Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232848 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114468 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443272 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304040 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
It's very anti-intuitive to find a way to sort a playlist while playing it. For instance when I play my fav playlist, I want to use the opposite order, eg. listening first my last added songs. From time to time the order gets back to original (insert...
It's very anti-intuitive to find a way to sort a playlist while playing it. For instance when I play my fav playlist, I want to use the opposite order, eg. listening first my last added songs. From t...
738 Views
0 replies
0 likes
Since 2 weeks I have the issue that certain playlists are not editable anymore with regards to song order. An own playlist with like 200 songs can be edited. Another playlist with 800 songs it’s not possible anymore to change the song order. I am pre...
Since 2 weeks I have the issue that certain playlists are not editable anymore with regards to song order. An own playlist with like 200 songs can be edited. Another playlist with 800 songs it’s not ...
498 Views
0 replies
0 likes
Plan: Family, PremiumDevice: iPhone 6sOperating System: OS X 10.12.6 I'm trying to download local files from my desktop to my iPhone. Despite following the online directions perfectly, the local files don't show up on my phone (see attached image). T...
Plan: Family, Premium Device: iPhone 6s Operating System: OS X 10.12.6 I'm trying to download local files from my desktop to my iPhone. Despite following the online directions perfectly, t...
Roadie
548 Views
1 replies
0 likes
PlanPremiumCountryU.S.A.DeviceiPhone XROperating SystemiOS 12.3 My Question or IssueSo I was clearing some space from my downloads, and came across about 230 songs from 2pac I don't listen to anymore. Problem is, every time I delete even a single son...
Plan Premium Country U.S.A. Device iPhone XR Operating System iOS 12.3 My Question or Issue So I was clearing some space from my downloads, and came across about 230 songs from 2pac ...
Roadie
565 Views
1 replies
0 likes
Spotify Version8.5.7.601PlanPremiumCountryGermanyDeviceiPhone XOperating SystemiOS 12.2 My Question or Issuei can not listen to my downloaded podcast offline although the green arrow is showing.and is there a reason why i cant download some podcasts?...
Spotify Version 8.5.7.601 Plan Premium Country Germany Device iPhone X Operating System iOS 12.2 My Question or Issue i can not listen to my downloaded podcast offline although the...
Roadie
1576 Views
1 replies
1 likes
Family Plan Device(iPhone Xs) Issue
Family Plan Device (iPhone Xs) Issue
Community Legend
706 Views
1 replies
0 likes
My Problem on my spotify premium account is , that when i open my playlist and start a song the next that will be played isn't from my playlist (its any random song, which i don't even know ..) all buttons from shuffle or something like that are offl...
My Problem on my spotify premium account is , that when i open my playlist and start a song the next that will be played isn't from my playlist (its any random song, which i don't even know ..) all b...
Community Legend
482 Views
1 replies
1 likes
So, the bug when I put some music in queue, the last one in the queue order is all black. I’ve noticed this some months ago, everyday hoping for a fix but untill now, no fix yet.
So, the bug when I put some music in queue, the last one in the queue order is all black. I’ve noticed this some months ago, everyday hoping for a fix but untill now, no fix yet.
Community Legend
737 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 12.2 My Question or IssueWith the latest app update the download status icons for playslists stopped working. You can’t tell which playlists are available for offline use. In the attached screen...
Plan Premium Country USA Device iPhone XS Operating System iOS 12.2 My Question or Issue With the latest app update the download status icons for playslists stopped working. You can’...
Community Legend
564 Views
1 replies
0 likes
PlanPremiumDevice(iPhone 6s)Operating System(iOS 12.3.1.) Hi, I'm having an issue with randomly played tracks on my mobile (desktop version works fine). When I want to listen to a whole album, only a song I tap is playing correctly, the next song is ...
Plan Premium Device (iPhone 6s) Operating System (iOS 12.3.1.) Hi, I'm having an issue with randomly played tracks on my mobile (desktop version works fine). When I want to lis...
Community Legend
525 Views
1 replies
0 likes
PlanPremiumCountryUsDeviceiPhone 7Operating SystemLatest IOS My Question or Issue Is there a way to block the background videos on songs??? I hate these things and they’re on a lot of songs. I like to just see the album cover instead of a snippet of ...
Plan Premium Country Us Device iPhone 7 Operating System Latest IOS My Question or Issue Is there a way to block the background videos on songs??? I hate these things...
Community Legend
1150 Views
1 replies
2 likes
I was having trouble syncing music from my laptop to my iPhone, but I found out I could sync songs by playing them on my laptop then pressing ‘switch to iPhone’ On the available devices tab. It worked for a whole, but now when I try switching from la...
I was having trouble syncing music from my laptop to my iPhone, but I found out I could sync songs by playing them on my laptop then pressing ‘switch to iPhone’ On the available devices tab. It worke...
Community Legend
802 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceiPhoneXOperating SystemiOS 12 My Question or Issueeverytime I try to play a playlist or an artist, it plays one song then the quene or next song is something random. even if i go to an artist page to play just their songs,...
Plan Premium Country USA Device iPhoneX Operating System iOS 12 My Question or Issue everytime I try to play a playlist or an artist, it plays one song then the quene...
Community Legend
540 Views
1 replies
0 likes
The album of Steve Perry, Street Talk (Expanded Edition), have some songs showed at Spotify, but cannot be played. Some examples: "My my my", "Makes no difference", "If only for the moment". These songs cannot be played. I would like to know why... T...
The album of Steve Perry, Street Talk (Expanded Edition), have some songs showed at Spotify, but cannot be played. Some examples: "My my my", "Makes no difference", "If only for the moment". These so...
Community Legend
491 Views
1 replies
0 likes
USA - IOS - Apple CarPlayMy wife's phone is controlling my spotify when she's no where near my car. If I change to radio in my truck it changes to radio in her car. Why is the service linked on both phones?
USA - IOS - Apple CarPlay My wife's phone is controlling my spotify when she's no where near my car. If I change to radio in my truck it changes to radio in her car. Why is the ser...
Community Legend
820 Views
1 replies
0 likes
Seems like the authorization Google Maps gets to control/play music from Spotify is lost after X hours on iOS. I use both Google Maps and Waze and both experience the same problem. In the morning commute, neither app is able to start playing music. F...
Seems like the authorization Google Maps gets to control/play music from Spotify is lost after X hours on iOS. I use both Google Maps and Waze and both experience the same problem. In the mo...
Community Legend
2378 Views
1 replies
0 likes
I just clicked on the spotify app to open it up and it had logged me out. I tried to log back in but it said that I have been travelling abroad for more than 14 days, when I haven't left Canada in over a year. I deleted the app and reinstalled it, bu...
I just clicked on the spotify app to open it up and it had logged me out. I tried to log back in but it said that I have been travelling abroad for more than 14 days, when I haven't left Canada in ov...
Community Legend
483 Views
1 replies
0 likes
Premium PlanU.S.iPhone XSiOS 12.2 When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of adding songs (that has existed on Spotify for years) is now go...
Premium Plan U.S. iPhone XS iOS 12.2 When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality...
Community Legend
1080 Views
1 replies
1 likes
Hello, i don’t understand why is Spotify changed my interface. It’s been a while now, and i’m not very comfortable with the new one. It used to be like this : (image from google, not mine) Now it’s like this : The thing is that it constantly switches...
Hello, i don’t understand why is Spotify changed my interface. It’s been a while now, and i’m not very comfortable with the new one. It used to be like this : (image from google...
Community Legend
1116 Views
1 replies
0 likes
Hi, woke up this morning got a push notification from Spotify asked me to log in my account; yes, I was log out without somehow. After logged in, I tried to play music on my Amazon Echo speaker, but failed to do so. I looked for the device list, noth...
Hi, woke up this morning got a push notification from Spotify asked me to log in my account; yes, I was log out without somehow. After logged in, I tried to play music on my Amazon Echo speaker, but ...
1760 Views
0 replies
0 likes
