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New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14464 Views
  • 1 replies
  • 1 likes
  • 14464 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83557 Views
  • 125 replies
  • 33 likes
  • 83557 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19508 Views
  • 8 replies
  • 0 likes
  • 19508 Views
  • 8 replies
  • 0 likes

Accidentally change song while swiping thru songs listing

PlanPremiumCountry TaiwanDeviceiPhone XOperating SystemiOS 12.1.2 My Question or Issue Every time I swipe thru songs listing in my search results or albums, it’s so easily change songs accidentally. I think the “select” touch sensitivity has been set...

  • Newbie
  •   Plan Premium Country  Taiwan Device iPhone X Operating System iOS 12.1.2   My Question or Issue  Every time I swipe thru songs listing in my search results or albums,...
  • Loxer
  • Spotify Star
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

Release radar: Dislike artist or song on ios. Song has this full screen cd/song cover image

I would like to know how to dislike an artist that cameup in my release radar on the IOS device. I am able to dislike normal songs but this song has this future where entire cover image of the cd/song is displayed on full screen and controlls are hid...

  • Casual Listener
  • I would like to know how to dislike an artist that cameup in my release radar on the IOS device. I am able to dislike normal songs but this song has this future where entire cover image of the cd/son...
  • Loxer
  • Spotify Star
  • 683 Views
  • 1 replies
  • 0 likes
  • Dislike artist or song on ios
    Full screen cd cover
    Release Radar
  • 683 Views
  • 1 replies
  • 0 likes

Skipping music

My music keeps skipping,forwarding and pausing and Siri even opens it self up, this is allwhiest my phone is locked. I have restalled the app three times, reset the settings and rebooted it three times. Spotify care on twitter recommend closing my ol...

  • Newbie
  • My music keeps skipping,forwarding and pausing and Siri even opens it self up, this is all whiest my phone is locked. I have restalled the app three times, reset the settings and rebooted it three t...
  • Loxer
  • Spotify Star
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

Add songs in playlist like the android version

I wanna know if I can use the tool to add songs when I am editing my playlists (like in android version). I can’t add songs from the simple way...PlanPremiumCountry BrazilDeviceiPhone 7Operating SystemiOS 12.1.1 My Question or Issue

  • Newbie
  •  I wanna know if I can use the tool to add songs when I am editing my playlists (like in android version). I can’t add songs from the simple way... Plan Premium Country  Brazil Device ...
  • Loxer
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Daily Mix on mobile

Using an iPhone 7 with iOS version 12.1 (16B92), I find that the Daily Mix feature is broken.Although Daily Mix works with my account on a desktop, it gives the following error on mobile: Couldn't Open Link Spotify can't open this type of link on thi...

  • Newbie
  • Using an iPhone 7 with iOS version 12.1 (16B92), I find that the Daily Mix feature is broken. Although Daily Mix works with my account on a desktop, it gives the following error on mobile:   ...
  • Loxer
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Cannot share Spotify playlist on Instagram Stories

Hi, The share on Instagram Stories option works fine when I want to publish just one song but it doesn't work at all if I want to share a playlist. I get an error message telling me Spotify couldn't share my playlist right now and to try it later. I ...

  • Regular
  • Hi,   The share on Instagram Stories option works fine when I want to publish just one song but it doesn't work at all if I want to share a playlist. I get an error message telling me Spotify ...
  • Modulació
  • Regular
  • 16063 Views
  • 11 replies
  • 4 likes
  • Instagram
    Instagram Stories
    Social Media
  • 16063 Views
  • 11 replies
  • 4 likes

Solved!! Where is the play queue?

PlanPremiumCountry USMy Question or Issue On an iPhone 8 and I can't seem to find the play queue anywhere, even when I add songs to the queue. Does anyone know where I can find it?

  • Casual Listener
  •   Plan Premium Country  US My Question or Issue  On an iPhone 8 and I can't seem to find the play queue anywhere, even when I add songs to the queue. Does anyone know where I can...
  • Playconvert
  • Casual Listener
  • 75276 Views
  • 2 replies
  • 0 likes
  • 75276 Views
  • 2 replies
  • 0 likes

Unable to vote on station songs

PlanPremiumCountryUSDeviceiPhone X Operating SystemiOS 12.1Spotify Version8.4.79.933 My Question or IssueWhen songs play full screen video during playback, the thumb down and thumb up icons are not displayed. There is no way to vote on the currently ...

  • Newbie
  • Plan Premium Country US Device iPhone X  Operating System iOS 12.1 Spotify Version 8.4.79.933   My Question or Issue When songs play full screen video during playback, the thumb...
  • makeboyscryagn
  • Newbie
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Podcasts won't pause with wireless headphones

PlanPremiumCountry USADeviceiPhone 8 PlusOperating SystemiOS 10 My Question or Issue I've noticed that while songs are able to be paused using my wireless headphones' built-in play/pause buttons, podcasts are unable to be paused by the same button. W...

  • Casual Listener
  • Plan Premium Country  USA Device iPhone 8 Plus Operating System iOS 10   My Question or Issue   I've noticed that while songs are able to be paused using my wireless headpho...
  • mouna
  • Casual Listener
  • 843 Views
  • 2 replies
  • 0 likes
  • 843 Views
  • 2 replies
  • 0 likes

Superuser Contribution Help, my playlist is haunted by a Japanese letters

PlanPremiumCountryStaying in South Korea DeviceiPhone6SOperating Systemios11.4 My Question or Issue My ios app suddenly changes espanol to Japanese.I'm currently living in South Korea and using premium. Changed ios language setting to English-espanol...

  • Casual Listener
  • Plan Premium Country Staying in South Korea  Device iPhone6S Operating System ios11.4   My Question or Issue   My ios app suddenly changes espanol to Japanese. I'm currentl...
  • Peter
  • Spotify Legend
  • 1465 Views
  • 2 replies
  • 0 likes
  • 1465 Views
  • 2 replies
  • 0 likes

iPhone X Spotify App KEEPS freezing and will lock up for 5 or 6 seconds at a time

PlanPremiumCountry U.SDeviceiPhone X ios 12.1 My Question or IssueSpotify App on my iPhone X keeps locking up. It will freeze and become unresponsive for 5 to 6 seconds at a time. i am on the most current release of Spotify from the app store and it ...

  • Newbie
  • Plan Premium Country  U.S Device iPhone X ios 12.1     My Question or Issue Spotify App on my iPhone X keeps locking up. It will freeze and become unresponsive for 5 to 6 seco...
  • Loxer
  • Spotify Star
  • 1509 Views
  • 1 replies
  • 0 likes
  • Freezing
    iphone
    iphone x
  • 1509 Views
  • 1 replies
  • 0 likes

Shuffle Button ?

I hit "shuffle play" when I get in the car. When I get out the car and come back into the car (doesn't matter how long away), the same playlist is on, the shuffle button is off and songs play in alphabetical order. I have to open the app, hit the "no...

  • Gig Goer
  • I hit "shuffle play" when I get in the car. When I get out the car and come back into the car (doesn't matter how long away), the same playlist is on, the shuffle button is off and songs play in alph...
  • 541 Views
  • 0 replies
  • 0 likes
  • shuffle
  • 541 Views
  • 0 replies
  • 0 likes

When can I expect Siri shortcuts to work?

I’d like Siri support so I can start playback of a playlist for example with a given phrase

  • Regular
  • I’d like Siri support so I can start playback of a playlist for example with a given phrase 
  • StuPastu
  • Casual Listener
  • 19221 Views
  • 26 replies
  • 76 likes
  • Siri iOS12
  • 19221 Views
  • 26 replies
  • 76 likes

DISLIKED tracks

PlanPremiumCountry Canada DeviceiPhone XOperating SystemLatest iOS My Question or Issue SPOTIFY PLEASE make the dislike button add all tracks to a playlist called DISLIKED TRACKS or something so it’s reversible.

  • Visitor
  • Plan Premium Country  Canada  Device iPhone X Operating System Latest iOS   My Question or Issue  SPOTIFY PLEASE make the dislike button add all tracks to a playlist cal...
  • user-removed
  • Not applicable
  • 483 Views
  • 2 replies
  • 0 likes
  • 483 Views
  • 2 replies
  • 0 likes

Spotify when connected to Airplay in Car has blank screen.

PlanPremiumCountry USADeviceiPhone 7+, Apple CarplayOperating Systemios 12. My Question or Issue I connect my phone through Carplay and use Spotify with it. Occasionally, I notice that the spotify screen on the dashboard is blank when launched and co...

  • Newbie
  • Plan Premium Country  USA Device iPhone 7+,  Apple Carplay Operating System ios 12.    My Question or Issue  I connect my phone through Carplay and use Spotify with...
  • 572 Views
  • 0 replies
  • 0 likes
  • 572 Views
  • 0 replies
  • 0 likes

Spotify launches on multiple devices simultaneously

PlanPremiumCountryUK DeviceiPhone 6p / Google Nexus 6p / Huawei WatchOperating SystemiOS 12 / Android 8.1 My Question or IssueI primarily listen to Spotify using my iPhone. I also have Spotify installed on my Nexus 6p.Whenever I launch Spotify on the...

  • Newbie
  • Plan Premium Country UK  Device iPhone 6p / Google Nexus 6p / Huawei Watch Operating System iOS 12 / Android 8.1  My Question or Issue I primarily listen to Spotify using my iPhone...
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes

Spotify automatically starts playing when brought into focus on an iPhone

Whenever I switch to Spotify on my iPhone it takes over and starts playing automatically. This occurs ONLY when connected to my bluetooth speakers. I've synched Spotify to my speakers via my phone for years and this only recently started happening. T...

  • Newbie
  • Whenever I switch to Spotify on my iPhone it takes over and starts playing automatically. This occurs ONLY when connected to my bluetooth speakers. I've synched Spotify to my speakers via my phone fo...
  • Agtronic
  • Newbie
  • 821 Views
  • 1 replies
  • 0 likes
  • 821 Views
  • 1 replies
  • 0 likes

Where is Spotify on App Store

Just picked up my iPhone 8 Plus running on IOS 12.1.1 and I cannot find or download the Spotify app. I have tried downloading it on the Spotify website with no luck all i get is a blank white screen. Any ideas why I cant find or download Spotify?? Th...

  • Regular
  • Just picked up my iPhone 8 Plus running on IOS 12.1.1 and I cannot find or download the Spotify app. I have tried downloading it on the Spotify website with no luck all i get is a blank white screen....
  • Keaton22
  • Regular
  • 4067 Views
  • 8 replies
  • 0 likes
  • 4067 Views
  • 8 replies
  • 0 likes

Solved!! No volume control from PC to iPhone?

I'm running Spotify on a Windows 10 x64 PC. When I try to adjust the volume level on my (iPhone XS iOS12.1.1 running the latest Spotify app) from Spotify on the PC ... I can't?I can change tracks but the volume bar at the bottom of Spotify on the PC ...

  • Newbie
  • I'm running Spotify on a Windows 10 x64 PC. When I try to adjust the volume level on my (iPhone XS iOS12.1.1 running the latest Spotify app) from Spotify on the PC ... I can't? I can change tracks b...
  • LaloPech
  • Songwriter
  • 905 Views
  • 1 replies
  • 0 likes
  • 905 Views
  • 1 replies
  • 0 likes

Error Message Sharing to Instagram

PlanPremiumCountry USDeviceiPhone 7 My Question or Issue When I try to share a song to my Instagram story, I get this error. I can usually share songs no problem, but today keep getting this error even after reinstalling the apps and restarting my ph...

14AEB36C-3685-409B-99E0-AF833539FF45.png
  • Newbie
  •   Plan Premium Country  US Device iPhone 7   My Question or Issue  When I try to share a song to my Instagram story, I get this error. I can usually share songs no proble...
  • Ebarne
  • Casual Listener
  • 1193 Views
  • 3 replies
  • 1 likes
  • 1193 Views
  • 3 replies
  • 1 likes