Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232833 Views

27 replies

5 likes

  • 232833 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114430 Views

116 replies

13 likes

Other
  • 114430 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2337 Views

0 replies

0 likes

iOS
  • 2337 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304033 Views

61 replies

16 likes

  • 304033 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129721 Views

19 replies

38 likes

  • 129721 Views
  • 19 replies
  • 38 likes

Why I’m not seeing storylines?

PlanPremiumCountryPortugal DeviceiPhone 8 My Question or IssueEveryone is talking about storylines, I have the latest version of the app and I couldn’t see them! Can you fix this and make available to all markets?thx

Regular

  Plan Premium Country Portugal   Device iPhone 8   My Question or Issue Everyone is talking about storylines, I have the latest version of the app and I couldn’t see them! C...

559 Views

0 replies

0 likes

  • 559 Views
  • 0 replies
  • 0 likes

Spotify issue in Car Play

More and more often Spotify does not work in my 2019 Mercedes Benz C Class. I can see only blank sheets or simple announcement with “null” problem. It is very disapointing. Also I do not know how to set up a Spotify so as it shows only downloaded son...

Newbie

More and more often Spotify does not work in my 2019 Mercedes Benz C Class. I can see only blank sheets or simple announcement with “null” problem. It is very disapointing. Also I do not know how to ...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

De hele tijd als ik een nummer aan zet stopt die met afspelen weet iemand wat ik moet doen?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

2523 Views

0 replies

0 likes

  • 2523 Views
  • 0 replies
  • 0 likes

How to dislike a song in a radio station on premium

The button to dislike a song in a radio station recently disappeared. Now there’s just a heart to show I like a song. How do I tell the program to modify the station by removing similar songs? I could hit skip, but that shouldn’t be the method for mo...

Regular

The button to dislike a song in a radio station recently disappeared. Now there’s just a heart to show I like a song. How do I tell the program to modify the station by removing similar songs? I coul...

RyanC4

Newbie

8337 Views

5 replies

7 likes

  • 8337 Views
  • 5 replies
  • 7 likes

Solved!! Music stops after a few seconds

Plan PremiumCountry UKDeviceiPhone 7Operating SystemiOS 10 Tracks stop playing after a few seconds. I tried to log out and back in, I deleted the app and downloaded it again but the issue persists...Any suggestions on how I can fix the issue?

Casual Listener

Plan Premium Country UK Device iPhone 7 Operating System iOS 10   Tracks stop playing after a few seconds. I tried to log out and back in, I deleted the app and downloaded it again b...

gsandri

Casual Listener

11217 Views

6 replies

0 likes

  • 11217 Views
  • 6 replies
  • 0 likes

Listening to Premium via Chromecast Audio

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 12 My Question or Issue I just ordered a Google ChromeCast Audio puck, which I want to use to stream Spotify Premium to my analog receiver. My question is, will I get 320kpbs resolution doing th...

Newbie

Plan Premium Country USA Device iPhone XS Operating System iOS 12   My Question or Issue   I just ordered a Google ChromeCast Audio puck, which I want to use to stream Spotify Pr...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

I don't have access to a certain album.

PlanPremium CountryCanada DeviceiPhone 7 Plus & Macbook Pro 2018 Operating SystemiOS 12.3.1 & macOS Mojave 10.14.5 My Question or Issue As the title indicates, I don't have access to a certain album. When I search it on my Iphone it doesn't even come...

Newbie

Plan Premium   Country Canada   Device iPhone 7 Plus & Macbook Pro 2018   Operating System iOS 12.3.1 & macOS Mojave 10.14.5   My Question or Issue  As t...

506 Views

0 replies

0 likes

iphone
macOS
  • 506 Views
  • 0 replies
  • 0 likes

Acidental block

This is driving me nuts, i accidentaly blocked an artist id never heard in discovery, i liked the song and clicked block accidentaly. Its insane to me that its impossible to view a list of blocked content to review it. I dont know who the artist was ...

Newbie

This is driving me nuts, i accidentaly blocked an artist id never heard in discovery, i liked the song and clicked block accidentaly. Its insane to me that its impossible to view a list of blocked co...

splody

Newbie

1151 Views

2 replies

5 likes

artist
Block
blocked
list
preferences
settings
unblock
  • 1151 Views
  • 2 replies
  • 5 likes

Superuser Contribution Glitch / song jump with CarPlay

Since quite recently, I am experiencing a very annoying issue when playing music in CarPlay: Spotify automatically jumps a few seconds (which range from 1-2 to sometimes half the track) forward in the currently playing song eEverytime Spotify is swit...

Regular

Since quite recently, I am experiencing a very annoying issue when playing music in CarPlay:   Spotify automatically jumps a few seconds (which range from 1-2 to sometimes half the track) forw...

Peter

Spotify Legend

5805 Views

5 replies

0 likes

  • 5805 Views
  • 5 replies
  • 0 likes

“Favourites” playlist missing

PlanPremiumCountryAustraliaDeviceiPhone 6Operating SystemiOS 12.1.4 My Question or IssueI updated my Spotify app today, and I have a paid account. All my playlists are visible except for my “favourites” - that is any songs I’ve liked/clicked on the h...

Casual Listener

Plan Premium Country Australia Device iPhone 6 Operating System iOS 12.1.4   My Question or Issue I updated my Spotify app today, and I have a paid account. All my playlists are visibl...

bob298

Newbie

2221 Views

4 replies

1 likes

  • 2221 Views
  • 4 replies
  • 1 likes

Superuser Contribution How do I get this new UI?

PlanPremiumCountryHK Device(iPhone XR)Operating System(iOS 12) My Question or Issue I had this UI for maybe 1 minute and then it disappeared on its own.I really want to have it again.

Casual Listener

Plan Premium Country HK   Device (iPhone XR) Operating System (iOS 12)   My Question or Issue   I had this UI for maybe 1 minute and then it disappeared on its own. I real...

Peter

Spotify Legend

1320 Views

5 replies

0 likes

  • 1320 Views
  • 5 replies
  • 0 likes

Playing Songs Not On My Playlist

I have Premium, but yesterday random songs similar to what i listen to, but that are not on the playlist/album i’m currently listening to have started playing. I have autoplay turned off, and the random songs do not just play at the end of an album o...

Newbie

I have Premium, but yesterday random songs similar to what i listen to, but that are not on the playlist/album i’m currently listening to have started playing. I have autoplay turned off, and the ran...

545 Views

0 replies

0 likes

  • 545 Views
  • 0 replies
  • 0 likes

My music has gone from downloaded to not downloaded. I need human help.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Spotify Stations iOS First Impressions / Feedback

I heard about the Stations iOS app today and immediately downloaded it. I really like it. I have to wonder, why wasn't this functionality just built into the normal Spotify app? I would love it if you could configure the normal Spotify app to autopla...

Casual Listener

I heard about the Stations iOS app today and immediately downloaded it. I really like it. I have to wonder, why wasn't this functionality just built into the normal Spotify app? I would love it if yo...

Billy-J

Spotify Star

653 Views

3 replies

0 likes

  • 653 Views
  • 3 replies
  • 0 likes

Spotify not shuffling while in the car

PlanPremium CountryUnited States DeviceiPhone 8 Operating SystemiOS 12.3.1 When I hook my phone up to my car audio (either via bluetooth or a jack) songs will not shuffle. If it hit the shuffle button, it will light up green, but when one song ends a...

Newbie

  Plan Premium   Country United States   Device iPhone 8   Operating System iOS 12.3.1   When I hook my phone up to my car audio (either via bluetooth or a jack)...

LoganHelps

Composer

1680 Views

1 replies

0 likes

  • 1680 Views
  • 1 replies
  • 0 likes

Local Files don't work on my phone

Hello I am TurkishMy English is sloppy. I'm sorry if I said anything wrong.I read Jacob's article on local files, but I don't understand.My steps;1. I turned the song into MP3 from YouTube.2. Spotify also appears in the local files. I just created a ...

Newbie

Hello  I am Turkish My English is sloppy. I'm sorry if I said anything wrong. I read Jacob's article on local files, but I don't understand. My steps; 1. I turned the song into MP3 from You...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Podcast not keeping place

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I drive into work I listen to podcasts, when I get to my desk it does not remember my pl...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Spotify with Instagram stories

PlanPremiumCountrySwedenDevice(iPhone X)Operating System(iOS 12.3.1) My Question or IssueI'm still not able to add music to my stories in Instagram. I have tried to contact Instagram several times about it, but getting in contact with them is like fi...

Newbie

Plan Premium Country Sweden Device (iPhone X) Operating System (iOS 12.3.1)   My Question or Issue I'm still not able to add music to my stories in Instagram. I have tried to contact I...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can't acces podcasts offline in iPhone app

PlanPremiumCountryGermanyDeviceiPhone 6Operating SystemiOS 10 My Question or IssueI follow some podcasts in the iPhone App. I download them for offline usage. But when I am actually offline I cannot acces the podcast. I get the attached screen. I tri...

Music Fan

Plan Premium Country Germany Device iPhone 6 Operating System iOS 10   My Question or Issue I follow some podcasts in the iPhone App. I download them for offline usage. But when I am a...

Peter

Spotify Legend

2664 Views

4 replies

0 likes

  • 2664 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't see liked songs as albums on iPhone XR

PremiumNZ Deviceiphone XR, Mac Book Pro When I save a song to My library on my Macbook pro - if I click on Albums I can see the album the saved song is in. Tha album will ony have this one saved song in it. Fine. However, when I go to my iphone I can...

Casual Listener

Premium NZ   Device iphone XR, Mac Book Pro    When I save a song to My library on my Macbook pro - if I click on Albums I can see the album the saved song is in. Tha album will ...

jaidub

Casual Listener

999 Views

2 replies

0 likes

  • 999 Views
  • 2 replies
  • 0 likes