Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37296 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102897 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431578 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299240 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have a Premium account which i mostly access through my ipad.I currently follow over 1000 artists but every time I click follow on a new artist it initially changes to ‘following’, however when I log out and go back in and look through my artist li...
I have a Premium account which i mostly access through my ipad. I currently follow over 1000 artists but every time I click follow on a new artist it initially changes to ‘following’, however when I...
Not applicable
7391 Views
7 replies
6 likes
PlanPremium Device(iPhone My Question or IssueSpotify won’t play my playlist. I will click the first song and it will play but then every song after that will be random. What is the point of creating a playlist? I disabled the autoplay thing too like...
Plan Premium Device (iPhone 😎 My Question or Issue Spotify won’t play my playlist. I will click the first song and it will play but then every song after that wi...
414 Views
0 replies
0 likes
Hello Spotify community.I've downloaded many songs and I always listening to them in offline mode. For a week only certain songs available and 90% of the songs are not anymore, I have already made myself logged out and again logged in still not worki...
Hello Spotify community. I've downloaded many songs and I always listening to them in offline mode. For a week only certain songs available and 90% of the songs are not anymore, I have already...
Spotify Star
630 Views
1 replies
0 likes
PremiumiPhone 6s PlusI have the latest version of the app.The app shows the normal opening screen (only the logo), but crashes shortly after. I have restarted my phone twice and offloaded and reloaded the app.I can use spotify on my other devices.
Premium iPhone 6s Plus I have the latest version of the app. The app shows the normal opening screen (only the logo), but crashes shortly after. I have restarted my phone twice and offloaded and r...
Spotify Star
640 Views
1 replies
0 likes
PlanPremiumCountryUkDevice(iPod touchOperating System5.1.1 My Question or IssueI recently had to reset my iPod touch and so delete Spotify from the device. I now find I cannot reinstall it as it is not supported by devices running earlier than versio...
Plan Premium Country Uk Device (iPod touch Operating System 5.1.1 My Question or Issue I recently had to reset my iPod touch and so delete Spotify from the device. I now find I canno...
Spotify Star
846 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceiPhoneOperating SystemiOS 12 My Question or IssueI have Spotify premium and all of the sudden it no longer plays my playlists. I’ll put it on just like I used to with free Spotify and it starts playing songs not on my playli...
Plan Premium Country US Device iPhone Operating System iOS 12 My Question or Issue I have Spotify premium and all of the sudden it no longer plays my playlists. I’ll put it o...
Community Legend
15309 Views
1 replies
2 likes
DeviceiPhone XROperating SystemiOS 12.1.4 Searching songs with Cyrillic letters (e.g. Russian) does not discard their case. In other words, it is case-sensitive. For example, my playlist has a song titled "Ты или Я". When I search for lowercase "ты",...
Device iPhone XR Operating System iOS 12.1.4 Searching songs with Cyrillic letters (e.g. Russian) does not discard their case. In other words, it is case-sensitive. For example, my playli...
Newbie
2014 Views
11 replies
1 likes
Spotify dudes why are you doing this ?let me show how low you dropped ...This is my "non erasable" ...still play list ...attempt 1:http://42i.eu/abeb0718.pngNice ..right ...Press "randomize" ...we get list:http://42i.eu/d7c158ba.pngPress again "rando...
Spotify dudes why are you doing this ? let me show how low you dropped ... This is my "non erasable" ...still play list ... attempt 1: http://42i.eu/abeb0718.png Nice ..right ... Press "rando...
Regular
649 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI "like" an entire album (which I gather adds it to my Library), then I "unlike" certain songs on that album which I do not want to be played back in the future. However ...
Plan Premium Country USA Device iPhone 8 Operating System iOS 12.2 My Question or Issue I "like" an entire album (which I gather adds it to my Library), then I "unlike" certain songs...
563 Views
0 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
1646 Views
4 replies
0 likes
Bonjour, Je viens de découvrir un bug sur l'application qui n'était pas la avant. j'ai plusieurs device amazon alexa et mon iphone qui sont connectés. lorsque je vais dans préférence => appareil : il y a écrit "Afficher les appareils locaux uniquemen...
Bonjour, Je viens de découvrir un bug sur l'application qui n'était pas la avant. j'ai plusieurs device amazon alexa et mon iphone qui sont connectés. lorsque je vais dans préférence => appareil :...
746 Views
0 replies
0 likes
PlanPremium (Family)CountryCanadaDeviceIphone SEOperating System My Question or IssueI want to access the Autoplay under Playback to turn it off/on.On my Iphone SE, when I go to Settings, the dropdown menu from Account down to About works fine, but t...
Plan Premium (Family) Country Canada Device Iphone SE Operating System My Question or Issue I want to access the Autoplay under Playback to turn it off/on. On my Ipho...
Casual Listener
3955 Views
2 replies
0 likes
I have changed my phone and cannot download Spotify (my phone is able to download other apps) After pressing the Get button, it has been swirling around with no option for me to download or cancel the download. Any help would be appariciated, Thanks
I have changed my phone and cannot download Spotify (my phone is able to download other apps) After pressing the Get button, it has been swirling around with no option for me to download or cancel th...
Spotify Star
937 Views
3 replies
0 likes
PlanPremiumCountryGermany DeviceIPhone 5sOperating SystemiOS10 My Question or IssueDon't play my downloaded music anymore. The podcasts are still working. I noticed that after the data volume of my mobile phone contract expired the day before yesterd...
Plan Premium Country Germany Device IPhone 5s Operating System iOS10 My Question or Issue Don't play my downloaded music anymore. The podcasts are still working. I noticed th...
Spotify Star
916 Views
3 replies
0 likes
PlanPremiumCountrySaudi Arabia DeviceiPhone XS Operating SystemiOS 12.3.1 My Question or IssueAre canvases available in Saudi Arabia? I've turned them on in the settings but they never show.
Plan Premium Country Saudi Arabia Device iPhone XS Operating System iOS 12.3.1 My Question or Issue Are canvases available in Saudi Arabia? I've turned them on in...
Music Fan
1746 Views
1 replies
0 likes
PlanPremiumDeviceiPhone XOperating SystemiOS 12.3 I have two Play 1 Sonos speakers (in a stereo pair) and I can't connect to them via Spotify. They show up in the devices list and when i tap on them it just tries to connect for 10 seconds and then st...
Plan Premium Device iPhone X Operating System iOS 12.3 I have two Play 1 Sonos speakers (in a stereo pair) and I can't connect to them via Spotify. They show up in the devices list and ...
Casual Listener
12494 Views
3 replies
4 likes
Why do I get a new UI on iOS when I go premium? When I have the free version of Spotify I have a much better look in the iOS app. But when I get premium, it takes the look away and is replaced with a much worse appearance. Does anyone know why? Attac...
Why do I get a new UI on iOS when I go premium? When I have the free version of Spotify I have a much better look in the iOS app. But when I get premium, it takes the look away and is replaced with a...
Spotify Legend
1186 Views
1 replies
0 likes
Plan PremiumCountry USA Device: (iPhone xs max)Operating System: (iOS 10) My Question or Issue: I love the Daily Mix Option, but lately, after a certain number of songs my playlist will just stop, I can't pull up to refresh and get more songs, it jus...
Plan Premium Country USA Device: (iPhone xs max) Operating System: (iOS 10) My Question or Issue: I love the Daily Mix Option, but lately, after a ce...
Spotify Legend
3993 Views
10 replies
0 likes
PlanPremiumCountryTurkeyDeviceiPhone XOperating SystemiOS 12.3 My Question or Issue I have a playlist which contains Turkish and English songs. But the recommended songs section is always suggest Turkish songs. (refresh does not work, it keeps recomm...
Plan Premium Country Turkey Device iPhone X Operating System iOS 12.3 My Question or Issue I have a playlist which contains Turkish and English songs. But the recommende...
Spotify Legend
1039 Views
1 replies
0 likes
Plan PremiumCountry Australia Device iPhone XOperating System iOS 12.2 (Issue is persistent on Windows 10 also) My Question or Issue My daily mixes won’t play. I get ‘an error occurred’ message whenever I attempt to play them. This has been happening...
Plan Premium Country Australia Device iPhone X Operating System iOS 12.2 (Issue is persistent on Windows 10 also) My Question or Issue My daily mixe...
Casual Listener
1134 Views
2 replies
0 likes
