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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30797 Views

40 replies

9 likes

  • 30797 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95523 Views

115 replies

12 likes

Other
  • 95523 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1039 Views

0 replies

0 likes

iOS
  • 1039 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293929 Views

60 replies

15 likes

  • 293929 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123849 Views

19 replies

38 likes

  • 123849 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify doesn't connect to SONOS speakers when on shuffle

PlanPremiumDeviceiPhone XOperating SystemiOS 12.3 I have two Play 1 Sonos speakers (in a stereo pair) and I can't connect to them via Spotify. They show up in the devices list and when i tap on them it just tries to connect for 10 seconds and then st...

Casual Listener

Plan Premium Device iPhone X Operating System iOS 12.3   I have two Play 1 Sonos speakers (in a stereo pair) and I can't connect to them via Spotify. They show up in the devices list and ...

Oneluke

Casual Listener

12468 Views

3 replies

4 likes

speaker
  • 12468 Views
  • 3 replies
  • 4 likes

Superuser Contribution Why do I get a new UI on iOS when I go premium?

Why do I get a new UI on iOS when I go premium? When I have the free version of Spotify I have a much better look in the iOS app. But when I get premium, it takes the look away and is replaced with a much worse appearance. Does anyone know why? Attac...

Newbie

Why do I get a new UI on iOS when I go premium? When I have the free version of Spotify I have a much better look in the iOS app. But when I get premium, it takes the look away and is replaced with a...

Peter

Spotify Legend

1158 Views

1 replies

0 likes

  • 1158 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix

Plan PremiumCountry USA Device: (iPhone xs max)Operating System: (iOS 10) My Question or Issue: I love the Daily Mix Option, but lately, after a certain number of songs my playlist will just stop, I can't pull up to refresh and get more songs, it jus...

Regular

Plan Premium Country USA   Device:  (iPhone xs max) Operating System: (iOS 10)   My Question or Issue:   I love the Daily Mix Option, but lately, after a ce...

Peter

Spotify Legend

3881 Views

10 replies

0 likes

  • 3881 Views
  • 10 replies
  • 0 likes

Superuser Contribution Recommended Songs

PlanPremiumCountryTurkeyDeviceiPhone XOperating SystemiOS 12.3 My Question or Issue I have a playlist which contains Turkish and English songs. But the recommended songs section is always suggest Turkish songs. (refresh does not work, it keeps recomm...

Casual Listener

Plan Premium Country Turkey Device iPhone X Operating System iOS 12.3   My Question or Issue   I have a playlist which contains Turkish and English songs. But the recommende...

Peter

Spotify Legend

1018 Views

1 replies

0 likes

  • 1018 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mixes won’t play

Plan PremiumCountry Australia Device iPhone XOperating System iOS 12.2 (Issue is persistent on Windows 10 also) My Question or Issue My daily mixes won’t play. I get ‘an error occurred’ message whenever I attempt to play them. This has been happening...

Casual Listener

Plan  Premium Country Australia    Device  iPhone X Operating System iOS 12.2 (Issue is persistent on Windows 10 also)   My Question or Issue  My daily mixe...

Melanieseeley

Casual Listener

1106 Views

2 replies

0 likes

  • 1106 Views
  • 2 replies
  • 0 likes

Chanson s’arrete À la moitié

premiumfrance DeviceIphone XS depuis hier soir, quand je lance une playlist, la chanson que j’écoute joue pendant 30s à 1mn et passe directement à la suivante alors que le morceau n’est pas fini. J’ai essayé de fermer l’app, desinstaller l’app, faire...

Newbie

  premium france   Device Iphone XS   depuis hier soir, quand je lance une playlist, la chanson que j’écoute joue pendant 30s à 1mn et passe directement à la suivante alors que ...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Superuser Contribution Album Art Background Color

PlanPremiumCountryTurkeyDeviceiPhone XOperating SystemiOS 12.3 My Question or Issue When I run the application and swipe up the song which I listened previous time, background color is always stay as black. After that the background color of the next...

Casual Listener

Plan Premium Country Turkey Device iPhone X Operating System iOS 12.3   My Question or Issue   When I run the application and swipe up the song which I listened previous tim...

Peter

Spotify Legend

4382 Views

1 replies

0 likes

  • 4382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Plays when I lock my iphone

If I pause Spotify on my iPhone XS (Latest version of iOS and spotify) the music stops. Then whenever I hit the lock button on the right side of the phone the music starts playing again? So I have to exit the spotify app every time which is incredibl...

Casual Listener

If I pause Spotify on my iPhone XS (Latest version of iOS and spotify) the music stops. Then whenever I hit the lock button on the right side of the phone the music starts playing again? So I have to...

Peter

Spotify Legend

18778 Views

21 replies

25 likes

  • 18778 Views
  • 21 replies
  • 25 likes

Superuser Contribution Save podcasts to listen later?

Hey there, People send me podcasts sometimes that I want to save and listen to later. At the moment I seem to be unable to make a playlist with podcasts. I know I can add them to the queue, but that is not what I am looking for since that I need to l...

Casual Listener

Hey there, People send me podcasts sometimes that I want to save and listen to later. At the moment I seem to be unable to make a playlist with podcasts. I know I can add them to the queue, but that ...

Peter

Spotify Legend

2065 Views

1 replies

6 likes

  • 2065 Views
  • 1 replies
  • 6 likes

Downloaded songs not playing

Hey, Random downloaded songs on my iPhone have suddenly stopped playing. I mainly listen to playlists and almost every other song freezes at the beginning and doesn’t play unless I have internet access even if it is downloaded and has played fine bef...

Casual Listener

Hey, Random downloaded songs on my iPhone have suddenly stopped playing. I mainly listen to playlists and almost every other song freezes at the beginning and doesn’t play unless I have internet acce...

Billy-J

Spotify Star

2766 Views

1 replies

0 likes

  • 2766 Views
  • 1 replies
  • 0 likes

PS4 not appearing on devices available

I have been stumped on this for days and after googling and tinkering I’m still no closer. Essentially about a week ago Spotify was working fine and I was able to play it through my phone on my PS4 without a problem. However one night I disconnected ...

Newbie

I have been stumped on this for days and after googling and tinkering I’m still no closer. Essentially about a week ago Spotify was working fine and I was able to play it through my phone on my PS4 w...

447 Views

0 replies

1 likes

  • 447 Views
  • 0 replies
  • 1 likes

Music type changing automatically

Whenever i play a music, playlist etc after first song clasical musics playing aotomatically. They are always looking like next song how can i fix thatjPlanPremiumCountryTurkeyDeviceIphone 6sOperating System(iOS 10, My Question or Issue

Newbie

Whenever i play a music, playlist etc after first song clasical musics playing aotomatically. They are always looking like next song how can i fix thatj Plan Premium Country Turkey Device Ipho...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

When I finished call on the phone with bluetooth, Spotify switch automatically from pc to phone.

PlanPremiumDevice(iPhone, Macbook Pro)Operating System(iOS 10, macOS Mojave) My Question or IssueI listen Spotify on my pc. Also Spotify open on my phone. My phone is connected bluetooth headphone already. I make a phone call. As I speak on the phone...

Casual Listener

Plan Premium Device (iPhone, Macbook Pro) Operating System (iOS 10,  macOS Mojave)   My Question or Issue I listen Spotify on my pc. Also Spotify open on my phone. My phone is conne...

bwarren97

Regular

923 Views

2 replies

0 likes

  • 923 Views
  • 2 replies
  • 0 likes

[Carplay] Library displays limited items

PlanPremiumCountryUSDeviceiPhone SECarplay Mazda 3Operating SystemiOS 12.3 My Question or IssueWhen using Spotify in Carplay in my Mazda 3, everything in my library seems to be limited. For example, let's say I have 20 playlists saved. But when using...

Casual Listener

Plan Premium Country US Device iPhone SE Carplay Mazda 3 Operating System iOS 12.3   My Question or Issue When using Spotify in Carplay in my Mazda 3, everything in my library seems t...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
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Superuser Contribution Bluesound node 2i

NorwayNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Window...

Visitor

NorwayNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,...

Peter

Spotify Legend

2058 Views

4 replies

0 likes

  • 2058 Views
  • 4 replies
  • 0 likes

Superuser Contribution Weekly playlists keep suggesting songs I don't like?

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid Oreo My Question or IssueRecently I've had a song that keeps popping up on my weekly playlists in spite of the fact that I keep hitting 'dislike' when it comes up. I found an older thread that...

Casual Listener

Plan Premium Country USA Device Moto G6 Operating System Android Oreo   My Question or Issue Recently I've had a song that keeps popping up on my weekly playlists in spite of the ...

Peter

Spotify Legend

771 Views

1 replies

0 likes

  • 771 Views
  • 1 replies
  • 0 likes

When offline the swipe right motion on album tracks does not work as expected

Reading https://community.spotify.com/t5/Ongoing-Issues/Reporting-a-bug-How-does-this-work/idi-p/908157, I went and found an existing thread https://community.spotify.com/t5/iOS-iPhone-iPad/Queue-swipe-won-t-work-offline/m-p/4329776, yet it seems bot...

Casual Listener

Reading https://community.spotify.com/t5/Ongoing-Issues/Reporting-a-bug-How-does-this-work/idi-p/908157, I went and found an existing thread https://community.spotify.com/t5/iOS-iPhone-iPad/Queue-swi...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcasts aren’t updating after may 11th

Now I don’t know if this is normal but when i get on the app my podcasts aren’t being regularly updated and even when i look it up on safari and try to play it, it just plays the latest episode in the library

Casual Listener

Now I don’t know if this is normal but when i get on the app my podcasts aren’t being regularly updated and even when i look it up on safari and try to play it, it just plays the latest episode in th...

Peter

Spotify Legend

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify iOS app skips in the middle of the song

PlanPremiumDeviceiPhone XOperating SystemiOS10 My Question or IssueI have subscribed to a public playlist called Beast Mode and everytime I play the song “Wow” by Post Malone in that playlist, it would skip to the next song in the middle of the song ...

Casual Listener

Plan Premium Device iPhone X Operating System iOS10   My Question or Issue I have subscribed to a public playlist called Beast Mode and everytime I play the song “Wow” by Post Malone in ...

Peter

Spotify Legend

1477 Views

3 replies

0 likes

  • 1477 Views
  • 3 replies
  • 0 likes

Superuser Contribution Only Shuffle possible. Premium Account.

Since yesterday I cannot start playing albums / playlists. Only shuffle mode is available. I have a premium account (even shown in my account settings, status is ok). iOS, Spotify 8.5.5.715 Log Off / Log on did not help. Reinstallation of the app did...

Newbie

Since yesterday I cannot start playing albums / playlists. Only shuffle mode is available. I have a premium account (even shown in my account settings, status is ok). iOS, Spotify 8.5.5.715 Log Off /...

Peter

Spotify Legend

1219 Views

3 replies

2 likes

  • 1219 Views
  • 3 replies
  • 2 likes