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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30806 Views

40 replies

9 likes

  • 30806 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95529 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1039 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293933 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123851 Views

19 replies

38 likes

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  • 19 replies
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Solved!!Superuser Contribution All filled up but I only have 9,100 songs saved.

I have Spotify premium and currently have 9,100 songs saved but am receiving the all filled up error message. Any help is greatly appreciated!

Regular

I have Spotify premium and currently have 9,100 songs saved but am receiving the all filled up error message. Any help is greatly appreciated!

Peter

Spotify Legend

1224 Views

1 replies

0 likes

  • 1224 Views
  • 1 replies
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Superuser Contribution Remote volume controle - spotify connect - let's get this solved!

How can this still not be solved..?!Play/paus/skip track flows like a charm between various devices regardless of make.Volume controle on remote device is appearently impossible to solve, and nowere is good information on why to be found.It takes mor...

Casual Listener

How can this still not be solved..?! Play/paus/skip track flows like a charm between various devices regardless of make. Volume controle on remote device is appearently impossible to solve, and now...

Peter

Spotify Legend

1495 Views

3 replies

1 likes

Remote control
remote controle
Spotify Connect Volume Control
Volume Levels
  • 1495 Views
  • 3 replies
  • 1 likes

Superuser Contribution New User Experience - TERRIBLE!

After 3 chat sessions, I finally figured out what's happening with my wife's user interface. And it's even worse than I thought - it's going to propogate to all of us at some point soon!The "new user experience" is horrible. If I want to play John Ma...

Music Fan

After 3 chat sessions, I finally figured out what's happening with my wife's user interface.  And it's even worse than I thought - it's going to propogate to all of us at some point soon! The "...

Peter

Spotify Legend

920 Views

1 replies

1 likes

  • 920 Views
  • 1 replies
  • 1 likes

Superuser Contribution Awful 2019 Update

Please can someone please get back to me about what is going on with this new update, all of my recent downloaded songs have disappeared, I can only see a selection of my artists, there is no longer an option to listen to all of my songs on one big p...

Newbie

Please can someone please get back to me about what is going on with this new update, all of my recent downloaded songs have disappeared, I can only see a selection of my artists, there is no longer ...

Peter

Spotify Legend

2246 Views

1 replies

5 likes

  • 2246 Views
  • 1 replies
  • 5 likes

Superuser Contribution Spotify on Alexa won’t work?

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 12.3 My Question or IssueWhen I try to link my Spotify account to my EchoDot via the Alexa App, it doesn’t seem to work. I can link it with every other music service EXCEPT Spotify, and I’m unab...

Newbie

Plan Premium Country USA Device iPhone XR Operating System iOS 12.3   My Question or Issue When I try to link my Spotify account to my EchoDot via the Alexa App, it doesn’t seem to wor...

Peter

Spotify Legend

1061 Views

1 replies

1 likes

  • 1061 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't get premium

So I created a free account on iPhone.Upgraded to premium.Premium works on the laptop but not on iPhone.So I uninstalled app on the iPhoneReinstalledNo joyI can go to the main Spotify webpage on iPhone and it asks if I want to listen via the app.I sa...

Casual Listener

So I created a free account on iPhone. Upgraded to premium. Premium works on the laptop but not on iPhone. So I uninstalled app on the iPhone Reinstalled No joy I can go to the main Spotify web...

Daisy

Spotify Legend

1137 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Follow Artists not working

I have a Premium account which i mostly access through my ipad.I currently follow over 1000 artists but every time I click follow on a new artist it initially changes to ‘following’, however when I log out and go back in and look through my artist li...

Casual Listener

I have a Premium account which i mostly access through my ipad. I currently follow over 1000 artists but every time I click follow on a new artist it initially changes to ‘following’, however when I...

user-removed

Not applicable

7293 Views

7 replies

6 likes

  • 7293 Views
  • 7 replies
  • 6 likes

Personal playlist

PlanPremium Device(iPhone My Question or IssueSpotify won’t play my playlist. I will click the first song and it will play but then every song after that will be random. What is the point of creating a playlist? I disabled the autoplay thing too like...

Newbie

  Plan Premium   Device (iPhone 😎     My Question or Issue Spotify won’t play my playlist. I will click the first song and it will play but then every song after that wi...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Spotify dont play the music i have downloaded.

Hello Spotify community.I've downloaded many songs and I always listening to them in offline mode. For a week only certain songs available and 90% of the songs are not anymore, I have already made myself logged out and again logged in still not worki...

Newbie

Hello Spotify community. I've downloaded many songs and I always listening to them in offline mode. For a week only certain songs available  and 90% of the songs are not anymore, I have already...

Billy-J

Spotify Star

626 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify crashes on opening

PremiumiPhone 6s PlusI have the latest version of the app.The app shows the normal opening screen (only the logo), but crashes shortly after. I have restarted my phone twice and offloaded and reloaded the app.I can use spotify on my other devices.

Newbie

Premium iPhone 6s Plus I have the latest version of the app. The app shows the normal opening screen (only the logo), but crashes shortly after. I have restarted my phone twice and offloaded and r...

Billy-J

Spotify Star

625 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Older versions of Spotify

PlanPremiumCountryUkDevice(iPod touchOperating System5.1.1 My Question or IssueI recently had to reset my iPod touch and so delete Spotify from the device. I now find I cannot reinstall it as it is not supported by devices running earlier than versio...

Newbie

Plan Premium Country Uk Device (iPod touch Operating System 5.1.1   My Question or Issue I recently had to reset my iPod touch and so delete Spotify from the device. I now find I canno...

Billy-J

Spotify Star

823 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playing song not on playlist

PlanPremiumCountryUSDeviceiPhoneOperating SystemiOS 12 My Question or IssueI have Spotify premium and all of the sudden it no longer plays my playlists. I’ll put it on just like I used to with free Spotify and it starts playing songs not on my playli...

Newbie

  Plan Premium Country US Device iPhone Operating System iOS 12   My Question or Issue I have Spotify premium and all of the sudden it no longer plays my playlists. I’ll put it o...

Bethany_Dawn

Community Legend

15293 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Superuser Contribution [Mobile] Search is case-sensitive for downloaded Cyrillic titles

DeviceiPhone XROperating SystemiOS 12.1.4 Searching songs with Cyrillic letters (e.g. Russian) does not discard their case. In other words, it is case-sensitive. For example, my playlist has a song titled "Ты или Я". When I search for lowercase "ты",...

Music Fan

Device iPhone XR Operating System iOS 12.1.4   Searching songs with Cyrillic letters (e.g. Russian) does not discard their case. In other words, it is case-sensitive. For example, my playli...

commnderjameson

Newbie

1901 Views

11 replies

1 likes

  • 1901 Views
  • 11 replies
  • 1 likes

Persistent random results - WHY ?

Spotify dudes why are you doing this ?let me show how low you dropped ...This is my "non erasable" ...still play list ...attempt 1:http://42i.eu/abeb0718.pngNice ..right ...Press "randomize" ...we get list:http://42i.eu/d7c158ba.pngPress again "rando...

Regular

Spotify dudes why are you doing this ? let me show how low you dropped ... This is my "non erasable" ...still play list ... attempt 1: http://42i.eu/abeb0718.png Nice ..right ... Press "rando...

ostapski

Regular

612 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iOS / library / albums: Plays unliked songs?

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI "like" an entire album (which I gather adds it to my Library), then I "unlike" certain songs on that album which I do not want to be played back in the future. However ...

Casual Listener

Plan Premium Country USA Device iPhone 8 Operating System iOS 12.2   My Question or Issue I "like" an entire album (which I gather adds it to my Library), then I "unlike" certain songs...

529 Views

0 replies

2 likes

  • 529 Views
  • 0 replies
  • 2 likes

Superuser Contribution songs are glitching i’ve tried reinstalling, lower quality, and clearing cache nothing helped

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

rachel55

Casual Listener

1612 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Bug dans l'application ios

Bonjour, Je viens de découvrir un bug sur l'application qui n'était pas la avant. j'ai plusieurs device amazon alexa et mon iphone qui sont connectés. lorsque je vais dans préférence => appareil : il y a écrit "Afficher les appareils locaux uniquemen...

Newbie

Bonjour, Je viens de découvrir un bug sur l'application qui n'était pas la avant. j'ai plusieurs device amazon alexa et mon iphone qui sont connectés. lorsque je vais dans préférence => appareil :...

733 Views

0 replies

0 likes

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  • 0 replies
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Superuser Contribution Can't access Playback (to get to Autoplay) on iPhone SE

PlanPremium (Family)CountryCanadaDeviceIphone SEOperating System My Question or IssueI want to access the Autoplay under Playback to turn it off/on.On my Iphone SE, when I go to Settings, the dropdown menu from Account down to About works fine, but t...

Casual Listener

  Plan Premium (Family) Country Canada Device Iphone SE Operating System     My Question or Issue I want to access the Autoplay under Playback to turn it off/on. On my Ipho...

haoleguy

Casual Listener

3922 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Can’t download App

I have changed my phone and cannot download Spotify (my phone is able to download other apps) After pressing the Get button, it has been swirling around with no option for me to download or cancel the download. Any help would be appariciated, Thanks

Casual Listener

I have changed my phone and cannot download Spotify (my phone is able to download other apps) After pressing the Get button, it has been swirling around with no option for me to download or cancel th...

Billy-J

Spotify Star

912 Views

3 replies

0 likes

  • 912 Views
  • 3 replies
  • 0 likes

Downloaded music dont work!

PlanPremiumCountryGermany DeviceIPhone 5sOperating SystemiOS10 My Question or IssueDon't play my downloaded music anymore. The podcasts are still working. I noticed that after the data volume of my mobile phone contract expired the day before yesterd...

Casual Listener

Plan Premium Country Germany   Device IPhone 5s Operating System iOS10   My Question or Issue Don't play my downloaded music anymore. The podcasts are still working. I noticed th...

Billy-J

Spotify Star

914 Views

3 replies

0 likes

  • 914 Views
  • 3 replies
  • 0 likes