Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
Visitor
397893 Views
123 replies
27 likes
- 397893 Views
- 123 replies
- 27 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Spotify for iOS devices
Solved!! How to play the "Eat this playlist"
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
271164 Views
58 replies
14 likes
- 271164 Views
- 58 replies
- 14 likes
Volume buttons on device don't work when casting
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Visitor
172095 Views
507 replies
108 likes
- 172095 Views
- 507 replies
- 108 likes
iOS Local Files: Easier import with the Files app
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
- 114747 Views
- 19 replies
- 38 likes
Solved!! Liking a song from an album adds entire album to library
Premium PlanU.S.iPhone XSiOS 12.2 When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of adding songs (that has existed on Spotify for years) is now go...
Premium Plan U.S. iPhone XS iOS 12.2 When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality...
Community Legend
1003 Views
1 replies
1 likes
- 1003 Views
- 1 replies
- 1 likes
Weird interface on IPad
Hello, i don’t understand why is Spotify changed my interface. It’s been a while now, and i’m not very comfortable with the new one. It used to be like this : (image from google, not mine) Now it’s like this : The thing is that it constantly switches...
Hello, i don’t understand why is Spotify changed my interface. It’s been a while now, and i’m not very comfortable with the new one. It used to be like this : (image from google...
Community Legend
1025 Views
1 replies
0 likes
“IPad” “Interface”
- 1025 Views
- 1 replies
- 0 likes
Can’t find Wi-Fi speaks
Hi, woke up this morning got a push notification from Spotify asked me to log in my account; yes, I was log out without somehow. After logged in, I tried to play music on my Amazon Echo speaker, but failed to do so. I looked for the device list, noth...
Hi, woke up this morning got a push notification from Spotify asked me to log in my account; yes, I was log out without somehow. After logged in, I tried to play music on my Amazon Echo speaker, but ...
1714 Views
0 replies
0 likes
- 1714 Views
- 0 replies
- 0 likes
Creating Playlist
I'm an iPhone SE - iOS 12.2 Spotify rocks at letting you add songs to different playlists. But I'm an iTunes girl used to creating a new Playlist and then choosing a series of songs to add in successsion. IS there any way to add songss to a newly cre...
I'm an iPhone SE - iOS 12.2 Spotify rocks at letting you add songs to different playlists. But I'm an iTunes girl used to creating a new Playlist and then choosing a series of songs to add i...
Spotify Star
551 Views
3 replies
0 likes
- 551 Views
- 3 replies
- 0 likes
Solved!! Connection
I literally have full bars of data and will be connected to WiFi and sometimes it’ll still won’t say it’s connected even tho it definitely is and I won’t be able to listen to music. PlanFree/PremiumCountryUSADeviceIphone XOperating SystemMost updated...
I literally have full bars of data and will be connected to WiFi and sometimes it’ll still won’t say it’s connected even tho it definitely is and I won’t be able to listen to music. Plan Free...
Spotify Star
2015 Views
7 replies
0 likes
- 2015 Views
- 7 replies
- 0 likes
Solved!! Spotify Connect only shuffle playing in Free account as of 5/22/19
I have Spotify Free. I use "spotify connect" iphone connecte to my laptop, game console, chrome cast device and etc as a music player. Whenever I connect it still shows my playlist with shuffle play options and absolutely no options to disable that o...
I have Spotify Free. I use "spotify connect" iphone connecte to my laptop, game console, chrome cast device and etc as a music player. Whenever I connect it still shows my playlist with shuffle play ...
Roadie
4935 Views
13 replies
0 likes
Shuffle play
- 4935 Views
- 13 replies
- 0 likes
Can’t play certain songs and albums even tho I was able to play them before on the free version
So I just made a Spotify account yesterday and paid via Visa card so before I had the free version I used to listen to this korean singer called Suran her new album I was able to play it obv through shuffle but after I upgraded to premium it seems th...
So I just made a Spotify account yesterday and paid via Visa card so before I had the free version I used to listen to this korean singer called Suran her new album I was able to play it obv through ...
483 Views
0 replies
0 likes
- 483 Views
- 0 replies
- 0 likes
Solved!! No Auto-Pause
DeviceiPhone8Operating SystemiOS 12 My Question or IssueWhen going on other apps and watching videos and things (such as Snapchat or Instagram), my music doesn't auto pause. Is this normal? I had auto pause when I had spotify on my Samsung Galaxy S7.
Device iPhone8 Operating System iOS 12 My Question or Issue When going on other apps and watching videos and things (such as Snapchat or Instagram), my music doesn't auto pause. Is this ...
Spotify Star
3676 Views
3 replies
0 likes
- 3676 Views
- 3 replies
- 0 likes
Music stops playing after 20 seconds
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/Premium premium Country Spain Device iPhone Xs (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium premium Country Spain Device iP...
Spotify Star
2622 Views
5 replies
0 likes
- 2622 Views
- 5 replies
- 0 likes
Keeping downloaded music over a month
I have spotify premium on an iphone. I've heard that if you don't connect to internet for a month, your downloaded music deletes. I'm going to be living in the mountains for 2.5 months. I won't be able to connect my phone to internet, but still payin...
I have spotify premium on an iphone. I've heard that if you don't connect to internet for a month, your downloaded music deletes. I'm going to be living in the mountains for 2.5 months. I won't ...
Spotify Star
506 Views
1 replies
0 likes
- 506 Views
- 1 replies
- 0 likes
how to get the new ui?
So beacuse my phones storage was full, i had to delete spotify beacuse it stopped playing offline. So when i reinstalled it and re downloaded my playlist. I saw i had the realy old UI design again, and i dont like it beacuse i was used to the new one...
So beacuse my phones storage was full, i had to delete spotify beacuse it stopped playing offline. So when i reinstalled it and re downloaded my playlist. I saw i had the realy old UI design again, a...
Spotify Star
546 Views
1 replies
0 likes
- 546 Views
- 1 replies
- 0 likes
Superuser Contribution Trouble staying connected to Android TV from iPhone
I have an iPhone and Sony Android TV. I've never had this issue before, but in the past few weeks I am having trouble staying connected to my android TV spotify app. I can connect to the TV w/ the 'Connect to a device', however, I notice that if I do...
I have an iPhone and Sony Android TV. I've never had this issue before, but in the past few weeks I am having trouble staying connected to my android TV spotify app. I can connect to the TV w/ the 'C...
Casual Listener
1177 Views
4 replies
0 likes
- 1177 Views
- 4 replies
- 0 likes
Solved!! "blue" shuffle button
PlanFree/PremiumCountryAustraliaDeviceIphone 6Operating System My Question or Issue Can someone please tell me why the shuffle button is showing up in a blue color instead of green on my iphone and I am unable to turn it off? (see attached photos)
Plan Free/Premium Country Australia Device Iphone 6 Operating System My Question or Issue Can someone please tell me why the shuffle button is showing up in a blue col...
Roadie
5998 Views
5 replies
0 likes
- 5998 Views
- 5 replies
- 0 likes
Solved!!Superuser Contribution All filled up but I only have 9,100 songs saved.
I have Spotify premium and currently have 9,100 songs saved but am receiving the all filled up error message. Any help is greatly appreciated!
I have Spotify premium and currently have 9,100 songs saved but am receiving the all filled up error message. Any help is greatly appreciated!
Spotify Legend
1188 Views
1 replies
0 likes
- 1188 Views
- 1 replies
- 0 likes
Superuser Contribution Remote volume controle - spotify connect - let's get this solved!
How can this still not be solved..?!Play/paus/skip track flows like a charm between various devices regardless of make.Volume controle on remote device is appearently impossible to solve, and nowere is good information on why to be found.It takes mor...
How can this still not be solved..?! Play/paus/skip track flows like a charm between various devices regardless of make. Volume controle on remote device is appearently impossible to solve, and now...
Spotify Legend
1404 Views
3 replies
1 likes
Remote control
remote controle
Spotify Connect Volume Control
Volume Levels
- 1404 Views
- 3 replies
- 1 likes
Superuser Contribution New User Experience - TERRIBLE!
After 3 chat sessions, I finally figured out what's happening with my wife's user interface. And it's even worse than I thought - it's going to propogate to all of us at some point soon!The "new user experience" is horrible. If I want to play John Ma...
After 3 chat sessions, I finally figured out what's happening with my wife's user interface. And it's even worse than I thought - it's going to propogate to all of us at some point soon! The "...
Spotify Legend
885 Views
1 replies
1 likes
- 885 Views
- 1 replies
- 1 likes
Superuser Contribution Awful 2019 Update
Please can someone please get back to me about what is going on with this new update, all of my recent downloaded songs have disappeared, I can only see a selection of my artists, there is no longer an option to listen to all of my songs on one big p...
Please can someone please get back to me about what is going on with this new update, all of my recent downloaded songs have disappeared, I can only see a selection of my artists, there is no longer ...
Spotify Legend
2170 Views
1 replies
5 likes
- 2170 Views
- 1 replies
- 5 likes
Superuser Contribution Spotify on Alexa won’t work?
PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 12.3 My Question or IssueWhen I try to link my Spotify account to my EchoDot via the Alexa App, it doesn’t seem to work. I can link it with every other music service EXCEPT Spotify, and I’m unab...
Plan Premium Country USA Device iPhone XR Operating System iOS 12.3 My Question or Issue When I try to link my Spotify account to my EchoDot via the Alexa App, it doesn’t seem to wor...
Spotify Legend
1006 Views
1 replies
1 likes
- 1006 Views
- 1 replies
- 1 likes
Solved!!Superuser Contribution Can't get premium
So I created a free account on iPhone.Upgraded to premium.Premium works on the laptop but not on iPhone.So I uninstalled app on the iPhoneReinstalledNo joyI can go to the main Spotify webpage on iPhone and it asks if I want to listen via the app.I sa...
So I created a free account on iPhone. Upgraded to premium. Premium works on the laptop but not on iPhone. So I uninstalled app on the iPhone Reinstalled No joy I can go to the main Spotify web...
Spotify Legend
1064 Views
3 replies
0 likes
- 1064 Views
- 3 replies
- 0 likes
Superuser Contribution Follow Artists not working
I have a Premium account which i mostly access through my ipad.I currently follow over 1000 artists but every time I click follow on a new artist it initially changes to ‘following’, however when I log out and go back in and look through my artist li...
I have a Premium account which i mostly access through my ipad. I currently follow over 1000 artists but every time I click follow on a new artist it initially changes to ‘following’, however when I...
Not applicable
7010 Views
7 replies
6 likes
- 7010 Views
- 7 replies
- 6 likes