Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
For example I’ll type in my friends username on Spotify and his name will show up in the search but when I press it, it says Spotify can’t open this link on this device and this has been an ongoing issue.im using Spotify on a iPhone XR by the way
Newbie
For example I’ll type in my friends username on Spotify and his name will show up in the search but when I press it, it says Spotify can’t open this link on this device and this has been an ongoing i...
Daisy
Spotify Legend
710 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceiPhone 8Operating SystemiOS 10 My Question or IssueI think my Spotify account is or was connected with my Facebook at some point, but now I can't restore that connection. Nonetheless I've never been able to find Spotify ...
Casual Listener
Plan Premium Country Poland Device iPhone 8 Operating System iOS 10 My Question or Issue I think my Spotify account is or was connected with my Facebook at some point, but now I can'...
Guido
Spotify Legend
701 Views
1 replies
0 likes
Plan:PremiumCountry BelgiumDevice Iphone 6s an latest IpadOperating System ios 12.2I cant find Videos....I dont have a browse button and when i hit the search button, I dont have the video tab....???
Casual Listener
Plan:Premium Country Belgium Device Iphone 6s an latest Ipad Operating System ios 12.2 I cant find Videos....I dont have a browse button and when i hit the search button, I dont have the video ta...
Guido
Spotify Legend
1355 Views
5 replies
0 likes
ANone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,...
Visitor
ANone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Peter
Spotify Legend
3587 Views
12 replies
0 likes
The other day I went through my library and removed several albums that I hadn't been listening to in a while. A few days later, while searching for a song off one of the albums, I noticed that the entire album was still "downloaded", even though it ...
Newbie
The other day I went through my library and removed several albums that I hadn't been listening to in a while. A few days later, while searching for a song off one of the albums, I noticed that the e...
Guido
Spotify Legend
1098 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2My Question or IssueThe song "A" by GOT7 stops playing between 2:40 and 2:45
Newbie
Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2 My Question or Issue The song "A" by GOT7 stops playing between 2:40 and 2:45
Daisy
Spotify Legend
636 Views
1 replies
1 likes
PlanPremiumCountryUsaDeviceiPhone XS MaxOperating SystemIos 12.3 My Question or Issuewhen I open the app and play a song, the equalizer is not applied, i have to go I to the equalizer menu and turn it off then back on for it to work.
Newbie
Plan Premium Country Usa Device iPhone XS Max Operating System Ios 12.3 My Question or Issue when I open the app and play a song, the equalizer is not applied, i have to go I to the ...
Guido
Spotify Legend
1057 Views
2 replies
0 likes
Operating System(iOS 10.3.3) iPhone 5 Hello,After the last Appstore update, BMW Connected Drive no longer recognizes the Spotofy app. So it is not possible to use the BMW ConnectedDrive "Spotify App".I've tried several attempts with all possible comb...
Regular
Operating System (iOS 10.3.3) iPhone 5 Hello, After the last Appstore update, BMW Connected Drive no longer recognizes the Spotofy app. So it is not possible to use the BMW ConnectedDrive ...
Jemi
Spotify Legend
2423 Views
11 replies
2 likes
PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 12.2 My Question or IssueSpotify is virtually useless in my car. More often than not, when I open the Carplay app, it doesn't open compeletely and/or is locked up. Even if I try to...
Regular
Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 12.2 My Question or Issue Spotify is virtually useless in my car. More often than not, when I open ...
Jemi
Spotify Legend
5199 Views
11 replies
2 likes
PlanPremiumCountryUSDeviceiPhone SEOperating SystemIOS 12.3 My Question or IssueI am unable to find the button to allow my phone to download songs from my PC to the phone anywhere. I have attached an image of what I can see on the computer but it is ...
Newbie
Plan Premium Country US Device iPhone SE Operating System IOS 12.3 My Question or Issue I am unable to find the button to allow my phone to download songs from my PC to the phone any...
Guido
Spotify Legend
772 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceiPhone XSOperating SystemWindows 10 My Question or IssueLets say my phone is connected to the spotify program I have open on my PC. If I go to an artist radio on my PC and click play, the radio will start playing on my phone...
Casual Listener
Plan Premium Country US Device iPhone XS Operating System Windows 10 My Question or Issue Lets say my phone is connected to the spotify program I have open on my PC. If I go to an ar...
user-removed
Not applicable
756 Views
1 replies
0 likes
Plan : PremiumCountry : SwitzerlandDevice : iPhone 8+Operating System : iOS 12.1My Question or IssueI am having a terrible issue since 1h. When I play music, it suddenly stop after 30-40 seconds and change to the next one on the album. I tried to log...
Newbie
Plan : Premium Country : Switzerland Device : iPhone 8+ Operating System : iOS 12.1 My Question or Issue I am having a terrible issue since 1h. When I play music, it suddenly...
jsannn
Community Legend
725 Views
1 replies
0 likes
PlanPremiumCountryEngland, United Kingdom Device(iPhone 10XS 64GB (ios.12.3)Operating System(Windows 10 Pro) My Question or IssueI listen to Spotify a lot when transporting to work and saw there's an option called 'Music Quality'I am very interested ...
Newbie
Plan Premium Country England, United Kingdom Device (iPhone 10XS 64GB (ios.12.3) Operating System (Windows 10 Pro) My Question or Issue I listen to Spotify a lot when transpo...
MattSuda
Spotify Star
63084 Views
1 replies
0 likes
PlanFreeCountryUnited States DeviceApple IPad Mini 2Operating SystemiOS 12.1 My Question or IssueI am unable to reorder the songs on my playlists. I have read many posts about people who had the same issue, but after trying the given solutions, there...
Casual Listener
Plan Free Country United States Device Apple IPad Mini 2 Operating System iOS 12.1 My Question or Issue I am unable to reorder the songs on my playlists. I have read many pos...
MattSuda
Spotify Star
2369 Views
3 replies
0 likes
PlanPremiumCountryireland Device(iPhone 8+)Operating System(iOS 12.1) My Question or IssueHi there, I’ve been having a number of issues over the last 2 weeks. I’ve updated the app, deleted the app and nothing has worked. issue #1:If I pause music and...
Newbie
Plan Premium Country ireland Device (iPhone 8+) Operating System (iOS 12.1) My Question or Issue Hi there, I’ve been having a number of issues over the last 2 ...
user-removed
Not applicable
2382 Views
2 replies
1 likes
A song (on the outside looking in) that shows up for an artist (alison krauss and union station) of the album(paper airplane). shows it is available to play, I have it saved(now known as liked), however the song will not play. nor does it show up in ...
Casual Listener
A song (on the outside looking in) that shows up for an artist (alison krauss and union station) of the album(paper airplane). shows it is available to play, I have it saved(now known as liked), howe...
user-removed
Not applicable
1112 Views
1 replies
1 likes
PlanPremiumCountry DeviceiPhone 7Operating Systemios 12.2 My Question or IssueYesterday I made some new playlists and downloaded them overnight. Now I can’t play any of my downloaded songs without wifi/data which is the main reason i bought premium. ...
Newbie
Plan Premium Country Device iPhone 7 Operating System ios 12.2 My Question or Issue Yesterday I made some new playlists and downloaded them overnight. Now I can’t play any of ...
user-removed
Not applicable
10562 Views
1 replies
0 likes
Premium account DeviceiPhone SE I used to be able to see who followed my account by clicking a profile pic in the top left corner of the iPhone app but its gone. Is there now no way of seeing who follows my account?
Newbie
Premium account Device iPhone SE I used to be able to see who followed my account by clicking a profile pic in the top left corner of the iPhone app but its gone. Is there now ...
OneByBoo
Roadie
6641 Views
1 replies
0 likes
Hio there, I'm trying to listen on to my premium plan on my iphone and everytime I play a song a message appears you are listen on WEB PLAYER CHROME and every song i play jumps forward after 30 secs to teh next song. I've removed the app, changed the...
Casual Listener
Hio there, I'm trying to listen on to my premium plan on my iphone and everytime I play a song a message appears you are listen on WEB PLAYER CHROME and every song i play jumps forward after 30 secs ...
Billy-J
Spotify Star
889 Views
1 replies
0 likes
PlanPremiumAustralia DeviceiPhone 5Operating SystemiOS 10.3.3 I got Spotify Premium recently and turned disabled data for it in settings as I don't have unlimited. Recently (possibly after the latest update) it's been using my data even though it's s...
Newbie
Plan Premium Australia Device iPhone 5 Operating System iOS 10.3.3 I got Spotify Premium recently and turned disabled data for it in settings as I don't have unlimited. Recentl...
Billy-J
Spotify Star
1908 Views
1 replies
0 likes