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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140142 Views

503 replies

108 likes

  • 140142 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98308 Views

19 replies

38 likes

  • 98308 Views
  • 19 replies
  • 38 likes

Superuser Contribution Can't connect to Facebook and find Friends

PlanPremiumCountryPolandDeviceiPhone 8Operating SystemiOS 10 My Question or IssueI think my Spotify account is or was connected with my Facebook at some point, but now I can't restore that connection. Nonetheless I've never been able to find Spotify ...

Casual Listener

Plan Premium Country Poland Device iPhone 8 Operating System iOS 10   My Question or Issue I think my Spotify account is or was connected with my Facebook at some point, but now I can'...

Guido

Spotify Legend

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution No “videos” tab.

Plan:PremiumCountry BelgiumDevice Iphone 6s an latest IpadOperating System ios 12.2I cant find Videos....I dont have a browse button and when i hit the search button, I dont have the video tab....???

Casual Listener

Plan:Premium Country Belgium Device Iphone 6s an latest Ipad Operating System ios 12.2 I cant find Videos....I dont have a browse button and when i hit the search button, I dont have the video ta...

Guido

Spotify Legend

1203 Views

5 replies

0 likes

  • 1203 Views
  • 5 replies
  • 0 likes

Superuser Contribution Bluesound Node2i streamer issue with Spotify Connect

ANone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,...

Visitor

ANone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Peter

Spotify Legend

3188 Views

12 replies

0 likes

  • 3188 Views
  • 12 replies
  • 0 likes

Superuser Contribution Downloaded Albums Not Saved In Library

The other day I went through my library and removed several albums that I hadn't been listening to in a while. A few days later, while searching for a song off one of the albums, I noticed that the entire album was still "downloaded", even though it ...

Newbie

The other day I went through my library and removed several albums that I hadn't been listening to in a while. A few days later, while searching for a song off one of the albums, I noticed that the e...

Guido

Spotify Legend

1039 Views

1 replies

0 likes

iOS
storage
  • 1039 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song stops playing

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2My Question or IssueThe song "A" by GOT7 stops playing between 2:40 and 2:45

Newbie

Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2 My Question or Issue The song "A" by GOT7 stops playing between 2:40 and 2:45

Daisy

Spotify Legend

563 Views

1 replies

1 likes

  • 563 Views
  • 1 replies
  • 1 likes

Superuser Contribution In the iOS app, every time I open the app and play a song, the equalizer is off.

PlanPremiumCountryUsaDeviceiPhone XS MaxOperating SystemIos 12.3 My Question or Issuewhen I open the app and play a song, the equalizer is not applied, i have to go I to the equalizer menu and turn it off then back on for it to work.

Newbie

Plan Premium Country Usa Device iPhone XS Max Operating System Ios 12.3   My Question or Issue when I open the app and play a song, the equalizer is not applied, i have to go I to the ...

Guido

Spotify Legend

952 Views

2 replies

0 likes

  • 952 Views
  • 2 replies
  • 0 likes

Superuser Contribution BMW Conneted Drive / iPhone 5 / iOS 10.3.3. Problem

Operating System(iOS 10.3.3) iPhone 5 Hello,After the last Appstore update, BMW Connected Drive no longer recognizes the Spotofy app. So it is not possible to use the BMW ConnectedDrive "Spotify App".I've tried several attempts with all possible comb...

Regular

Operating System (iOS 10.3.3) iPhone 5   Hello, After the last Appstore update, BMW Connected Drive no longer recognizes the Spotofy app. So it is not possible to use the BMW ConnectedDrive ...

Jemi

Spotify Legend

2139 Views

11 replies

2 likes

  • 2139 Views
  • 11 replies
  • 2 likes

Superuser Contribution Spotify Carplay is Broken (iPhone / iOS)

PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 12.2 My Question or IssueSpotify is virtually useless in my car. More often than not, when I open the Carplay app, it doesn't open compeletely and/or is locked up. Even if I try to...

Regular

Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 12.2   My Question or Issue Spotify is virtually useless in my car.  More often than not, when I open ...

Jemi

Spotify Legend

4717 Views

11 replies

2 likes

  • 4717 Views
  • 11 replies
  • 2 likes

Superuser Contribution Unable to use local files on phone from computer

PlanPremiumCountryUSDeviceiPhone SEOperating SystemIOS 12.3 My Question or IssueI am unable to find the button to allow my phone to download songs from my PC to the phone anywhere. I have attached an image of what I can see on the computer but it is ...

Newbie

Plan Premium Country US Device iPhone SE Operating System IOS 12.3   My Question or Issue I am unable to find the button to allow my phone to download songs from my PC to the phone any...

Guido

Spotify Legend

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on phone isn't playing the same songs from what I pick on PC

PlanPremiumCountryUSDeviceiPhone XSOperating SystemWindows 10 My Question or IssueLets say my phone is connected to the spotify program I have open on my PC. If I go to an artist radio on my PC and click play, the radio will start playing on my phone...

Casual Listener

Plan Premium Country US Device iPhone XS Operating System Windows 10   My Question or Issue Lets say my phone is connected to the spotify program I have open on my PC. If I go to an ar...

user-removed

Not applicable

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Something weird is happening to my account

Plan : PremiumCountry : SwitzerlandDevice : iPhone 8+Operating System : iOS 12.1My Question or IssueI am having a terrible issue since 1h. When I play music, it suddenly stop after 30-40 seconds and change to the next one on the album. I tried to log...

Newbie

Plan : Premium Country : Switzerland Device : iPhone 8+ Operating System : iOS 12.1 My Question or Issue I am having a terrible issue since 1h. When I play music, it suddenly...

jsannn

Community Legend

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

High Quality v Normal Quality

PlanPremiumCountryEngland, United Kingdom Device(iPhone 10XS 64GB (ios.12.3)Operating System(Windows 10 Pro) My Question or IssueI listen to Spotify a lot when transporting to work and saw there's an option called 'Music Quality'I am very interested ...

Newbie

Plan Premium Country England, United Kingdom   Device (iPhone 10XS 64GB (ios.12.3) Operating System (Windows 10 Pro)   My Question or Issue I listen to Spotify a lot when transpo...

MattSuda

Spotify Star

59108 Views

1 replies

0 likes

  • 59108 Views
  • 1 replies
  • 0 likes

Solved!! Can’t Reorder Playlists?

PlanFreeCountryUnited States DeviceApple IPad Mini 2Operating SystemiOS 12.1 My Question or IssueI am unable to reorder the songs on my playlists. I have read many posts about people who had the same issue, but after trying the given solutions, there...

68F647F9-BF49-40FD-9275-1A3C9A1621DE.png

Casual Listener

Plan Free Country United States   Device Apple IPad Mini 2 Operating System iOS 12.1   My Question or Issue I am unable to reorder the songs on my playlists. I have read many pos...

MattSuda

Spotify Star

2261 Views

3 replies

0 likes

  • 2261 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music turning on itself, choosing random songs etc.

PlanPremiumCountryireland Device(iPhone 8+)Operating System(iOS 12.1) My Question or IssueHi there, I’ve been having a number of issues over the last 2 weeks. I’ve updated the app, deleted the app and nothing has worked. issue #1:If I pause music and...

Newbie

Plan Premium Country ireland    Device (iPhone 8+) Operating System (iOS 12.1)   My Question or Issue Hi there,   I’ve been having a number of issues over the last 2 ...

user-removed

Not applicable

2306 Views

2 replies

1 likes

bug
Help
iOS
  • 2306 Views
  • 2 replies
  • 1 likes

Superuser Contribution song will not play or show up in saved music

A song (on the outside looking in) that shows up for an artist (alison krauss and union station) of the album(paper airplane). shows it is available to play, I have it saved(now known as liked), however the song will not play. nor does it show up in ...

Casual Listener

A song (on the outside looking in) that shows up for an artist (alison krauss and union station) of the album(paper airplane). shows it is available to play, I have it saved(now known as liked), howe...

user-removed

Not applicable

1018 Views

1 replies

1 likes

no playback
song won't play
song won't show up in saved music
  • 1018 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloaded songs not playing

PlanPremiumCountry DeviceiPhone 7Operating Systemios 12.2 My Question or IssueYesterday I made some new playlists and downloaded them overnight. Now I can’t play any of my downloaded songs without wifi/data which is the main reason i bought premium. ...

Newbie

Plan Premium Country   Device iPhone 7 Operating System ios 12.2   My Question or Issue Yesterday I made some new playlists and downloaded them overnight. Now I can’t play any of ...

user-removed

Not applicable

10488 Views

1 replies

0 likes

  • 10488 Views
  • 1 replies
  • 0 likes

How do I see who follows my account?

Premium account DeviceiPhone SE I used to be able to see who followed my account by clicking a profile pic in the top left corner of the iPhone app but its gone. Is there now no way of seeing who follows my account?

Newbie

Premium account  Device iPhone SE    I used to be able to see who followed my account by clicking a profile pic in the top left corner of the iPhone app but its gone. Is there now ...

OneByBoo

Roadie

6282 Views

1 replies

0 likes

  • 6282 Views
  • 1 replies
  • 0 likes

Web Player (Chrome)

Hio there, I'm trying to listen on to my premium plan on my iphone and everytime I play a song a message appears you are listen on WEB PLAYER CHROME and every song i play jumps forward after 30 secs to teh next song. I've removed the app, changed the...

Casual Listener

Hio there, I'm trying to listen on to my premium plan on my iphone and everytime I play a song a message appears you are listen on WEB PLAYER CHROME and every song i play jumps forward after 30 secs ...

Billy-J

Spotify Star

811 Views

1 replies

0 likes

  • 811 Views
  • 1 replies
  • 0 likes

Solved!! Spotify using mobile data in offline mode

PlanPremiumAustralia DeviceiPhone 5Operating SystemiOS 10.3.3 I got Spotify Premium recently and turned disabled data for it in settings as I don't have unlimited. Recently (possibly after the latest update) it's been using my data even though it's s...

Newbie

Plan Premium Australia   Device iPhone 5 Operating System iOS 10.3.3   I got Spotify Premium recently and turned disabled data for it in settings as I don't have unlimited. Recentl...

Billy-J

Spotify Star

1792 Views

1 replies

0 likes

  • 1792 Views
  • 1 replies
  • 0 likes

Spotify starts playing when I turn off alarm

PlanFamilyCountryczech republicDeviceiphone XSOperating SystemiOS latest My Question or IssueEvery time alarm goes off on my iphone XS (with all updates), and I turn off the alarm, spotify start playing automatically. every single time. No setting to...

Casual Listener

Plan Family Country czech republic Device iphone XS Operating System iOS latest   My Question or Issue Every time alarm goes off on my iphone XS (with all updates), and I turn off the ...

Billy-J

Spotify Star

1140 Views

1 replies

1 likes

  • 1140 Views
  • 1 replies
  • 1 likes