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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238300 Views

27 replies

5 likes

  • 238300 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119637 Views

118 replies

13 likes

Other
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  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2738 Views

0 replies

0 likes

iOS
  • 2738 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305734 Views

62 replies

16 likes

  • 305734 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131021 Views

19 replies

38 likes

  • 131021 Views
  • 19 replies
  • 38 likes

Your Library view is changed. It just has playlists, artists and albums.

PlanPremiumDeviceiPhone 7 PlusOperating SystemiOS 12.3.1 My Question or IssueYour Library view is changed after I created a new playlist on the phone. It just has playlists, artists and albums. It's different from the usual I used. I cannot see 'Your...

Newbie

Plan Premium Device iPhone 7 Plus Operating System iOS 12.3.1   My Question or Issue Your Library view is changed after I created a new playlist on the phone. It just has playlists, arti...

Wadereeve1

Newbie

2705 Views

4 replies

9 likes

  • 2705 Views
  • 4 replies
  • 9 likes

Please keep repeat one fixed when switching songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIt is so stupid that I need to turn it on again and again and do not tell me it is a feature

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue It is s...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Bug on the order of the musics on IOS

in the afternoon, i had a message written on the top of the screen, i pushed « OK » without reading and since this pop-up, when i load a music, and i push « next music », the next music isn’t the music which is normally next, the music is randomly se...

Newbie

in the afternoon, i had a message written on the top of the screen, i pushed « OK » without reading  and since this pop-up, when i load a music, and i push « next music », the next music isn’t ...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Music from certain artists missing on iPhone

On iPhone max XM, as of this AM, some artists will not load. Some of them will load partially on iPad but not the phone. Example: Devin Townsend Project. I get name and photo and Shuffle Play button but that’s it. If I search on a specific album like...

Roadie

On iPhone max XM, as of this AM, some artists will not load. Some of them will load partially on iPad but not the phone.    Example: Devin Townsend Project. I get name and photo and Shuff...

OneByBoo

Roadie

894 Views

3 replies

1 likes

  • 894 Views
  • 3 replies
  • 1 likes

Superuser Contribution Allow Carplay to shuffle my entire Library instead of only the last 200 songs

Whenever I get in my car, I want to shuffle through my entire library. But instead you limit it to the last 200 songs. Let me listen to everything. I am sick of listening to the same songs over and over again until I more songs.

Newbie

Whenever I get in my car, I want to shuffle through my entire library.  But instead you limit it to the last 200 songs.  Let me listen to everything.  I am sick of listening to the sam...

Peter

Spotify Legend

1189 Views

1 replies

0 likes

Car
Carplay
driving
song limit
  • 1189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not working in Alexa

I subscribe to Amazon.es prime this gives me a subset of amazon music I have now subscribed to Spotify and added it to music in Alexa and made Spotify the default music service but when I ask for music it still use’s Amazon music. If I ask Alexa to p...

Newbie

I subscribe to Amazon.es prime this gives me a subset of amazon music I have now subscribed to Spotify and added it to music in Alexa and made Spotify the default music service but when I ask for mus...

Peter

Spotify Legend

6358 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

impossible to delete music listens recently

Spotify PremiumCountryBelgium DeviceiPhone xr Operating System(iOS 10 Hello, I can’t remove my music from the category Listed recently can you help me? Quentin

Casual Listener

Spotify Premium Country Belgium  Device iPhone xr  Operating System (iOS 10   Hello,   I can’t remove my music from the category Listed recently can you help me?  ...

OneByBoo

Roadie

950 Views

3 replies

0 likes

  • 950 Views
  • 3 replies
  • 0 likes

Band pages have no songs

Band pages have picture but no songs or discography. Plan premiumCountryCanadaDevice(iPhone 6, ipadOperating System(iOS 10 My Question or Issue

Casual Listener

Band pages have picture but no songs or discography.   Plan premium Country Canada Device (iPhone 6, ipad Operating System (iOS 10   My Question or Issue  

OneByBoo

Roadie

897 Views

3 replies

3 likes

  • 897 Views
  • 3 replies
  • 3 likes

Music not playing

PlanPremiumCountryCanadaDevice(iPhone 5sOperating System My Question or Issue I have seen a few other people on here with a similar problem to mine. When I try to listen to music that I’ve downloaded for offline play, a select few will only play. I h...

Casual Listener

  Plan Premium Country Canada Device (iPhone 5s Operating System     My Question or Issue  I have seen a few other people on here with a similar problem to mine. When I...

OneByBoo

Roadie

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Recently Played

The new interface is horrid to say the least! Recently played is missing! That’s how I keeup with what I’m listening to! I hardly use playlist or podcasts! Bring back the old user interface or add recently played!

Casual Listener

The new interface is horrid to say the least! Recently played is missing! That’s how I kee up with what I’m listening to! I hardly use playlist or podcasts! Bring back the old user interface or add ...

OneByBoo

Roadie

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

Downloaded music preference

I have Spotify Premium and am using the download feature to download higher quality music opposed to what I would use when not using the feature (I always have Data Saver on in the app). Does the Spotify app prefer the downloaded, high quality, versi...

Newbie

I have Spotify Premium and am using the download feature to download higher quality music opposed to what I would use when not using the feature (I always have Data Saver on in the app).   Doe...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

I can’t sign in but library still lets me okay music!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Unavailable musics

PlanPremiumCountryPortugalDeviceiPhone 6SOperating SystemiOS 12.3.1 My Question or IssueI was listening to a playlist and I noticed that some musics weren’t playing. Then I saw that the song appeared in a gray colour and I wasn’t able to select it. C...

Casual Listener

Plan Premium Country Portugal Device iPhone 6S Operating System iOS 12.3.1   My Question or Issue I was listening to a playlist and I noticed that some musics weren’t playing. Then I s...

paul_cm81

Casual Listener

852 Views

3 replies

1 likes

  • 852 Views
  • 3 replies
  • 1 likes

Spotify app not working

PlanPremiumCountryUnited statesDeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify homepage won’t load it keeps saying something went wrong and it won’t load anything or let me load any music I restart...

Newbie

Plan Premium Country United states Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My Spotify homepage won’t load it keeps saying s...

Billy-J

Spotify Star

929 Views

1 replies

5 likes

Spotify
  • 929 Views
  • 1 replies
  • 5 likes

Something went wrong

Keep getting something went wrong. Have deleted and reinstalled the app. Restarted phone and tried again. Pretty tiring to be relegated to fix a problem that has nothing to do with things on my end. Been a PREMIUM member for as long as I can remember...

Casual Listener

Keep getting something went wrong.  Have deleted and reinstalled the app. Restarted phone and tried again. Pretty tiring to be relegated to fix a problem that has nothing to do with things on my...

Billy-J

Spotify Star

1094 Views

1 replies

0 likes

  • 1094 Views
  • 1 replies
  • 0 likes

No longer possible to view albums.

PlanPremiumCountryUSADeviceiphone 7 plus My Question or Issueever since updating the app today, I can no longer view whole albums at all - I’ve tried through the artist page, straight through search, and through view album on a song. All of those dis...

Newbie

Plan Premium Country USA Device iphone 7 plus   My Question or Issue ever since updating the app today, I can no longer view whole albums at all - I’ve tried through the artist page, str...

Billy-J

Spotify Star

856 Views

1 replies

0 likes

  • 856 Views
  • 1 replies
  • 0 likes

Auto skipping after ~60min

PlanPremiumCountryJapanDevice(iPhone X)Operating System(iOS 1012.3.1) My Question or IssueWhen listening to podcasts, they automatic skip after approximately 60min. Already did a clean reinstall and didn't worked. It's been a while this happens.

Newbie

Plan Premium Country Japan Device (iPhone X) Operating System (iOS 1012.3.1)   My Question or Issue When listening to podcasts, they automatic skip after approximately 60min. Already d...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Something Went Wrong

PremiumiPhone XRiOS 12.4 Started Spotify and got "Something Went Wrong"I can get to playlists and all other things just not HomeCleared the Cache, restarted the phone, restarted again, deleted Spotify and reinstalled (thanks for that I need to downlo...

Newbie

Premium iPhone XR iOS 12.4   Started Spotify and got "Something Went Wrong" I can get to playlists and all other things just not Home Cleared the Cache, restarted the phone, restarted agai...

fabianpoore

Casual Listener

4511 Views

12 replies

14 likes

  • 4511 Views
  • 12 replies
  • 14 likes

"Something went wrong" and "Browse isn't working right now" error even when is connected to internet

PlanFree/PremiumCountryMalaysiaDeviceiPhone 7Operating SystemiOS 12.1.4 My Question or IssueBrowsing showing error like "Something went wrong" and "Browse isn't working right now" eventhough device is connected to the internet and the connection spee...

Newbie

Plan Free/Premium Country Malaysia Device iPhone 7 Operating System iOS 12.1.4   My Question or Issue Browsing showing error like "Something went wrong" and "Browse isn't working ...

spotafied

Casual Listener

1789 Views

2 replies

10 likes

  • 1789 Views
  • 2 replies
  • 10 likes

home tab won’t appear just says something went wrong on my iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

DizBuster

Casual Listener

1413 Views

2 replies

0 likes

  • 1413 Views
  • 2 replies
  • 0 likes