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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37170 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102676 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299152 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125840 Views

19 replies

38 likes

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Sound Quality when streaming to Apple TV

PlanPremiumCountrySwdenDeviceiPhone 5, PC, Apple TV My Question or IssueI wonder will I get more or less the same sound quality at these setups: - PC with optical out connected to my DAC. - Stream from iPhone over WiFi to Apple TV via hdmi audio extr...

Newbie

Plan Premium Country Swden Device iPhone 5, PC, Apple TV   My Question or Issue I wonder will I get more or less the same sound quality at these setups:   - PC with optical out co...

1219 Views

0 replies

1 likes

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Superuser Contribution Spotify not connecting with Alexa

My Spotify used to work through my Alexa. Now when I look at my Alexa my Spotify option is grayed out. PlanPremiumCountry USADevice(iPhone 8, Operating System(iOS 10,

Newbie

My Spotify used to work through my Alexa. Now when I look at my Alexa my Spotify option is grayed out.  Plan Premium Country USA Device (iPhone 8,  Operating System (iOS 10,  &...

Peter

Spotify Legend

810 Views

1 replies

2 likes

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  • 1 replies
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[HELP] Unable to open SMS song links directly in Spotify (iOS)

I am in the US using a Premium account on an iPhone 7 on iOS version 12.3. Until very recently, I was able to open the Spotify app directly by opening a link sent via text. This worked for iMessage, SMS, Messenger, Signal, etc. I updated my Spotify a...

Newbie

I am in the US using a Premium account on an iPhone 7 on iOS version 12.3.   Until very recently, I was able to open the Spotify app directly by opening a link sent via text. This worked for i...

547 Views

0 replies

1 likes

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  • 1 likes

Spotify connect broken with Avahi

Hello, Spotify connect for iOS across Avahi is broken starting with version 8.5.6 (released two days ago). As of 8.5.6, Spotify does not list Denon devices. However it sees (and allows use of) Airplay protocol with both Denon and AppleTV devices. Ple...

Casual Listener

Hello, Spotify connect for iOS across Avahi is broken starting with version 8.5.6 (released two days ago). As of 8.5.6, Spotify does not list Denon devices. However it sees (and allows use of) Airpla...

dennypage

Casual Listener

665 Views

1 replies

0 likes

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Why I’m not seeing storylines?

PlanPremiumCountryPortugal DeviceiPhone 8 My Question or IssueEveryone is talking about storylines, I have the latest version of the app and I couldn’t see them! Can you fix this and make available to all markets?thx

Regular

  Plan Premium Country Portugal   Device iPhone 8   My Question or Issue Everyone is talking about storylines, I have the latest version of the app and I couldn’t see them! C...

549 Views

0 replies

0 likes

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Spotify issue in Car Play

More and more often Spotify does not work in my 2019 Mercedes Benz C Class. I can see only blank sheets or simple announcement with “null” problem. It is very disapointing. Also I do not know how to set up a Spotify so as it shows only downloaded son...

Newbie

More and more often Spotify does not work in my 2019 Mercedes Benz C Class. I can see only blank sheets or simple announcement with “null” problem. It is very disapointing. Also I do not know how to ...

502 Views

0 replies

0 likes

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De hele tijd als ik een nummer aan zet stopt die met afspelen weet iemand wat ik moet doen?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

2516 Views

0 replies

0 likes

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How to dislike a song in a radio station on premium

The button to dislike a song in a radio station recently disappeared. Now there’s just a heart to show I like a song. How do I tell the program to modify the station by removing similar songs? I could hit skip, but that shouldn’t be the method for mo...

Regular

The button to dislike a song in a radio station recently disappeared. Now there’s just a heart to show I like a song. How do I tell the program to modify the station by removing similar songs? I coul...

RyanC4

Newbie

8287 Views

5 replies

7 likes

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  • 7 likes

Solved!! Music stops after a few seconds

Plan PremiumCountry UKDeviceiPhone 7Operating SystemiOS 10 Tracks stop playing after a few seconds. I tried to log out and back in, I deleted the app and downloaded it again but the issue persists...Any suggestions on how I can fix the issue?

Casual Listener

Plan Premium Country UK Device iPhone 7 Operating System iOS 10   Tracks stop playing after a few seconds. I tried to log out and back in, I deleted the app and downloaded it again b...

gsandri

Casual Listener

11174 Views

6 replies

0 likes

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Listening to Premium via Chromecast Audio

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 12 My Question or Issue I just ordered a Google ChromeCast Audio puck, which I want to use to stream Spotify Premium to my analog receiver. My question is, will I get 320kpbs resolution doing th...

Newbie

Plan Premium Country USA Device iPhone XS Operating System iOS 12   My Question or Issue   I just ordered a Google ChromeCast Audio puck, which I want to use to stream Spotify Pr...

320 Views

0 replies

0 likes

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I don't have access to a certain album.

PlanPremium CountryCanada DeviceiPhone 7 Plus & Macbook Pro 2018 Operating SystemiOS 12.3.1 & macOS Mojave 10.14.5 My Question or Issue As the title indicates, I don't have access to a certain album. When I search it on my Iphone it doesn't even come...

Newbie

Plan Premium   Country Canada   Device iPhone 7 Plus & Macbook Pro 2018   Operating System iOS 12.3.1 & macOS Mojave 10.14.5   My Question or Issue  As t...

497 Views

0 replies

0 likes

iphone
macOS
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Acidental block

This is driving me nuts, i accidentaly blocked an artist id never heard in discovery, i liked the song and clicked block accidentaly. Its insane to me that its impossible to view a list of blocked content to review it. I dont know who the artist was ...

Newbie

This is driving me nuts, i accidentaly blocked an artist id never heard in discovery, i liked the song and clicked block accidentaly. Its insane to me that its impossible to view a list of blocked co...

splody

Newbie

1116 Views

2 replies

5 likes

artist
Block
blocked
list
preferences
settings
unblock
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Superuser Contribution Glitch / song jump with CarPlay

Since quite recently, I am experiencing a very annoying issue when playing music in CarPlay: Spotify automatically jumps a few seconds (which range from 1-2 to sometimes half the track) forward in the currently playing song eEverytime Spotify is swit...

Regular

Since quite recently, I am experiencing a very annoying issue when playing music in CarPlay:   Spotify automatically jumps a few seconds (which range from 1-2 to sometimes half the track) forw...

Peter

Spotify Legend

5618 Views

5 replies

0 likes

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  • 5 replies
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“Favourites” playlist missing

PlanPremiumCountryAustraliaDeviceiPhone 6Operating SystemiOS 12.1.4 My Question or IssueI updated my Spotify app today, and I have a paid account. All my playlists are visible except for my “favourites” - that is any songs I’ve liked/clicked on the h...

Casual Listener

Plan Premium Country Australia Device iPhone 6 Operating System iOS 12.1.4   My Question or Issue I updated my Spotify app today, and I have a paid account. All my playlists are visibl...

bob298

Newbie

2182 Views

4 replies

1 likes

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  • 1 likes

Superuser Contribution How do I get this new UI?

PlanPremiumCountryHK Device(iPhone XR)Operating System(iOS 12) My Question or Issue I had this UI for maybe 1 minute and then it disappeared on its own.I really want to have it again.

Casual Listener

Plan Premium Country HK   Device (iPhone XR) Operating System (iOS 12)   My Question or Issue   I had this UI for maybe 1 minute and then it disappeared on its own. I real...

Peter

Spotify Legend

1291 Views

5 replies

0 likes

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  • 5 replies
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Playing Songs Not On My Playlist

I have Premium, but yesterday random songs similar to what i listen to, but that are not on the playlist/album i’m currently listening to have started playing. I have autoplay turned off, and the random songs do not just play at the end of an album o...

Newbie

I have Premium, but yesterday random songs similar to what i listen to, but that are not on the playlist/album i’m currently listening to have started playing. I have autoplay turned off, and the ran...

534 Views

0 replies

0 likes

  • 534 Views
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My music has gone from downloaded to not downloaded. I need human help.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

327 Views

0 replies

0 likes

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Spotify Stations iOS First Impressions / Feedback

I heard about the Stations iOS app today and immediately downloaded it. I really like it. I have to wonder, why wasn't this functionality just built into the normal Spotify app? I would love it if you could configure the normal Spotify app to autopla...

Casual Listener

I heard about the Stations iOS app today and immediately downloaded it. I really like it. I have to wonder, why wasn't this functionality just built into the normal Spotify app? I would love it if yo...

Billy-J

Spotify Star

634 Views

3 replies

0 likes

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  • 3 replies
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Spotify not shuffling while in the car

PlanPremium CountryUnited States DeviceiPhone 8 Operating SystemiOS 12.3.1 When I hook my phone up to my car audio (either via bluetooth or a jack) songs will not shuffle. If it hit the shuffle button, it will light up green, but when one song ends a...

Newbie

  Plan Premium   Country United States   Device iPhone 8   Operating System iOS 12.3.1   When I hook my phone up to my car audio (either via bluetooth or a jack)...

LoganHelps

Composer

1670 Views

1 replies

0 likes

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Local Files don't work on my phone

Hello I am TurkishMy English is sloppy. I'm sorry if I said anything wrong.I read Jacob's article on local files, but I don't understand.My steps;1. I turned the song into MP3 from YouTube.2. Spotify also appears in the local files. I just created a ...

Newbie

Hello  I am Turkish My English is sloppy. I'm sorry if I said anything wrong. I read Jacob's article on local files, but I don't understand. My steps; 1. I turned the song into MP3 from You...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes