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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44488 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110374 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1752 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302424 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128308 Views

19 replies

38 likes

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Logging into spotify iPhone app - it quits straight away!

When I log into the spotify app on the iphone, it quits straight away after logging in! Anyone can help, has any info on this? Would be much appreciated.I have the free premium trial and want to upgrade, but this sucks! Thanks in advance, yannick.

Casual Listener

When I log into the spotify app on the iphone, it quits straight away after logging in!   Anyone can help, has any info on this? Would be much appreciated. I have the free premium trial and w...

yan7

Casual Listener

1062 Views

2 replies

0 likes

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unable to find spotiy ipod touch appstore

Hello, I have an Ipod Touch (64 GB) running on iOS 5. I hold a premium account with spotify but i am unable to find the spotify app when searching in app store. Any ideas ?? BTW.. this IPod touch was not bought in United States. Regards,Noah

Newbie

Hello,   I have an Ipod Touch (64 GB) running on iOS 5. I hold a premium account with spotify but i am unable to find the spotify app when searching in app store.   Any ideas ??  ...

russtm

Roadie

784 Views

1 replies

0 likes

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Solved!! Unable to connect

Helllllpppp!!!!! Can not play Spotify on my iphone. Prompting me to login and I'm getting "Disable offline mode. Offline mode needs to be turned off to be able to connect to Spotify." When I clicked on "Disable and try to connect" nothing happened. T...

Casual Listener

Helllllpppp!!!!! Can not play Spotify on my iphone.  Prompting me to login and I'm getting "Disable offline mode.  Offline mode needs to be turned off to be able to connect to Spotify."&nbs...

allah97

Newbie

3700 Views

4 replies

0 likes

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Spotify apps

I get an error message with all the spotify apps saying something like 'the link you tried to open appeared to be a spotify like but spotify was unable to open it'.I'm on a iphone 4 with ios5. Am I doing something wrong???

Newbie

I get an error message with all the spotify apps saying something like 'the link you tried to open appeared to be a spotify like but spotify was unable to open it'. I'm on a iphone 4 with ios5. Am...

Sam

Spotify

787 Views

2 replies

0 likes

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Iphone not connecting to Parrot in my car

I am a premium subscriber of Spotify for almost a year now. Everything was amazing, until recently I am experiencing trouble connecting the Spotify on my Iphone to the Parrot device. I can use it as a phone with no problem, but songs won't play!! It ...

Newbie

  I am a premium subscriber of Spotify for almost a year now.   Everything was amazing, until recently I am experiencing trouble connecting the Spotify on my Iphone to the Parrot device....

1100 Views

0 replies

0 likes

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Annoying: When add new playlists in iOS app, they appear on the bottom of the list of playlists

I use the latest version of Spotify for iOS on my iPhone 4. When I add a new playlist in the Spotify iOS app, the new playlist is added to the bottom of my list of playlists. This is very annoying since I have many playlists which meanst that I have ...

Newbie

I use the latest version of Spotify for iOS on my iPhone 4. When I add a new playlist in the Spotify iOS app, the new playlist is added to the bottom of my list of playlists. This is very annoying si...

734 Views

0 replies

1 likes

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Solved!! Premium member

Why will my ipad 2 not recognise me as a premium member - I cannot listen to anything!!

Casual Listener

Why will my ipad 2 not recognise me as a premium member  - I cannot listen to anything!!

captain140

Casual Listener

1073 Views

2 replies

0 likes

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Unlimited user and cant stream!

I upgraded to unlimited and now I keep getting the message that I can't stream unless I'm a premium user. I am unlimited might I mention again.. Not free. I tried restarting, re installing, I sign in an upgraded with same sign in. Please help.

Casual Listener

I upgraded to unlimited and now I keep getting the message that I can't stream unless I'm a premium user. I am unlimited might I mention again.. Not free. I tried restarting, re installing, I sign in...

Hamus

Casual Listener

1670 Views

4 replies

1 likes

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iPhone ONE extra track ! ?

The Starred folder on my Mac shows a count of 655 tracks. However, the Starred folder on my iPhone indicates 656 tracks. I did a thorough search / comparison of both and this extra track on my iPhone is non existent. Why would it after all because al...

Newbie

The Starred folder on my Mac shows a count of 655 tracks. However, the Starred folder on my iPhone indicates 656 tracks. I did a thorough search / comparison of both and this extra track on my iPhone...

709 Views

0 replies

0 likes

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I do not have more than 3 devices with offline playlists...

I have 1 (one) device with offline playlists, my iPhone, however Spotify regularly tells me that I have more than 3 devices with offline playlists, which is simply not true. I do have Spotify installed on 4 devices - iPhone, home computer, work compu...

Regular

I have 1 (one) device with offline playlists, my iPhone, however Spotify regularly tells me that I have more than 3 devices with offline playlists, which is simply not true.   I do have Spotif...

amotshaymano

Regular

4765 Views

9 replies

8 likes

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iPod app has given me access to the premium service?

Hello!This may seem weird but the iPhone/iPod app decided to start syncing all the tracks that I do not own, and allows me to play any song I want.I was listening to my music with the app in the background and it started playing songs that I didn't h...

Casual Listener

Hello! This may seem weird but the iPhone/iPod app decided to start syncing all the tracks that I do not own, and allows me to play any song I want. I was listening to my music with the app in the ...

tjb

Roadie

1939 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Offline playlist problems

Hi, I suddenly got a message that I had offline playlists on more than three devices, som I had to re-synch everything on my phone, even though I havent made any changes, and I only have offline on three devices. I dont have anymore devices to have i...

Casual Listener

Hi,    I suddenly got a message that I had offline playlists on more than three devices, som I had to re-synch everything on my phone, even though I havent made any changes, and I only ha...

umkinda

Newbie

2311 Views

7 replies

0 likes

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Re IPod and iPad

When I try to load a spotify ap for the iPod or iPad it says it cannot load the URL. Why?

Newbie

When I try to load a spotify ap for the iPod or iPad it says it cannot load the URL. Why?

Jude

Spotify Legend

726 Views

2 replies

0 likes

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iPhone/iPod app shuts down, unable to play tracks, and says my acct is being used elsewhere

So I've been a spotify user on my desktop since the public debut, but using the app on my mobile devices is frustrating. I listen to spotify while I work in the kitchen, and no matter how good the connection, the app closes itself out. I have changed...

Visitor

So I've been a spotify user on my desktop since the public debut, but using the app on my mobile devices is frustrating.  I listen to spotify while I work in the kitchen, and no matter how good ...

Miss_s_b

Casual Listener

1339 Views

1 replies

0 likes

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Facebook pop up has hijacked my Spotify app on my IPOD touch

Anyone had this issue?? It keeps popping up continously so that I can't navigate the app. Any ideas on how to disable the facebooks pop up?

Casual Listener

Anyone had this issue?? It keeps popping up continously so that I can't navigate the app. Any ideas on how to disable the facebooks pop up?

David

Spotify Legend

1163 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify crashes on my iPhone 3gs

Hi,My app seems to crash all the time, I have ios4 installed. Nothings seems to help. Is there a solution on the way or should I just give up and downgrade? Best regards Lasse

Visitor

Hi, My app seems to crash all the time, I have ios4 installed. Nothings seems to help. Is there a solution on the way or should I just give up and downgrade?   Best regards   Lasse

David

Spotify Legend

1555 Views

1 replies

0 likes

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Spotify not working with FM Transmitter

I am using a iPhone 4 and Spotify used to work great with it while connecting the FM Transmitter in the car. Suddenly it has stopped working. Although the Car Speakers are getting sound from FM Transmitter. Also when I unplug the device it work prope...

Newbie

I am using a iPhone 4 and Spotify used to work great with it while connecting the FM Transmitter in the car. Suddenly it has stopped working. Although the Car Speakers are getting sound from FM Trans...

Krachan

Newbie

2373 Views

1 replies

0 likes

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Iphone app pauses and doesn´t work!!

My app on my iphone has for the past days stopped working completely. It plays for a maximum of one minute and then it pauses and it´s impossible to make it start working again. Only way is closing the app completely and then it will do the same thin...

Newbie

My app on my iphone has for the past days stopped working completely. It plays for a maximum of one minute and then it pauses and it´s impossible to make it start working again. Only way is closing t...

nxen

Casual Listener

1062 Views

1 replies

0 likes

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I can't play music on my iPod, but I can play it on my Android

I have both my iPod and phone linked to my facebook and everything, but today my iPod just stopped letting me play music, and everything is grayed out. My phone is fine though! Is there any way I can continue the free spotify thing?

Newbie

I have both my iPod and phone linked to my facebook and everything, but today my iPod just stopped letting me play music, and everything is grayed out. My phone is fine though! Is there any way I can...

David

Spotify Legend

1567 Views

2 replies

0 likes

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