likes

Downloaded songs are not playing offline

I have premium and have noticed many of my downloaded songs do not play at all and stay at the 00.00 mark which is very annoying seeing how I do not have wifi when traveling.

Visitor

I have premium and have noticed many of my downloaded songs do not play at all and stay at the 00.00 mark which is very annoying seeing how I do not have wifi when traveling.

aborlack

Newbie

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gapless playback won’t turn off and cutting off some songs

PlanPremiumCountryAustraliaPhoneiPhone X Operating SystemiOS 12.2 My Question or IssueMy Spotify is playing back with gapless playback even though I’ve tried turning it off and every so often, maybe every second or third song is cuts off the beginnin...

Newbie

  Plan Premium Country Australia Phone iPhone X  Operating System iOS 12.2   My Question or Issue My Spotify is playing back with gapless playback even though I’ve tried tur...

Peter

Spotify Legend

1058 Views

1 replies

0 likes

  • 1058 Views
  • 1 replies
  • 0 likes

Podcasts are not downloading

PlanPremiumCountryUKDeviceiPhone XOperating SystemiOS 12 My Question or IssueI go to download podcasts in the app and there's a spinning circle to state downloading but it never finishes. I've tried restarting the device and deleting the app.

Casual Listener

Plan Premium Country UK Device iPhone X Operating System iOS 12   My Question or Issue I go to download podcasts in the app and there's a spinning circle to state downloading but it ne...

1176 Views

0 replies

2 likes

  • 1176 Views
  • 0 replies
  • 2 likes

Superuser Contribution Certain Songs do not play at all on my phone

Plan: PremiumCountry: US Device: iPhone 6s Operating SystemiOS 12.2 My Question or IssueWhen I try to play certain songs they appear normal (not grey) and simply do not play. The text does not turn green either, like when it plays. The “Now playing” ...

Newbie

  Plan: Premium Country: US   Device: iPhone 6s   Operating System iOS 12.2   My Question or Issue When I try to play certain songs they appear normal (not grey) an...

Peter

Spotify Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

"View Artist" and "View Album" not available for songs in some contexts.

Expected Behavior: When clicking on the "..." option from either the "Now Playing" screen or a list of songs, a series of options is shown (Like, Add to Playlist, Add to Queue, etc). Two of these options should always be "View Artist" and "View Album...

Casual Listener

Expected Behavior: When clicking on the "..." option from either the "Now Playing" screen or a list of songs, a series of options is shown (Like, Add to Playlist, Add to Queue, etc). Two of these opt...

474 Views

0 replies

0 likes

ios menus
  • 474 Views
  • 0 replies
  • 0 likes

Random pausing and skipping of music

Plan: PremiumCountry: United States Device: iPhone 6Operating SystemiOS 10 My Question or Issue: when listening to music story randomly will pause or skip a song without me selecting anything. I have tried deleting and reinstalling, logging out of al...

Casual Listener

  Plan: Premium Country: United States    Device: iPhone 6 Operating System iOS 10   My Question or Issue: when listening to music story randomly will pause or skip &...

apolo2001

Casual Listener

978 Views

5 replies

0 likes

  • 978 Views
  • 5 replies
  • 0 likes

Spotify Connect IOS Sonos

Spotify connect can no longer find any speakers on SONOS and after several attempts to try and work out what this is mDNS, Multicast etc. I still cannot get this to work. I have also removed the firewall reverting back to the standard Virgin router w...

Casual Listener

Spotify connect can no longer find any speakers on SONOS and after several attempts to try and work out what this is mDNS, Multicast etc. I still cannot get this to work. I have also removed the fire...

meercat22

Casual Listener

703 Views

2 replies

1 likes

  • 703 Views
  • 2 replies
  • 1 likes

Playback error with Sonos

PlanPremiumCountryUKDevice(iPhone 7 plus)Operating System(iOS) for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the connection to all my Sonos speakers. The sync drops off and I then can’t adju...

Visitor

Plan Premium Country UK Device (iPhone 7 plus) Operating System (iOS)   for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the con...

user-removed

Not applicable

2064 Views

5 replies

1 likes

  • 2064 Views
  • 5 replies
  • 1 likes

Superuser Contribution No aparece biblioteca

YaRecientemente acabo de volver a Spotify y ya he cambiado a Premium y parece como si tuviera gratis mi cuenta, ya que no aparece la biblioteca y al momento de querer agregar mis canciones a la biblioteca, al tocar el corazón aparece "se agregó a can...

Newbie

YaRecientemente acabo de volver a Spotify y ya he cambiado a Premium y parece como si tuviera gratis mi cuenta, ya que no aparece la biblioteca y al momento de querer agregar mis canciones a la bibli...

Peter

Spotify Legend

2715 Views

1 replies

0 likes

Premium
  • 2715 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all my music

PlanPremiumCountry DeviceAll My Question or IssueAll of my saved songs are gone from my library and replaced with random songs. I've already checked and my account is secure.

Casual Listener

Plan Premium Country   Device All   My Question or Issue All of my saved songs are gone from my library and replaced with random songs. I've already checked and my account is secure...

Peter

Spotify Legend

1425 Views

6 replies

1 likes

  • 1425 Views
  • 6 replies
  • 1 likes