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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

233147 Views

53 replies

13 likes

  • 233147 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

156871 Views

507 replies

108 likes

  • 156871 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107758 Views

19 replies

38 likes

  • 107758 Views
  • 19 replies
  • 38 likes

Latest/recent iOS app updates are a disgrace

The iOS app has been unstable/usuable for about six months now. I'd say the last four updates have rendered Spotify mobile absolutely useless. What are the development team thinking? Surely they should be testing the app before putting out there? Sur...

Gig Goer

The iOS app has been unstable/usuable for about six months now. I'd say the last four updates have rendered Spotify mobile absolutely useless. What are the development team thinking? Surely they shou...

moonseal

Regular

5136 Views

18 replies

2 likes

  • 5136 Views
  • 18 replies
  • 2 likes

iOS play cuts out after 1 minute

I have Spotify on a MacBookPro and on an iPad (iOS 5). Synced tracks only play for one minute in offline mode. Have re-installed the app and re-sync'd to no avail. Any ideas??

Newbie

I have Spotify on a MacBookPro and on an iPad (iOS 5). Synced tracks only play for one minute in offline mode. Have re-installed the app and re-sync'd to no avail. Any ideas??

ABR488

Casual Listener

5671 Views

2 replies

0 likes

  • 5671 Views
  • 2 replies
  • 0 likes

Mobile App - Odd Offline Sync Issue

Bit of an odd one this - running Spotify on my 3GS, seemingly at random when I select an album and choose to save it as a playlist and offline sync it the app will download the album as normal. However, when I next open the app to listen I find that ...

Music Fan

Bit of an odd one this - running Spotify on my 3GS, seemingly at random when I select an album and choose to save it as a playlist and offline sync it the app will download the album as normal. Howev...

Louie98

Roadie

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Solved!! Extreme reverts to HQ

Hi, did the iPhone update today but every time I select extreme it just reverts back to HQ

Music Fan

Hi, did the iPhone update today but every time I select extreme it just reverts back to HQ

LandRocket

Regular

38516 Views

167 replies

6 likes

  • 38516 Views
  • 167 replies
  • 6 likes

Solved!! ipod touch problem

hello! hopefully someone can tell me what's going on with spotify and my ipod. after i've synced my music to my ipod and has it work perfectly for about 2-3 days, a message pops up saying something like "you can only have playlists on up to three dev...

Newbie

hello! hopefully someone can tell me what's going on with spotify and my ipod. after i've synced my music to my ipod and has it work perfectly for about 2-3 days, a message pops up saying something l...

warlismith

Regular

1532 Views

2 replies

2 likes

  • 1532 Views
  • 2 replies
  • 2 likes

Solved!! Should you be able to use your iPhone while listening to Spotify?

I don't know if you SHOUD be able to go to the main menu and text and play games whilst listening to Spotify, because everytime I press the menu button, the music turns off. I want to buy Spotify premium but first I want to make sure that I can use m...

Newbie

I don't know if you SHOUD be able to go to the main menu and text and play games whilst listening to Spotify, because everytime I press the menu button, the music turns off. I want to buy Spotify pre...

user-removed

Not applicable

60952 Views

7 replies

1 likes

  • 60952 Views
  • 7 replies
  • 1 likes

Solved!! 1st edition iPod Touch

Hi, I have been running Spotify with a subscription quite happily on my 1st edition 16GB iPod Touch for quite a while now. Today, I decided to do reset the device but now I am finding that I cannot reinstall the Spotify app to my IPod. I know you say...

Casual Listener

Hi,   I have been running Spotify with a subscription quite happily on my 1st edition 16GB iPod Touch for quite a while now. Today, I decided to do reset the device but now I am finding that I...

petsko_sthlm

Music Fan

41338 Views

22 replies

0 likes

  • 41338 Views
  • 22 replies
  • 0 likes

iPhone and "Devices"

Do you need to have the phone connected to the WiFi to have it show up in devices?From what I can see there's no way to sync it like one would do with an iPod (just connect to PC).

Casual Listener

Do you need to have the phone connected to the WiFi to have it show up in devices? From what I can see there's no way to sync it like one would do with an iPod (just connect to PC). 

Joe

Community Legend

9891 Views

7 replies

0 likes

  • 9891 Views
  • 7 replies
  • 0 likes

mobile issues

When Spotify became available in my country I immediately went premium so I could ditch iTunes and use Spotify to listen to music in my car in stead. I was already using Spotify at work via a proxy so I knew is was amazing. Unfortunately, the Spotify...

Music Fan

When Spotify became available in my country I immediately went premium so I could ditch iTunes and use Spotify to listen to music in my car in stead. I was already using Spotify at work via a proxy s...

soho

Spotify Legend

5413 Views

3 replies

1 likes

  • 5413 Views
  • 3 replies
  • 1 likes

Solved!! Downloading tracks for offline play

Hi All, Slightly random question, but is there a quick way to get all the tracks that you discover and favourite on your phone downloaded to that phone for offline play. (without sync'ing to desktop) At the moment, if I favourite an entire album, the...

Regular

Hi All,   Slightly random question, but is there a quick way to get all the tracks that you discover and favourite on your phone downloaded to that phone for offline play. (without sync'ing to...

PhilP

Regular

34862 Views

2 replies

2 likes

  • 34862 Views
  • 2 replies
  • 2 likes

Iphone app cuts out

When playing a offline line playlist the app just cuts out. This is very frustrating when using it to play for a party. Can some one tell me what is going on? Thanks.

Newbie

When playing a offline line playlist the app just cuts out. This is very frustrating when using it to play for a party. Can some one tell me what is going on? Thanks.

sweetmomba

Newbie

6774 Views

8 replies

1 likes

  • 6774 Views
  • 8 replies
  • 1 likes