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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232811 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114406 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2333 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304029 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129715 Views

19 replies

38 likes

  • 129715 Views
  • 19 replies
  • 38 likes

Superuser Contribution Library

PlanPremiumCountryBelgiumDeviceiPhone XOperating Systemlatest ios My Question or IssueI recently become a spotify premium with my family. But my spotify is different from theirs. If they go to their library they have an overview where they can pick a...

Newbie

Plan Premium Country Belgium Device iPhone X Operating System latest ios    My Question or Issue I recently become a spotify premium with my family. But my spotify is different fr...

Peter

Spotify Legend

1092 Views

4 replies

3 likes

  • 1092 Views
  • 4 replies
  • 3 likes

Superuser Contribution Music was deleted!

I created a new playlist on my computer, logged into my app on my iPhone and didn't see the playlist on my phone. So I deleted the app and and logged back into my account and all my music was gone. ALL OF IT. What gives? How can I solve this? I never...

Newbie

I created a new playlist on my computer, logged into my app on my iPhone and didn't see the playlist on my phone. So I deleted the app and and logged back into my account and all my music was gone. A...

Katerina

Spotify Legend

608 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution I am a paying customer. Why can’t I get any support?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

user-removed

Not applicable

945 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Superuser Contribution Some Songs not available

Hello friends,I have a Problem with my App on my iPhone 7. Some songs are grey because of the explicit filter. I have the german app and there you have to turn on the "Explizite Inhalte erlauben" button. But I can't hear some songs of them.. they're ...

Newbie

Hello friends, I have a Problem with my App on my iPhone 7. Some songs are grey because of the explicit filter. I have the german app and there you have to turn on the "Explizite Inhalte erlauben" b...

Peter

Spotify Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify’s own playlists aren’t updating

PlanPremiumCountryUnited KingdomDeviceiphone 8 My Question or Issue Hi! Was hoping I could get help with an issue I have on my Spotify account. I tend to listen to a lot of Spotify’s Own playlists, like happy pop hits, all out 00’s etc but they haven...

Casual Listener

Plan Premium Country United Kingdom Device iphone 8      My Question or Issue   Hi! Was hoping I could get help with an issue I have on my Spotify account.   I ...

Megan221093

Casual Listener

724 Views

2 replies

0 likes

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  • 2 replies
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Apple Car Play not doesn't load my whole library

Hello, I have Apple Car Play in my car and the app works fine if you want to change the music from your phone. But everytime I go on the Car Play app and click on Artists or Playlists etc it doesnt load my whole library?Why is this and are Spotify wo...

Newbie

Hello,   I have Apple Car Play in my car and the app works fine if you want to change the music from your phone. But everytime I go on the Car Play app and click on Artists or Playlists etc it...

514 Views

0 replies

1 likes

  • 514 Views
  • 0 replies
  • 1 likes

Spotify Statons : Feedback after 1 week of usage

PlanPremiumDeviceIphone XSOperating SystemiOS 12.3.1My Question or Issue I use the Spotify Statons for a week now. Impression is not bad, but it needs improvements :1. thumbs up a song switches to "Favorites" radio (that is already reported by antoth...

Casual Listener

Plan Premium Device Iphone XS Operating System iOS 12.3.1 My Question or Issue   I use the Spotify Statons for a week now. Impression is not bad, but it needs improvements : 1. thumbs u...

370 Views

0 replies

0 likes

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Bug Report: Spotify Stations

Plan: PremiumCountry: USA DeviceiPhone XSOperating SystemiOS 12Issue: In the Spotify Stations app, when you thumbs up a track, it automatically switches to a new station. Possible to have this not effect playback?

Newbie

  Plan: Premium Country: USA   Device iPhone XS Operating System iOS 12 Issue: In the Spotify Stations app, when you thumbs up a track, it automatically switches to a new statio...

WX78

Casual Listener

832 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Daily collection by language is required. I find Artists to choose but I want to select languages

Daily collection by language is required. I find Artists to choose but I want to select languages so daily mix is getting listed by languages just by by artists

Newbie

Daily collection by language is required. I find Artists to choose but I want to select languages so daily mix is getting listed by languages just by by artists

290 Views

0 replies

0 likes

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Updated my Airplay Utility since getting new router - now Spotify only plays through one speaker!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

421 Views

0 replies

0 likes

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problem order playlist on ipod touch ios

Menu Ipod Touchmenu Order Playlist Androidmenu playlist Android PlanPremiumCountryItalyDevice(ipod touch)Operating System(iOS 12.3.1) My Question or Issuehello to the all community!! ... I apologize for my imperfect English... I've an ipod touch with...

Newbie

Menu Ipod Touch menu Order Playlist Android menu playlist Android   Plan Premium Country Italy Device (ipod touch) Operating System (iOS 12.3.1)   My Question or Issue hello t...

338 Views

0 replies

0 likes

  • 338 Views
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spotify not auto playing podcasts and playing in random order

PlanFreeCountryusaDeviceiphone 8Operating Systemlatest iOS My Question or Issuewhen i listen to podcasts instead of auto playing the next one chronologically after it and plays a random one and automatically pauses.not sure what’s wrong

Casual Listener

Plan Free Country usa Device iphone 8 Operating System latest iOS   My Question or Issue when i  listen to podcasts instead of auto playing the next one chronologically after it a...

649 Views

0 replies

0 likes

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spotify not auto playing podcasts and playing in random order

PlanFreeCountryusaDeviceiphone 8Operating Systemlatest iOS My Question or Issuewhen i listen to podcasts instead of auto playing the next one chronologically after it and plays a random one and automatically pauses.not sure what’s wrong

Casual Listener

Plan Free Country usa Device iphone 8 Operating System latest iOS   My Question or Issue when i  listen to podcasts instead of auto playing the next one chronologically after it a...

579 Views

0 replies

0 likes

  • 579 Views
  • 0 replies
  • 0 likes

swipe to queue broken

??PremiumUK DeviceiPhone 5sOperating SystemiOS 12 My Question or IssueThe swipe to queue isintermittently broken. Some days it works, some days it doesn't. For the last week or so.

Newbie

?? Premium UK   Device iPhone 5s Operating System iOS 12   My Question or Issue The swipe to queue isintermittently broken. Some days it works, some days it doesn't. For the last ...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
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Superuser Contribution Dont have the new layout.... HELP!

PlanPremiumCountryBelgium DeviceiPhone 8Operating SystemIOS 12.3.1 My Question or IssueI dont have the new library layout on my Iphone 8... updates my IOS and Spotify. Help me!

Casual Listener

Plan Premium Country Belgium   Device iPhone 8 Operating System IOS 12.3.1   My Question or Issue I dont have the new library layout on my Iphone 8... updates my IOS and Spotify....

Daisy

Spotify Legend

495 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution sharing playlists and users

PlanPremiumCountryAustralia Device(iPhone 7 and iPad 6th generation)Operating System(iOS 11) My Question or IssueIve been trying to share my playlist link and user with a friend of mine and when they try to find my acoount or playlist it doesnt come ...

Newbie

Plan Premium Country Australia  Device (iPhone 7 and iPad 6th generation) Operating System (iOS 11)   My Question or Issue Ive been trying to share my playlist link and user with ...

Peter

Spotify Legend

746 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify quits with an error message that "Spotify is playing on another device."

I am experiencing a problem with Spotify quiting with an error message that "Spotify is playing on another device." I am using Spotify Premium with Android based devices. I first experienced this problem using only my phone or tablet, connected to Bl...

Visitor

I am experiencing a problem with Spotify quiting with an error message that "Spotify is playing on another device." I am using Spotify Premium with Android based devices.   I first experi...

Peter

Spotify Legend

1210 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Keeps Connecting to a device I don’t want open

PlanFreeCountryUSDeviceiPhone 6Operating SystemiOS 12.3.1My Question or IssueWhen I’m listeneing to my music on the iPhone, I want it playing on its own for a while. Recently it keeps connecting me to a device I don’t have open and when I try to forg...

Newbie

  Plan Free Country US Device iPhone 6 Operating System iOS 12.3.1 My Question or Issue When I’m listeneing to my music on the iPhone, I want it playing on its own for a while. Recentl...

409 Views

0 replies

0 likes

  • 409 Views
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Playlists have no songs in them, no music shows up when searching

Device: iPhone7Using spotify on my phone, when I click on a playlists, it says "Let's find some songs for your playlist" and acts like the playlist has no songs. When I search for music, it says 'Something went wrong, have another go" "Try again". Wh...

Newbie

Device: iPhone7 Using spotify on my phone, when I click on a playlists, it says "Let's find some songs for your playlist" and acts like the playlist has no songs. When I search for music, it says 'S...

606 Views

0 replies

0 likes

  • 606 Views
  • 0 replies
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Auto changing songs after 30 seconds

Spotify was working perfectly fine in the morning as I was driving to work. When I tried listening to it a couple hours later, it would automatically play the next song only 30 seconds into the current song. I didn’t change any of the settings. I del...

Newbie

Spotify was working perfectly fine in the morning as I was driving to work. When I tried listening to it a couple hours later, it would automatically play the next song only 30 seconds into the curre...

Bethany_Dawn

Community Legend

6490 Views

1 replies

0 likes

  • 6490 Views
  • 1 replies
  • 0 likes