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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

139096 Views

503 replies

108 likes

  • 139096 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97912 Views

19 replies

38 likes

  • 97912 Views
  • 19 replies
  • 38 likes

iPhone 4 trouble displaying info on headunit.

I use my iPhone 4 hooked up to an Alpine headunit in my vehicle. With apps like Pandora all the Track info and album art is passed through and displays on the head unit correctly. Spotify will display them but most of the time there will be incorrect...

Gig Goer

I use my iPhone 4 hooked up to an Alpine headunit in my vehicle. With apps like Pandora all the Track info and album art is passed through and displays on the head unit correctly. Spotify will displa...

3356 Views

0 replies

2 likes

  • 3356 Views
  • 0 replies
  • 2 likes

I can't play without Wi-Fi?

I have a iPhone4 and why cant i play music from 3G or E? Surfing internet and all the other stuff workes fine except spotify.. Sid

Casual Listener

I have a iPhone4 and why cant i play music from  3G or E? Surfing internet and all the other stuff workes fine except spotify..   Sid    

russtm

Roadie

5945 Views

3 replies

2 likes

  • 5945 Views
  • 3 replies
  • 2 likes

Can´t connect to WiFi only 3G

on my Iphone 4s.. no problem with my pc.. I guess since the last update

Newbie

on my Iphone 4s.. no problem with my pc.. I guess since the last update

2883 Views

0 replies

0 likes

  • 2883 Views
  • 0 replies
  • 0 likes

I loved the app until I got an iPone

I've read and searched online for an answer to the problem of the Spotify app shutting off the music as soon as Iock the screen or my iPhone sleeps but all I've found are 1) reinstall the app and it might (or might not) fixt the problem, but not perm...

Newbie

I've read and searched online for an answer to the problem of the Spotify app  shutting off the music as soon as Iock the screen or my iPhone sleeps but all I've found are 1) reinstall the app a...

meahtenoha

Spotify

4057 Views

1 replies

0 likes

  • 4057 Views
  • 1 replies
  • 0 likes

320 kbps Ogg Vorbis audio qualitiy

320 kbps Ogg Vorbis audio qualitiy in iPhone app: good in-ear earphone recommendations for this setup anyone? Answer here in this thread or here: https://twitter.com/#!/akrde/status/169403918927937536

Gig Goer

320 kbps Ogg Vorbis audio qualitiy in iPhone app: good in-ear earphone recommendations for this setup anyone?   Answer here in this thread or here: https://twitter.com/#!/akrde/statu...

5071 Views

0 replies

0 likes

  • 5071 Views
  • 0 replies
  • 0 likes

iOS play cuts out after 1 minute

I have Spotify on a MacBookPro and on an iPad (iOS 5). Synced tracks only play for one minute in offline mode. Have re-installed the app and re-sync'd to no avail. Any ideas??

Newbie

I have Spotify on a MacBookPro and on an iPad (iOS 5). Synced tracks only play for one minute in offline mode. Have re-installed the app and re-sync'd to no avail. Any ideas??

ABR488

Casual Listener

5590 Views

2 replies

0 likes

  • 5590 Views
  • 2 replies
  • 0 likes

Premium account not syncing for almost a month now!

Hi there, I really need some help in here! I've been a Premium customer for quite a while and can not absolutely sync anithyng to my iPad! All the music that I previously had has been made unavailable and my device will go hours and hours showing "sy...

Casual Listener

Hi there, I really need some help in here! I've been a Premium customer for quite a while and can not absolutely sync anithyng to my iPad! All the music that I previously had has been made unavailabl...

David

Spotify Legend

4410 Views

2 replies

0 likes

  • 4410 Views
  • 2 replies
  • 0 likes

les listes ne se resynchroisent pas après passage en débit maximimum

tout est dans le titre ..j'ai tenté plusieurs fois en me déconnectant puis reconnectant..rien y fait...any ideas

Casual Listener

tout est dans le titre ..j'ai tenté plusieurs fois en me déconnectant puis reconnectant..rien y fait...any ideas

fevre53

Music Fan

4487 Views

3 replies

0 likes

  • 4487 Views
  • 3 replies
  • 0 likes

Solved!! Downloading tracks for offline play

Hi All, Slightly random question, but is there a quick way to get all the tracks that you discover and favourite on your phone downloaded to that phone for offline play. (without sync'ing to desktop) At the moment, if I favourite an entire album, the...

Regular

Hi All,   Slightly random question, but is there a quick way to get all the tracks that you discover and favourite on your phone downloaded to that phone for offline play. (without sync'ing to...

PhilP

Regular

34700 Views

2 replies

2 likes

  • 34700 Views
  • 2 replies
  • 2 likes