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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43969 Views

44 replies

10 likes

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  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109489 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302030 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127995 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution sharing playlists and users

PlanPremiumCountryAustralia Device(iPhone 7 and iPad 6th generation)Operating System(iOS 11) My Question or IssueIve been trying to share my playlist link and user with a friend of mine and when they try to find my acoount or playlist it doesnt come ...

Newbie

Plan Premium Country Australia  Device (iPhone 7 and iPad 6th generation) Operating System (iOS 11)   My Question or Issue Ive been trying to share my playlist link and user with ...

Peter

Spotify Legend

737 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify quits with an error message that "Spotify is playing on another device."

I am experiencing a problem with Spotify quiting with an error message that "Spotify is playing on another device." I am using Spotify Premium with Android based devices. I first experienced this problem using only my phone or tablet, connected to Bl...

Visitor

I am experiencing a problem with Spotify quiting with an error message that "Spotify is playing on another device." I am using Spotify Premium with Android based devices.   I first experi...

Peter

Spotify Legend

1207 Views

3 replies

0 likes

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Keeps Connecting to a device I don’t want open

PlanFreeCountryUSDeviceiPhone 6Operating SystemiOS 12.3.1My Question or IssueWhen I’m listeneing to my music on the iPhone, I want it playing on its own for a while. Recently it keeps connecting me to a device I don’t have open and when I try to forg...

Newbie

  Plan Free Country US Device iPhone 6 Operating System iOS 12.3.1 My Question or Issue When I’m listeneing to my music on the iPhone, I want it playing on its own for a while. Recentl...

406 Views

0 replies

0 likes

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Playlists have no songs in them, no music shows up when searching

Device: iPhone7Using spotify on my phone, when I click on a playlists, it says "Let's find some songs for your playlist" and acts like the playlist has no songs. When I search for music, it says 'Something went wrong, have another go" "Try again". Wh...

Newbie

Device: iPhone7 Using spotify on my phone, when I click on a playlists, it says "Let's find some songs for your playlist" and acts like the playlist has no songs. When I search for music, it says 'S...

600 Views

0 replies

0 likes

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Auto changing songs after 30 seconds

Spotify was working perfectly fine in the morning as I was driving to work. When I tried listening to it a couple hours later, it would automatically play the next song only 30 seconds into the current song. I didn’t change any of the settings. I del...

Newbie

Spotify was working perfectly fine in the morning as I was driving to work. When I tried listening to it a couple hours later, it would automatically play the next song only 30 seconds into the curre...

Bethany_Dawn

Community Legend

6457 Views

1 replies

0 likes

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  • 1 replies
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Spotify, IPhone and Sonos connection

I PlanPremiumUK DeviceiPhone 7Operating System12.3.1 i have a new iPhone 7 in replacement for a 6. Since replacing the phone, I haven’t been able to connect to Sonos from my Spotify App. Any ideas please? The Spotify app lists my devices including th...

Newbie

I Plan Premium UK   Device iPhone 7 Operating System 12.3.1   i have a new iPhone 7 in replacement for a 6.  Since replacing the phone, I haven’t been able to connect to Sonos...

418 Views

0 replies

0 likes

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Solved!! Extend or manipulate albums already existing in Spotify

PlanPremiumCountryGermanyDeviceiPhone XROperating SystemiOS 12.3 My Question or Issue Hello, I know it might be an exotic use case but sometimes I edit my existing mp3 music files for example in live albums containing too much talking or applause I l...

Casual Listener

  Plan Premium Country Germany Device iPhone XR Operating System iOS 12.3   My Question or Issue   Hello,   I know it might be an exotic use case but sometimes I edi...

The_UnknownX

Casual Listener

791 Views

2 replies

0 likes

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Does Waze + Spotify integration work with Apple CarPlay?

In short, no. We just leased a new vehicle with Apple CarPlay. It's great. Waze works. Spotify works. Spotify inside of Waze does not work—yet, but it should. (Here's a bump to motivate the Spotify and Waze devs to make their integration work on Appl...

Casual Listener

In short, no. We just leased a new vehicle with Apple CarPlay. It's great. Waze works. Spotify works. Spotify inside of Waze does not work—yet, but it should.   (Here's a bump to motivate the ...

2157 Views

0 replies

3 likes

Apple CarPlay
Waze
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Iphone XS MAX connection with cable aux to car

Hi, i have a query, i just get my new iphone xs max and when i connect my cable usb to my car (mazda 2 hb) in the aux device to listen to spotify appears "no contents" whay can i do?

Newbie

Hi, i have a query, i just get my new iphone xs max and when i connect my cable usb to my car (mazda 2 hb) in the aux device to listen to spotify appears "no contents" whay can i do?

393 Views

0 replies

0 likes

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Lock screen

Hello Can i Remove Spotify from my lock screen without closing the app? If i forget to close it, Spotify is allways on my lock screen pleae help

Casual Listener

Hello   Can i Remove Spotify from my lock screen without closing the app?  If i forget to close it, Spotify is allways on my lock screen   pleae help  

Billy-J

Spotify Star

4017 Views

3 replies

0 likes

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  • 3 replies
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Local Files on mobile device

Hi all, we do have a Premium Family account. I try to add a local file to my playlist according to the instructions provided. Worked all good on my desktop app (MacBook). Only thing that is confusing is that there is no proper timing associated with ...

Casual Listener

Hi all,   we do have a Premium Family account. I try to add a local file to my playlist according to the instructions provided. Worked all good on my desktop app (MacBook). Only thing that is ...

olivertoma

Casual Listener

527 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Music

recently I have problem with playing music. Every time when I’m starting listening album or daily mix after first song of my choice spotyfie playing the Beatles. Anybody have similar issues? Matt

Casual Listener

  recently I have problem with playing music.  Every time when I’m starting listening album or daily mix after first song of my choice spotyfie playing the Beatles.  Anybody have si...

Matt1128

Casual Listener

1105 Views

2 replies

0 likes

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Middle of song interruption

I have been have a very frustrating issue. 1) when listening to a song while driving, my song would randomly start playing on someone else’s unrelated device. My music continues playing, but I am unable to listen. Also the app shows my song is playin...

Newbie

I have been have a very frustrating issue. 1) when listening to a song while driving, my song would randomly start playing on someone else’s unrelated device. My music continues playing, but I am una...

377 Views

0 replies

0 likes

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Playlist only plays 1 song then puts 80’s music In a queue, I pay so I can listen to music I don’t

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Playlist only plays 1 song then puts 80’s music In a queue, I pay so I can listen to music I don’t

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Playlist only plays 1 song th...

Bethany_Dawn

Community Legend

867 Views

1 replies

0 likes

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  • 1 replies
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Cant rearrange the order is tracks in any of my playlists

PlanFreeCountryU.S.ADeviceIPadOperating SystemiOS 12.3.1 My Question or IssueNONE of my playlists will allow me to rearrange the order of the tracks in them. I tried changing the filters, I tried logging out and in, I tried deleting the app and reins...

Casual Listener

  Plan Free Country U.S.A Device IPad Operating System iOS 12.3.1   My Question or Issue NONE of my playlists will allow me to rearrange the order of the tracks in them. I tried ...

DimitriDeAlencar

Casual Listener

2739 Views

5 replies

0 likes

edit playlists
rearrange songs
songs have x next to them
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Superuser Contribution Spotify Adds 'Word' Genre For Audiobooks, Meditations, Poetry, Language Learning and More

PlanPremiumCountryUKDevice(iPhone X)Operating System(iOS 12.2, spotify 8.5.7My Question or Issuere: https://www.hypebot.com/hypebot/2019/02/spotify-adds-word-genre-for-audiobooks-meditations-poetry-language-learning-and-more-.html where is the new wo...

Regular

Plan Premium Country UK Device (iPhone X) Operating System (iOS 12.2, spotify 8.5.7 My Question or Issue re: https://www.hypebot.com/hypebot/2019/02/spotify-adds-word-genre-for-audiobooks-me...

Peter

Spotify Legend

1336 Views

3 replies

0 likes

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Superuser Contribution Down voting is broken

I am running the current version of Spotify (as of May 2019) on an iPad Air 1 on iOS 12.x and have been experiencing a problem with downvoting songs within playlist radio stations. When I down vote the song I don't like not only that song but also th...

Casual Listener

I am running the current version of Spotify (as of May 2019) on an iPad Air 1 on iOS 12.x and have been experiencing a problem with downvoting songs within playlist radio stations. When I down vote t...

molecool

Casual Listener

1026 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Car mode bug

PlanPremiumCountryPolandDeviceiPhone 6sOperating SystemiOS 12.3My Question or IssueWhile in car mode (activated by bluetooth connection to car audio) there is significant unused black bar at the bottom (below control keys).

Casual Listener

Plan Premium Country Poland Device iPhone 6s Operating System iOS 12.3 My Question or Issue While in car mode (activated by bluetooth connection to car audio) there is significant unused bla...

jfeliga

Casual Listener

1168 Views

2 replies

0 likes

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Superuser Contribution Bug in Spotify IOS app

There is an Israeli news app called “Calcalist” by Yedioth Internet, mostly used to read news pieces. When I'm listening to spotify app and open the news app, after a few seconds the music stops! Im using iphoneX latest IOS. Hope you’ll fix this soon

Casual Listener

There is an Israeli news app called “Calcalist” by Yedioth Internet, mostly used to read news pieces. When I'm listening to spotify app and open the news app, after a few seconds the music stops! Im ...

Yos_s

Casual Listener

905 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution iPhone & iPad changes don‘t sync

When I find a new artists and decide to follow him, add a song to my library, delete a song, add a song to a playlist or try to change anything in my library on my iPhone and then decide to listen to music on my iPad, the changes don’t occur until I ...

Casual Listener

When I find a new artists and decide to follow him, add a song to my library, delete a song, add a song to a playlist or try to change anything in my library on my iPhone and then decide to listen to...

Katerina

Spotify Legend

4251 Views

3 replies

0 likes

  • 4251 Views
  • 3 replies
  • 0 likes