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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408115 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279381 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178831 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Plan: PremiumCountry: United States Device: iPhone 6Operating SystemiOS 10 My Question or Issue: when listening to music story randomly will pause or skip a song without me selecting anything. I have tried deleting and reinstalling, logging out of al...
Plan: Premium Country: United States Device: iPhone 6 Operating System iOS 10 My Question or Issue: when listening to music story randomly will pause or skip &...
Casual Listener
881 Views
5 replies
0 likes
Spotify connect can no longer find any speakers on SONOS and after several attempts to try and work out what this is mDNS, Multicast etc. I still cannot get this to work. I have also removed the firewall reverting back to the standard Virgin router w...
Spotify connect can no longer find any speakers on SONOS and after several attempts to try and work out what this is mDNS, Multicast etc. I still cannot get this to work. I have also removed the fire...
Casual Listener
603 Views
2 replies
1 likes
PlanPremiumCountryUKDevice(iPhone 7 plus)Operating System(iOS) for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the connection to all my Sonos speakers. The sync drops off and I then can’t adju...
Plan Premium Country UK Device (iPhone 7 plus) Operating System (iOS) for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the con...
Not applicable
1945 Views
5 replies
1 likes
YaRecientemente acabo de volver a Spotify y ya he cambiado a Premium y parece como si tuviera gratis mi cuenta, ya que no aparece la biblioteca y al momento de querer agregar mis canciones a la biblioteca, al tocar el corazón aparece "se agregó a can...
YaRecientemente acabo de volver a Spotify y ya he cambiado a Premium y parece como si tuviera gratis mi cuenta, ya que no aparece la biblioteca y al momento de querer agregar mis canciones a la bibli...
Spotify Legend
2640 Views
1 replies
0 likes
PlanPremiumCountry DeviceAll My Question or IssueAll of my saved songs are gone from my library and replaced with random songs. I've already checked and my account is secure.
Plan Premium Country Device All My Question or Issue All of my saved songs are gone from my library and replaced with random songs. I've already checked and my account is secure...
Spotify Legend
1356 Views
6 replies
1 likes
Hello!! Im trying to logout of the app on my phone. Nothing happens when I tap on”logout”. I have uninstalled and reinstalled that didn’t seem to work. My reason for doing this is I set up through Facebook but I don’t want to do that anymore. I have ...
Hello!! Im trying to logout of the app on my phone. Nothing happens when I tap on”logout”. I have uninstalled and reinstalled that didn’t seem to work. My reason for doing this is I set...
Spotify Legend
4941 Views
1 replies
0 likes
A few weeks ago I got some problems with my playlist. It was deleted and I didn't it, and for some strange reason, random playlists are added to my account, this problem is so annoying. In addition, when I close the app and want to reopen it, I need ...
A few weeks ago I got some problems with my playlist. It was deleted and I didn't it, and for some strange reason, random playlists are added to my account, this problem is so annoying. ...
Spotify Legend
758 Views
2 replies
0 likes
PremiumCountry Device(iPhone Operating System(iOS 12.2) My Question or IssueRecently I purchased the second generation AirPods. From the beginning I noticed problems with the double tap method since it rarely switch track. On top of that, sometimes w...
Premium Country Device (iPhone 😎 Operating System (iOS 12.2) My Question or Issue Recently I purchased the second generation AirPods. From the beginning I noticed prob...
Spotify Legend
13007 Views
15 replies
2 likes
Extremely annoying when swiping left for iPhone unlikes a song. Make it possible to make your own settings for swiping!
Extremely annoying when swiping left for iPhone unlikes a song. Make it possible to make your own settings for swiping!
Spotify Legend
836 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
741 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited StatesDevice(iPad Mini 4)Operating System(iOS 12) My Question or IssueI have my iPad turned on 24/7 playing music out of my amplifier. Whenever I come back to it in the morning, the music is paused. There’s no reason it ...
Plan Free/Premium Country United States Device (iPad Mini 4) Operating System (iOS 12) My Question or Issue I have my iPad turned on 24/7 playing music out of my amplifier. Whenever ...
Spotify Star
1319 Views
5 replies
0 likes
I can play specific songs from Spotify Premium on my Google Home Mini. This came after much effort to link Spotify Premium to Google Home using Google Home app. However, my playlists are not available despite pronouncing them correctly.
I can play specific songs from Spotify Premium on my Google Home Mini. This came after much effort to link Spotify Premium to Google Home using Google Home app. However, my playlists are not availabl...
610 Views
0 replies
0 likes
Ho un problema su iPhone X. Quando provo a scaricare la versione premium sia quella dei 3 mesi sia quella mensile, mi dice che non è possibile scarire spotify premium da quest app. Cosa devo fare? Ho provato a disinstallare e rinstallare ma niente
Ho un problema su iPhone X. Quando provo a scaricare la versione premium sia quella dei 3 mesi sia quella mensile, mi dice che non è possibile scarire spotify premium da quest app. Cosa devo fare? Ho...
270 Views
0 replies
0 likes
PlanPremiumCountryUKDevice(iPhone 7 plus)Operating System(iOS 10.) for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the connection to all my Sonos speakers. The sync drops off and I then can’t ...
Plan Premium Country UK Device (iPhone 7 plus) Operating System (iOS 10.) for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the...
266 Views
0 replies
0 likes
I'm on Spotify Preimum, I've got a Samsung S8 and an iPhone SE (I use the iphone to play offline in the car). With both devices connected to my home network I can download local files onto the samsung, but although the iphone can see the files in the...
I'm on Spotify Preimum, I've got a Samsung S8 and an iPhone SE (I use the iphone to play offline in the car). With both devices connected to my home network I can download local files onto t...
336 Views
0 replies
0 likes
I have had to raise this before. I have notifications OFF. So do t notify me. Period. This isn't Rocket science.
I have had to raise this before. I have notifications OFF. So do t notify me. Period. This isn't Rocket science.
Spotify Legend
655 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone XOperating Systemlatest IOS My Question or Issue1. I have been experiencing weird song skipping issues on my spotify app both PC and iPhone and some reason the web player (FIREFOX) tends to pop up in my devices...
Plan Premium Country Australia Device iPhone X Operating System latest IOS My Question or Issue 1. I have been experiencing weird song skipping issues on my spotify app both ...
Spotify Legend
782 Views
1 replies
1 likes
PlanFree/PremiumCountryI’m unable to get past the privacy part of signing in because I’m not able to press the agree button to continue as it is off my screen?Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android O...
Plan Free/Premium Country I’m unable to get past the privacy part of signing in because I’m not able to press the agree button to continue as it is off my screen? Device (iPhone 8, Samsung Galax...
Roadie
705 Views
1 replies
0 likes
iPhone XSiOS 12.2Premium Plan When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of adding songs (that has existed on Spotify for years) is now gone a...
iPhone XS iOS 12.2 Premium Plan When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of ad...
516 Views
0 replies
0 likes
PlanPremiumCountryUnited States DeviceiPhone XSOperating SystemiOS 12.2 and 12.1 My Question or IssueWhenever Spotify is open in the background I can’t watch Facebook, YouTube, SnapChat etc videos without it pausing every second causing me to close t...
Plan Premium Country United States Device iPhone XS Operating System iOS 12.2 and 12.1 My Question or Issue Whenever Spotify is open in the background I can’t watch F...
Newbie
1281 Views
1 replies
4 likes
