Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238289 Views

27 replies

5 likes

  • 238289 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119621 Views

118 replies

13 likes

Other
  • 119621 Views
  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2738 Views

0 replies

0 likes

iOS
  • 2738 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305730 Views

62 replies

16 likes

  • 305730 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131019 Views

19 replies

38 likes

  • 131019 Views
  • 19 replies
  • 38 likes

Home page and "made for you" not working

PlanPremium for familyCountryUnited States Device(iPhone, Macbook Pro late 2016)Operating System(iOS) My Question or IssueWhen open the Spotify app on my iPhone and Mac, the Home page gives me the error "something went wrong, please try again later"....

Newbie

Plan Premium for family Country United States   Device (iPhone, Macbook Pro late 2016) Operating System (iOS)   My Question or Issue When open the Spotify app on my iPhone and Ma...

FiveInchTaint

Music Fan

3095 Views

3 replies

2 likes

  • 3095 Views
  • 3 replies
  • 2 likes

Changing the order of playlists in iOS

DeviceiPhoneOperating SystemiOS 10 My Question or IssueAs the locked topic from a couple a years ago already said:It doesn,t seem possible on the iOS app to customize the order of you playlists?with edit you can delte or download them and with the 3 ...

Music Fan

Device iPhone Operating System iOS 10   My Question or Issue As the locked topic from a couple a years ago already said: It doesn,t seem possible on the iOS app to customize the order of ...

mrfart

Music Fan

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Unable to create new playlist/use home screen

PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS 12.3.1-up to date My Question or IssueI want to create a new playlist, and am unable. When Spotify opens, the "Home" screen says: "Something went wrong. Have another go?" with a white button that...

Visitor

  Plan Premium Country US Device iPhone XR Operating System iOS 12.3.1-up to date   My Question or Issue I want to create a new playlist, and am unable.    When Spoti...

sclemons202

Newbie

1393 Views

3 replies

2 likes

  • 1393 Views
  • 3 replies
  • 2 likes

Spotify on iPad Pro not connecting

As of late, Spotify has stopped working on my iPad Pro. I'm able to access my downloaded music, but I can't connect to the internet to download anything new. The most puzzling part about this is the fact that other apps work perfectly fine, while Spo...

Newbie

As of late, Spotify has stopped working on my iPad Pro.  I'm able to access my downloaded music, but I can't connect to the internet to download anything new.  The most puzzling part about ...

user-removed

Not applicable

952 Views

1 replies

1 likes

  • 952 Views
  • 1 replies
  • 1 likes

Audio Normalization Not Working On Imported Music

PlanPremiumCountryGermanyDeviceiPhone 5SOperating SystemiOS 12.2Spotify Version8.5.7.601 My Question or IssueI use Audio Normalization on Normal volume level to prevent distortion from the bass boost of the equalizer. However, when playing music impo...

Newbie

Plan Premium Country Germany Device iPhone 5S Operating System iOS 12.2 Spotify Version 8.5.7.601   My Question or Issue I use Audio Normalization on Normal volume level to prevent d...

807 Views

0 replies

2 likes

  • 807 Views
  • 0 replies
  • 2 likes

New update doesn't let you view songs or its albums properly

Plan - PremiumCountry - Saudi ArabiaDevice - Iphone 8Plus My Question or Issue:Spotify updated by itself and now only shows playlists, artists and albums. How can I view all my songs now, not just liked songs? I also liked that when I liked a random ...

Casual Listener

Plan - Premium Country - Saudi Arabia Device - Iphone 8Plus   My Question or Issue: Spotify updated by itself and now only shows playlists, artists and albums. How can I view all my so...

chaotic0123

Casual Listener

1613 Views

3 replies

7 likes

  • 1613 Views
  • 3 replies
  • 7 likes

Superuser Contribution Lost 2K liked songs with update

As of the update, the "songs" folder has become a playlist called "Liked Songs" (??WHY???). I had about 4K liked songs, and now this playlist is only about 2.5K songs. Where the heck is the rest of my music?

Casual Listener

  As of the update, the "songs" folder has become a playlist called "Liked Songs" (??WHY???). I had about 4K liked songs, and now this playlist is only about 2.5K songs. Where the heck is ...

JakePT

Casual Listener

2523 Views

5 replies

2 likes

  • 2523 Views
  • 5 replies
  • 2 likes

Spotify waiting queue glitch

PlanPremiumCountryNetherlandsDeviceiPhone 7Operating SystemiOS 12 My Question or IssueWhenever I slide/put a song in the waiting queue it doesn’t show the last tune in that waiting list. I can’t interact with the song in any way (can’t remove it from...

Newbie

Plan Premium Country Netherlands Device iPhone 7 Operating System iOS 12   My Question or Issue Whenever I slide/put a song in the waiting queue it doesn’t show the last tune in that ...

890 Views

0 replies

3 likes

  • 890 Views
  • 0 replies
  • 3 likes

spotify volume to low

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

447 Views

0 replies

1 likes

spotify volume
  • 447 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify stays on lock screen and doesn’t auto lock.

I use the iOS timer to stop play as a sleep timer, but when it stops playing the phone stays on and Spotify is glitched. Shows music is playing but nothing is actually playing. Phone just stays on all night.

Newbie

I use the iOS timer to stop play as a sleep timer, but when it stops playing the phone stays on and Spotify is glitched. Shows music is playing but nothing is actually playing. Phone just stays on al...

Katerina

Spotify Legend

2090 Views

1 replies

1 likes

  • 2090 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify radio not working anymore

Hey! Every time I try to play Spotify radio in any playlist (Pop-Hip Hop, etc) it doesn’t work anymore. I’ve tried it in many different playlists. I’m currently using an iPhone 7. I think it’s started since the last update. Is anyone else having this...

Newbie

Hey!   Every time I try to play Spotify radio in any playlist (Pop-Hip Hop, etc) it doesn’t work anymore. I’ve tried it in many different playlists. I’m currently using an iPhone 7. I think it...

Peter

Spotify Legend

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Downloads not working

PlanPremiumCountryCanadaDeviceIphone 5sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue II was in my car today, listening to playlists that I’ve made for Offline Play, some songs will play but the majority of them will not...

Casual Listener

Plan Premium Country Canada Device Iphone 5s Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I I was in my car today, listening to playlists that I...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Ay, what’s going on like?

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS My Question or Issue Ye. So I’m just listening to music aren’t I, on a music app as you do. And a song can just be like 12 seconds in, or 1 minute in, or whatever and it’ll just skip to the next t...

Casual Listener

Plan Premium Country UK Device iPhone 8 Operating System iOS    My Question or Issue   Ye. So I’m just listening to music aren’t I, on a music app as you do. And a song can ...

Ronnie98

Casual Listener

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

iPhone 4S Spotify.

PlanPremiumCountryUnited Kingdom.DeviceiPhone 4S.Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI`m looking into an iPhone 4S and I was wondering if I could be Behind the Lyrics on it. Would it work for the maximum versio...

Roadie

Plan Premium Country United Kingdom. Device iPhone 4S. Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I`m looking into an iPhone 4S and I was wond...

commute1

Roadie

4895 Views

4 replies

0 likes

Behind the lyrics
IOS 7
iOS 8
iOS 9.
iphone
Spotify
  • 4895 Views
  • 4 replies
  • 0 likes

Spotify do not play postcast on my iphone

Hi, i have a problem with Spotify. I am trying to play podcast music on my iphone, and i can't listen, is not working at all. I did reinstall Spotify app, log in, log out but the same problem. How can i solve this? Thank you PlanPremiumCountryChinaDe...

Casual Listener

Hi, i have a problem with Spotify. I am trying to play podcast music on my iphone, and i can't listen, is not working at all. I did reinstall Spotify app, log in, log out but the same problem. How ca...

Niiicu

Casual Listener

622 Views

2 replies

0 likes

  • 622 Views
  • 2 replies
  • 0 likes

Superuser Contribution Library

PlanPremiumCountryBelgiumDeviceiPhone XOperating Systemlatest ios My Question or IssueI recently become a spotify premium with my family. But my spotify is different from theirs. If they go to their library they have an overview where they can pick a...

Newbie

Plan Premium Country Belgium Device iPhone X Operating System latest ios    My Question or Issue I recently become a spotify premium with my family. But my spotify is different fr...

Peter

Spotify Legend

1102 Views

4 replies

3 likes

  • 1102 Views
  • 4 replies
  • 3 likes

Superuser Contribution Music was deleted!

I created a new playlist on my computer, logged into my app on my iPhone and didn't see the playlist on my phone. So I deleted the app and and logged back into my account and all my music was gone. ALL OF IT. What gives? How can I solve this? I never...

Newbie

I created a new playlist on my computer, logged into my app on my iPhone and didn't see the playlist on my phone. So I deleted the app and and logged back into my account and all my music was gone. A...

Katerina

Spotify Legend

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

Superuser Contribution I am a paying customer. Why can’t I get any support?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

user-removed

Not applicable

955 Views

5 replies

2 likes

  • 955 Views
  • 5 replies
  • 2 likes

Superuser Contribution Some Songs not available

Hello friends,I have a Problem with my App on my iPhone 7. Some songs are grey because of the explicit filter. I have the german app and there you have to turn on the "Explizite Inhalte erlauben" button. But I can't hear some songs of them.. they're ...

Newbie

Hello friends, I have a Problem with my App on my iPhone 7. Some songs are grey because of the explicit filter. I have the german app and there you have to turn on the "Explizite Inhalte erlauben" b...

Peter

Spotify Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify’s own playlists aren’t updating

PlanPremiumCountryUnited KingdomDeviceiphone 8 My Question or Issue Hi! Was hoping I could get help with an issue I have on my Spotify account. I tend to listen to a lot of Spotify’s Own playlists, like happy pop hits, all out 00’s etc but they haven...

Casual Listener

Plan Premium Country United Kingdom Device iphone 8      My Question or Issue   Hi! Was hoping I could get help with an issue I have on my Spotify account.   I ...

Megan221093

Casual Listener

726 Views

2 replies

0 likes

  • 726 Views
  • 2 replies
  • 0 likes