Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

275822 Views

58 replies

14 likes

  • 275822 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

176253 Views

507 replies

108 likes

  • 176253 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

117502 Views

19 replies

38 likes

  • 117502 Views
  • 19 replies
  • 38 likes

Music stops playing after 20 seconds

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/Premium premium Country Spain Device iPhone Xs (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, ...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium  premium  Country Spain    Device iP...

Billy-J

Spotify Star

2673 Views

5 replies

0 likes

  • 2673 Views
  • 5 replies
  • 0 likes

Keeping downloaded music over a month

I have spotify premium on an iphone. I've heard that if you don't connect to internet for a month, your downloaded music deletes. I'm going to be living in the mountains for 2.5 months. I won't be able to connect my phone to internet, but still payin...

Newbie

I have spotify premium on an iphone. I've heard that if you don't connect to internet for a month, your downloaded music deletes. I'm going to be living in the mountains for 2.5 months. I won't ...

Billy-J

Spotify Star

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

how to get the new ui?

So beacuse my phones storage was full, i had to delete spotify beacuse it stopped playing offline. So when i reinstalled it and re downloaded my playlist. I saw i had the realy old UI design again, and i dont like it beacuse i was used to the new one...

Casual Listener

So beacuse my phones storage was full, i had to delete spotify beacuse it stopped playing offline. So when i reinstalled it and re downloaded my playlist. I saw i had the realy old UI design again, a...

Billy-J

Spotify Star

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble staying connected to Android TV from iPhone

I have an iPhone and Sony Android TV. I've never had this issue before, but in the past few weeks I am having trouble staying connected to my android TV spotify app. I can connect to the TV w/ the 'Connect to a device', however, I notice that if I do...

Casual Listener

I have an iPhone and Sony Android TV. I've never had this issue before, but in the past few weeks I am having trouble staying connected to my android TV spotify app. I can connect to the TV w/ the 'C...

katiex73

Casual Listener

1193 Views

4 replies

0 likes

  • 1193 Views
  • 4 replies
  • 0 likes

Solved!! "blue" shuffle button

PlanFree/PremiumCountryAustraliaDeviceIphone 6Operating System My Question or Issue Can someone please tell me why the shuffle button is showing up in a blue color instead of green on my iphone and I am unable to turn it off? (see attached photos)

Casual Listener

Plan Free/Premium Country Australia Device Iphone 6 Operating System     My Question or Issue   Can someone please tell me why the shuffle button is showing up in a blue col...

OneByBoo

Roadie

6034 Views

5 replies

0 likes

  • 6034 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution All filled up but I only have 9,100 songs saved.

I have Spotify premium and currently have 9,100 songs saved but am receiving the all filled up error message. Any help is greatly appreciated!

Regular

I have Spotify premium and currently have 9,100 songs saved but am receiving the all filled up error message. Any help is greatly appreciated!

Peter

Spotify Legend

1198 Views

1 replies

0 likes

  • 1198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remote volume controle - spotify connect - let's get this solved!

How can this still not be solved..?!Play/paus/skip track flows like a charm between various devices regardless of make.Volume controle on remote device is appearently impossible to solve, and nowere is good information on why to be found.It takes mor...

Casual Listener

How can this still not be solved..?! Play/paus/skip track flows like a charm between various devices regardless of make. Volume controle on remote device is appearently impossible to solve, and now...

Peter

Spotify Legend

1420 Views

3 replies

1 likes

Remote control
remote controle
Spotify Connect Volume Control
Volume Levels
  • 1420 Views
  • 3 replies
  • 1 likes

Superuser Contribution New User Experience - TERRIBLE!

After 3 chat sessions, I finally figured out what's happening with my wife's user interface. And it's even worse than I thought - it's going to propogate to all of us at some point soon!The "new user experience" is horrible. If I want to play John Ma...

Music Fan

After 3 chat sessions, I finally figured out what's happening with my wife's user interface.  And it's even worse than I thought - it's going to propogate to all of us at some point soon! The "...

Peter

Spotify Legend

894 Views

1 replies

1 likes

  • 894 Views
  • 1 replies
  • 1 likes

Superuser Contribution Awful 2019 Update

Please can someone please get back to me about what is going on with this new update, all of my recent downloaded songs have disappeared, I can only see a selection of my artists, there is no longer an option to listen to all of my songs on one big p...

Newbie

Please can someone please get back to me about what is going on with this new update, all of my recent downloaded songs have disappeared, I can only see a selection of my artists, there is no longer ...

Peter

Spotify Legend

2184 Views

1 replies

5 likes

  • 2184 Views
  • 1 replies
  • 5 likes

Superuser Contribution Spotify on Alexa won’t work?

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 12.3 My Question or IssueWhen I try to link my Spotify account to my EchoDot via the Alexa App, it doesn’t seem to work. I can link it with every other music service EXCEPT Spotify, and I’m unab...

Newbie

Plan Premium Country USA Device iPhone XR Operating System iOS 12.3   My Question or Issue When I try to link my Spotify account to my EchoDot via the Alexa App, it doesn’t seem to wor...

Peter

Spotify Legend

1019 Views

1 replies

1 likes

  • 1019 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't get premium

So I created a free account on iPhone.Upgraded to premium.Premium works on the laptop but not on iPhone.So I uninstalled app on the iPhoneReinstalledNo joyI can go to the main Spotify webpage on iPhone and it asks if I want to listen via the app.I sa...

Casual Listener

So I created a free account on iPhone. Upgraded to premium. Premium works on the laptop but not on iPhone. So I uninstalled app on the iPhone Reinstalled No joy I can go to the main Spotify web...

Daisy

Spotify Legend

1080 Views

3 replies

0 likes

  • 1080 Views
  • 3 replies
  • 0 likes

Superuser Contribution Follow Artists not working

I have a Premium account which i mostly access through my ipad.I currently follow over 1000 artists but every time I click follow on a new artist it initially changes to ‘following’, however when I log out and go back in and look through my artist li...

Casual Listener

I have a Premium account which i mostly access through my ipad. I currently follow over 1000 artists but every time I click follow on a new artist it initially changes to ‘following’, however when I...

user-removed

Not applicable

7083 Views

7 replies

6 likes

  • 7083 Views
  • 7 replies
  • 6 likes

Personal playlist

PlanPremium Device(iPhone My Question or IssueSpotify won’t play my playlist. I will click the first song and it will play but then every song after that will be random. What is the point of creating a playlist? I disabled the autoplay thing too like...

Newbie

  Plan Premium   Device (iPhone 😎     My Question or Issue Spotify won’t play my playlist. I will click the first song and it will play but then every song after that wi...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Spotify dont play the music i have downloaded.

Hello Spotify community.I've downloaded many songs and I always listening to them in offline mode. For a week only certain songs available and 90% of the songs are not anymore, I have already made myself logged out and again logged in still not worki...

Newbie

Hello Spotify community. I've downloaded many songs and I always listening to them in offline mode. For a week only certain songs available  and 90% of the songs are not anymore, I have already...

Billy-J

Spotify Star

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Spotify crashes on opening

PremiumiPhone 6s PlusI have the latest version of the app.The app shows the normal opening screen (only the logo), but crashes shortly after. I have restarted my phone twice and offloaded and reloaded the app.I can use spotify on my other devices.

Newbie

Premium iPhone 6s Plus I have the latest version of the app. The app shows the normal opening screen (only the logo), but crashes shortly after. I have restarted my phone twice and offloaded and r...

Billy-J

Spotify Star

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Older versions of Spotify

PlanPremiumCountryUkDevice(iPod touchOperating System5.1.1 My Question or IssueI recently had to reset my iPod touch and so delete Spotify from the device. I now find I cannot reinstall it as it is not supported by devices running earlier than versio...

Newbie

Plan Premium Country Uk Device (iPod touch Operating System 5.1.1   My Question or Issue I recently had to reset my iPod touch and so delete Spotify from the device. I now find I canno...

Billy-J

Spotify Star

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Solved!! Playing song not on playlist

PlanPremiumCountryUSDeviceiPhoneOperating SystemiOS 12 My Question or IssueI have Spotify premium and all of the sudden it no longer plays my playlists. I’ll put it on just like I used to with free Spotify and it starts playing songs not on my playli...

Newbie

  Plan Premium Country US Device iPhone Operating System iOS 12   My Question or Issue I have Spotify premium and all of the sudden it no longer plays my playlists. I’ll put it o...

Bethany_Dawn

Community Legend

15254 Views

1 replies

2 likes

  • 15254 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Mobile] Search is case-sensitive for downloaded Cyrillic titles

DeviceiPhone XROperating SystemiOS 12.1.4 Searching songs with Cyrillic letters (e.g. Russian) does not discard their case. In other words, it is case-sensitive. For example, my playlist has a song titled "Ты или Я". When I search for lowercase "ты",...

Music Fan

Device iPhone XR Operating System iOS 12.1.4   Searching songs with Cyrillic letters (e.g. Russian) does not discard their case. In other words, it is case-sensitive. For example, my playli...

commnderjameson

Newbie

1675 Views

11 replies

1 likes

  • 1675 Views
  • 11 replies
  • 1 likes

Persistent random results - WHY ?

Spotify dudes why are you doing this ?let me show how low you dropped ...This is my "non erasable" ...still play list ...attempt 1:http://42i.eu/abeb0718.pngNice ..right ...Press "randomize" ...we get list:http://42i.eu/d7c158ba.pngPress again "rando...

Regular

Spotify dudes why are you doing this ? let me show how low you dropped ... This is my "non erasable" ...still play list ... attempt 1: http://42i.eu/abeb0718.png Nice ..right ... Press "rando...

ostapski

Regular

573 Views

3 replies

0 likes

  • 573 Views
  • 3 replies
  • 0 likes

iOS / library / albums: Plays unliked songs?

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI "like" an entire album (which I gather adds it to my Library), then I "unlike" certain songs on that album which I do not want to be played back in the future. However ...

Casual Listener

Plan Premium Country USA Device iPhone 8 Operating System iOS 12.2   My Question or Issue I "like" an entire album (which I gather adds it to my Library), then I "unlike" certain songs...

501 Views

0 replies

2 likes

  • 501 Views
  • 0 replies
  • 2 likes