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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

143011 Views

503 replies

108 likes

  • 143011 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

99799 Views

19 replies

38 likes

  • 99799 Views
  • 19 replies
  • 38 likes

Songs not showing

PlanPremiumCountryUnited States Device(iPhone 8, 2016)Operating SystemiOS 12.2 My Question or IssueSongs will not show on albums for almost all artists and it is making it impossible to listen to what I want to. This is extremely disappointing becaus...

Newbie

Plan Premium Country United States  Device (iPhone 8, 2016) Operating System iOS 12.2   My Question or Issue Songs will not show on albums for almost all artists and it is making ...

MauritsC

Newbie

1009 Views

1 replies

1 likes

  • 1009 Views
  • 1 replies
  • 1 likes

Song and discography missing from artists page

PlanFreeCountry DeviceiPad 5th genOperating SystemIOS 12.2 My Question or Issuecan’t find songs or the discography listing anywhere on the artists page. It shows concert dates, apparel you can purchase, and artists pick. Please fix

Casual Listener

Plan Free Country   Device iPad 5th gen Operating System IOS 12.2   My Question or Issue can’t find songs or the discography listing anywhere on the artists page. It shows concert...

pulsemod

Regular

547 Views

1 replies

1 likes

  • 547 Views
  • 1 replies
  • 1 likes

I can only get: shuffle play, about, and offers ... I have a premium account

Facts: Spotify was working fine yesterday. Now, nothing is working as it was. I use an iPod touch 6th generation. The iOs is current. I've been using the same setup for years without many issues. No other apps are installed on the device. I use it ex...

Regular

Facts:   Spotify was working fine yesterday. Now, nothing is working as it was. I use an iPod touch 6th generation. The iOs is current. I've been using the same setup for years without many is...

pulsemod

Regular

420 Views

1 replies

1 likes

  • 420 Views
  • 1 replies
  • 1 likes

Oops something went wrong (home screen) + unable to see tracks for artists

PlanPremiumCountryDenmark DeviceiPhone 5SOperating SystemiOS 12.2 My Question or IssueFor a week or so now, my Spotify app has been getting increasingly worse. On the home-screen i get "oops something went wrong" and when i seach for artists their pr...

Casual Listener

Plan Premium Country Denmark  Device iPhone 5S Operating System iOS 12.2   My Question or Issue For a week or so now, my Spotify app has been getting increasingly worse.  On...

astomp82

Casual Listener

2253 Views

15 replies

4 likes

  • 2253 Views
  • 15 replies
  • 4 likes

Blank home screen blank album screens

PlanPremiumCountryUSADeviceiPhone 8 PlusOperating System IOS 12.2 My Question or IssueBlank home screen and album pages for most of all artists. Gives me the something went wrong notice on the home screen. Some artists will display the top tracks but...

Newbie

  Plan Premium Country USA Device iPhone 8 Plus Operating System IOS 12.2   My Question or Issue Blank home screen and album pages for most of all artists. Gives me the something ...

Bereft

Newbie

1149 Views

3 replies

3 likes

  • 1149 Views
  • 3 replies
  • 3 likes

Can't play artist's discography in offline mode

PlanPremiumCountryUKDeviceiPhone SE Since the new update, I can't listen to an artist's discography when I'm in offline mode. I only can listen to individual albums, which is really annoying. Majority of the time, I listen to music in offline mode an...

Casual Listener

  Plan Premium Country UK Device iPhone SE   Since the new update, I can't listen to an artist's discography when I'm in offline mode. I only can listen to individual albums, which ...

506 Views

0 replies

4 likes

  • 506 Views
  • 0 replies
  • 4 likes

Downloads disappear

PlanPremiumCountryAustriaDeviceIPhone XROperating SystemIOS 12.2 My Question or IssueI have 400 songs downloaded for offline listening on my Phone. In the last 4 months however some of the songs startet disappearing. They are not removed from Spotify...

Newbie

Plan Premium Country Austria Device IPhone XR Operating System IOS 12.2   My Question or Issue I have 400 songs downloaded for offline listening on my Phone. In the last 4 months howev...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Crossfade not working on iPhone, only in Macbook

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Homepage Tweeking Out

On Student PremiumUS Device: iPhone X ROperating System: 12.2 What Happened:I opened the Spotify app Apr 27th and the page flashes then got stuck between two pages (I think?). Please see attachment for more clarification as well as the fix. Resolutio...

Newbie

On Student Premium US   Device: iPhone X R Operating System: 12.2   What Happened: I opened the Spotify app Apr 27th and the page flashes then got stuck between two pages (...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Get stuck at loading page

Hi, I had been using Spotify free for almost 3 years on my iPad Air 2 without any problem both in Turkey and Germany since few days ago.I have iOS 12.2 on my iPad now. The problem is that whenever I try to use Spotify now, I get stuck at the loading ...

Newbie

Hi, I had been using Spotify free for almost 3 years on my iPad Air 2 without any problem both in Turkey and Germany since few days ago. I have iOS 12.2 on my iPad now.   The problem is that ...

Loxer

Community Legend

722 Views

1 replies

0 likes

“iPad” “problem” “loading page”
  • 722 Views
  • 1 replies
  • 0 likes

Play Glitch on Locked Device

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 12.2 My Question or Issue Hi! Recently I’ve noticed a glitch where I’ll be playing music, pause it from the lockscreen, and turn off the screen but it’ll just start playing again. It doesn’t alw...

Casual Listener

Plan Premium Country USA Device iPhone XR Operating System iOS 12.2   My Question or Issue   Hi! Recently I’ve noticed a glitch where I’ll be playing music, pause it from the loc...

Loxer

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Solved!! Playlist Bug

PlanPremiumCountryUSDeviceIPhone 7 PlusOperating SystemIOS 12.2 My Question or Issue Every time I go to edit my 9000+ song playlist it crashes once I reach a certain point in my playlist. It would’ve much easier if we were able to search a song in a ...

Casual Listener

  Plan Premium Country US Device IPhone 7 Plus Operating System IOS 12.2   My Question or Issue   Every time I go to edit my 9000+ song playlist it crashes once I reach a c...

Jᴀᴄᴋ

Roadie

3238 Views

3 replies

0 likes

  • 3238 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problems with a playlist that plays nonstop

PlanPremiumCountryChileIphone 6OperatingentelMy Question or IssueTengo una playlist que no para de sonar, aunque ponga otra playlist, sigue sonando la misma

Newbie

Plan Premium Country Chile Iphone 6 Operating entel My Question or Issue Tengo una playlist que no para de sonar, aunque ponga otra playlist, sigue sonando la misma

Peter

Spotify Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Don't Show Not Downloaded songs in Albums

PlanPremiumCountrySwitzerland DeviceiPhone XS MaxOperating SystemiOS 12.2 My Question or Issue I am seeing all the songs of an album, eventhough I want to see only my downloaded songs. I am pretty sure it was like that before. I only want to see my s...

Newbie

Plan Premium Country Switzerland   Device iPhone XS Max Operating System iOS 12.2   My Question or Issue   I am seeing all the songs of an album, eventhough I want to see o...

Peter

Spotify Legend

487 Views

1 replies

1 likes

  • 487 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify plays music as soon as I lock my iPhone.

When Spotify is open on my iPhone it plays music as soon as I lock the phone. Even if I go into the app, press pause, go back to the home screen and then lock the phone it will play the music. The only way to stop this is by fully closing the app.

Newbie

When Spotify is open on my iPhone it plays music as soon as I lock the phone. Even if I go into the app, press pause, go back to the home screen and then lock the phone it will play the music. The on...

Peter

Spotify Legend

1097 Views

3 replies

2 likes

  • 1097 Views
  • 3 replies
  • 2 likes

Superuser Contribution Podcast Restarts in BMW

PremiumCountry USA Device - Iphone X My Question or IssueEvery time I am listening to a podcast and I call someone or someone calls me after the call is over the podcast restarts from the beginning. This is very frustrating because I have to memorize...

Newbie

Premium Country USA   Device - Iphone X   My Question or Issue Every time I am listening to a podcast and I call someone or someone calls me after the call is over the podcast restart...

Peter

Spotify Legend

917 Views

1 replies

1 likes

  • 917 Views
  • 1 replies
  • 1 likes

Song info on locked screen frozen

PlanPremiumCountryNorwayDeviceiPhone Xs MaxOperating System(iOS 12.2) My Question or IssueFor a few weeks now the song info on locked screen has been showing the same song and time for that song, exactly like in the attached screenshot, when I’m list...

Newbie

Plan Premium Country Norway Device iPhone Xs Max Operating System (iOS 12.2)   My Question or Issue For a few weeks now the song info on locked screen has been showing the same song an...

363 Views

0 replies

1 likes

  • 363 Views
  • 0 replies
  • 1 likes

[Podcast] Episodes not marked as finished and not played in order

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueHiyas, I am listening to podcasts on my phone, but even tho listening to an episode until the very end the episodes are not marked as finished.If I go back to the u...

Newbie

Plan Premium Country Germany Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue Hiyas, I am listening to podcasts on my phone, but even tho listening to an episode unti...

774 Views

0 replies

2 likes

bug
Podcasts
  • 774 Views
  • 0 replies
  • 2 likes

Podcast Episodes Can’t be Replayed

Plan: PremiumUSAiPhone 7, Windows 10 I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I try to play the episode, it skips to the next one and shows the...

Newbie

Plan: Premium USA iPhone 7, Windows 10   I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I...

webm0nk3y

Newbie

890 Views

1 replies

0 likes

Podcasts
Unplayed
  • 890 Views
  • 1 replies
  • 0 likes

Play first song and switches to gospel music

This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel. I have deleted the app and reinstalled, however, it does the same thing across...

Newbie

This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel.  I have deleted the ap...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes