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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30793 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95515 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293925 Views

60 replies

15 likes

  • 293925 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123846 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Can't Download iPhone App

I'm trying to re-download the iPhone app, but get a message "Unable to Download App." This has been going on for a few days.

Newbie

I'm trying to re-download the iPhone app, but get a message "Unable to Download App." This has been going on for a few days.

Guido

Spotify Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect with Alexa

Ever since I updated the app today, I haven’t been able to connect Spotify with Alexa! I tried restarting my phone, reinstalling Spotify, reconnecting Alexa to the wifi, nothing is working. I think it’s a glitch with the latest update. Please fix!!!

Casual Listener

Ever since I updated the app today, I haven’t been able to connect Spotify with Alexa! I tried restarting my phone, reinstalling Spotify, reconnecting Alexa to the wifi, nothing is working. I think i...

Guido

Spotify Legend

1606 Views

3 replies

4 likes

  • 1606 Views
  • 3 replies
  • 4 likes

Deluxe Edition albums

PremiumAustraliaDevice(iPhone XR)Bit of a strange one, not sure if anyone else has had this happen. I usually add albums to my library through my Mac OS Spotify app, and in most cases I don't want all of the extra tracks that sometimes come with "Del...

Visitor

Premium Australia Device (iPhone XR) Bit of a strange one, not sure if anyone else has had this happen. I usually add albums to my library through my Mac OS Spotify app, and in most cases I don't...

1240 Views

0 replies

3 likes

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  • 3 likes

Echo Plus Stereo System does not appear in Spotify Devices list

Ever since I have owned by Echo Plus Stereo Pair (and Echo Sub) I have been able to ask Alex to 'Spotify Connect' and then the stereo pair has been available in my 'devices' list in Spotify so can I push music to them from the Spotify App. All of a s...

Newbie

Ever since I have owned by Echo Plus Stereo Pair (and Echo Sub) I have been able to ask Alex to 'Spotify Connect' and then the stereo pair has been available in my 'devices' list in Spotify so can I ...

reyalplayer

Newbie

2674 Views

1 replies

2 likes

  • 2674 Views
  • 1 replies
  • 2 likes

Artist radio will no longer load songs

PlanPremiumCountryUnited States DeviceiPhone XOperating SystemiOS 12.3.1 My Question or IssueI have noticed recently that I am no longer able to load more than 50 songs on any artists radio. Even after playing the last song on the list, it just goes ...

Newbie

  Plan Premium Country United States   Device iPhone X Operating System iOS 12.3.1   My Question or Issue I have noticed recently that I am no longer able to load more than...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Solved!! Spotify stops on my MacPro when I get a call on my iPhone

DeviceiPhone XROperating SystemIOS 12, MacOS 10.13 I have a MacPro cylinder running Spotify. Using AirFoil I broadcast the music to my Airplay-compatible Denon receiver, which plays it thoughout the house. Everything worked great until I ditched my A...

Regular

Device iPhone XR Operating System IOS 12, MacOS 10.13   I have a MacPro cylinder running Spotify. Using AirFoil I broadcast the music to my Airplay-compatible Denon receiver, which plays it...

chopperdog

Regular

1676 Views

1 replies

0 likes

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  • 1 replies
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Bug with liking singles

Bug involving liking singles (untested on albums with more than one song): liking a single also causes the contained song to be automatically liked but (1) fails to add the song to the Liked Songs playlist, or (2) removes the song from said playlist ...

Music Fan

Bug involving liking singles (untested on albums with more than one song): liking a single also causes the contained song to be automatically liked but (1) fails to add the song to the Liked Songs pl...

connorhawke

Music Fan

833 Views

2 replies

0 likes

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  • 2 replies
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Next in Queue always has a blank entry

PlanFreeCountryUSDeviceiPhone 8Operating SystemiOS 11.1.2 My Question or IssueI’ve had this issue for years - The next in queue always has a blank space ONLY for songs that I individually queue. See attached picture. I’m posting this because I imagin...

Casual Listener

Plan Free Country US Device iPhone 8 Operating System iOS 11.1.2   My Question or Issue I’ve had this issue for years - The next in queue always has a blank space ONLY for songs that I...

nasiscoe

Casual Listener

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

How to remove from recently played?

How to remove from recently played now after recent app update?

Regular

How to remove from recently played now after recent app update?

Loxer

Community Legend

18112 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Ordering a playlist in reverse...

It's very anti-intuitive to find a way to sort a playlist while playing it. For instance when I play my fav playlist, I want to use the opposite order, eg. listening first my last added songs. From time to time the order gets back to original (insert...

Newbie

It's very anti-intuitive to find a way to sort a playlist while playing it. For instance when I play my fav playlist, I want to use the opposite order, eg. listening first my last added songs. From t...

719 Views

0 replies

0 likes

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Playlist song order not editable

Since 2 weeks I have the issue that certain playlists are not editable anymore with regards to song order. An own playlist with like 200 songs can be edited. Another playlist with 800 songs it’s not possible anymore to change the song order. I am pre...

Newbie

Since 2 weeks I have the issue that certain playlists are not editable anymore with regards to song order. An own playlist with like 200 songs can be edited. Another playlist with 800 songs it’s not ...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Can't download music from Mac to iOS - 2019

Plan: Family, PremiumDevice: iPhone 6sOperating System: OS X 10.12.6 I'm trying to download local files from my desktop to my iPhone. Despite following the online directions perfectly, the local files don't show up on my phone (see attached image). T...

Casual Listener

Plan: Family, Premium Device: iPhone 6s Operating System: OS X 10.12.6   I'm trying to download local files from my desktop to my iPhone. Despite following the online directions perfectly, t...

OneByBoo

Roadie

519 Views

1 replies

0 likes

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  • 1 replies
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I am unable to delete certain songs

PlanPremiumCountryU.S.A.DeviceiPhone XROperating SystemiOS 12.3 My Question or IssueSo I was clearing some space from my downloads, and came across about 230 songs from 2pac I don't listen to anymore. Problem is, every time I delete even a single son...

Casual Listener

Plan Premium Country U.S.A. Device iPhone XR Operating System iOS 12.3   My Question or Issue So I was clearing some space from my downloads, and came across about 230 songs from 2pac ...

OneByBoo

Roadie

532 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

downloaded podcasts

Spotify Version8.5.7.601PlanPremiumCountryGermanyDeviceiPhone XOperating SystemiOS 12.2 My Question or Issuei can not listen to my downloaded podcast offline although the green arrow is showing.and is there a reason why i cant download some podcasts?...

Newbie

Spotify Version 8.5.7.601 Plan Premium Country Germany Device iPhone X Operating System iOS 12.2   My Question or Issue i can not listen to my downloaded podcast offline although the...

OneByBoo

Roadie

1538 Views

1 replies

1 likes

  • 1538 Views
  • 1 replies
  • 1 likes

playlist doesn't play songs from the playlist anymore

My Problem on my spotify premium account is , that when i open my playlist and start a song the next that will be played isn't from my playlist (its any random song, which i don't even know ..) all buttons from shuffle or something like that are offl...

Newbie

My Problem on my spotify premium account is , that when i open my playlist and start a song the next that will be played isn't from my playlist (its any random song, which i don't even know ..) all b...

Loxer

Community Legend

434 Views

1 replies

1 likes

  • 434 Views
  • 1 replies
  • 1 likes

Spotify bug

So, the bug when I put some music in queue, the last one in the queue order is all black. I’ve noticed this some months ago, everyday hoping for a fix but untill now, no fix yet.

Newbie

So, the bug when I put some music in queue, the last one in the queue order is all black. I’ve noticed this some months ago, everyday hoping for a fix but untill now, no fix yet.

Loxer

Community Legend

696 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Download status icons missing in iOS

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 12.2 My Question or IssueWith the latest app update the download status icons for playslists stopped working. You can’t tell which playlists are available for offline use. In the attached screen...

Newbie

Plan Premium Country USA Device iPhone XS Operating System iOS 12.2   My Question or Issue With the latest app update the download status icons for playslists stopped working. You can’...

Loxer

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Songs are played randomly

PlanPremiumDevice(iPhone 6s)Operating System(iOS 12.3.1.) Hi, I'm having an issue with randomly played tracks on my mobile (desktop version works fine). When I want to listen to a whole album, only a song I tap is playing correctly, the next song is ...

Newbie

Plan Premium Device (iPhone 6s) Operating System (iOS 12.3.1.)   Hi,  I'm having an issue with randomly played tracks on my mobile (desktop version works fine). When I want to lis...

Loxer

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

How to block videos

PlanPremiumCountryUsDeviceiPhone 7Operating SystemLatest IOS My Question or Issue Is there a way to block the background videos on songs??? I hate these things and they’re on a lot of songs. I like to just see the album cover instead of a snippet of ...

Casual Listener

  Plan Premium Country Us Device iPhone 7 Operating System Latest IOS   My Question or Issue   Is there a way to block the background videos on songs??? I hate these things...

Loxer

Community Legend

1113 Views

1 replies

2 likes

  • 1113 Views
  • 1 replies
  • 2 likes