Spotify not working in Alexa

[Voyseygw]

I subscribe to Amazon.es prime this gives me a subset of amazon music I have now subscribed to Spotify and added it to music in Alexa and made Spotify the default music service but when I ask for music it still use’s Amazon music. If I ask Alexa to play Spotify it says it can’t connect to device. Is it something to do with Spanish Amazon and uk registered Spotify?

[Peter]

Hey @Voyseygw.

Thanks for reaching out to us about this 🙂

Do you mind making sure that you've linked your Spotify account to your Alex account by following the steps in this support article? 

Let us know if you're still having trouble after doing that - we'll be here to help 😉

[Nurse2290]

Mines is doing the same it was working before I’ve done all trouble shooting and even re installed apps both devices are online but nothing xxx

[Peter]

Hey @Nurse2290.

Thanks for reaching out! 

Just to confirm, have you tried what I suggested in my last post?

Keep us posted 🙂