Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
143447 Views
504 replies
108 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Anyway to play Spotify on my iPhone through my Samsung Bluray and home theater?
Anyway to play Spotify on my iPhone through my Samsung Bluray and home theater?
Spotify Legend
2630 Views
1 replies
0 likes
I just noticed some insane numbers regarding the space that Spotify is using on my iPod. See this screenshot: Is anyone else getting weird numbers like this that are just impossible? My iPod is a 4th Gen 8GB iPod touch - so those numbers are kind of ...
I just noticed some insane numbers regarding the space that Spotify is using on my iPod. See this screenshot: Is anyone else getting weird numbers like this that are jus...
Roadie
2329 Views
2 replies
0 likes
Every playlist I share to one person appears as empty. Everyone except this one person can see the tracks. What's going on?
Every playlist I share to one person appears as empty. Everyone except this one person can see the tracks. What's going on?
Spotify Legend
4423 Views
1 replies
0 likes
I discovered my music suddenly stopped while playing offline on my iphone4 and this been going on for two weeks !Now I need to resync my music all over again and it took ages to complete!Was syncing them from my imac to iphone the whole day and could...
I discovered my music suddenly stopped while playing offline on my iphone4 and this been going on for two weeks ! Now I need to resync my music all over again and it took ages to complete! Wa...
3370 Views
0 replies
0 likes
Spotify is great, I love the Desktop app, but I rearly use my desktop anymore, now it is mostly either my Iphone or Ipad and this is where my biggest complaint is... Why is the app so bad? There is no real Ipad app and the Iphone app look crapy - ima...
Spotify is great, I love the Desktop app, but I rearly use my desktop anymore, now it is mostly either my Iphone or Ipad and this is where my biggest complaint is... Why is the app so bad? T...
Roadie
3987 Views
1 replies
1 likes
I do not see a link on my iphone spotify app for artist radio. Is this because it is only available on my computer and not my iphone.
I do not see a link on my iphone spotify app for artist radio. Is this because it is only available on my computer and not my iphone.
Not applicable
4350 Views
2 replies
0 likes
Has anyone else noticed that you can not play an alblum start to finish any more? Now it shuffles all them. This is kind of annoying when you are trying to listen to a comedy alblum. Just checking to see if this is happening to anyone else.
Has anyone else noticed that you can not play an alblum start to finish any more? Now it shuffles all them. This is kind of annoying when you are trying to listen to a comedy alblum. Just ch...
Spotify Legend
6130 Views
1 replies
1 likes
HiWhen I sometimes choose to go online with the app in order to synch some new folders, then when every songs seemes to be synch, I go offline and closes the app.When I reopens the app, I can see some earlier synch songs, is no longer synched anymore...
Hi When I sometimes choose to go online with the app in order to synch some new folders, then when every songs seemes to be synch, I go offline and closes the app. When I reopens the app, I can see...
Casual Listener
3471 Views
2 replies
0 likes
When in the car the streaming of spotify via the cars OEM equipment works fine, in fact it is working better than ever i'm assuming due to an update recently, ie when i choose AUX on the headunit spotify will play immediately rather than having to me...
When in the car the streaming of spotify via the cars OEM equipment works fine, in fact it is working better than ever i'm assuming due to an update recently, ie when i choose AUX on the headunit spo...
2243 Views
0 replies
0 likes
I'm having trouble streaming with the tracks keep stopping and starting as if it can't stream fast enough. Background:Using iPhone 4S 32GBClosed all other appsTried uninstall/reinstallConnected to home Wifi and 3G, both with good signal strengthTried...
I'm having trouble streaming with the tracks keep stopping and starting as if it can't stream fast enough. Background: Using iPhone 4S 32GB Closed all other apps Tried uninstall/reinstal...
Community Legend
3905 Views
2 replies
0 likes
I use my iPhone 4 hooked up to an Alpine headunit in my vehicle. With apps like Pandora all the Track info and album art is passed through and displays on the head unit correctly. Spotify will display them but most of the time there will be incorrect...
I use my iPhone 4 hooked up to an Alpine headunit in my vehicle. With apps like Pandora all the Track info and album art is passed through and displays on the head unit correctly. Spotify will displa...
3380 Views
0 replies
2 likes
I have a iPhone4 and why cant i play music from 3G or E? Surfing internet and all the other stuff workes fine except spotify.. Sid
I have a iPhone4 and why cant i play music from 3G or E? Surfing internet and all the other stuff workes fine except spotify.. Sid
Roadie
5974 Views
3 replies
2 likes
on my Iphone 4s.. no problem with my pc.. I guess since the last update
on my Iphone 4s.. no problem with my pc.. I guess since the last update
2907 Views
0 replies
0 likes
I've read and searched online for an answer to the problem of the Spotify app shutting off the music as soon as Iock the screen or my iPhone sleeps but all I've found are 1) reinstall the app and it might (or might not) fixt the problem, but not perm...
I've read and searched online for an answer to the problem of the Spotify app shutting off the music as soon as Iock the screen or my iPhone sleeps but all I've found are 1) reinstall the app a...
Spotify
4116 Views
1 replies
0 likes
320 kbps Ogg Vorbis audio qualitiy in iPhone app: good in-ear earphone recommendations for this setup anyone? Answer here in this thread or here: https://twitter.com/#!/akrde/status/169403918927937536
320 kbps Ogg Vorbis audio qualitiy in iPhone app: good in-ear earphone recommendations for this setup anyone? Answer here in this thread or here: https://twitter.com/#!/akrde/statu...
5097 Views
0 replies
0 likes
I have Spotify on a MacBookPro and on an iPad (iOS 5). Synced tracks only play for one minute in offline mode. Have re-installed the app and re-sync'd to no avail. Any ideas??
I have Spotify on a MacBookPro and on an iPad (iOS 5). Synced tracks only play for one minute in offline mode. Have re-installed the app and re-sync'd to no avail. Any ideas??
Casual Listener
5622 Views
2 replies
0 likes
Hi there, I really need some help in here! I've been a Premium customer for quite a while and can not absolutely sync anithyng to my iPad! All the music that I previously had has been made unavailable and my device will go hours and hours showing "sy...
Hi there, I really need some help in here! I've been a Premium customer for quite a while and can not absolutely sync anithyng to my iPad! All the music that I previously had has been made unavailabl...
Spotify Legend
4435 Views
2 replies
0 likes
tout est dans le titre ..j'ai tenté plusieurs fois en me déconnectant puis reconnectant..rien y fait...any ideas
tout est dans le titre ..j'ai tenté plusieurs fois en me déconnectant puis reconnectant..rien y fait...any ideas
Music Fan
4516 Views
3 replies
0 likes
Hi All, Slightly random question, but is there a quick way to get all the tracks that you discover and favourite on your phone downloaded to that phone for offline play. (without sync'ing to desktop) At the moment, if I favourite an entire album, the...
Hi All, Slightly random question, but is there a quick way to get all the tracks that you discover and favourite on your phone downloaded to that phone for offline play. (without sync'ing to...
Regular
34746 Views
2 replies
2 likes
