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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37265 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102831 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299219 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125900 Views

19 replies

38 likes

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  • 19 replies
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Says I am studying abroad when I am not

I just clicked on the spotify app to open it up and it had logged me out. I tried to log back in but it said that I have been travelling abroad for more than 14 days, when I haven't left Canada in over a year. I deleted the app and reinstalled it, bu...

Newbie

I just clicked on the spotify app to open it up and it had logged me out. I tried to log back in but it said that I have been travelling abroad for more than 14 days, when I haven't left Canada in ov...

Loxer

Community Legend

461 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Liking a song from an album adds entire album to library

Premium PlanU.S.iPhone XSiOS 12.2 When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of adding songs (that has existed on Spotify for years) is now go...

Music Fan

Premium Plan U.S. iPhone XS iOS 12.2   When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality...

Loxer

Community Legend

1067 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Weird interface on IPad

Hello, i don’t understand why is Spotify changed my interface. It’s been a while now, and i’m not very comfortable with the new one. It used to be like this : (image from google, not mine) Now it’s like this : The thing is that it constantly switches...

Newbie

Hello, i don’t understand why is Spotify changed my interface.  It’s been a while now, and i’m not very comfortable with the new one.    It used to be like this : (image from google...

Loxer

Community Legend

1095 Views

1 replies

0 likes

“IPad” “Interface”
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Can’t find Wi-Fi speaks

Hi, woke up this morning got a push notification from Spotify asked me to log in my account; yes, I was log out without somehow. After logged in, I tried to play music on my Amazon Echo speaker, but failed to do so. I looked for the device list, noth...

Newbie

Hi, woke up this morning got a push notification from Spotify asked me to log in my account; yes, I was log out without somehow. After logged in, I tried to play music on my Amazon Echo speaker, but ...

1749 Views

0 replies

0 likes

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Creating Playlist

I'm an iPhone SE - iOS 12.2 Spotify rocks at letting you add songs to different playlists. But I'm an iTunes girl used to creating a new Playlist and then choosing a series of songs to add in successsion. IS there any way to add songss to a newly cre...

Casual Listener

I'm an iPhone SE - iOS 12.2   Spotify rocks at letting you add songs to different playlists. But I'm an iTunes girl used to creating a new Playlist and then choosing a series of songs to add i...

Billy-J

Spotify Star

652 Views

3 replies

0 likes

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Solved!! Connection

I literally have full bars of data and will be connected to WiFi and sometimes it’ll still won’t say it’s connected even tho it definitely is and I won’t be able to listen to music. PlanFree/PremiumCountryUSADeviceIphone XOperating SystemMost updated...

Casual Listener

I literally have full bars of data and will be connected to WiFi and sometimes it’ll still won’t say it’s connected even tho it definitely is and I won’t be able to listen to music.  Plan Free...

Billy-J

Spotify Star

2292 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Spotify Connect only shuffle playing in Free account as of 5/22/19

I have Spotify Free. I use "spotify connect" iphone connecte to my laptop, game console, chrome cast device and etc as a music player. Whenever I connect it still shows my playlist with shuffle play options and absolutely no options to disable that o...

Composer

I have Spotify Free. I use "spotify connect" iphone connecte to my laptop, game console, chrome cast device and etc as a music player. Whenever I connect it still shows my playlist with shuffle play ...

Jᴀᴄᴋ

Roadie

5483 Views

13 replies

0 likes

Shuffle play
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Can’t play certain songs and albums even tho I was able to play them before on the free version

So I just made a Spotify account yesterday and paid via Visa card so before I had the free version I used to listen to this korean singer called Suran her new album I was able to play it obv through shuffle but after I upgraded to premium it seems th...

Newbie

So I just made a Spotify account yesterday and paid via Visa card so before I had the free version I used to listen to this korean singer called Suran her new album I was able to play it obv through ...

522 Views

0 replies

0 likes

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Solved!! No Auto-Pause

DeviceiPhone8Operating SystemiOS 12 My Question or IssueWhen going on other apps and watching videos and things (such as Snapchat or Instagram), my music doesn't auto pause. Is this normal? I had auto pause when I had spotify on my Samsung Galaxy S7.

Casual Listener

Device iPhone8 Operating System iOS 12   My Question or Issue When going on other apps and watching videos and things (such as Snapchat or Instagram), my music doesn't auto pause. Is this ...

Billy-J

Spotify Star

3907 Views

3 replies

0 likes

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  • 3 replies
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Music stops playing after 20 seconds

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/Premium premium Country Spain Device iPhone Xs (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, ...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium  premium  Country Spain    Device iP...

Billy-J

Spotify Star

2756 Views

5 replies

0 likes

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  • 5 replies
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Keeping downloaded music over a month

I have spotify premium on an iphone. I've heard that if you don't connect to internet for a month, your downloaded music deletes. I'm going to be living in the mountains for 2.5 months. I won't be able to connect my phone to internet, but still payin...

Newbie

I have spotify premium on an iphone. I've heard that if you don't connect to internet for a month, your downloaded music deletes. I'm going to be living in the mountains for 2.5 months. I won't ...

Billy-J

Spotify Star

555 Views

1 replies

0 likes

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how to get the new ui?

So beacuse my phones storage was full, i had to delete spotify beacuse it stopped playing offline. So when i reinstalled it and re downloaded my playlist. I saw i had the realy old UI design again, and i dont like it beacuse i was used to the new one...

Casual Listener

So beacuse my phones storage was full, i had to delete spotify beacuse it stopped playing offline. So when i reinstalled it and re downloaded my playlist. I saw i had the realy old UI design again, a...

Billy-J

Spotify Star

605 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Trouble staying connected to Android TV from iPhone

I have an iPhone and Sony Android TV. I've never had this issue before, but in the past few weeks I am having trouble staying connected to my android TV spotify app. I can connect to the TV w/ the 'Connect to a device', however, I notice that if I do...

Casual Listener

I have an iPhone and Sony Android TV. I've never had this issue before, but in the past few weeks I am having trouble staying connected to my android TV spotify app. I can connect to the TV w/ the 'C...

katiex73

Casual Listener

1296 Views

4 replies

0 likes

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  • 4 replies
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Solved!! "blue" shuffle button

PlanFree/PremiumCountryAustraliaDeviceIphone 6Operating System My Question or Issue Can someone please tell me why the shuffle button is showing up in a blue color instead of green on my iphone and I am unable to turn it off? (see attached photos)

Casual Listener

Plan Free/Premium Country Australia Device Iphone 6 Operating System     My Question or Issue   Can someone please tell me why the shuffle button is showing up in a blue col...

OneByBoo

Roadie

6237 Views

5 replies

0 likes

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Solved!!Superuser Contribution All filled up but I only have 9,100 songs saved.

I have Spotify premium and currently have 9,100 songs saved but am receiving the all filled up error message. Any help is greatly appreciated!

Regular

I have Spotify premium and currently have 9,100 songs saved but am receiving the all filled up error message. Any help is greatly appreciated!

Peter

Spotify Legend

1234 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Remote volume controle - spotify connect - let's get this solved!

How can this still not be solved..?!Play/paus/skip track flows like a charm between various devices regardless of make.Volume controle on remote device is appearently impossible to solve, and nowere is good information on why to be found.It takes mor...

Casual Listener

How can this still not be solved..?! Play/paus/skip track flows like a charm between various devices regardless of make. Volume controle on remote device is appearently impossible to solve, and now...

Peter

Spotify Legend

1526 Views

3 replies

1 likes

Remote control
remote controle
Spotify Connect Volume Control
Volume Levels
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Superuser Contribution New User Experience - TERRIBLE!

After 3 chat sessions, I finally figured out what's happening with my wife's user interface. And it's even worse than I thought - it's going to propogate to all of us at some point soon!The "new user experience" is horrible. If I want to play John Ma...

Music Fan

After 3 chat sessions, I finally figured out what's happening with my wife's user interface.  And it's even worse than I thought - it's going to propogate to all of us at some point soon! The "...

Peter

Spotify Legend

940 Views

1 replies

1 likes

  • 940 Views
  • 1 replies
  • 1 likes

Superuser Contribution Awful 2019 Update

Please can someone please get back to me about what is going on with this new update, all of my recent downloaded songs have disappeared, I can only see a selection of my artists, there is no longer an option to listen to all of my songs on one big p...

Newbie

Please can someone please get back to me about what is going on with this new update, all of my recent downloaded songs have disappeared, I can only see a selection of my artists, there is no longer ...

Peter

Spotify Legend

2263 Views

1 replies

5 likes

  • 2263 Views
  • 1 replies
  • 5 likes

Superuser Contribution Spotify on Alexa won’t work?

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 12.3 My Question or IssueWhen I try to link my Spotify account to my EchoDot via the Alexa App, it doesn’t seem to work. I can link it with every other music service EXCEPT Spotify, and I’m unab...

Newbie

Plan Premium Country USA Device iPhone XR Operating System iOS 12.3   My Question or Issue When I try to link my Spotify account to my EchoDot via the Alexa App, it doesn’t seem to wor...

Peter

Spotify Legend

1074 Views

1 replies

1 likes

  • 1074 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't get premium

So I created a free account on iPhone.Upgraded to premium.Premium works on the laptop but not on iPhone.So I uninstalled app on the iPhoneReinstalledNo joyI can go to the main Spotify webpage on iPhone and it asks if I want to listen via the app.I sa...

Casual Listener

So I created a free account on iPhone. Upgraded to premium. Premium works on the laptop but not on iPhone. So I uninstalled app on the iPhone Reinstalled No joy I can go to the main Spotify web...

Daisy

Spotify Legend

1140 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes