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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30792 Views

40 replies

9 likes

  • 30792 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95515 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293923 Views

60 replies

15 likes

  • 293923 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123844 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Repeat always on

Plan - PremiumCountry - U.S.A DeviceiPhone SROperating System12.2 So everytime I go to click on a recently new released song and play that song. There may be only one track. Then it repeats itself after it has played. Sometimes, I do this at a red li...

Gig Goer

Plan - Premium Country - U.S.A   Device iPhone SR Operating System 12.2   So everytime I go to click on a recently new released song and play that song. There may be only one t...

Peter

Spotify Legend

823 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution apple watch

am i able to listen to spotify from my apple watch 3 via my wireless earpods?? i have the app on my watch but it does NOT play??

Casual Listener

am i able to listen to spotify from my apple watch 3 via my wireless earpods??  i have the app on my watch but it does NOT play??

Peter

Spotify Legend

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

podcast download speed

PlanPremiumCountryAustraliaDeviceiPhone XROperating SystemiOS10 My Question or IssueI have a new phone, latest version of app, family premium account, plenty of data, can save songs fast, but downloading podcasts is almost impossible - spinning wheel...

Newbie

Plan Premium Country Australia Device iPhone XR Operating System iOS10   My Question or Issue I have a new phone, latest version of app, family premium account, plenty of data, can sav...

531 Views

0 replies

0 likes

  • 531 Views
  • 0 replies
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Carplay iOS - forwards two seconds on app switch

When I switch to another app, dag Google Maps, and then back to Spotify in Apple Carplay it forwards the track 2 seconds every time. It just recently started to do this and it's not a behavior I have seen before. On latest version of Spotify on iOS.

Casual Listener

When I switch to another app, dag Google Maps, and then back to Spotify in Apple Carplay it forwards the track 2 seconds every time. It just recently started to do this and it's not a behavior I have...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
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I’ve made a massive mistake and thumbed up Al Stewart’s Year of the Cat. I don’t want to hear it!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

426 Views

0 replies

0 likes

How to undo a thumbs up
  • 426 Views
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Can I revert to old version of Spotify?

PlanPremiumCountry DeviceIPhone XR Operating System My Question or IssueHi there,Is it possible to revert to the previous version as the latest update is awfulMany thanks.

Casual Listener

Plan Premium Country   Device IPhone XR   Operating System     My Question or Issue Hi there, Is it possible to revert to the previous version as the latest update is ...

Poon-Job

Casual Listener

782 Views

1 replies

6 likes

  • 782 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify Voice Background Music

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 12.2 My Issue is with Spotify Voice I love using the feature to play music by Voice but lately with the last few updates when I longpress the magnifying glass the song that is playing will contin...

Casual Listener

Plan Premium Country USA Device iPhone X Operating System iOS 12.2   My Issue is with Spotify Voice  I love using the feature to play music by Voice but lately with the last few u...

SeaG

Casual Listener

1758 Views

2 replies

0 likes

bluetooth
bug
Car Bluetooth
Spotify Voice
  • 1758 Views
  • 2 replies
  • 0 likes

I will cancel my premium membership if you don't bring back the quick scroll option.

Apparently Spotify had the bright idea to remove the quick scroll option where clicking on a letter on the right hand side moves you straight to that artist, they have also removed the option of a song disappearing after you swipe left to remove it w...

Casual Listener

Apparently Spotify had the bright idea to remove the quick scroll option where clicking on a letter on the right hand side moves you straight to that artist, they have also removed the option of a so...

404 Views

0 replies

2 likes

  • 404 Views
  • 0 replies
  • 2 likes

Offline Album Tracklists Do Not Load

For the last few weeks I have not been able to listen to my offline albums when I have no Internet connection (e. g. on the train / plane). All I get is a black screen (ref. attached screenshot) which makes me think it is trying and obviously failing...

Casual Listener

For the last few weeks I have not been able to listen to my offline albums when I have no Internet connection (e. g. on the train / plane). All I get is a black screen (ref. attached screenshot) whic...

MaNuPF

Casual Listener

1230 Views

3 replies

1 likes

album
iPhone XS Max
  • 1230 Views
  • 3 replies
  • 1 likes

Superuser Contribution Driving mode

PlanPremiumCountryHungaryDeviceiPhone SEOperating SystemiOS 12.1.4 My Question or IssueA few weeks ago, a new feature appeared, the driving mode, which is very useful to me, as I often listen to music on Spotify while driving. However, it would be ve...

Regular

Plan Premium Country Hungary Device iPhone SE Operating System iOS 12.1.4   My Question or Issue A few weeks ago, a new feature appeared, the driving mode, which is very useful to me, ...

Adam87487

Regular

2448 Views

2 replies

1 likes

  • 2448 Views
  • 2 replies
  • 1 likes

Superuser Contribution Shuffle Album Artwork Bug 8.5.x

I am on an iPhone 6 running iOS 10.2, my phone is jailbroken but o have no tweaks that inject into Spotify. I have tested this on all 8.5.x versions and it does not exist on 8.4.x. When I shuffle all of my songs, the song and album artwork correctly ...

Casual Listener

I am on an iPhone 6 running iOS 10.2, my phone is jailbroken but o have no tweaks that inject into Spotify. I have tested this on all 8.5.x versions and it does not exist on 8.4.x.   When I sh...

Jerreby

Casual Listener

1116 Views

2 replies

0 likes

album art
album artwork
bug
shuffle bug
  • 1116 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify home page freeze on Ipad

When I open Spotify app on my iPad, the home screen shows as picture below.And when I try to drag the screen up or down the app will freeze and automatically shut down. However, when I choose song lists showed on home screen, the app runs normally. A...

Newbie

When I open Spotify app on my iPad, the home screen shows as picture below. And when I try to drag the screen up or down the app will freeze and automatically shut down. However, when I choose song ...

Peter

Spotify Legend

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queuing without internet

PlanPremiumCountryUnited KingdomDeviceIPhone XOperating SystemiOS 12.2 My Question or IssueWhen I have poor/no internet connection, you have to go to the three dots then add to queue to queue a song, queuing by swiping the song right doesn’t work - I...

Newbie

  Plan Premium Country United Kingdom Device IPhone X Operating System iOS 12.2   My Question or Issue When I have poor/no internet connection, you have to go to the three dots t...

Peter

Spotify Legend

979 Views

1 replies

1 likes

  • 979 Views
  • 1 replies
  • 1 likes

I'm trying to connect my facebook and spotify accounts together but I get a message saying

Help! I do not have access to desktop, only my iphone 5SE. I'm trying to connect my facebook and spotify accounts together but I get a message saying "Sorry there has been a temporary error, please try again later."How do I solve this?It seems to be ...

Newbie

Help! I do not have access to desktop, only my iphone 5SE. I'm trying to connect my facebook and spotify accounts together but I get a message saying "Sorry there has been a temporary error, please t...

Jpgchief

Community Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Se paran las canciones

Hola,Soy usuario de cuenta premium y desde que he pagado mi suscripcion cuando reproduzco alguna cancion en mi iphone 4s la cancion se para y ya no puedo escuchar mas canciones.He desinstalado la app y la he vuelto a intalar y sigue sin funcionar. He...

Newbie

Hola, Soy usuario de cuenta premium y desde que he pagado mi suscripcion cuando reproduzco alguna cancion en mi iphone 4s la cancion se para y ya no puedo escuchar mas canciones. He desinstala...

Jpgchief

Community Legend

1160 Views

3 replies

1 likes

  • 1160 Views
  • 3 replies
  • 1 likes

Downloaded songs are not playing offline

I have premium and have noticed many of my downloaded songs do not play at all and stay at the 00.00 mark which is very annoying seeing how I do not have wifi when traveling.

Visitor

I have premium and have noticed many of my downloaded songs do not play at all and stay at the 00.00 mark which is very annoying seeing how I do not have wifi when traveling.

aborlack

Newbie

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gapless playback won’t turn off and cutting off some songs

PlanPremiumCountryAustraliaPhoneiPhone X Operating SystemiOS 12.2 My Question or IssueMy Spotify is playing back with gapless playback even though I’ve tried turning it off and every so often, maybe every second or third song is cuts off the beginnin...

Newbie

  Plan Premium Country Australia Phone iPhone X  Operating System iOS 12.2   My Question or Issue My Spotify is playing back with gapless playback even though I’ve tried tur...

Peter

Spotify Legend

1038 Views

1 replies

0 likes

  • 1038 Views
  • 1 replies
  • 0 likes

Podcasts are not downloading

PlanPremiumCountryUKDeviceiPhone XOperating SystemiOS 12 My Question or IssueI go to download podcasts in the app and there's a spinning circle to state downloading but it never finishes. I've tried restarting the device and deleting the app.

Casual Listener

Plan Premium Country UK Device iPhone X Operating System iOS 12   My Question or Issue I go to download podcasts in the app and there's a spinning circle to state downloading but it ne...

1165 Views

0 replies

2 likes

  • 1165 Views
  • 0 replies
  • 2 likes

Superuser Contribution Certain Songs do not play at all on my phone

Plan: PremiumCountry: US Device: iPhone 6s Operating SystemiOS 12.2 My Question or IssueWhen I try to play certain songs they appear normal (not grey) and simply do not play. The text does not turn green either, like when it plays. The “Now playing” ...

Newbie

  Plan: Premium Country: US   Device: iPhone 6s   Operating System iOS 12.2   My Question or Issue When I try to play certain songs they appear normal (not grey) an...

Peter

Spotify Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

"View Artist" and "View Album" not available for songs in some contexts.

Expected Behavior: When clicking on the "..." option from either the "Now Playing" screen or a list of songs, a series of options is shown (Like, Add to Playlist, Add to Queue, etc). Two of these options should always be "View Artist" and "View Album...

Casual Listener

Expected Behavior: When clicking on the "..." option from either the "Now Playing" screen or a list of songs, a series of options is shown (Like, Add to Playlist, Add to Queue, etc). Two of these opt...

465 Views

0 replies

0 likes

ios menus
  • 465 Views
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